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Abrivia Recruitment
   Salary Survey
        2011




       "The companies that survive longest are the one's
       that work out what they uniquely can give to the
       world—not just growth or money but their
       excellence, their respect for others, or their ability to
       make people happy. Some call those things a soul."

                                             — Charles Handy




  www.abrivia.ie




   1
2011                                                 Contents
 Salary Survey




DIRECTOR

Donal O'Brien
donal@abrivia.ie    Click Link

                    Introduction                                      3


                    Outlook for 2011                                  4


                    Accountancy                                     5-7


                    Banking & Financial Services                    8-9


                    Insurance & Actuarial                           10


                    Legal & Compliance                               11
BUSINESS
MANAGERS
                    IT & Telecoms                                  12-14
Robert Connolly
robert@abrivia.ie
                    HR                                              15
Cormac Moore
cormac@abrivia.ie
Anne Coleman        Sales & Marketing                              16-17
anne@abrivia.ie
John Mansell
                    Support Services                                18
john@abrivia.ie
Ross Wynne
ross@abrivia.ie     What our clients say about us                    20




Contact us:


00353 1 477 3155
www.abrivia.ie




                                                    2
2011                                                                     Introduction
  Salary Survey

                    Welcome
                    Hi All,

                    Welcome to Abrivia’s 2011 salary benchmark review. After much research (both quantitative and qualitative) we have collated and
                    summarised the information in to our annual salary survey. We hope that the information contained herein is informative and provides you
                    with an overview of what is happening in relation to salary movements and trends in the Irish job market. Once again we would like to take
                    this opportunity to thank everyone who participated and helped put the survey together.


                    The salary survey is broken into the following areas which coincidentally mirror the service lines that we offer our clients:

                    Professional Services Group                         Technical Services Group                           Commercial Services Group

DIRECTOR            Accountancy                                         IT                                                 Human Resources


Donal O'Brien       Banking & FS                                        Telecoms                                           Sales

donal@abrivia.ie    Insurance & Actuarial                                                                                  Marketing


                    Legal & Compliance                                                                                     Office Support




                    In 2010 we once again out grew our office space and moved into larger offices in Regus House, Dublin 2. We are also delighted to say that we
                    doubled our headcount over the course of 2010 through a number of strategic senior hires into the business. We continued with our hiring
                    strategy of typically attracting senior consultants into the business with a minimum of 7/10 years recruitment experience. We have also
                    continued to hire consultants who are industry ‘experts’ in their fields. This maintains our competitive edge in terms of servicing our client’s
                    needs in niche hiring areas while maintaining the quality of work that we consistently deliver to them.

                    Many things make great companies. Their use of innovative technology, their investment in cutting edge research, the cost savings
                    implemented through new capital expenditure projects. However the best piece of advice that we can offer any of our clients is to invest in
BUSINESS            their people. Identify and hire the best people in the market. Quite simply “the best people make the best companies”. When you come to
MANAGERS            making your hiring decisions in 2011, our team here in Abrivia will be waiting to support you through every step of the recruitment process...


Robert Connolly
robert@abrivia.ie   Warm regards,

Cormac Moore
cormac@abrivia.ie
Anne Coleman        Donal O’Brien
                    MANAGING DIRECTOR
anne@abrivia.ie
John Mansell
john@abrivia.ie
Ross Wynne
ross@abrivia.ie




Contact us:


00353 1 477 3155
www.abrivia.ie




                                                                             3
2011                                                                Outlook for 2011
  Salary Survey




                      Outlook for 2011

                      We here in Abrivia are optimistic about the Irish recruitment market in 2011. We say this based on a number of factors. Internally we can point
“it is as difficult   to some of our own key indicators over 2010. Looking back over our own numbers during 2010 and comparing them to 2009 we found the
                      following:
today to hire                                                                                                         st                               nd
                                       Category                                2010 V’s 2009                         1 half 2010                     2 half 2010
candidates as it
                                Volume of Job Orders                               +22.5%                                  +12%                             +33%
was at the height
                                Volume of Placements                               +30.25                                  +12.5%                           +48%
of the “boom” in                    Placement Fees                                 +14.2%                                  +8.9%                        +19.5%
mid 2007.”
                      What the above table highlights clearly is that the 2010 recruitment market has been much stronger than that of 2009. As confidence in the
                      Irish market increased throughout 2010, there was a corresponding growth in the levels of recruitment. In fact, the second half of 2010 actually
                      showed stronger levels of activity than the first half of 2010. As proof of this, the volume of work that was being placed with Abrivia in the second
                      half of 2010 was up 33%.

                      We can also point to external economic indicators. November 2010 showed tax returns up. Surveys of leading company executives on the level
                      of activity in their business showed growth. The jobless numbers fell and consumer confidence was up. The number of new cars registered in
                      November of 2010 was over double the same time last year! The other positive is that the “traditional” manufacturing sector expanded its
                      production in October. Better still the third quarter of 2010 (July/Aug/Sep) showed a 1.1% increase in GNP. This would amount to a 4.4% increase
                      on an annual basis! However none of us are getting carried away with the above results just yet, as a large portion of this improvement is being
                      driven by the export economy.


                      So what does all this mean? Ireland is earning as much as it is spending for the first time since 2003. It also means that one of the longest
                      recessions in the country’s history is well and truly over. So cautious optimism is the order of the day. Large industry in the country and
                      particularly export led sectors will continue to show strong demand for recruitment services. However it may also be the case that Ireland has
                      now a two tier economy. On the one hand we have the multinationals and large indigenous companies whose results and exports are surging
                      ahead. On the other side consumer spending which is by far and away the largest part of the economy still remains subdued.



                      Employer’s perspective
                      Overall it is fair to say that particularly in the second half of 2010 we saw a surge in clients contacting us to help them with their hiring needs.
                      We believe that the reasons for the large increase in volumes of recruitment were as follows:

                            •      Improvement in the economy – the economy returned to slight growth.

                            •      Employers had greater confidence in hiring given that they felt the “worst was over”.

                            •      A number of companies had “over rationalised” during the downturn.

                            •      After 2009 companies could now plan again knowing where the baseline point in the economy was. Therefore they felt more
                                   assured with regard to predicting future performance.

                      The impression for clients is that there must be huge volumes of candidates in the market available for employment given the size of the live
                      register. Unfortunately from an employer’s perspective the market couldn’t be more difficult at the moment in terms of attracting quality
                      candidates into their businesses. Ironically now as we write this salary survey in January 2011, it is as difficult today to hire candidates as it
                      was at the height of the “boom” in mid 2007.

                      The reasons for this are as follows:

                            •      The majority of the ‘best’ candidates are actually still in employment save a very small percentage of people who were made
                                   redundant because of the sectors that they were working in.

                            •      Given the negative media coverage regarding the plight of the economy over the last 24 months a lot of candidates are genuinely
                                   not aware that there are still opportunities in the market.

                            •      Some candidates are genuinely afraid to change job because of “Last In First Out” (LIFO).

                      Surprisingly an area that a number of employers have had to focus on more recently is staff retention. Some employers have lost
                      mid and senior level employees to competitor companies because of promotion and salary freezes or even salary cuts. It has
                      also been the case that companies are placing more emphasis on increasing staff morale.



                                                                              4
2011                                                               Accountancy Market
   Salary Survey




                       INDUSTRY & COMMERCE                                                    TAXATION
                       Like most sectors the I&C accountancy sector showed strong             The tax market has to a large extent remained subdued in 2010. Whilst there
“Base salaries         growth in terms of the number of clients hiring. The                   have been some strategic moves in Practice at the Director/Partner level, by
                       volume of work being placed with us would have peaked in the           and large there have been few new roles created. Candidates that are of
stabilised in 2010     second half of 2010 in October. The majority of clients who were       interest are typically those with excellent business development skills. 2010
                       hiring were multinationals and large indigenous companies. Client’s    has seen the industry tax market continue to create positions for
and in certain niche   remain extremely discerning regarding the quality and backgrounds      professionals with strong Corporate Tax backgrounds. This trend looks set to
markets in Industry    of candidates that they are looking to hire into their businesses,
                       trying to match like for like background (FMCG into FMCG).
                                                                                              continue into 2011, however, due to the size of the tax market industry there
                                                                                              will not be a huge volume of roles. Those with personal tax backgrounds are
& Commerce             Base salaries stabilised in 2010 and in certain niche markets in
                                                                                              finding the market quite tough but this situation will reverse as stable market
                                                                                              conditions lead to firms having increased confidence to recruit.
actually showed        Industry & Commerce actually showed some upward movement. It
                       is also interesting to note that a large number of companies
some upward            expressed an intention to restore bonuses. Finally in what is a very
                                                                                              FINANCIAL SERVICES
                                                                                              Albeit coming from a low base at the beginning of 2009, the financial services
                       positive trend, we saw a strong increase in the number of more
movement.”             ‘junior’ finance professionals being hired by our clients.
                                                                                              market saw a return to growth in 2010. The busiest areas within the Financial
                                                                                              Services sector are the Insurance and Funds sectors. Given the increased
                                                                                              emphasis on regulation, we have continued to see an increase in the number
                       PUBLIC PRACTICE
                                                                                              of regulatory and compliance positions created in the FS market. Some
                       2010 has been a year of consolidation in the practice market. Whilst candidates in the FS sector have looked to make strategic lateral moves out of
                       cash flow is still a major issue for many firms the pace of            their current roles in order to move into perceived more stable working
                       redundancies has significantly reduced. It appears that most of the environments.
                       streamlining in the sector occurred in 2009 and the early part of
                       2010. Following from this stabilisation the recruitment market         ABOUT ABRIVIA ACCOUNTANCY
                       has started to pick up, particularly in the second half of the year,   The Director of the Abrivia Accountancy Selection Team is Donal O’Brien.
                       with a lot of the larger firms starting to hire and some of the
                                                                                              Donal trained as a Chartered Accountant with a Top 10 Accountancy firm
                       medium sized firms also coming back to the market in the final
                       quarter of 2010. Roles have been created across a variety of areas     before working in recruitment. Whilst in recruitment he has handled senior
                       including audit, corporate finance, advisory and corporate recovery. level appointments in industry, financial services and the practice sector. He
                       It is also interesting to note that the expression “war on talent” has has also successfully designed and managed ‘bespoke’ advertising campaigns
                       started to re-emerge. Many of the candidates that were made            on behalf of clients.
                       redundant or not retained "out of contract" have picked up positions
                       in the industry and financial services markets.
                                                                                              Ross Wynne is the Business Manager for Abrivia’s specialist Practice and Tax
                                                                                              division. Ross has a number of years’ recruitment experience in the Practice
                       This has led to a shortage of candidates with the relevant
                                                                                              and Tax market where he has recruited for clients both locally and
                       experience required by firms for the roles they wish to fill. Salaries
                                                                                              internationally. He has developed an in-depth knowledge of the market and
                       have also stabilised this year with little or no reduction on 2009
                                                                                              an extensive network of contacts particularly with the ‘Big 4’ and ‘Top 20’
                       levels. Heading into 2011 there initially will be little upward
                                                                                              accountancy firms.
                       movement on salaries but this may start to change as it becomes
                       harder to source suitable candidates.



