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Rory Murray Career Summary
Rory Murray Career Summary
Rory Murray Career Summary
Rory Murray Career Summary
Rory Murray Career Summary
Rory Murray Career Summary
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Rory Murray Career Summary

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  • 1. RORY MURRAY MIET, MBCS, FRSA, MIoEE +44 (0)7813 939916 rory@atholl.net Personal Summary Knowledge & Skills Summary Deep cultural appreciation Trusted CxO / Board-level strategy advisor Excellent relationship management at all levels Able to simplify and communicate complex/technical concepts Strong negotiator, able to create win-win and close large deals Motivational lead-by-example style, able to galvanise a team into action Strong written and verbal communication skills – any concept to any audience Experienced in on-shore/off-shore, outsourced, matrixed and direct leadership Network Operations M2M / Smart Metering Support & Maintenance Performance Management Financial, ERP, CRM Systems Security and High-availability Utilities – SCADA and Telecoms LAN/WAN & Datacentre Solutions BSS - Business Support Systems Telecoms Networks – Fixed/Mobile Systems architecture and Migration Telecoms Networks - Core & Access OSS - Operational Support Systems Internet and Social Media Platforms Design ETOM & ITIL Enhancement Documentation Re-engineering Business Analysis Customer Journey Cultural Alignment Change Management Security Best Practices Target Operating Model Warehouse & Stock Management Project / Programme Management Logistics / Field-force Management 25+ years of experience creating and delivering high value, strategic technology solutions across Europe, Middle East, Africa, India & North America. Expertise covering Sales and Marketing, Pre-sales and Technical Design, Operational and Management, Project/Programme Management and Delivery. Logical and lateral thinker, with a proven ability to create achievable strategic solutions where people, processes & technology are aligned, ensuring high return on investment and sustainability based on deep trusted relationships and understanding. Able to operate Helicopter view to deep dive and unphased by ambiguity/uncertainty.
  • 2. Atholl Consulting – Managing Consultant 2002 - Present Interim projects delivered on behalf of Atholl Consulting (www.atholl.net) include: National Grid, UK Aug 2012 – Feb 2013 Lead Solutions Architect Leading a team of Solution Architects and Analysts on a diverse range of projects worth >£20m to design new systems and technologies to manage the UK‟s electricity grid, accountable for hardware, software, infrastructure and services. Overall accountability / responsibility for the integrity of complex solutions that support a “CNI” organisation, operating 24/7/365, with 100% availability. Adam Smith International, Nigeria July 2011 – Aug 2012 Interim Transformation Consultant Nigeria‟s power sector has significant issues with the management of their power grid leading to major issues whilst also in the process of partial privatisation. Focus on building strong client relationships and trust and help construct strategic plans to address technology, process and operational/organisational improvements. Google Jan 2011 – June 2011 Decommissioning Program Manager EMEA Created and delivered a new $250m program to remove obsolete hardware from high-security datacentres across Europe, Middle East and Africa. Designed the processes, negotiated logistics and warehousing contracts, recruited, trained and managed all team members and managed stringent security, quality and handling criteria for over $5million per week of equipment. Aug 2010 – Dec 2010 Content Cacheing Program Manager HQ-USA Designed and delivered the Americas and Pacific side of a global technology roll-out program installing datacentre solutions for Telecoms & Internet Service Providers. Piloting and documenting a new operational model and developing the CRM solution to manage the shipping of very large amounts of hardware across half the globe. Initially working with a researcher in the discovery phase, but ultimately recruited and trained a team to take over the project, releasing me for the EMEA role. Zain, Nigeria June 2010 Interim Transformation Consultant A Service and Process Improvement Programme to reduce costs and increase efficiency in a national mobile operator as part of a $9.1Bn Group sale to Bharti. Identified ways to improve stock management, shipping and repair processes that saved Zain $10m immediately and a projected further saving of $40m long-term. White-Label.biz/IO1, UK June 2009 – June 2010 Interim Managing Director Leading a cultural change programme for a successful web development company. They already had many Blue-Chip public and private sector clients and had identified that they did not work well with non-technical clients. Hired new staff, created new processes and implemented new tools to enable a more “customer-friendly” approach to handling a diverse range of client profiles. Ericsson, UK Aug 2008 – June 2009 Interim Director of Multimedia and Systems Integration Hired to create a new Business Relationship Management model into T-Mobile working with a broad cross-section of both technical and commercial teams and senior managers to gain traction for new strategic engagements. Worked with a range of audiences to uncover operational and technical challenges and create consultancy and systems-based solutions to resolve them. Closed >£2m of new business in first 3 months.
