Ross Simons - Final Presentation Anheuser Busch

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  • Source: Forrester, assuming 5000 employees
  • Ross Simons - Final Presentation Anheuser Busch

    1. 1. Joanne Louis Nathania <br />Aaron Naisbitt Ouwen Gu<br />Ross Simons Matt Marrazzo<br />
    2. 2. PresentationOutline<br />
    3. 3. What is ABI?<br />Mission:<br />“ To Be the Best Beer Company In a Better World””” <br />Anheuser-Busch InBev<br />
    4. 4. “The best beer company…”<br />114,000 employees<br />23 countries around the world<br />Top 2 market position in 19 countries<br />
    5. 5. “…in a better world”<br />Responsible Drinking <br />Environment<br />Community<br />Our people<br />
    6. 6. Inventory is evil!<br />Company<br />Tour<br />
    7. 7. Budweiser Brewing Process<br />
    8. 8. InBev Acquisition of 2008 <br />InBev<br />AB<br />
    9. 9.
    10. 10. Problems<br />- Merger Conflicts<br />- Communication<br /><ul><li> Informal Relationships
    11. 11. Employee Satisfaction
    12. 12. Lack of Mentorship</li></li></ul><li>Management Conflict<br />InBev<br />Anheuser Busch<br />InBev Values:<br /><ul><li> Increasing Profits
    13. 13. Global Leader
    14. 14. Cost Cutting
    15. 15. Production Efficiency </li></ul>Anheuser Busch Values:<br /><ul><li>Brand
    16. 16. All American Company
    17. 17. Long Term Image
    18. 18. Tradition </li></li></ul><li>Transparency<br />Jackie Hamel <br />“…they are trying to be more transparent. Not easy with 120,000 employees.” <br />Jackie Hamel<br />“InBev sets targets which are out of reach and asks you to make them. We perpetually have gaps we can hit…”<br />
    19. 19. Jeffrey Sonnenfeld<br />“Companies must take at least as much time as they spend with financial analysts and spend it with their employees. People care about where they work. " <br />Anheuser-Busch Employee <br />“If you are young and have some sort of degree, you will like the campus like office with no professors to teach and guide you.”<br />
    20. 20. GeertHofstede Cultural Dimensions<br />United States vs. Belgium/Brazil<br />
    21. 21. Current Communication System<br />
    22. 22. Problem: Communication<br />-Rigid Structure<br />-Multiple Platforms<br />-Loss of informal relationships<br />
    23. 23. Solution: Enterprise 2.0<br />
    24. 24.
    25. 25. The evolution<br />of business<br />
    26. 26. In Numbers<br />
    27. 27. A culture, united<br />
    28. 28. Not Management,separated<br />
    29. 29. not heirarchy<br />
    30. 30. Collaboration<br />
    31. 31. Case Study: Cisco<br />Source: Mckinsey/Cisco<br />
    32. 32.
    33. 33.
    34. 34. Social Network Analysis<br />
    35. 35.
    36. 36. Formal vs. Informal Networks<br />
    37. 37. Business Development<br />R&D<br />International Business<br />Strategic Business Unit<br />Other<br />
    38. 38. Terrible communication<br />
    39. 39. bottlenecks<br />Disintegration<br />
    40. 40. Case Study: ABI<br />
    41. 41.
    42. 42. Microsoft Lync<br />http://tinyurl.com/MSFT-LYNC<br />
    43. 43. “<br />Lync is changing the way we communicate today, but it will change the way our business tools work in the future.<br />”<br />
    44. 44. “<br />The Skill Search feature in Lync and SharePoint will be easy to use. Employees can view presence information and immediately <br />contact the person they are searching for with one click<br />”<br />
    45. 45. “<br />Problem resolution through IM 70% of time<br />Help desk call times down from 5 calls per issue to .3 calls<br />Lowered labor costs and showed an 80% improvement in customer response times<br />”<br />
    46. 46.
    47. 47.
    48. 48. Secondary Benefits/solutions<br />Rapid Onboarding<br />Decreased cycle times for information-reliant processes<br />Innovation<br />Lower costs of multiple degrees of separation<br />
    49. 49. Add/Drop Analysis<br />
    50. 50. Balanced Scorecard<br />
    51. 51. Presentation Summary<br />
    52. 52. Thank You!!!<br />
    53. 53.
    54. 54.
    55. 55. Testimonials:<br /><ul><li>Nikon Corp.
    56. 56. “With Lync, communication is much more efficient because people do not have to switch programs to make a call or join a meeting.”
    57. 57. - Michiko NoborisakaGeneral Manager of Information System Planning Department, Nikon Corporation
    58. 58. ATKearney
    59. 59. “The Skill Search feature in Lync and SharePoint will be easy to use. Employees can view presence information and immediately
    60. 60. contact the person they are searching for with one click.” - Kevin Rice Global Network Architect, A.T. Kearney
    61. 61. Global Crossing
    62. 62. Problem resolution through IM 70% of time
    63. 63. Help desk call times down from 5 calls per issue to .3 calls
    64. 64. Lowered labor costs and showed an 80% improvement in customer response times
    65. 65. Fortek
    66. 66. Developed emergency response system
    67. 67. Average response times down from 7 mins to < 2 mins</li></li></ul><li>

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