                                                                                 INDUSTRY & COMMERCE
                        Executive                             Dublin Low                     Dublin High                                  Regional
                        Finance Director                      €100,000                       €200,000                                     €110,000
                        Head of Tax                           €100,000                       €150,000                                     €110,000
                        Head of Internal Audit                €90,0000                       €140,000                                     €100,000
                        Financial Controller                  €65,000                        €95,000                                      €75,000
                        Reporting                             Dublin Low                     Dublin High                                  Regional
                        FP & A Manager                        €62,000                        €82,000                                      €70,000
Contact us:             Finance Manager                       €58,000                        €72,000                                      €60,000
                        Project Accountant                    €50,000                        €65,000                                      €50,000
Donal O’Brien           Group Accountant                      €45,000                        €58,000                                      €50,000
                        Systems Accountant                    €44,000                        €55,000                                      €48,000
Accountancy
                        Internal Audit                        Dublin Low                     Dublin High                                  Regional
Director                Internal Audit Mngr                   €58,000                        €70,000                                      €62,000
                        Internal Auditor                      €42,000                        €50,000                                      €42,000
00353(1)477 3154        Taxation                              Dublin Low                     Dublin High                                  Regional
                        Tax Manager                           €65,000                        €85,000                                      €70,000
                        Tax Senior / Accountant               €42,000                        €55,000                                      €46,000
donal@abrivia.ie




                                                                             5
2011                                            Accountancy Market
   Salary Survey




                         Part Qualified           Dublin Low            Dublin High   Regional
                         Financial Accountant     €30,000               €42,000       €34,000
                         Assistant Accountant     €28,000               €38,000       €30,000
“The recruitment         Trainee Accountant       €21,000               €27,000       €21,000
                         Accounts Staff           Dublin Low            Dublin High   Regional
market has started to    Payroll Manager          €40,000               €65,000       €42,000
pick up, particularly    Payroll Clerk            €27,000               €32,000       €30,000
in the second half of    Credit Control Manager   €44,000               €70,000       €42,000
                         Credit Controller        €23,000               €34,000       €28,000
2010 with a lot of the   AP Manager               €44,000               €65,000       €42,000
larger firms starting    AP Clerk                 €23,000               €35,000       €26,000
to hire & some of the    AR Clerk                 €23,000               €35,000       €26,000
medium firms also        Accounts Assistant       €23,000               €35,000       €26,000

coming back to the                                             PUBLIC PRACTICE
market”                  Audit | Assurance        Dublin Low            Dublin High   Regional
                         Partner                  €150,000              €250,000      €140,000
                         Director                 €80,000               €130,000      €80,000
                         Senior Manager           €65,000               €85,000       €70,000
                         Manager                  €50,000               €65,000       €58,000
                         Senior                   €36,000               €46,000       €37,000
                         Semi-Senior / Finalist   €25,000               €36,000       €28,000
                         Audit Junior             €19,000               €25,000       €21,000
                         Trainee / Graduate       €17,000               €23,000       €18,000
                         Tax                      Dublin Low            Dublin High   Regional
                         Partner                  €150,000              €250,000      €150,000
                         Director                 €80,000               €140,000      €90,000
                         Senior Manager           €65,000               €85,000       €75,000
                         Manager                  €50,000               €65,000       €58,000
                         Senior                   €38,000               €46,000       €40,000
                         Corporate Finance | TS   Dublin Low            Dublin High   Regional
                         Partner                  €160,000              €250,000      €150,000
                         Director                 €90,000               €140,000      €90,000
                         Senior Manager           €65,000               €90,000       €75,000
                         Manager                  €50,000               €70,000       €68,000
                         Senior                   €42,000               €48,000       €42,000
                         Corporate Recovery       Dublin Low            Dublin High   Regional
Contact us:              Partner                  €160,000              €250,000      €150,000
                         Director                 €85,000               €140,000      €90,000
Ross Wynne
                         Senior Manager           €65,000               €90,000       €75,000
Accountancy Practice     Manager                  €50,000               €70,000       €58,000
                         Senior                   €42,000               €48,000       €42,000
00353 1 402 9442


ross@abrivia.ie




                                                           6
2011                                             Accountancy Market
   Salary Survey




                                                                FINANCIAL SERVICES
                         Executive                 Dublin Low           Dublin High   Regional
                         Finance Director          €100,000             €150,000      €110,000
                         Tax Director              €100,000             €140,000      €100,000
                         Internal Audit Director   €90,000              €120,000      €100,000
“Albeit coming from a    Finance Controller        €70,000              €85,000       €70,000
low base at the          Reporting                 Dublin Low           Dublin High   Regional
beginning of 2009, the   Finance Manager           €60,000              €70,000       €60,000
                         Product Accountant        €58,000              €65,000       €60,000
financial services
                         Financial Accountant      €42,000              €50,000       €45,000
market saw a return to   Management                €42,000              €46,000       €42,000
growth in 2010”          Accountant
                         Systems Accountant        €48,000              €54,000       €46,000
                         Internal Audit            Dublin Low           Dublin High   Regional
                         Internal Audit Manager    €65,000              €75,000       €65,000
                         Internal Auditor          €44,000              €55,000       €45,000
                         Taxation                  Dublin Low           Dublin High   Regional
                         Tax Manager               €70,000              €80,000       €70,000
                         Tax Senior /              €46,000              €55,000       €65,000
                         Accountant
                         Treasury                  Dublin Low           Dublin High   Regional
                         Treasury Manager          €70,000              €80,000       €70,000
                         Treasury Accountant       €48,000              €60,000       €52,000
                         Part Qualified            Dublin Low           Dublin High   Regional
                         Financial Accountant      €32,000              €40,000       €35,000
                         Assistant Accountant      €28,000              €33,000       €28,000
                         Trainee Accountant        €22,000              €26,000       €23,000
                         Accounts Staff            Dublin Low           Dublin High   Regional
                         Payroll Manager           €40,000              €65,000       €40,000
                         Payroll Clerk             €28,000              €35,000       €27,000
                         Credit Control Manager    €45,000              €75,000       €46,000
                         Credit Controller         €25,000              €35,000       €25,000
                         AP Manager                €45,000              €65,000       €45,000
                         AP Clerk                  €25,000              €35,000       €26,000
                         AR Clerk                  €25,000              €35,000       €26,000
                         Accounts Assistant        €25,000              €35,000       €26,000




Contact us:

Donal O’Brien
Accountancy
Director

00353 1 477 3154

donal@abrivia.ie



                                                            7
2011                                                Banking & Financial Services
    Salary Survey                                                   Market




                           INTRODUCTION                                                                RECRUITMENT
                           Whilst there were pockets of growth and recruitment within the              Every quarter in 2010 saw an increase in the levels of recruitment,
                           Banking & Finance market, this growth was highly sector specific in         with figures for the fourth quarter significantly improved on the
                           addition to lacking any great consistency.                                  early part of the year.
“Though there has
been a steady              Though there has been a steady quarterly increase in the volume             A total lack of progression in certain institutions in conjunction
                           of recruitment, culminating in a strong final quarter, it is difficult to   with job security were top concerns amongst candidates.
quarterly increase in      extrapolate what 2011 will bring given that much of the hiring was          Movement has been stifled somewhat by candidates awaiting
the volume of              related to restructuring, cost reduction, compliance and credit             redundancy payments, but overall – motives were driven by the
                           management.                                                                 primary concerns of security and progression.
recruitment,
culminating in a           MARKET OVERVIEW
                           Without a doubt, the funds industry proved most robust out of any
                                                                                                       2011 EXPECTATIONS
                                                                                                       It is expected that the trends seen in 2010 (gradual incremental
strong final quarter, it   area of Financial Services in 2010. Good levels of growth led               increases in recruitment) will be largely echoed in 2011, with
                           recruitment saw salaries amongst fund administrators, asset                 perhaps a greater emphasis on growth than in the
is difficult to            managers and related business’s hold steady throughout the last             last two years as a reformed banking sector seeks to divide market
extrapolate what 2011      year, with certain areas seeing a slight increase.                          share in a highly altered climate.

will bring”                Corporate and Commercial banking were subdued this year but                 ABOUT ABRIVIA RECRUITMENT
                           saw some recruitment with tight controls on salaries offered.               The Abrivia banking recruitment team has been in existence since
                                                                                                       2005 and has exposure handling sensitive high level
                                                                                                       appointments in addition to volume based projects or complicated
                                                                                                       hiring needs requiring a more experienced recruitment professional.

                           Corporate / Private                   Dublin Low                            Dublin High                        Regional
                           Banking
                           Manager – Corporate                   €75,000                               €100,000                           €70 – 90,000
                           Banking
                           Manager – Private                     €75,000                               €100,000                           €70 – 90,000
                           Banking
                           Senior Equity Analyst                €65,000                                €80,000                            €60 – 75,000
                           Credit Manager                       €50,000                                €75,000                            €45 – 75,000
                           Lending Manager                      €48,000                                €65,000                            €48 – 65,000
                           Lending Admin                        €25,000                                €35,000                            €22 – 35,000
                           Relationship Manager                 €50,000                                €65,000                            €40 – 60,000
                           Portfolio Admin                      €22,000                                €38,000                            €22 – 35,000
                           Credit Analyst                       €24,000                                €32,000                            €22 – 32,000
                           Commercial Banking                   Dublin Low                             Dublin High                        Regional
                           Senior Commercial                    €50,000                                €62,000                            €45 – 60,000
                           Lender
                           Senior Credit Analyst                €35,000                                €55,000                            €35 – 55,000
                           Risk Manager                         €60,000                                €75,000                            €55 – 75,000
                           Risk Analyst                         €30,000                                €45,000                            €28 – 40,000
Contact us:                Senior Underwriter                   €32,000                                €55,000                            €32 – 50,000
                           Loan Administrator                   €24,000                                €35,000                            €22 – 32,000
Abrivia Banking Team       Mortgage Admin                       €22,000                                €28,000                            €22 – 28,000
                           Customer Service                     €23,000                                €30,000                            €23 – 28,000
                           Treasury                             Dublin Low                             Dublin High                        Regional
00353 1 477 3156
                           Head of Treasury                     €70,000                                €95,000                            €70 – 95,000
                           Treasury Manager                     €50,000                                €80,000                            €50 – 75,000
                           Dealer                               €38,000                                €60,000                            €30 – 55,000
                           Settlement Supervisor                €25,000                                €35,000                            €24 – 32,000
robert@abrivia.ie




                                                                                8
2011                                    Banking & Financial Services
   Salary Survey                                      Market




“Without a doubt, the    Fund Services           Dublin Low       Dublin High   Regional
funds industry proved    VP Fund Accounting       €75,000         €95,000       €70 – 86,000
                         Fund Accounting          €50,000         €70,000       €50 – 70,000
most robust out of any
                         Manager
area of Financial        Senior Fund              €33,000         €44,000       €33 – 40,000
Services in 2010”        Accountant
                         Fund accountant          €22,000         €34,000       €22 – 34,000
                         Shareholder Services    Dublin Low       Dublin High   Regional
                         Head of Shareholder      €80,000         €105,000      €NA
                         Services
                         Shareholder Services     €55,000         €70,000       €NA
                         Manager
                         Shareholder Services     €28,000         €33,000       €25 – 33,000
                         Administrator
                         Custody                 Dublin Low       Dublin High    Regional
                         Head of Custody         €70,000          €92,000       €78,000+
                         Custody Manager         €60,000          €80,000       €60,000+
                         Custody Administrator   €20,000          €32,000       €20,000+
                         Client Services         Dublin Low       Dublin High    Regional
                         Manager                 €55,000          €70,000       €55,000+
                         Supervisor              €33,000          €54,000       €30,000+
                         Administrator           €21,000          €28,000       €20,000+




Contact us:
Abrivia Banking Team

00353 1 477 3156
00353 87 7741274

robert@abrivia.ie




                                                              9
2011                                                        Insurance & Actuarial
   Salary Survey                                                        Market




                        2010 SYNOPSIS                                                         CONCERNS & MOTIVATIONS
                                                                                              The primary motivation seen within the Insurance sector was job
“Though 2010 was not    The Insurance market proved extremely resilient throughout            security and progression. With a degree of uncertainty, many
                        2010 with a consistent level of recruitment, running contrary to      candidates sought a more transparent employment future in their job
without difficulties,   many other areas within Financial Services.                           search. Due to a lack of internal progression many individuals
the market maintained                                                                         considered a move as a way to gain greater responsibilities,
                        Although not a return to 2007 volumes of hiring, Ireland further      without necessarily seeking significantly greater remuneration. This is
healthy buoyancy in     emerged as a European operations centre for many international        a trend that will likely discontinue in 2011, with a greater focus on salaries.
certain areas.”         insurers which promoted positive headcount growth.
                                                                                              2011 EXPECTATIONS
                        MARKET OVERVIEW                                                       Feedback from our clients indicates that the volume of recruitment
                        Though 2010 was not without difficulties, the market maintained       may not increase in 2011, but more of our clients are likely to hire
                        healthy buoyancy in certain areas. For the most part, candidates      next year which should broaden the options available to
                        in all areas indicated that there was a growth in relevant options    candidates. Language requirements will continue to have greater
                        available, but that the interview process was highly                  relevance in 2011 and more and more organisations are seeking
                        competitive. Whilst the life industry remains subdued,                baseline market specific qualifications as part of candidate profiles.
                        expectations for 2011 are positive.
                                                                                              ABOUT ABRIVIA INSURANCE
                        SALARIES                                                              Abrivia Insurance has been established in the market for the
                                                                                              last 6 years, with clients ranging from small to medium brokers to
                        In key areas such as compliance, risk and actuarial – a shortage of   large multinational insurers. Our experienced recruitment team
                        candidates has led to some increases in benchmarked salaries. As      is detail focused and prides itself on accurately matching
                        a standard, remuneration remained constant with 2009, though          profiles to requirements.
                        some organisations reversed salary cuts from previous years.

