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PLANNING & IMPLEMENTINGPLANNING & IMPLEMENTING
STRATEGIC SYSTEMSSTRATEGIC SYSTEMS
Presented at...Presented at...
Metro Con...
2
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
Ron EllisRon Ellis
 MIS Director for Arc...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
INLAND BUSINESS SYSTEMSINLAND BUSINESS SY...
4
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
This Presentation Focuses on:This Present...
5
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
Why Plan?Why Plan? Competitive AdvantageC...
6
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
Strategic SystemsStrategic Systems
Coming...
7
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
http://www.att.com/aspg/http://www.att.co...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
Critical Strategic Systems PlanningCritic...
9
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
METHODOLOGYMETHODOLOGY
 Interviews & Mee...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
EXPECTED RESULTSEXPECTED RESULTS
 A Con...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
PROJECTSPROJECTS
 Current Systems & Cap...
12
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
““You can have it good or fastYou can ha...
13
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#1#1 GET THE SYSTEM ON PAPERGET THE SYST...
14
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#2#2 DON’T ASSUME THERE ISN’T ADON’T ASS...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#3#3 ALWAYS CONDUCT A ‘ALWAYS CONDUCT A ...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
START WITH SEVERAL THENSTART WITH SEVERA...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#4#4 MAKE SURE YOU HAVE A PROCESSMAKE SU...
18
PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#4#4 MAKE SURE YOU HAVE A PROCESSMAKE SU...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#4#4 MAKE SURE YOU HAVE A PROCESSMAKE SU...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
MANAGING PROJECTSMANAGING PROJECTS
 Def...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#5#5 ELEMENTS OF A PROJECT PLANELEMENTS ...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#6#6 REASONS FOR HAVING AREASONS FOR HAV...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#7#7 DON’T FAIL TO EVALUATEDON’T FAIL TO...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#8#8 CONSIDER RISKCONSIDER RISK
High Str...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#9#9 PLAN TO PROTOTYPEPLAN TO PROTOTYPE
...
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PreparedPrepared
by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS
07/14/13
#10#10 EVALUATE YOUREVALUATE YOUR INVEST...
THANK YOU INTERACT 97THANK YOU INTERACT 97
PARTICIPANTS!PARTICIPANTS!
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Strategic Systems

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A very short primer on how to think strategically about the systems in your business...

Published in: Business, Technology
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Transcript of "Strategic Systems"

  1. 1. PLANNING & IMPLEMENTINGPLANNING & IMPLEMENTING STRATEGIC SYSTEMSSTRATEGIC SYSTEMS Presented at...Presented at... Metro Connect 97Metro Connect 97
  2. 2. 2 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 Ron EllisRon Ellis  MIS Director for Arco Int’l & SyncorMIS Director for Arco Int’l & Syncor  Founded The MIS Department in 1990Founded The MIS Department in 1990  Majority Interest acquired by InlandMajority Interest acquired by Inland Business Systems in 1997Business Systems in 1997  BA Cal State Fullerton - MBA USCBA Cal State Fullerton - MBA USC  Active in a variety of prof. &Active in a variety of prof. & community-oriented orgs.community-oriented orgs.