  • 3. BSkyB, UK Mar 2008 – Aug 2008 Interim Senior Business Strategist Working on a range of strategic projects for new or enhanced voice and broadband products with particular focus on customer journey, satisfaction, retention & upsell. Using a deep understanding of BT‟s Wholesale products, services and processes to informally mentor less experienced team members, including reviewing and discussing their work to assist in skill development, accuracy and completeness. Working across the business with Legal, Technical, Marketing and Senior Management to provide continuous innovation and process/product improvement. Wipro, EMEA Aug 2007 – Feb 2008 Technology Engagement Lead Working on a number of client projects to improve quality, security and processes within critical, strategic projects for clients like C&W and Portugal Telecoms. Projects included Relationship Manager for an Order Management System delivery for their new converged infrastructure and product portfolios and various security upgrades to critical systems and processes within a group-wide technology refresh. BT, UK Feb 2005 – May 2007 Strategic Projects Consultant Working across the entire organisation on a diverse range of design and feasibility projects covering products and services and strategic initiatives from the Board. Generally providing a rapid assessment of whether an idea or problem could be addressed, how to go about it and whether it was worth doing. This covered commercial, technical, legal/regulatory and operational considerations, with recommendations to the relevant Management on next steps. Batelco, Bahrain Nov 2005 – Nov 2006 Interim Transformation Program Manager Reporting to the CFO and managing a team of Indian subject matter experts in a deep engagement to analyse the entire operational IT systems capability of Batelco and recommend a strategic roadmap for transformation of systems and processes. The ultimate objective being to harmonise the OSS/BSS stacks across a fragmented and stove-piped organisation, enabling alignment and efficiency savings as well as easy integration of various new or acquired businesses across the region. Tech-Mahindra, UK and India May 2004 – Jan 2005 Interim Senior Solution Consultant Brought in to create greater alignment between large ongoing programmes with BT for the development and integration of critical business applications – CRM, ERP, etc. Working as the senior relationship manager to prioritise and align projects. Created a PMO approach to a portfolio of key programmes through which significant time and cost savings were made, with improved client satisfaction. BT Exact, UK Jan 2004 – Apr 2004 Interim Feasibility Consultant As per BT One IT (above) with a focus on BT Retail. DEFRA, UK Aug 2003 – Dec 2003 Interim Project Manager Recovering a stalled Oracle 11i Financial System project and returning it to steady state for handover to an internal project manager. World Bank / Malawi Government Aug 2002 – Jul 2003 IFMIS Programme Manager Delivering a new financial system to “create transparency and accountability” into the finances of one of the poorest and most corrupt governments in the world.
  • 4. Other Projects and Key Achievements: Africa Matters Ltd – 2009 – Present Migrated the company from MS Exchange to Google Apps to provide resilient, secure, Cloud-based access to key documents and email from anywhere. Advisor on technical engagements for European/American companies examining opportunities in sub-Saharan Africa markets. Omneta – 2005/6 Appointed as CTO/COO of a supercomputer start-up with responsibility for defining technical and operational strategies in the distributed high-performance computing environment, offering secure processing to government, commerce and academia. CGD Society (http://www.cgdsociety.org/) 2004 – 2008 Main board trustee (pro bono) responsible for strategy and fundraising. Launched Jeans for Genes in the USA in 3 months. Nortel Networks 2000-2002 Created the template for Nortel‟s complete OSS/BSS stack and closed a $32m deal with Sunrise CH (included Clarify and Metasolv products). Promoted to Director of Markets for Southern Europe and posted to Paris. Planet Computers 1995 – 1998 Built the company from an in-house IT Department to a value of £15m in 3yrs Designed and installed a solution used by UK MoD (CBDE) to analyse samples from Halabja that proved the Iraqis had used chemical weapons. Adventure Dolphin Ice Cap „84 Team leader for the Ice Cap ascent, as part of a 3 month canoeing and climbing expedition to Jostedalsbreen, (http://en.wikipedia.org/wiki/Jostedalsbreen), which started and ended in Bergen. Memberships, Certifications, etc.: Prince 2 Practitioner ITILv3 Foundation Novell Certified Network Administrator “CNA” Member of the Institution of Engineering and Technology (MIET) Member of the British Computer Society (MBCS) Fellow of the Royal Society of Arts, Manufactures & Commerce (FRSA) Member of the Institute of Enterprise and Entrepreneurs (MIoEE) Member of the Institute of Electrical and Electronic Engineers (MIEEE) (Lapsed) Member of the Project Management Institute (MPMI) (Lapsed) Member of the Institute of Directors (Lapsed) Personal Information: UK based but willing to travel globally with extensive experience of doing so British citizen and passport holder Full clean driving license Interests (in no particular order): wine, food, rugby (coaching & watching), travel, fixing stuff, laughing, business mentoring
  • 5. RORY MURRAY MIET, MBCS, FRSA, MIoEE +44 (0)7813 939916 rory@atholl.net Skill Role Project Management Programme Management Solution Design Systems Integration Process Re- engineering Change Management Business Analysis Risk Management People Management 3rd Party Management National Grid           Adam Smith         Google EMEA         Google USA        Zain Nigeria       White Label          Ericsson      BSkyB     Wipro          Openreach       Batelco          TechMahindra           BT       DEFRA       World Bank          Nortel        Planet Computers       
  • 6. RORY MURRAY MIET, MBCS, FRSA, MIoEE +44 (0)7813 939916 rory@atholl.net

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