                        General Insurance                   Dublin Low                        Dublin High                            Regional
                        Head of Claims                      €55,000                            €65,000                               €45,000
                        Underwriting Manager                €50,000                            €60,000                               €48,000
                        Operations Manager                  €80,000                            €115,000                              €75,000
                        Claims Manager                      €38,000                            €46,000                               €35,000
                        Senior Underwriter                  €50,000                            €68,000                               €48,000
                        Risk Manager                        €55,000                            €70,000                               €50,000
                        Trainee Underwriter                 €25,000                            €28,000                               €25,000
                        Claims Handler                      €25,000                            €34,000                               €25,000
                        Loss adjuster                       €26,000                            €40,000                               €30,000
                        Life & Pensions                     Dublin Low                        Dublin High                            Regional
                        Senior Pensions Cons                €85,000                            €120,000                              €85000
                        Pensions Consultant                 €26,000                            €34,000                               €32000
                        Pensions Admin                      €28,000                            €50,000                               €26000
                        Life admin                          €25,000                            €38,000                               €24000
                        Policy Admin                        €48,000                            €65,000                               €45000
                        Actuarial                           Dublin Low                        Dublin High                            Regional
                        Chief Actuary                       €111,000                           €176,000                              €105,000
Contact us:             Actuarial Manager                   €98,000                            €125,000                              €92,500
                        Pricing Specialist                  €85,000                            €105,000                              €80,000
Insurance Team          Qualified Actuary                   €80,000                            €100,000                              €65,000
                        NQ Actuary                          €65,000                            €88,000                               €48,000
                        Part Qual Actuary                   €48,000                            €65,000                               €45,000
                        Trainee Actuary                     €30,000                            €45,000                               €30,000
00353 1 477 3156
                        Broking                             Dublin Low                        Dublin High                            Regional
                        Corporate Broker (8+)               €45,000                            €100,000                              €36,000
                        Corporate Broker (3-5)              €30,000                            €55,000                               €28,000
                        Personal Lines Broker               €34,000                            €54,000                               €30,000
robert@abrivia.ie       Account Executive                   €35,000                            €50,000                               €28,000
                        Account Handler                     €28,000                            €40,000                               €24,000




                                                                         10
2011                                                              Legal & Compliance
    Salary Survey                                                             Market



                          INTRODUCTION                                                              •     Investment Funds
                          2010 saw mixed fortunes for the legal market but an overall               •     Contract / Commercial Law
                          improvement in the recruitment climate from 2009. Abrivia had             •     Insurance / Product Development
                          received more instructions by July of 2010 than in the entirety of        •     Banking / Due Diligence / Lending
                          2009, a statistic which should prove heartening for an industry so        •     FS Regulation
“Abrivia Legal had        heavily impacted by the financial downturn.                               •     Litigation / Insolvency / Debt Recovery
received more new         MARKET OVERVIEW                                                           Overly burdensome workloads and below market remuneration were
instructions by July of   In terms of the practice market, 2010 started conservatively, with        the two primary concerns indicated by candidates in 2010. When
                          many firms opting to cross train fee earners and retain trainee’s         considering a move, job security and fair remuneration were
2010 than in the          rather than hire externally.                                              consistently the highest rated motivations, with available progression a
entirety of 2009,”        There were an estimated 1200 Solicitors unemployed at the start of
                                                                                                    close third.

                          the year. We noticed a turning point in May as larger numbers            2011 EXPECTATIONS
                          re-entered the work force, some creating opportunities within            It is hard to predict what 2011 will bring. Despite minimal growth in
                          industry by taking a more commercial approach to the provision           2010, the employment market improved dramatically over the course
                          of legal services. Within the Compliance market, a significant level of  of the year. With sustained albeit minimal growth in 2011, it is
                          hiring occurred in 2010 as organisations sought to accommodate the       reasonable to assume that the legal market should enjoy brighter
                          greater level of external investigation and oversight.                   fortunes. Within many sectors, a broader more comprehensive
                                                                                                   regulatory framework should see a greater need for experienced
                          Uniform downward salary reductions were reversed this year in            Compliance professionals and Lawyers. On the turn side, with greater
                          certain areas leading to a slight improvement in salary levels.          financial pressure on companies and individuals in 2011, the
                          Competition for candidates in niche or busy areas inflated salaries only professional services industry as a whole may see further restructuring
                          by a very small amount.                                                  as to how experienced fee earners are remunerated.

                          RECRUITMENT                                                               ABOUT ABRIVIA LEGAL & COMPLIANCE
                          From a recruitment point of view, the In-House market produced            Abrivia Legal & Compliance is managed by Robert Connolly LLB. Robert
                          the lion’s share of appointments over the year, with Practice catching    is well known and highly regarded within the legal market, combining
                          up considerably in mid to late Q3 and Q4.                                 his own background in Law with many years’ experience sourcing and
                          The primary practice disciplines which saw increased levels of            recruiting legal and compliance professionals. Our legal team advise
                          recruitment were:                                                         Qualified Lawyers up to and including Partner level in addition to
                          •      Business Banking                                                   providing advice to Firms on Merger and Acquisition options
                          •      Corporate Restructuring / Corporate Insurance                      countrywide.
                          •      Investment Funds
                          •      Commercial Litigation / Insolvency / Debt Recovery                 We recruit for the Irish Practice market, in addition to Financial
                                                                                                    Services entities and commercial organisations and provide assistance,
                          From an industry perspective, companies sought legal & compliance         advice and recruitment solutions in a time sensitive and
                          professionals with the following experience and disciplines:              comprehensive manner.
                          Practice                              Dublin Low                              Dublin High                          Regional
                          Salary Partner                        €95,000                                 165,000                              84,000 - 105,000
                          Senior Associate (5 – 9)              €78,000                                 96,500                               60,000 - 80,000
                          Associate (3 – 6)                     €62,500                                 88,000                               48,000 - 74,000
                          PQE 1 – 3                             €44,000                                 67,000                               35,000 +
                          NQ Solicitor                          €34,000                                 54,000                               30,000 +
                          Qual Co-Sec (5+)                      €45,000                                 65,000                               40,000 +
                          Qual Co-Sec (1-4)                     €35,000                                 45,000                               30,000 +
                          NQ Co-Sec                             €27,000                                 33,000                               25,000 +
                          In-House                              Dublin Low                              Dublin High                          Regional
                          Head of Legal                         €95,000                                 155,000                              80,000 – 110,000
                          General Counsel                       €78,000                                 115,000                              65,000 – 94,000
                          Senior Counsel                        €60,000                                 90,000                               60,000 – 80,000
Contact us:               Company Secretary                     €70,000                                 98,000                               55,000 +
                          Deputy Co-Sec                         €50,000                                 80,000                               45,000+
Robert Connolly LLB       Compliance & Risk                     Dublin Low                              Dublin High                          Regional
Legal & Compliance        Head of Compliance                    €90,000                                 €125,000                             €100,000+
                          Compliance Manager                    €65,000                                 €88,000                              €55,000+
                          Compliance Analyst                    €45,000                                 €56,000                              €34,000+
00353 1 477 3156          Chief Risk Officer                    €88,000                                 €115,000                             €75,000+
                          Risk Manager                          €60,000                                 €85,000                              €50,000+
                          Risk Officer                          €40,000                                 €54,000                              €33,000+
robert@abrivia.ie         Solvency II Consultant                €65,000                                 €88,000                              €50,000+




                                                                           11
2011                                                                            IT
    Salary Survey                                                                   Market



                       INTRODUCTION
                                                                                               In areas where the supply of candidates available was greater than
“The candidate         The IT industry appeared to have turned a corner in the second          demand, such as in technical support, testing and project management
shortage in IT is      half of 2009. This turn for the better continued unabated               there were some minor increases in salaries, in some cases salaries
                       throughout the whole of 2010. In fact, it accelerated substantially.    remained stagnant from 2009.
reflected by the       With Ireland facing arguably the most challenging economic period
increase in salaries   in the history of the State, the future for the IT industry is very     The IT contract market has experienced an almost Phoenix like
                       robust and should comfortably navigate the choppy waters ahead
over the last 12       facing the country. This positive outlook for the industry has been
                                                                                               rise from the ashes in 2010 due to the shortage in IT candidates
                                                                                               overall. The previous two years had seen many IT professionals
months.”               reflected in the upward movement of salaries and daily rates for IT     who historically contracted obtaining perceived security through
                       professionals.                                                          permanent jobs. 2010 saw many of these people come back into
                                                                                               the contract market and daily rates climbed steadily upwards as
                       MARKET OVERVIEW                                                         the year progressed.

                       Throughout the year there has been a belief amongst some                2011 EXPECTATIONS
                       employers seeking resources, that quality IT staff are available in
                       abundance. This is simply not true. IT professionals like everyone      The indications for 2011 on a whole, looks bright for the IT
                       else are nervous and reluctant to leave a secure permanent job          industry. On a daily basis, multinationals as well as indigenous
                       and as a result there has been a shortage of people available for       firms with strong international client bases are announcing
                       most role types. Added to the significant increase in the volume of     significant increases in headcount for IT professionals. The buoyant
                       IT roles open in 2010, this candidate shortage is marked in some        IT market will lead to further increases in salaries and daily rates in
                       cases, particularly for software developers. One of the biggest         2011.
                       challenges facing the IT industry is now attracting quality IT
                       professionals.                                                          ABOUT ABRIVIA IT AND TELECOMS

                       RECRUITMENT
                                                                                               Abrivia IT and Telecoms specialises in the placement of permanent
                                                                                               and contract IT and Telecoms professionals across the public and
                       The candidate shortage in IT is reflected by the increase in salaries
                                                                                               private sectors with many of Ireland’s leading companies.
                       over the last 12 months. Naturally, the skill-sets where there are
                       fewest candidates available have seen the biggest movement in
                       salaries. Experienced Java and .NET developers who have been on         Abrivia IT and Telecoms is managed by Cormac Moore. Cormac, a
                       the job market in 2010 have in many cases received up to 3 to 4         BComm graduate, has over 10 years experience in IT recruitment
                       job offers and were in the fortunate position of negotiating salary     with companies such as IBM, Sun Microsystems, Select Australia, IT
                       increases, in some instances improving their salaries by over 20%.      Alliance, Eden Recruitment and Verkom Recruitment. Having
                       Business Intelligence/Datawarehousing Specialists could also be         worked in internal recruitment roles, IT Management Consulting
                       included in this category. People experienced in web technologies       positions as well as with some of Ireland’s leading recruitment
                       such as PHP, Python and Ruby on Rails also saw their salaries           agencies, Cormac has a wide breath of experience and success in
                       moving steadily upwards in 2010. Database                               helping organisations find key IT resources to drive their business
                       Developers/Administrators, ERP/CRM Consultants and                      forward.
                       Infrastructure Specialists in technologies such as Cisco and
                       VMware also saw a solid increase in remuneration.



                       Senior Appointments -                   Dublin Low                        Dublin High                          Regional
                       Permanent
Contact us:            CTO                                     €90,000                           €140,000                             €100,000
                       Software Development                    €75,000                           €120,000                             €90,000
Cormac Moore           Manager
IT & Telecoms          Programme Manager                       €70,000                           €100,000                             €80,000

                       Project Manager                         €50,000                           €85,000                              €65,000
00353 1 477 3153
                       Infrastructure/Support                  €40,000                           €80,000                              €60,000
                       Manager
cormac@abrivia.ie      Business Analyst                        €40,000                           €70,000                              €55,000
                       Systems Analyst                         €40,000                           €70,000                              €55,000




                                                                         12
2011                                                             IT
    Salary Survey                                                    Market



                            Senior Appointments -       Dublin Low       Dublin High   Regional
“Throughout the year        Contract
                            CTO                         €500             €1,000        €800
there has been a belief     Software Development        €400             €900          €650
amongst some                Manager
employers seeking           Programme Manager           €400             €800          €600
resources, that quality
IT staff are available in   Project Manager             €300             €750          €500
                            Infrastructure/Support      €250             €700          €450
abundance. This is          Manager
simply not true.”           Business Analyst            €250             €600          €400
                            Systems Analyst             €250             €600          €400
                            Development and Design      Dublin Low       Dublin High   Regional
                            Roles – Permanent
                            Technical Architect         €50,000          €100,000      €70,000
                            Java/J2EE                   €30,000          €80,000       €55,000
                            VB/.NET/C#                  €30,000          €80,000       €55,000

                            C/C++                       €28,000          €60,000       €50,000
                            Oracle/SQL                  €30,000          €70,000       €50,000
                            Datawarehousing/Business    €30,000          €80,000       €60,000
                            Intelligence
                            Web Development             €30,000          €65,000       €50,000
                            Mainframe                   €30,000          €60,000       €50,000
                            Development and Design      Dublin Low       Dublin High   Regional
                            Roles – Contract
                            Technical Architect         €400             €700          €500
                            Java/J2EE                   €250             €600          €400
                            VB/.NET/C#                  €250             €600          €400