  3. 3. 3 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 INLAND BUSINESS SYSTEMSINLAND BUSINESS SYSTEMS  Minolta & Savin Copiers & Fax machinesMinolta & Savin Copiers & Fax machines  Comprehensive Computer SupportComprehensive Computer Support ServicesServices Technology services with staff & closelyTechnology services with staff & closely affiliated ‘affiliated ‘partner firms’partner firms’ Focus on Assoc. & Nonprofits, Prof.Focus on Assoc. & Nonprofits, Prof. Service & FranchisorsService & Franchisors
  4. 4. 4 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 This Presentation Focuses on:This Presentation Focuses on:  Why PlanWhy Plan  44 Strategic Systems Coming FastStrategic Systems Coming Fast  33 Critical strategic Systems PlanningCritical strategic Systems Planning ComponentsComponents  1010 Considerations for Effective ProjectConsiderations for Effective Project ManagementManagement
  5. 5. 5 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 Why Plan?Why Plan? Competitive AdvantageCompetitive Advantage Guru,Guru, Michael PorterMichael Porter Build barriers to Entry (Build barriers to Entry (MicrosoftMicrosoft)) Enhance loyalty (Enhance loyalty (American Hospital SupplyAmerican Hospital Supply)) Favorably alter the balance of power withFavorably alter the balance of power with suppliers (suppliers (American AirlinesAmerican Airlines)) Change the basis of competition within anChange the basis of competition within an industry (industry (Federal ExpressFederal Express)) Develop entirely new products (Develop entirely new products (Finance &Finance & InsuranceInsurance))
  6. 6. 6 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 Strategic SystemsStrategic Systems Coming Our Way Fast!Coming Our Way Fast!  Some key (Some key (simple-ideasimple-idea) technologies to) technologies to watch & considerwatch & consider Unified MessagingUnified Messaging Voice RecognitionVoice Recognition Intranet / ExtraNetIntranet / ExtraNet Customer ManagementCustomer Management
  7. 7. 7 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 http://www.att.com/aspg/http://www.att.com/aspg/ odemo.htmlodemo.html  Hello this is Ron Ellis presenting toHello this is Ron Ellis presenting to Metro Connect 97.Metro Connect 97.  I'm using Voices, a World-Wide-I'm using Voices, a World-Wide- Web interface to AT&T's WatsonWeb interface to AT&T's Watson text to speech synthesizer, atext to speech synthesizer, a system for translating anysystem for translating any machine-readable text into speech.machine-readable text into speech.
  8. 8. 8 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 Critical Strategic Systems PlanningCritical Strategic Systems Planning ComponentsComponents  MethodologyMethodology  Expected ResultsExpected Results  Projects (Projects (Company, Dept., Group,Company, Dept., Group, PersonalPersonal))
  9. 9. 9 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 METHODOLOGYMETHODOLOGY  Interviews & MeetingsInterviews & Meetings  QualificationsQualifications
  10. 10. 10 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 EXPECTED RESULTSEXPECTED RESULTS  A Consensus PlanA Consensus Plan  Comprehensive Plan DocumentComprehensive Plan Document  A PresentationA Presentation
  11. 11. 11 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 PROJECTSPROJECTS  Current Systems & CapabilitiesCurrent Systems & Capabilities  Prospective ProjectsProspective Projects The Whole ‘The Whole ‘Wish ListWish List’’  High Priority ProjectsHigh Priority Projects Economic PayoffEconomic Payoff Strategic RequirementStrategic Requirement
  12. 12. 12 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 ““You can have it good or fastYou can have it good or fast or cheap. Pick any two.”or cheap. Pick any two.” ... Harry S. Truman... Harry S. Truman
  13. 13. 13 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #1#1 GET THE SYSTEM ON PAPERGET THE SYSTEM ON PAPER BEFORE GOING TO WORKBEFORE GOING TO WORK  The cheapest Way to Visualize AlternativesThe cheapest Way to Visualize Alternatives & Make Estimates.& Make Estimates.  The Design You NeedThe Design You Need  System ImplementationSystem Implementation  Project ManagementProject Management
  14. 14. 14 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #2#2 DON’T ASSUME THERE ISN’T ADON’T ASSUME THERE ISN’T A ““CANNED SOFTWARE SOLUTIONCANNED SOFTWARE SOLUTION””  Industry Specific SoftwareIndustry Specific Software  Generic ‘Integrated’ SoftwareGeneric ‘Integrated’ Software  Specialty SoftwareSpecialty Software  Home GrownHome Grown
  15. 15. 15 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #3#3 ALWAYS CONDUCT A ‘ALWAYS CONDUCT A ‘Right-Sized’Right-Sized’ RFP PROCESSRFP PROCESS  Selecting From One or Two VendorsSelecting From One or Two Vendors  Ask Vendors to Present their Products in aAsk Vendors to Present their Products in a Right-Sized FormatRight-Sized Format  Prepare a Standard Response FormPrepare a Standard Response Form  Selecting Software that WorksSelecting Software that Works
