Strategic Planning for … Information Systems in South Eastman Health/Santé Sud-Est Inc.

Why plan for Information Systems? Reasons Not To: We have so little $ there’s no point. We don’t know anything about IS. The vendor will do the planning. Don’t have the staff or the time. We can just copy others. MB Health & Province can lead.

Reasons Not To:

We have so little $ there’s no point.

We don’t know anything about IS.

The vendor will do the planning.

Don’t have the staff or the time.

We can just copy others.

MB Health & Province can lead.

We don’t have enough $. No one does If it forces you to plan – lack of $ could be a benefit Governments want plans May as well burn what little you have if you’re not going to plan

No one does

If it forces you to plan – lack of $ could be a benefit

Governments want plans

May as well burn what little you have if you’re not going to plan

We don’t know anything. Focus on what you know – stick to your knitting It’s not about technology – it’s about process Focus on the use of info to add value and avoid being distracted by the technology

Focus on what you know – stick to your knitting

It’s not about technology – it’s about process

Focus on the use of info to add value and avoid being distracted by the technology

The vendor will do the planning. Vendors know their business – not yours. They are not strategic planners. If you don’t know what you want, you’re bound to be unhappy with the result.

Don’t have the staff or the time. It’s not one-size-fits-all, adjust to nature of organization SE Health is large and complex Needs to be a priority ( I was up till 5 am …) Do not have the luxury of doing it “not well”

It’s not one-size-fits-all, adjust to nature of organization

SE Health is large and complex

Needs to be a priority ( I was up till 5 am …)

Do not have the luxury of doing it “not well”

We can just copy others. Each facility/program/RHA has a different mix of clients, staff, processes, technologies, etc. We can learn from others but must pay attention to the differences At a minimum details of implementation will differ so you must do your own planning

Each facility/program/RHA has a different mix of clients, staff, processes, technologies, etc.

We can learn from others but must pay attention to the differences

At a minimum details of implementation will differ so you must do your own planning

MB Health & Province can lead Politicized and unreliable process Urban focused Driven by the Feds Multiple partners complicates the process

Politicized and unreliable process

Urban focused

Driven by the Feds

Multiple partners complicates the process

Guidelines for IS Investments The Squandered Computer , Paul Strassman Results from years of studying IT use in hundreds of organizations showed no relationship between % of budget spent on IT and profits or production. He concludes that those organizations that get the best return are those that: Automate administrative operations to reduce overhead. Concentrate IT investments where they ADD VALUE.

The Squandered Computer , Paul Strassman

Results from years of studying IT use in hundreds of organizations showed no relationship between % of budget spent on IT and profits or production. He concludes that those organizations that get the best return are those that:

Automate administrative operations to reduce overhead.

Concentrate IT investments where they ADD VALUE.

Plans are useless but planning is essential…