                            C/C++                       €250             €550          €400
                            Oracle/SQL                  €250             €600          €400
                            Datawarehousing /           €250             €600          €400
                            Business Intelligence
                            Web Development             €200             €450          €300
                            Mainframe                   €200             €400          €300
                            Infrastructure/Support –    Dublin Low       Dublin High   Regional
                            Permanent
                            Helpdesk/Desktop Support    €25,000          €45,000       €35,000
                            Systems Administrator       €30,000          €50,000       €40,000
Contact us:
                            UNIX/Linux Administrator    €30,000          €60,000       €45,000
Cormac Moore                Network Specialist          €30,000          €70,000       €55,000
                            Security Specialist         €30,000          €70,000       €50,000
IT & Telecoms               Virtualisation Specialist   €30,000          €70,000       €50,000
                            Database Administrator      €30,000          €65,000       €50,000
00353 1 477 3153

cormac@abrivia.ie




                                                               13
2011                                                              IT
    Salary Survey                                                     Market



                           Infrastructure/Support –      Dublin Low       Dublin High   Regional
                           Contract
                           Helpdesk/Desktop Support      €150             €300          €250
“The indications for
                           Systems Administrator         €200             €350          €300
2011 on a whole, looks
bright for the IT          UNIX/Linux Administrator      €250             €400          €350
industry. On a daily       Network Specialist            €250             €450          €350
basis, multinationals      Security Specialist           €250             €450          €350
                           Virtualisation Specialist     €250             €450          €350
as well as indigenous
                           Database Administrator        €250             €450          €250
firms with strong          ERP/CRM - Permanent           Dublin Low       Dublin High   Regional
international client       SAP Functional Consultant     €35,000          €70,000       €55,000
bases are announcing       SAP ABAP Programmer           €35,000          €65,000       €50,000
significant increases in   Oracle Financials Business    €35,000          €70,000       €55,000
                           Analyst
headcount for IT
                           Oracle Financials Technical   €35,000          €65,000       €50,000
professionals”             Consultant
                           ERP (Other) Consultant        €30,000          €60,000       €50,000
                           Navision Consultant           €35,000          €70,000       €55,000
                           CRM Consultant                €30,000          €65,000       €50,000
                           ERP/CRM - Contract            Dublin Low       Dublin High   Regional
                           SAP Functional Consultant     €300             €600          €450
                           SAP ABAP Programmer           €300             €600          €450

                           Oracle Financials Business    €300             €600          €450
                           Analyst
                           Oracle Financials Technical   €300             €600          €450
                           Consultant
                           ERP (Other) Consultant        €250             €550          €400
                           Navision Consultant           €300             €600          €450
                           CRM Consultant                €300             €550          €400
                           QA/Testing/Localisation -     Dublin Low       Dublin High   Regional
                           Permanent
                           Test/QA Manager               €45,000          €65,000       €50,000
                           Test/QA Team Leader           €200             €400          €350
                           QA Engineer                   €150             €350          €250
                           Localisation Engineer         €100             €250          €200
                            QA/Testing/Localisation      Dublin Low       Dublin High    Regional
                            Contract
                           ntract
                           Test/QA Manager               €250             €500          €400
Contact us:                Test/QA Team Leader           €200             €400          €350
                           QA Engineer                   €150             €350          €250
Cormac Moore               Localisation Engineer         €100             €250          €200
IT & Telecoms

00353 1 477 3153

cormac@abrivia.ie




                                                                14
2011                                                             Human Resources
    Salary Survey                                                         Market



                          INTRODUCTION                                                           This trend is likely to continue with more organisations set to move
                          2010 has proven to be another difficult year for HR professionals      to a cost focused Shared Services model.
                          although on a positive note the job market saw a marked
                          improvement in Q3 & Q4. The trend for contract and interim roles       Another area which has shown improvement towards the latter
                          experienced in 2009 has continued however there was a                  half of the year is that of strategic HR Consulting. Many of the high
                          noticeable shift in the latter half of 2010 with organisations         profile consulting firms are reporting increased workloads in
“there was a              showing increased confidence by offering permanent                     several areas such as Organisational Design & Development,
noticeable shift in the   opportunities. As always, the maternity cover market remains           Change Management and Reward.
                          relatively buoyant.
latter half of 2010                                                                              2011 EXPECTATIONS
with organisations        MARKET OVERVIEW                                                        The overall outlook for 2011, based on the recruitment levels for
showing increased         The generalist HR market, at all levels, continues to be the most      Q3 & Q4 2010, is a positive one with the upward trend of available
                          challenging with candidate competition being high, particularly for    roles continuing. However, competition for roles is likely to remain
confidence by offering    sought after permanent roles. However certain specialist areas of      robust.
permanent                 the market have improved significantly.
                                                                                                 ABOUT ABRIVIA HR
opportunities”
                          RECRUITMENT                                                            Anne Coleman manages Abrivia’s Specialist HR Recruitment
                          An increased demand for Compensation & Benefits Specialists and        division. Anne has 10 years experience in the Recruitment & HR
                          surprisingly Recruitment Specialists was demonstrated towards          Industries, has managed the HR team within one of Ireland’s
                          the end of the year, a general positive for the job market. Likewise   largest recruitment consultancies and has also recently gained
                          IR Managers continue to be sought after for specialist roles as        experience within an HR Consultancy. Since establishing Abrivia’s
                          organisations continue to downsize, restructure or outsource           HR division in early 2010, Abrivia has become one of the top
                          leading to union negotiations which require specialist skills.         consultancies associated with recruiting for the HR profession in
                                                                                                 the Irish market.
                          Many will be aware of the move to a HR Shared Services model by
                          several large multinationals, which has created demand for             Our HR division recruits for generalist and specialist HR roles, from
                          individuals with expertise in the field and also multilingual HR       Administrator to Director level and across the full spectrum of
                          professionals for support roles.                                       industries and sectors.


                          Generalists Roles                   Dublin Low                         Dublin High                         Regional
                          HR Director                         €80,000                            €130,000                            €90,000
                          HR Manager                          €55,000                            €80,000                             €65,000
                          HR Business Partner                 €50,000                            €70,000                             €60,000
                          HR Generalist                       €40,000                            €55,000                             €42,000
                          HR Officer                          €30,000                            €38,000                             €33,000
                          HR Administrator                    €22,000                            €27,000                             €25,000
                          Recruitment                         Dublin Low                         Dublin High                         Regional
                          Manager                             €50,000                            €70,000                             €62,000
                          Specialist                          €30,000                            €50,000                             €40,000
                          Administrator                       €22, 000                           €30, 000                            €28, 000
                          Comps & Bens                        Dublin Low                         Dublin High                         Regional
                          Manager                             €60,000                            €80,000                             €65,000
                          Specialist                          €40,000                            €55,000                             €45,000
Contact us:               L&D                                 Dublin Low                         Dublin High                         Regional
                          Manager                             €55,000                            €75,000                             €60,000
Anne Coleman              Specialist                          €35,000                            €50,000                             €45,000
                          HR Consulting                       Dublin Low                         Dublin High                         Regional
HR Division
                          Manager                             €55,000                            €75,000                             €60,000
                          Senior Consultant                   €45,000                            €55,000                             €45,000
00353 1 477 3155          Consultant                          €33, 000                           €42, 000                            €38, 000
                          Specialist Roles                    Dublin Low                         Dublin High                         Regional
anne@abrivia.ie           Talent Manager                      €65,000                            €80,000                             €70,000
                          IR/ER Manager                       €70,000                            €90,000                             €75,000
                          OD Manager                          €70,000                            €90,000                             €75,000




                                                                           15
2011                                                        Sales & Marketing
   Salary Survey                                                       Market



                    INTRODUCTION                                                          SALARY
                    2010 proved to be a much stronger sales recruitment market than
                    2009. This owed much to greater confidence across most industry       Due to increased competitivness, base salaries for candidates with
                    sectors with the exception of Construction. Employer’s attention      proven track records are comparable to 2007 levels, despite difficult
                    was less fixed on words like redeployment and redundancy and          trading conditions in 2010. This is reflected within
“New products       more focussed on adding additional and specific hires that could      the IT sector where there was an average 11% pay increase
                                                                                          for high performance individuals in order to attract
                    add value to the bottom line. Employees had less issues where job
                    security, stability and permanency were involved.                     strong candidates into the business.

                                                                                          Bonuses continued not to be guaranteed and are
                    MARKET OVERVIEW
                                                                                          typically measured on company, team and personal
                                                                                          performance. There will continue to be a demand for high profile
                    The strongest sector in terms of demand for Sales professionals       sales professionals and new business developers. This trend has
                    continues to be the IT sector. New products in technologies such as
                                                                                          increased during 2010 due to the restructure of sales teams and
                    cloud computing, SaaS and infrastructure will lead                    the increase in need for ‘hunter’ profile personality types. 2010
                    to continued demand for sales people with a rounded
                                                                                          has also seen a higher demand for strong business and corporate
                    knowledge of both new and legacy IT technologies.
                                                                                          account managers as companies strive to retain their business in a
                                                                                          highly competitive and cost conscious market.
                    The Services, B2B and Pharmaceutical sectors continued to show
                    strong positive growth throughout 2010. While we expect the           ABOUT ABRIVIA SALES & MARKETING
                    Services and B2B sectors to continue to show signs of growth in
                    2011 things are less certain in the Medical/Pharmaceutical sectors.
                    The reduction in expenditure generally by the government may          Abrivia Sales & Marketing is managed by John Mansell. John is
                    have a knock on affect for the levels of recruitment in the Medical   highly regarded across various industry sectors within the UK &
                    sector specifically. As a by product of this the Pharmaceutical       Ireland. John has been recruiting Sales & Marketing professionals
                    sector may also show a gradual slow down.                             at all levels for almost 10 years.

                    The Financial and Banking sector is still set to be uncertain for
                                                                                          The Sales & Marketing team offer bespoke recruitment solutions
                    most of 2011 compared to the Insurance industry where there
                    have been strong signs of positive growth.                            to a range of indigenous and multinational clients across the whole
                                                                                          island of Ireland (Dublin, Cork, Belfast, etc.). We have been retained
                    Due to the further decline within the construction sector during      by international clients to work on overseas recruitment
                    2010, there has been a significant reduction in sales and marketing   engagements for the UK, Germany and the US. While we are a
                    positions within this sector. Companies are only hiring if it is      local recruitment consultancy we have a global reach.
                    business critical or a replacement hire.

                    IT Sector                           Dublin Low                        Dublin High                        Regional
                    Sales Director                      €100,000                          €160,000                           €120,000
                    Sales Account Director              €70,000                           €100,000                           €85,000
                    Sales Manager                       €55,000                           €80,000                            €60,000
                    Account Manager                     €38,000                           €60,000                            €43,000
                    Business Development                €35,000                           €55,000                            €45,000
                    Manager
                    Telesales                           €25,000                           €32,000                            €25,000
                    Marketing Director                  €75,000                           €110,000                           €80,000
                    Marketing Manager                   €60,000                           €80,000                            €65,000
                    Product / Brand Mngr                €45,000                           €70,000                            €50,000
                    Marketing Executive                 €28,000                           €50,000                            €38,000
                    Services / B2B Sector               Dublin Low                        Dublin High                        Regional
                    Sales Director                      €100,000                          €160,000                           €130,000
Contact us:         National Sales Manager              €75,000                           €95,000                            €80,000
                    Regional Sales Manager              €55,000                           €80,000                            €64,000
John Mansell        Key Account Manager                 €45,000                           €60,000                            €48,000
                    Business Development                €38,000                           €50,000                            €45,000
Sales & Marketing
                    Manager
                    Telesales                           €25,000                           €33,000                            €26,000
00353 1 477 3153    Marketing Director                  €75,000                           €100,000                           €80,000
                    Marketing Manager                   €55,000                           €80,000                            €55,000
john@abrivia.ie     Product / Brand Mngr                €44,000                           €65,000                            €52,000
                    Marketing Executive                 €25,000                           €50,000                            €35,000




                                                                      16
2011                                            Sales & Marketing
   Salary Survey                                           Market