  16. 16. 16 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 START WITH SEVERAL THENSTART WITH SEVERAL THEN SELECT FROM 2 OR 3 VENDORSSELECT FROM 2 OR 3 VENDORS  Get the Contract You DeserveGet the Contract You Deserve  Consultant vs. Integrator vs. ValueConsultant vs. Integrator vs. Value Added ResellerAdded Reseller
  17. 17. 17 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #4#4 MAKE SURE YOU HAVE A PROCESSMAKE SURE YOU HAVE A PROCESS & PLAN TO FOLLOW (1 of 3)& PLAN TO FOLLOW (1 of 3) The Systems Development Life CycleThe Systems Development Life Cycle  Investigation PhaseInvestigation Phase • Initial InvestigationInitial Investigation • Feasibility StudyFeasibility Study  Analysis & General Design PhaseAnalysis & General Design Phase • Existing Systems ReviewExisting Systems Review • New Systems Req’sNew Systems Req’s • New System DesignNew System Design • Implementation & Installation PlanningImplementation & Installation Planning
  18. 18. 18 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #4#4 MAKE SURE YOU HAVE A PROCESSMAKE SURE YOU HAVE A PROCESS & PLAN TO FOLLOW (2 of 3)& PLAN TO FOLLOW (2 of 3)  Detailed Design & Implementation PhaseDetailed Design & Implementation Phase • Technical DesignTechnical Design • Test Specifications & PlanningTest Specifications & Planning • Programming & Testing (Programming & Testing (Acquisition &Acquisition & TestingTesting)) • User TrainingUser Training • Acceptance TestingAcceptance Testing
  19. 19. 19 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #4#4 MAKE SURE YOU HAVE A PROCESSMAKE SURE YOU HAVE A PROCESS & PLAN TO FOLLOW (3 of 3)& PLAN TO FOLLOW (3 of 3)  Installation PhaseInstallation Phase • File ConversionFile Conversion • System InstallationSystem Installation  Review PhaseReview Phase • Development RecapDevelopment Recap • Post-Implementation ReviewPost-Implementation Review
  20. 20. 20 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 MANAGING PROJECTSMANAGING PROJECTS  Define the project purposeDefine the project purpose  Develop a project planDevelop a project plan  Track progressTrack progress  Provide statusProvide status  Close & evaluate the projectClose & evaluate the project
  21. 21. 21 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #5#5 ELEMENTS OF A PROJECT PLANELEMENTS OF A PROJECT PLAN  Project purposeProject purpose  Description of activities & tasksDescription of activities & tasks  Constraints & dependenciesConstraints & dependencies  Schedules & milestonesSchedules & milestones  ResponsibilitiesResponsibilities  Resource requirementsResource requirements
  22. 22. 22 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #6#6 REASONS FOR HAVING AREASONS FOR HAVING A PROJECT PLANPROJECT PLAN  CommunicationCommunication  Delegation of activitiesDelegation of activities  Quality assuranceQuality assurance  Staying on track & in controlStaying on track & in control  Managing changeManaging change uPLAN
  23. 23. 23 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #7#7 DON’T FAIL TO EVALUATEDON’T FAIL TO EVALUATE FEASIBILITYFEASIBILITY  FinancialFinancial  Operational (Operational (People ProcessingPeople Processing))  TechnicalTechnical  Schedule (Schedule (The DeadlineThe Deadline))  Human Factors (Human Factors (Readiness for ChangeReadiness for Change))
  24. 24. 24 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #8#8 CONSIDER RISKCONSIDER RISK High Structure Low Structure Low Company Familiarity with the involved Technology Large Size- LOW RISK Large Size- LOW RISK (Very Susceptible to mismanagement) Small Size- VERY LOW RISK Small Size- VERY LOW RISK (Very Susceptible to mismanagement) High Company Familiarity with the involved Technology Large Size- MEDIUM RISK Large Size- VERY HIGH RISK Small Size- MEDIUM-LOW RISK Small Size- HIGH RISK
  25. 25. 25 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #9#9 PLAN TO PROTOTYPEPLAN TO PROTOTYPE  NOT Planning to Prototype may beNOT Planning to Prototype may be Planning to Prototype Live!Planning to Prototype Live!  Tools for PrototypingTools for Prototyping Database Languages (dBase, Access,Database Languages (dBase, Access, etc)etc)  Informal PrototypingInformal Prototyping
  26. 26. 26 PreparedPrepared by INLAND BUSINESS SYSTEMSby INLAND BUSINESS SYSTEMS 07/14/13 #10#10 EVALUATE YOUREVALUATE YOUR INVESTMENTINVESTMENT  Determine if Your Getting What you Bought:Determine if Your Getting What you Bought:  Post Capital AuditPost Capital Audit  Post System Implementation ReviewPost System Implementation Review of Features & Benefitsof Features & Benefits  Useful LifeUseful Life
  27. 27. THANK YOU INTERACT 97THANK YOU INTERACT 97 PARTICIPANTS!PARTICIPANTS!
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