                       FMCG Sector              Dublin Low     Dublin High   Regional
                       Sales Director           €60,000        €80,000       €65,000
                       National Sales Manager   €50,000        €70,000       €65,000
“pay rises have been   Regional Sales Manager   €50,000        €60,000       €58,000
                       Key Account Manager      €45,000        €55,000       €50,000
offered to keep high   Territory Manager        €30,000        €45,000       €38,000
performance            Sales Representative     €28,000        €37,000       €34,000
individuals”           Merchandiser             €20,000        €27,000       €25,000
                       Van Sales                €25,000        €35,000       €32,000
                       Marketing Manager        €50,000        €70,000       €55,000
                       Brand Manager            €45,000        €60,000       €50,000
                       Assistant Brand Mngr     €35,000        €60,000       €45,000
                       Category Manager         €45,000        €70,000       €55,000
                       Category Analyst         €30,000        €50,000       €40,000
                       Medical / Pharma         Dublin Low     Dublin High   Regional
                       Sales Director           €60,000        €90,000       €70,000
                       National Sales Manager   €45,000        €70,000       €55,000
                       Account Manager          €45,000        €55,000       €50,000
                       Business Development     €37,000        €50,000       €40,000
                       Manager
                       Sales Representative     €28,000        €45,0
0       €37,000
                       Tele sales/marketing     €25,000        €32,000       €25,000
                       Marketing Manager        €54,000        €70,000       €60,000
                       Brand Manager            €45,000        €65,000       €50,000
                       Product Manager          €45,000        €75,000       €60,000
                       FS/ Insurance            Dublin Low     Dublin High   Regional
                       Account Manager          €100,00        €110,000      €100,000
                       Area Sales Manager       €60,000        €85,000       €80,000
                       Sales Manager            €55,000        €80,000       €65,000
                       Business Development     €50,000        €80,000       €60,000
                       Manager
                       Sales Representative     €42,000        €55,000       €47,000
                       Tele sales/marketing     €25,000        €30,000       €25,000
                       Marketing Manager        €50,000        €70,000       €65,000
                       Brand Manager            €40,000        €65,000       €50,000
                       Product Manager          €40,000        €80,000       €60,000
                       Construction &           Dublin Low     Dublin High   Regional
                       Engineering
                       Sales Manager            €40,000        €70,000       €35,000
Contact us:            Area Sales Manager       €35,000        €50,000       €40,000
                       Business Development     €32,000        €45,000       €40,000
John Mansell           Manager
Sales & Marketing      Sales Representative     €32,000        €45,000       €40,000
                       Tele sales/marketing     €22,000        €30,000       €23,000
00353 1 477 3153       Marketing Manager        €55,000        €70,000       €60,000
                       Marketing Executive      €30,000        €50,000       €42,000

john@abrivia.ie




                                                          17
2011                                                                 Office Support
   Salary Survey                                                              Market



                        OFFICE & SUPPORT
                                                                                               The outlook for 2011 is very positive. Obviously with very small
“Another positive       As a sector with one of the highest levels of turnover during the      growth in the economy last year there were a significantly higher
                        boom years of the “Celtic Tiger” and having enjoyed a steady
trend in the support    increase in average salary levels, office support has also been one
                                                                                               number of roles available to candidates. We expect the office
                                                                                               support market in 2011 to remain strong offering good quality
sector is that a lot    of the hardest hit sectors during 2009 and 2010.
                                                                                               candidates opportunities for advancement in growing sectors.
more clients in 2010    2010 has again been a difficult year for people working in
had the confidence to   traditional office support positions. In certain sectors companies     OFFICE SUPPORT TEAM
                        are still rationalising. This has meant a focus on reducing costs in
hire full time          areas that are termed ‘support’. That said ‘every cloud has a silver   Abrivia’s Office Support Selection Team have been providing
permanent               lining”. With a small improvement in the economy the support           recruitment solutions to multinationals, plc’s and Irish indigenous
employees”              sector showed particularly during the second half of 2010 showed       companies successfully for the last 6 years. Our team provide a
                        a mark improvement. The number of new positions being placed           range of innovative services including temporary, contract and
                        with Abrivia was up 27% on 2009. Salaries also stabilised in 2010.     permanent hires.

                        Another positive trend in the support sector is that a lot more
                        clients in 2010 had the confidence to hire full time permanent
                        employees. Obviously this was a departure from the trend in 2009
                        which was to hire contract or temporary employees.




                        Dublin                                   Dublin Low                       Dublin High                       Regional
                        Personal Assistants                      €30,000                          €48,000                           €35,000
                        Receptionist                             €20,000                          €28,000                           €23,000
                        Office / Admin Manager                   €30,000                          €45,000                           €30,000
                        Secretaries                              €20,000                          €40,000                           €26,000
                        Data Entry Clerks                        €20,000                          €27,000                           €22,000
                        Administrators                           €21,000                          €33,000                           €25,000
                        Office Clerk                             €20,000                          €28,000                           €22,000
                        Customer Services                        €20,000                          €28,000                           €24,000
                        Representatives
                        Legal Secretaries                        €22,000                          €34,000                           €24,000




Contact us:
John Mansell
Office Support

00353 1 477 3159

john@abrivia.ie




                                                                          18
2011 Salary Survey
2011 Salary Survey
2011 Salary Survey

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2011 Salary Survey

  • 1. Abrivia Recruitment Salary Survey 2011 "The companies that survive longest are the one's that work out what they uniquely can give to the world—not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul." — Charles Handy www.abrivia.ie 1
  • 2. 2011 Contents Salary Survey DIRECTOR Donal O'Brien donal@abrivia.ie Click Link Introduction 3 Outlook for 2011 4 Accountancy 5-7 Banking & Financial Services 8-9 Insurance & Actuarial 10 Legal & Compliance 11 BUSINESS MANAGERS IT & Telecoms 12-14 Robert Connolly robert@abrivia.ie HR 15 Cormac Moore cormac@abrivia.ie Anne Coleman Sales & Marketing 16-17 anne@abrivia.ie John Mansell Support Services 18 john@abrivia.ie Ross Wynne ross@abrivia.ie What our clients say about us 20 Contact us: 00353 1 477 3155 www.abrivia.ie 2
  • 3. 2011 Introduction Salary Survey Welcome Hi All, Welcome to Abrivia’s 2011 salary benchmark review. After much research (both quantitative and qualitative) we have collated and summarised the information in to our annual salary survey. We hope that the information contained herein is informative and provides you with an overview of what is happening in relation to salary movements and trends in the Irish job market. Once again we would like to take this opportunity to thank everyone who participated and helped put the survey together. The salary survey is broken into the following areas which coincidentally mirror the service lines that we offer our clients: Professional Services Group Technical Services Group Commercial Services Group DIRECTOR Accountancy IT Human Resources Donal O'Brien Banking & FS Telecoms Sales donal@abrivia.ie Insurance & Actuarial Marketing Legal & Compliance Office Support In 2010 we once again out grew our office space and moved into larger offices in Regus House, Dublin 2. We are also delighted to say that we doubled our headcount over the course of 2010 through a number of strategic senior hires into the business. We continued with our hiring strategy of typically attracting senior consultants into the business with a minimum of 7/10 years recruitment experience. We have also continued to hire consultants who are industry ‘experts’ in their fields. This maintains our competitive edge in terms of servicing our client’s needs in niche hiring areas while maintaining the quality of work that we consistently deliver to them. Many things make great companies. Their use of innovative technology, their investment in cutting edge research, the cost savings implemented through new capital expenditure projects. However the best piece of advice that we can offer any of our clients is to invest in BUSINESS their people. Identify and hire the best people in the market. Quite simply “the best people make the best companies”. When you come to MANAGERS making your hiring decisions in 2011, our team here in Abrivia will be waiting to support you through every step of the recruitment process... Robert Connolly robert@abrivia.ie Warm regards, Cormac Moore cormac@abrivia.ie Anne Coleman Donal O’Brien MANAGING DIRECTOR anne@abrivia.ie John Mansell john@abrivia.ie Ross Wynne ross@abrivia.ie Contact us: 00353 1 477 3155 www.abrivia.ie 3
  • 4. 2011 Outlook for 2011 Salary Survey Outlook for 2011 We here in Abrivia are optimistic about the Irish recruitment market in 2011. We say this based on a number of factors. Internally we can point “it is as difficult to some of our own key indicators over 2010. Looking back over our own numbers during 2010 and comparing them to 2009 we found the following: today to hire st nd Category 2010 V’s 2009 1 half 2010 2 half 2010 candidates as it Volume of Job Orders +22.5% +12% +33% was at the height Volume of Placements +30.25 +12.5% +48% of the “boom” in Placement Fees +14.2% +8.9% +19.5% mid 2007.” What the above table highlights clearly is that the 2010 recruitment market has been much stronger than that of 2009. As confidence in the Irish market increased throughout 2010, there was a corresponding growth in the levels of recruitment. In fact, the second half of 2010 actually showed stronger levels of activity than the first half of 2010. As proof of this, the volume of work that was being placed with Abrivia in the second half of 2010 was up 33%. We can also point to external economic indicators. November 2010 showed tax returns up. Surveys of leading company executives on the level of activity in their business showed growth. The jobless numbers fell and consumer confidence was up. The number of new cars registered in November of 2010 was over double the same time last year! The other positive is that the “traditional” manufacturing sector expanded its production in October. Better still the third quarter of 2010 (July/Aug/Sep) showed a 1.1% increase in GNP. This would amount to a 4.4% increase on an annual basis! However none of us are getting carried away with the above results just yet, as a large portion of this improvement is being driven by the export economy. So what does all this mean? Ireland is earning as much as it is spending for the first time since 2003. It also means that one of the longest recessions in the country’s history is well and truly over. So cautious optimism is the order of the day. Large industry in the country and particularly export led sectors will continue to show strong demand for recruitment services. However it may also be the case that Ireland has now a two tier economy. On the one hand we have the multinationals and large indigenous companies whose results and exports are surging ahead. On the other side consumer spending which is by far and away the largest part of the economy still remains subdued. Employer’s perspective Overall it is fair to say that particularly in the second half of 2010 we saw a surge in clients contacting us to help them with their hiring needs. We believe that the reasons for the large increase in volumes of recruitment were as follows: • Improvement in the economy – the economy returned to slight growth. • Employers had greater confidence in hiring given that they felt the “worst was over”. • A number of companies had “over rationalised” during the downturn. • After 2009 companies could now plan again knowing where the baseline point in the economy was. Therefore they felt more assured with regard to predicting future performance. The impression for clients is that there must be huge volumes of candidates in the market available for employment given the size of the live register. Unfortunately from an employer’s perspective the market couldn’t be more difficult at the moment in terms of attracting quality candidates into their businesses. Ironically now as we write this salary survey in January 2011, it is as difficult today to hire candidates as it was at the height of the “boom” in mid 2007. The reasons for this are as follows: • The majority of the ‘best’ candidates are actually still in employment save a very small percentage of people who were made redundant because of the sectors that they were working in. • Given the negative media coverage regarding the plight of the economy over the last 24 months a lot of candidates are genuinely not aware that there are still opportunities in the market. • Some candidates are genuinely afraid to change job because of “Last In First Out” (LIFO). Surprisingly an area that a number of employers have had to focus on more recently is staff retention. Some employers have lost mid and senior level employees to competitor companies because of promotion and salary freezes or even salary cuts. It has also been the case that companies are placing more emphasis on increasing staff morale. 4
  • 5. 2011 Accountancy Market Salary Survey INDUSTRY & COMMERCE TAXATION Like most sectors the I&C accountancy sector showed strong The tax market has to a large extent remained subdued in 2010. Whilst there “Base salaries growth in terms of the number of clients hiring. The have been some strategic moves in Practice at the Director/Partner level, by volume of work being placed with us would have peaked in the and large there have been few new roles created. Candidates that are of stabilised in 2010 second half of 2010 in October. The majority of clients who were interest are typically those with excellent business development skills. 2010 hiring were multinationals and large indigenous companies. Client’s has seen the industry tax market continue to create positions for and in certain niche remain extremely discerning regarding the quality and backgrounds professionals with strong Corporate Tax backgrounds. This trend looks set to markets in Industry of candidates that they are looking to hire into their businesses, trying to match like for like background (FMCG into FMCG). continue into 2011, however, due to the size of the tax market industry there will not be a huge volume of roles. Those with personal tax backgrounds are & Commerce Base salaries stabilised in 2010 and in certain niche markets in finding the market quite tough but this situation will reverse as stable market conditions lead to firms having increased confidence to recruit. actually showed Industry & Commerce actually showed some upward movement. It is also interesting to note that a large number of companies some upward expressed an intention to restore bonuses. Finally in what is a very FINANCIAL SERVICES Albeit coming from a low base at the beginning of 2009, the financial services positive trend, we saw a strong increase in the number of more movement.” ‘junior’ finance professionals being hired by our clients. market saw a return to growth in 2010. The busiest areas within the Financial Services sector are the Insurance and Funds sectors. Given the increased emphasis on regulation, we have continued to see an increase in the number PUBLIC PRACTICE of regulatory and compliance positions created in the FS market. Some 2010 has been a year of consolidation in the practice market. Whilst candidates in the FS sector have looked to make strategic lateral moves out of cash flow is still a major issue for many firms the pace of their current roles in order to move into perceived more stable working redundancies has significantly reduced. It appears that most of the environments. streamlining in the sector occurred in 2009 and the early part of 2010. Following from this stabilisation the recruitment market ABOUT ABRIVIA ACCOUNTANCY has started to pick up, particularly in the second half of the year, The Director of the Abrivia Accountancy Selection Team is Donal O’Brien. with a lot of the larger firms starting to hire and some of the Donal trained as a Chartered Accountant with a Top 10 Accountancy firm medium sized firms also coming back to the market in the final quarter of 2010. Roles have been created across a variety of areas before working in recruitment. Whilst in recruitment he has handled senior including audit, corporate finance, advisory and corporate recovery. level appointments in industry, financial services and the practice sector. He It is also interesting to note that the expression “war on talent” has has also successfully designed and managed ‘bespoke’ advertising campaigns started to re-emerge. Many of the candidates that were made on behalf of clients. redundant or not retained "out of contract" have picked up positions in the industry and financial services markets. Ross Wynne is the Business Manager for Abrivia’s specialist Practice and Tax division. Ross has a number of years’ recruitment experience in the Practice This has led to a shortage of candidates with the relevant and Tax market where he has recruited for clients both locally and experience required by firms for the roles they wish to fill. Salaries internationally. He has developed an in-depth knowledge of the market and have also stabilised this year with little or no reduction on 2009 an extensive network of contacts particularly with the ‘Big 4’ and ‘Top 20’ levels. Heading into 2011 there initially will be little upward accountancy firms. movement on salaries but this may start to change as it becomes harder to source suitable candidates. INDUSTRY & COMMERCE Executive Dublin Low Dublin High Regional Finance Director €100,000 €200,000 €110,000 Head of Tax €100,000 €150,000 €110,000 Head of Internal Audit €90,0000 €140,000 €100,000 Financial Controller €65,000 €95,000 €75,000 Reporting Dublin Low Dublin High Regional FP & A Manager €62,000 €82,000 €70,000 Contact us: Finance Manager €58,000 €72,000 €60,000 Project Accountant €50,000 €65,000 €50,000 Donal O’Brien Group Accountant €45,000 €58,000 €50,000 Systems Accountant €44,000 €55,000 €48,000 Accountancy Internal Audit Dublin Low Dublin High Regional Director Internal Audit Mngr €58,000 €70,000 €62,000 Internal Auditor €42,000 €50,000 €42,000 00353(1)477 3154 Taxation Dublin Low Dublin High Regional Tax Manager €65,000 €85,000 €70,000 Tax Senior / Accountant €42,000 €55,000 €46,000 donal@abrivia.ie 5
  • 6. 2011 Accountancy Market Salary Survey Part Qualified Dublin Low Dublin High Regional Financial Accountant €30,000 €42,000 €34,000 Assistant Accountant €28,000 €38,000 €30,000 “The recruitment Trainee Accountant €21,000 €27,000 €21,000 Accounts Staff Dublin Low Dublin High Regional market has started to Payroll Manager €40,000 €65,000 €42,000 pick up, particularly Payroll Clerk €27,000 €32,000 €30,000 in the second half of Credit Control Manager €44,000 €70,000 €42,000 Credit Controller €23,000 €34,000 €28,000 2010 with a lot of the AP Manager €44,000 €65,000 €42,000 larger firms starting AP Clerk €23,000 €35,000 €26,000 to hire & some of the AR Clerk €23,000 €35,000 €26,000 medium firms also Accounts Assistant €23,000 €35,000 €26,000 coming back to the PUBLIC PRACTICE market” Audit | Assurance Dublin Low Dublin High Regional Partner €150,000 €250,000 €140,000 Director €80,000 €130,000 €80,000 Senior Manager €65,000 €85,000 €70,000 Manager €50,000 €65,000 €58,000 Senior €36,000 €46,000 €37,000 Semi-Senior / Finalist €25,000 €36,000 €28,000 Audit Junior €19,000 €25,000 €21,000 Trainee / Graduate €17,000 €23,000 €18,000 Tax Dublin Low Dublin High Regional Partner €150,000 €250,000 €150,000 Director €80,000 €140,000 €90,000 Senior Manager €65,000 €85,000 €75,000 Manager €50,000 €65,000 €58,000 Senior €38,000 €46,000 €40,000 Corporate Finance | TS Dublin Low Dublin High Regional Partner €160,000 €250,000 €150,000 Director €90,000 €140,000 €90,000 Senior Manager €65,000 €90,000 €75,000 Manager €50,000 €70,000 €68,000 Senior €42,000 €48,000 €42,000 Corporate Recovery Dublin Low Dublin High Regional Contact us: Partner €160,000 €250,000 €150,000 Director €85,000 €140,000 €90,000 Ross Wynne Senior Manager €65,000 €90,000 €75,000 Accountancy Practice Manager €50,000 €70,000 €58,000 Senior €42,000 €48,000 €42,000 00353 1 402 9442 ross@abrivia.ie 6
  • 7. 2011 Accountancy Market Salary Survey FINANCIAL SERVICES Executive Dublin Low Dublin High Regional Finance Director €100,000 €150,000 €110,000 Tax Director €100,000 €140,000 €100,000 Internal Audit Director €90,000 €120,000 €100,000 “Albeit coming from a Finance Controller €70,000 €85,000 €70,000 low base at the Reporting Dublin Low Dublin High Regional beginning of 2009, the Finance Manager €60,000 €70,000 €60,000 Product Accountant €58,000 €65,000 €60,000 financial services Financial Accountant €42,000 €50,000 €45,000 market saw a return to Management €42,000 €46,000 €42,000 growth in 2010” Accountant Systems Accountant €48,000 €54,000 €46,000 Internal Audit Dublin Low Dublin High Regional Internal Audit Manager €65,000 €75,000 €65,000 Internal Auditor €44,000 €55,000 €45,000 Taxation Dublin Low Dublin High Regional Tax Manager €70,000 €80,000 €70,000 Tax Senior / €46,000 €55,000 €65,000 Accountant Treasury Dublin Low Dublin High Regional Treasury Manager €70,000 €80,000 €70,000 Treasury Accountant €48,000 €60,000 €52,000 Part Qualified Dublin Low Dublin High Regional Financial Accountant €32,000 €40,000 €35,000 Assistant Accountant €28,000 €33,000 €28,000 Trainee Accountant €22,000 €26,000 €23,000 Accounts Staff Dublin Low Dublin High Regional Payroll Manager €40,000 €65,000 €40,000 Payroll Clerk €28,000 €35,000 €27,000 Credit Control Manager €45,000 €75,000 €46,000 Credit Controller €25,000 €35,000 €25,000 AP Manager €45,000 €65,000 €45,000 AP Clerk €25,000 €35,000 €26,000 AR Clerk €25,000 €35,000 €26,000 Accounts Assistant €25,000 €35,000 €26,000 Contact us: Donal O’Brien Accountancy Director 00353 1 477 3154 donal@abrivia.ie 7
  • 8. 2011 Banking & Financial Services Salary Survey Market INTRODUCTION RECRUITMENT Whilst there were pockets of growth and recruitment within the Every quarter in 2010 saw an increase in the levels of recruitment, Banking & Finance market, this growth was highly sector specific in with figures for the fourth quarter significantly improved on the addition to lacking any great consistency. early part of the year. “Though there has been a steady Though there has been a steady quarterly increase in the volume A total lack of progression in certain institutions in conjunction of recruitment, culminating in a strong final quarter, it is difficult to with job security were top concerns amongst candidates. quarterly increase in extrapolate what 2011 will bring given that much of the hiring was Movement has been stifled somewhat by candidates awaiting the volume of related to restructuring, cost reduction, compliance and credit redundancy payments, but overall – motives were driven by the management. primary concerns of security and progression. recruitment, culminating in a MARKET OVERVIEW Without a doubt, the funds industry proved most robust out of any 2011 EXPECTATIONS It is expected that the trends seen in 2010 (gradual incremental strong final quarter, it area of Financial Services in 2010. Good levels of growth led increases in recruitment) will be largely echoed in 2011, with recruitment saw salaries amongst fund administrators, asset perhaps a greater emphasis on growth than in the is difficult to managers and related business’s hold steady throughout the last last two years as a reformed banking sector seeks to divide market extrapolate what 2011 year, with certain areas seeing a slight increase. share in a highly altered climate. will bring” Corporate and Commercial banking were subdued this year but ABOUT ABRIVIA RECRUITMENT saw some recruitment with tight controls on salaries offered. The Abrivia banking recruitment team has been in existence since 2005 and has exposure handling sensitive high level appointments in addition to volume based projects or complicated hiring needs requiring a more experienced recruitment professional. Corporate / Private Dublin Low Dublin High Regional Banking Manager – Corporate €75,000 €100,000 €70 – 90,000 Banking Manager – Private €75,000 €100,000 €70 – 90,000 Banking Senior Equity Analyst €65,000 €80,000 €60 – 75,000 Credit Manager €50,000 €75,000 €45 – 75,000 Lending Manager €48,000 €65,000 €48 – 65,000 Lending Admin €25,000 €35,000 €22 – 35,000 Relationship Manager €50,000 €65,000 €40 – 60,000 Portfolio Admin €22,000 €38,000 €22 – 35,000 Credit Analyst €24,000 €32,000 €22 – 32,000 Commercial Banking Dublin Low Dublin High Regional Senior Commercial €50,000 €62,000 €45 – 60,000 Lender Senior Credit Analyst €35,000 €55,000 €35 – 55,000 Risk Manager €60,000 €75,000 €55 – 75,000 Risk Analyst €30,000 €45,000 €28 – 40,000 Contact us: Senior Underwriter €32,000 €55,000 €32 – 50,000 Loan Administrator €24,000 €35,000 €22 – 32,000 Abrivia Banking Team Mortgage Admin €22,000 €28,000 €22 – 28,000 Customer Service €23,000 €30,000 €23 – 28,000 Treasury Dublin Low Dublin High Regional 00353 1 477 3156 Head of Treasury €70,000 €95,000 €70 – 95,000 Treasury Manager €50,000 €80,000 €50 – 75,000 Dealer €38,000 €60,000 €30 – 55,000 Settlement Supervisor €25,000 €35,000 €24 – 32,000 robert@abrivia.ie 8
  • 9. 2011 Banking & Financial Services Salary Survey Market “Without a doubt, the Fund Services Dublin Low Dublin High Regional funds industry proved VP Fund Accounting €75,000 €95,000 €70 – 86,000 Fund Accounting €50,000 €70,000 €50 – 70,000 most robust out of any Manager area of Financial Senior Fund €33,000 €44,000 €33 – 40,000 Services in 2010” Accountant Fund accountant €22,000 €34,000 €22 – 34,000 Shareholder Services Dublin Low Dublin High Regional Head of Shareholder €80,000 €105,000 €NA Services Shareholder Services €55,000 €70,000 €NA Manager Shareholder Services €28,000 €33,000 €25 – 33,000 Administrator Custody Dublin Low Dublin High Regional Head of Custody €70,000 €92,000 €78,000+ Custody Manager €60,000 €80,000 €60,000+ Custody Administrator €20,000 €32,000 €20,000+ Client Services Dublin Low Dublin High Regional Manager €55,000 €70,000 €55,000+ Supervisor €33,000 €54,000 €30,000+ Administrator €21,000 €28,000 €20,000+ Contact us: Abrivia Banking Team 00353 1 477 3156 00353 87 7741274 robert@abrivia.ie 9
  • 10. 2011 Insurance & Actuarial Salary Survey Market 2010 SYNOPSIS CONCERNS & MOTIVATIONS The primary motivation seen within the Insurance sector was job “Though 2010 was not The Insurance market proved extremely resilient throughout security and progression. With a degree of uncertainty, many 2010 with a consistent level of recruitment, running contrary to candidates sought a more transparent employment future in their job without difficulties, many other areas within Financial Services. search. Due to a lack of internal progression many individuals the market maintained considered a move as a way to gain greater responsibilities, Although not a return to 2007 volumes of hiring, Ireland further without necessarily seeking significantly greater remuneration. This is healthy buoyancy in emerged as a European operations centre for many international a trend that will likely discontinue in 2011, with a greater focus on salaries. certain areas.” insurers which promoted positive headcount growth. 2011 EXPECTATIONS MARKET OVERVIEW Feedback from our clients indicates that the volume of recruitment Though 2010 was not without difficulties, the market maintained may not increase in 2011, but more of our clients are likely to hire healthy buoyancy in certain areas. For the most part, candidates next year which should broaden the options available to in all areas indicated that there was a growth in relevant options candidates. Language requirements will continue to have greater available, but that the interview process was highly relevance in 2011 and more and more organisations are seeking competitive. Whilst the life industry remains subdued, baseline market specific qualifications as part of candidate profiles. expectations for 2011 are positive. ABOUT ABRIVIA INSURANCE SALARIES Abrivia Insurance has been established in the market for the last 6 years, with clients ranging from small to medium brokers to In key areas such as compliance, risk and actuarial – a shortage of large multinational insurers. Our experienced recruitment team candidates has led to some increases in benchmarked salaries. As is detail focused and prides itself on accurately matching a standard, remuneration remained constant with 2009, though profiles to requirements. some organisations reversed salary cuts from previous years. General Insurance Dublin Low Dublin High Regional Head of Claims €55,000 €65,000 €45,000 Underwriting Manager €50,000 €60,000 €48,000 Operations Manager €80,000 €115,000 €75,000 Claims Manager €38,000 €46,000 €35,000 Senior Underwriter €50,000 €68,000 €48,000 Risk Manager €55,000 €70,000 €50,000 Trainee Underwriter €25,000 €28,000 €25,000 Claims Handler €25,000 €34,000 €25,000 Loss adjuster €26,000 €40,000 €30,000 Life & Pensions Dublin Low Dublin High Regional Senior Pensions Cons €85,000 €120,000 €85000 Pensions Consultant €26,000 €34,000 €32000 Pensions Admin €28,000 €50,000 €26000 Life admin €25,000 €38,000 €24000 Policy Admin €48,000 €65,000 €45000 Actuarial Dublin Low Dublin High Regional Chief Actuary €111,000 €176,000 €105,000 Contact us: Actuarial Manager €98,000 €125,000 €92,500 Pricing Specialist €85,000 €105,000 €80,000 Insurance Team Qualified Actuary €80,000 €100,000 €65,000 NQ Actuary €65,000 €88,000 €48,000 Part Qual Actuary €48,000 €65,000 €45,000 Trainee Actuary €30,000 €45,000 €30,000 00353 1 477 3156 Broking Dublin Low Dublin High Regional Corporate Broker (8+) €45,000 €100,000 €36,000 Corporate Broker (3-5) €30,000 €55,000 €28,000 Personal Lines Broker €34,000 €54,000 €30,000 robert@abrivia.ie Account Executive €35,000 €50,000 €28,000 Account Handler €28,000 €40,000 €24,000 10
  • 11. 2011 Legal & Compliance Salary Survey Market INTRODUCTION • Investment Funds 2010 saw mixed fortunes for the legal market but an overall • Contract / Commercial Law improvement in the recruitment climate from 2009. Abrivia had • Insurance / Product Development received more instructions by July of 2010 than in the entirety of • Banking / Due Diligence / Lending 2009, a statistic which should prove heartening for an industry so • FS Regulation “Abrivia Legal had heavily impacted by the financial downturn. • Litigation / Insolvency / Debt Recovery received more new MARKET OVERVIEW Overly burdensome workloads and below market remuneration were instructions by July of In terms of the practice market, 2010 started conservatively, with the two primary concerns indicated by candidates in 2010. When many firms opting to cross train fee earners and retain trainee’s considering a move, job security and fair remuneration were 2010 than in the rather than hire externally. consistently the highest rated motivations, with available progression a entirety of 2009,” There were an estimated 1200 Solicitors unemployed at the start of close third. the year. We noticed a turning point in May as larger numbers 2011 EXPECTATIONS re-entered the work force, some creating opportunities within It is hard to predict what 2011 will bring. Despite minimal growth in industry by taking a more commercial approach to the provision 2010, the employment market improved dramatically over the course of legal services. Within the Compliance market, a significant level of of the year. With sustained albeit minimal growth in 2011, it is hiring occurred in 2010 as organisations sought to accommodate the reasonable to assume that the legal market should enjoy brighter greater level of external investigation and oversight. fortunes. Within many sectors, a broader more comprehensive regulatory framework should see a greater need for experienced Uniform downward salary reductions were reversed this year in Compliance professionals and Lawyers. On the turn side, with greater certain areas leading to a slight improvement in salary levels. financial pressure on companies and individuals in 2011, the Competition for candidates in niche or busy areas inflated salaries only professional services industry as a whole may see further restructuring by a very small amount. as to how experienced fee earners are remunerated. RECRUITMENT ABOUT ABRIVIA LEGAL & COMPLIANCE From a recruitment point of view, the In-House market produced Abrivia Legal & Compliance is managed by Robert Connolly LLB. Robert the lion’s share of appointments over the year, with Practice catching is well known and highly regarded within the legal market, combining up considerably in mid to late Q3 and Q4. his own background in Law with many years’ experience sourcing and The primary practice disciplines which saw increased levels of recruiting legal and compliance professionals. Our legal team advise recruitment were: Qualified Lawyers up to and including Partner level in addition to • Business Banking providing advice to Firms on Merger and Acquisition options • Corporate Restructuring / Corporate Insurance countrywide. • Investment Funds • Commercial Litigation / Insolvency / Debt Recovery We recruit for the Irish Practice market, in addition to Financial Services entities and commercial organisations and provide assistance, From an industry perspective, companies sought legal & compliance advice and recruitment solutions in a time sensitive and professionals with the following experience and disciplines: comprehensive manner. Practice Dublin Low Dublin High Regional Salary Partner €95,000 165,000 84,000 - 105,000 Senior Associate (5 – 9) €78,000 96,500 60,000 - 80,000 Associate (3 – 6) €62,500 88,000 48,000 - 74,000 PQE 1 – 3 €44,000 67,000 35,000 + NQ Solicitor €34,000 54,000 30,000 + Qual Co-Sec (5+) €45,000 65,000 40,000 + Qual Co-Sec (1-4) €35,000 45,000 30,000 + NQ Co-Sec €27,000 33,000 25,000 + In-House Dublin Low Dublin High Regional Head of Legal €95,000 155,000 80,000 – 110,000 General Counsel €78,000 115,000 65,000 – 94,000 Senior Counsel €60,000 90,000 60,000 – 80,000 Contact us: Company Secretary €70,000 98,000 55,000 + Deputy Co-Sec €50,000 80,000 45,000+ Robert Connolly LLB Compliance & Risk Dublin Low Dublin High Regional Legal & Compliance Head of Compliance €90,000 €125,000 €100,000+ Compliance Manager €65,000 €88,000 €55,000+ Compliance Analyst €45,000 €56,000 €34,000+ 00353 1 477 3156 Chief Risk Officer €88,000 €115,000 €75,000+ Risk Manager €60,000 €85,000 €50,000+ Risk Officer €40,000 €54,000 €33,000+ robert@abrivia.ie Solvency II Consultant €65,000 €88,000 €50,000+ 11
  • 12. 2011 IT Salary Survey Market INTRODUCTION In areas where the supply of candidates available was greater than “The candidate The IT industry appeared to have turned a corner in the second demand, such as in technical support, testing and project management shortage in IT is half of 2009. This turn for the better continued unabated there were some minor increases in salaries, in some cases salaries throughout the whole of 2010. In fact, it accelerated substantially. remained stagnant from 2009. reflected by the With Ireland facing arguably the most challenging economic period increase in salaries in the history of the State, the future for the IT industry is very The IT contract market has experienced an almost Phoenix like robust and should comfortably navigate the choppy waters ahead over the last 12 facing the country. This positive outlook for the industry has been rise from the ashes in 2010 due to the shortage in IT candidates overall. The previous two years had seen many IT professionals months.” reflected in the upward movement of salaries and daily rates for IT who historically contracted obtaining perceived security through professionals. permanent jobs. 2010 saw many of these people come back into the contract market and daily rates climbed steadily upwards as MARKET OVERVIEW the year progressed. Throughout the year there has been a belief amongst some 2011 EXPECTATIONS employers seeking resources, that quality IT staff are available in abundance. This is simply not true. IT professionals like everyone The indications for 2011 on a whole, looks bright for the IT else are nervous and reluctant to leave a secure permanent job industry. On a daily basis, multinationals as well as indigenous and as a result there has been a shortage of people available for firms with strong international client bases are announcing most role types. Added to the significant increase in the volume of significant increases in headcount for IT professionals. The buoyant IT roles open in 2010, this candidate shortage is marked in some IT market will lead to further increases in salaries and daily rates in cases, particularly for software developers. One of the biggest 2011. challenges facing the IT industry is now attracting quality IT professionals. ABOUT ABRIVIA IT AND TELECOMS RECRUITMENT Abrivia IT and Telecoms specialises in the placement of permanent and contract IT and Telecoms professionals across the public and The candidate shortage in IT is reflected by the increase in salaries private sectors with many of Ireland’s leading companies. over the last 12 months. Naturally, the skill-sets where there are fewest candidates available have seen the biggest movement in salaries. Experienced Java and .NET developers who have been on Abrivia IT and Telecoms is managed by Cormac Moore. Cormac, a the job market in 2010 have in many cases received up to 3 to 4 BComm graduate, has over 10 years experience in IT recruitment job offers and were in the fortunate position of negotiating salary with companies such as IBM, Sun Microsystems, Select Australia, IT increases, in some instances improving their salaries by over 20%. Alliance, Eden Recruitment and Verkom Recruitment. Having Business Intelligence/Datawarehousing Specialists could also be worked in internal recruitment roles, IT Management Consulting included in this category. People experienced in web technologies positions as well as with some of Ireland’s leading recruitment such as PHP, Python and Ruby on Rails also saw their salaries agencies, Cormac has a wide breath of experience and success in moving steadily upwards in 2010. Database helping organisations find key IT resources to drive their business Developers/Administrators, ERP/CRM Consultants and forward. Infrastructure Specialists in technologies such as Cisco and VMware also saw a solid increase in remuneration. Senior Appointments - Dublin Low Dublin High Regional Permanent Contact us: CTO €90,000 €140,000 €100,000 Software Development €75,000 €120,000 €90,000 Cormac Moore Manager IT & Telecoms Programme Manager €70,000 €100,000 €80,000 Project Manager €50,000 €85,000 €65,000 00353 1 477 3153 Infrastructure/Support €40,000 €80,000 €60,000 Manager cormac@abrivia.ie Business Analyst €40,000 €70,000 €55,000 Systems Analyst €40,000 €70,000 €55,000 12
  • 13. 2011 IT Salary Survey Market Senior Appointments - Dublin Low Dublin High Regional “Throughout the year Contract CTO €500 €1,000 €800 there has been a belief Software Development €400 €900 €650 amongst some Manager employers seeking Programme Manager €400 €800 €600 resources, that quality IT staff are available in Project Manager €300 €750 €500 Infrastructure/Support €250 €700 €450 abundance. This is Manager simply not true.” Business Analyst €250 €600 €400 Systems Analyst €250 €600 €400 Development and Design Dublin Low Dublin High Regional Roles – Permanent Technical Architect €50,000 €100,000 €70,000 Java/J2EE €30,000 €80,000 €55,000 VB/.NET/C# €30,000 €80,000 €55,000 C/C++ €28,000 €60,000 €50,000 Oracle/SQL €30,000 €70,000 €50,000 Datawarehousing/Business €30,000 €80,000 €60,000 Intelligence Web Development €30,000 €65,000 €50,000 Mainframe €30,000 €60,000 €50,000 Development and Design Dublin Low Dublin High Regional Roles – Contract Technical Architect €400 €700 €500 Java/J2EE €250 €600 €400 VB/.NET/C# €250 €600 €400 C/C++ €250 €550 €400 Oracle/SQL €250 €600 €400 Datawarehousing / €250 €600 €400 Business Intelligence Web Development €200 €450 €300 Mainframe €200 €400 €300 Infrastructure/Support – Dublin Low Dublin High Regional Permanent Helpdesk/Desktop Support €25,000 €45,000 €35,000 Systems Administrator €30,000 €50,000 €40,000 Contact us: UNIX/Linux Administrator €30,000 €60,000 €45,000 Cormac Moore Network Specialist €30,000 €70,000 €55,000 Security Specialist €30,000 €70,000 €50,000 IT & Telecoms Virtualisation Specialist €30,000 €70,000 €50,000 Database Administrator €30,000 €65,000 €50,000 00353 1 477 3153 cormac@abrivia.ie 13
  • 14. 2011 IT Salary Survey Market Infrastructure/Support – Dublin Low Dublin High Regional Contract Helpdesk/Desktop Support €150 €300 €250 “The indications for Systems Administrator €200 €350 €300 2011 on a whole, looks bright for the IT UNIX/Linux Administrator €250 €400 €350 industry. On a daily Network Specialist €250 €450 €350 basis, multinationals Security Specialist €250 €450 €350 Virtualisation Specialist €250 €450 €350 as well as indigenous Database Administrator €250 €450 €250 firms with strong ERP/CRM - Permanent Dublin Low Dublin High Regional international client SAP Functional Consultant €35,000 €70,000 €55,000 bases are announcing SAP ABAP Programmer €35,000 €65,000 €50,000 significant increases in Oracle Financials Business €35,000 €70,000 €55,000 Analyst headcount for IT Oracle Financials Technical €35,000 €65,000 €50,000 professionals” Consultant ERP (Other) Consultant €30,000 €60,000 €50,000 Navision Consultant €35,000 €70,000 €55,000 CRM Consultant €30,000 €65,000 €50,000 ERP/CRM - Contract Dublin Low Dublin High Regional SAP Functional Consultant €300 €600 €450 SAP ABAP Programmer €300 €600 €450 Oracle Financials Business €300 €600 €450 Analyst Oracle Financials Technical €300 €600 €450 Consultant ERP (Other) Consultant €250 €550 €400 Navision Consultant €300 €600 €450 CRM Consultant €300 €550 €400 QA/Testing/Localisation - Dublin Low Dublin High Regional Permanent Test/QA Manager €45,000 €65,000 €50,000 Test/QA Team Leader €200 €400 €350 QA Engineer €150 €350 €250 Localisation Engineer €100 €250 €200 QA/Testing/Localisation Dublin Low Dublin High Regional Contract ntract Test/QA Manager €250 €500 €400 Contact us: Test/QA Team Leader €200 €400 €350 QA Engineer €150 €350 €250 Cormac Moore Localisation Engineer €100 €250 €200 IT & Telecoms 00353 1 477 3153 cormac@abrivia.ie 14
  • 15. 2011 Human Resources Salary Survey Market INTRODUCTION This trend is likely to continue with more organisations set to move 2010 has proven to be another difficult year for HR professionals to a cost focused Shared Services model. although on a positive note the job market saw a marked improvement in Q3 & Q4. The trend for contract and interim roles Another area which has shown improvement towards the latter experienced in 2009 has continued however there was a half of the year is that of strategic HR Consulting. Many of the high noticeable shift in the latter half of 2010 with organisations profile consulting firms are reporting increased workloads in “there was a showing increased confidence by offering permanent several areas such as Organisational Design & Development, noticeable shift in the opportunities. As always, the maternity cover market remains Change Management and Reward. relatively buoyant. latter half of 2010 2011 EXPECTATIONS with organisations MARKET OVERVIEW The overall outlook for 2011, based on the recruitment levels for showing increased The generalist HR market, at all levels, continues to be the most Q3 & Q4 2010, is a positive one with the upward trend of available challenging with candidate competition being high, particularly for roles continuing. However, competition for roles is likely to remain confidence by offering sought after permanent roles. However certain specialist areas of robust. permanent the market have improved significantly. ABOUT ABRIVIA HR opportunities” RECRUITMENT Anne Coleman manages Abrivia’s Specialist HR Recruitment An increased demand for Compensation & Benefits Specialists and division. Anne has 10 years experience in the Recruitment & HR surprisingly Recruitment Specialists was demonstrated towards Industries, has managed the HR team within one of Ireland’s the end of the year, a general positive for the job market. Likewise largest recruitment consultancies and has also recently gained IR Managers continue to be sought after for specialist roles as experience within an HR Consultancy. Since establishing Abrivia’s organisations continue to downsize, restructure or outsource HR division in early 2010, Abrivia has become one of the top leading to union negotiations which require specialist skills. consultancies associated with recruiting for the HR profession in the Irish market. Many will be aware of the move to a HR Shared Services model by several large multinationals, which has created demand for Our HR division recruits for generalist and specialist HR roles, from individuals with expertise in the field and also multilingual HR Administrator to Director level and across the full spectrum of professionals for support roles. industries and sectors. Generalists Roles Dublin Low Dublin High Regional HR Director €80,000 €130,000 €90,000 HR Manager €55,000 €80,000 €65,000 HR Business Partner €50,000 €70,000 €60,000 HR Generalist €40,000 €55,000 €42,000 HR Officer €30,000 €38,000 €33,000 HR Administrator €22,000 €27,000 €25,000 Recruitment Dublin Low Dublin High Regional Manager €50,000 €70,000 €62,000 Specialist €30,000 €50,000 €40,000 Administrator €22, 000 €30, 000 €28, 000 Comps & Bens Dublin Low Dublin High Regional Manager €60,000 €80,000 €65,000 Specialist €40,000 €55,000 €45,000 Contact us: L&D Dublin Low Dublin High Regional Manager €55,000 €75,000 €60,000 Anne Coleman Specialist €35,000 €50,000 €45,000 HR Consulting Dublin Low Dublin High Regional HR Division Manager €55,000 €75,000 €60,000 Senior Consultant €45,000 €55,000 €45,000 00353 1 477 3155 Consultant €33, 000 €42, 000 €38, 000 Specialist Roles Dublin Low Dublin High Regional anne@abrivia.ie Talent Manager €65,000 €80,000 €70,000 IR/ER Manager €70,000 €90,000 €75,000 OD Manager €70,000 €90,000 €75,000 15
  • 16. 2011 Sales & Marketing Salary Survey Market INTRODUCTION SALARY 2010 proved to be a much stronger sales recruitment market than 2009. This owed much to greater confidence across most industry Due to increased competitivness, base salaries for candidates with sectors with the exception of Construction. Employer’s attention proven track records are comparable to 2007 levels, despite difficult was less fixed on words like redeployment and redundancy and trading conditions in 2010. This is reflected within “New products more focussed on adding additional and specific hires that could the IT sector where there was an average 11% pay increase for high performance individuals in order to attract add value to the bottom line. Employees had less issues where job security, stability and permanency were involved. strong candidates into the business. Bonuses continued not to be guaranteed and are MARKET OVERVIEW typically measured on company, team and personal performance. There will continue to be a demand for high profile The strongest sector in terms of demand for Sales professionals sales professionals and new business developers. This trend has continues to be the IT sector. New products in technologies such as increased during 2010 due to the restructure of sales teams and cloud computing, SaaS and infrastructure will lead the increase in need for ‘hunter’ profile personality types. 2010 to continued demand for sales people with a rounded has also seen a higher demand for strong business and corporate knowledge of both new and legacy IT technologies. account managers as companies strive to retain their business in a highly competitive and cost conscious market. The Services, B2B and Pharmaceutical sectors continued to show strong positive growth throughout 2010. While we expect the ABOUT ABRIVIA SALES & MARKETING Services and B2B sectors to continue to show signs of growth in 2011 things are less certain in the Medical/Pharmaceutical sectors. The reduction in expenditure generally by the government may Abrivia Sales & Marketing is managed by John Mansell. John is have a knock on affect for the levels of recruitment in the Medical highly regarded across various industry sectors within the UK & sector specifically. As a by product of this the Pharmaceutical Ireland. John has been recruiting Sales & Marketing professionals sector may also show a gradual slow down. at all levels for almost 10 years. The Financial and Banking sector is still set to be uncertain for The Sales & Marketing team offer bespoke recruitment solutions most of 2011 compared to the Insurance industry where there have been strong signs of positive growth. to a range of indigenous and multinational clients across the whole island of Ireland (Dublin, Cork, Belfast, etc.). We have been retained Due to the further decline within the construction sector during by international clients to work on overseas recruitment 2010, there has been a significant reduction in sales and marketing engagements for the UK, Germany and the US. While we are a positions within this sector. Companies are only hiring if it is local recruitment consultancy we have a global reach. business critical or a replacement hire. IT Sector Dublin Low Dublin High Regional Sales Director €100,000 €160,000 €120,000 Sales Account Director €70,000 €100,000 €85,000 Sales Manager €55,000 €80,000 €60,000 Account Manager €38,000 €60,000 €43,000 Business Development €35,000 €55,000 €45,000 Manager Telesales €25,000 €32,000 €25,000 Marketing Director €75,000 €110,000 €80,000 Marketing Manager €60,000 €80,000 €65,000 Product / Brand Mngr €45,000 €70,000 €50,000 Marketing Executive €28,000 €50,000 €38,000 Services / B2B Sector Dublin Low Dublin High Regional Sales Director €100,000 €160,000 €130,000 Contact us: National Sales Manager €75,000 €95,000 €80,000 Regional Sales Manager €55,000 €80,000 €64,000 John Mansell Key Account Manager €45,000 €60,000 €48,000 Business Development €38,000 €50,000 €45,000 Sales & Marketing Manager Telesales €25,000 €33,000 €26,000 00353 1 477 3153 Marketing Director €75,000 €100,000 €80,000 Marketing Manager €55,000 €80,000 €55,000 john@abrivia.ie Product / Brand Mngr €44,000 €65,000 €52,000 Marketing Executive €25,000 €50,000 €35,000 16
  • 17. 2011 Sales & Marketing Salary Survey Market FMCG Sector Dublin Low Dublin High Regional Sales Director €60,000 €80,000 €65,000 National Sales Manager €50,000 €70,000 €65,000 “pay rises have been Regional Sales Manager €50,000 €60,000 €58,000 Key Account Manager €45,000 €55,000 €50,000 offered to keep high Territory Manager €30,000 €45,000 €38,000 performance Sales Representative €28,000 €37,000 €34,000 individuals” Merchandiser €20,000 €27,000 €25,000 Van Sales €25,000 €35,000 €32,000 Marketing Manager €50,000 €70,000 €55,000 Brand Manager €45,000 €60,000 €50,000 Assistant Brand Mngr €35,000 €60,000 €45,000 Category Manager €45,000 €70,000 €55,000 Category Analyst €30,000 €50,000 €40,000 Medical / Pharma Dublin Low Dublin High Regional Sales Director €60,000 €90,000 €70,000 National Sales Manager €45,000 €70,000 €55,000 Account Manager €45,000 €55,000 €50,000 Business Development €37,000 €50,000 €40,000 Manager Sales Representative €28,000 €45,0 0 €37,000 Tele sales/marketing €25,000 €32,000 €25,000 Marketing Manager €54,000 €70,000 €60,000 Brand Manager €45,000 €65,000 €50,000 Product Manager €45,000 €75,000 €60,000 FS/ Insurance Dublin Low Dublin High Regional Account Manager €100,00 €110,000 €100,000 Area Sales Manager €60,000 €85,000 €80,000 Sales Manager €55,000 €80,000 €65,000 Business Development €50,000 €80,000 €60,000 Manager Sales Representative €42,000 €55,000 €47,000 Tele sales/marketing €25,000 €30,000 €25,000 Marketing Manager €50,000 €70,000 €65,000 Brand Manager €40,000 €65,000 €50,000 Product Manager €40,000 €80,000 €60,000 Construction & Dublin Low Dublin High Regional Engineering Sales Manager €40,000 €70,000 €35,000 Contact us: Area Sales Manager €35,000 €50,000 €40,000 Business Development €32,000 €45,000 €40,000 John Mansell Manager Sales & Marketing Sales Representative €32,000 €45,000 €40,000 Tele sales/marketing €22,000 €30,000 €23,000 00353 1 477 3153 Marketing Manager €55,000 €70,000 €60,000 Marketing Executive €30,000 €50,000 €42,000 john@abrivia.ie 17
  • 18. 2011 Office Support Salary Survey Market OFFICE & SUPPORT The outlook for 2011 is very positive. Obviously with very small “Another positive As a sector with one of the highest levels of turnover during the growth in the economy last year there were a significantly higher boom years of the “Celtic Tiger” and having enjoyed a steady trend in the support increase in average salary levels, office support has also been one number of roles available to candidates. We expect the office support market in 2011 to remain strong offering good quality sector is that a lot of the hardest hit sectors during 2009 and 2010. candidates opportunities for advancement in growing sectors. more clients in 2010 2010 has again been a difficult year for people working in had the confidence to traditional office support positions. In certain sectors companies OFFICE SUPPORT TEAM are still rationalising. This has meant a focus on reducing costs in hire full time areas that are termed ‘support’. That said ‘every cloud has a silver Abrivia’s Office Support Selection Team have been providing permanent lining”. With a small improvement in the economy the support recruitment solutions to multinationals, plc’s and Irish indigenous employees” sector showed particularly during the second half of 2010 showed companies successfully for the last 6 years. Our team provide a a mark improvement. The number of new positions being placed range of innovative services including temporary, contract and with Abrivia was up 27% on 2009. Salaries also stabilised in 2010. permanent hires. Another positive trend in the support sector is that a lot more clients in 2010 had the confidence to hire full time permanent employees. Obviously this was a departure from the trend in 2009 which was to hire contract or temporary employees. Dublin Dublin Low Dublin High Regional Personal Assistants €30,000 €48,000 €35,000 Receptionist €20,000 €28,000 €23,000 Office / Admin Manager €30,000 €45,000 €30,000 Secretaries €20,000 €40,000 €26,000 Data Entry Clerks €20,000 €27,000 €22,000 Administrators €21,000 €33,000 €25,000 Office Clerk €20,000 €28,000 €22,000 Customer Services €20,000 €28,000 €24,000 Representatives Legal Secretaries €22,000 €34,000 €24,000 Contact us: John Mansell Office Support 00353 1 477 3159 john@abrivia.ie 18