Technology Scouting

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Technology Scouting

  1. 1. Technology Scouting. A case study on the Deutsche Telekom Laboratories. René Rohrbeck Deutsche Telekom Laboratories ISPIM-Asia Conference 9th – 12th January 2007
  2. 2. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 1 Agenda.  Introduction  Definition and elements of Technology Scouting  Technology Scouting at Deutsche Telekom Laboratories  Conclusion
  3. 3. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 2 Research gap Motivation  No sufficient research on…  …success factors and  …organization of technology scouting and  …interaction with other function of the organization Introduction. Motivation and research question. Research Questions  Increased competition  Increased technological complexity  Shorter innovation cycles  Fast changing customer needs Management needs to makedecisions fast in order to stayahead of competitors  What are the aims of Technology Scouting?  What are important success factors of Technology Scouting?  How should Technology Scouting be interweaved within the company?  What organizational forms have proven to be effective?
  4. 4. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 3 Definition and elements of Technology Scouting. Scientific classification of technology intelligence aspect. Company level Regional/national andsupranational level Usingdatafromthe pasttoanticipate the future Usinggathered informationfor decisionmaking Processand actors Organization Future Analysis TechnologyIntelligence Foresight Forecasting Source: Own figure
  5. 5. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 4 Definition and elements of Technology Scouting. Scientific classification of technology sourcing aspect. Source: Own figure Technology Management InnovationManagement Product specificationand development Prototype validationandtesting Marketlaunch External Technology Sourcing Storage,internal generationand usageof technological knowledge Technologyselling or licensing Fuzzy-front-end ofinnovation
  6. 6. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 5 Technology Management Definition and elements of Technology Scouting. Combination of the two aspects. Technology Intelligence Technology Scouting Building and using a network of experts for competitive advantage Identification, assessment and usage of information on technological developments Acquisition, development, storage, usage and selling of technological knowledge Scouts facilitate the sourcing of technology Scouts identify and assess new technologies Provisioning of Technology Intelligence to facilitate the Technology Management
  7. 7. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 6 Definitionofthe TechnologyScout  The Technology Scout is either an employee of the company or a consultant.  He might be partor full-time assigned to the scouting task.  The desired characteristics of a Technology Scout are similar to the characteristics associated with the Technological Gatekeeper. These characteristics include:  lateralthinker,  knowledgeable inscience and technology,  respected inside the company,  cross-disciplinary orientated and  imaginative. Sources:Wolff (1992), Allen (1971), Wilkin (1974), Taylor (1975), Myers(1983), Nochur (1992), Definition and elements of Technology Scouting. Definition of Technology Scouting.
  8. 8. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 7 7 Generic Process of Technology Scouting. The 6 steps of Technology Scouting can be divided into Technology Intelligence and Technology Souring. TechnologyIntelligence Technology Sourcing Source:Own figure following Reger (2001)and Ashton/ Stacey (1995) Usageof information Definitionofaims andsearchareas Selectionof information sourcesand methods to employ Filtering, analyzing, interpretingof data Evaluating anddecision making Collection ofdata 1 2 3 4 5 6
  9. 9. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 8 Agenda.  Introduction  Definition and elements of Technology Scouting  Technology Scouting atDeutsche Telekom Laboratories  Conclusion
  10. 10. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 9 9 Goalsofthe TechnologyRadar  Earlyidentification of emerging technologies, technological trends and disrupting technologies  Raisingtheattention for the threats and opportunities of technological development  Stimulationofinnovation by combining the technology reports with assessment of business potential and by bringing people together  Facilitationofthesourcingofexternaltechnologies by reaching through the network of technology scouts to their sources of information Goal of Technology Scouting at DTAG. Technology Scouting activities at Deutsche Telekom Laboratories are driven by 4 goals.
  11. 11. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 10 10 Process of Technology Scouting at DTAG. The technological findings from the scouting network are used for strategic and operative innovation management.. Source: Deutsche Telekom Laboratories(2006),The Technology - RadarEdition III/2006 Innovation Strategy CTOsandCMOs R&D and ProductManagers Selection AssessmentIdentification ? ? ? ? ! ! ! ! ! ! ! ! ! ! ! ? ? ? ? International Scout Network uses sources in university & industry Dissemination
  12. 12. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 11 11 Scouting network of DTAG. The scouts have roles similar to the nodes in a neuronal network and give access to information sources in industry and academia. $ $
  13. 13. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 12 12 Scout typology at DTAG. The DTAG has a balanced portfolio of internal and external as well as full-time and part-time scouts. Internal External Full-time Part-time T-Systems Detecon USA Deutsche Telekom Laboratories The size of the bubbles represents roughly the number of technological findings from the different scouts Source: Own figure with data from interview Ben Gurion University ASIA Compete Shanghai University
  14. 14. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 13 13 Scout incentive system at DTAG. Monetary and non-monetary incentives are used for the actors in the scouting network. Source: Own figure with data from interview Actorin scouting network Usedincentives Internal scouts  Recognition  Monetary reward in bonus scheme External scouts  Payment per relevant technology identification  Business Development opportunity Academicsources  Recognition  Chance for joint research projects Industry sources  Business Development  Sales  Collaboration opportunity
  15. 15. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 14 Agenda.  Introduction  Definition and elements of Technology Scouting  Technology Scouting at Deutsche Telekom Laboratories  Conclusion
  16. 16. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 15 For practitioners Conclusion. The 3 crucial elements to success of Technology Scouting are goal definition, incentive system and backward-loop. Further research  3 elements crucial to success of technology scouting  goaldefinition  Tailored incentivesystem  Definition of backwardloop to sources  Identify ways to measure valuecontribution of technology scouting  Warningfunctionabout emerging threats and opportunities  Impulsefunction to start innovation activity  Validation of divisionoflabour  Externalscouts for scanning (undirected)  Internalscouts for monitoring (directed)
  17. 17. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 16 Thank you for your interest. RenéRohrbeck Deutsche Telekom Laboratories Ernst-Reuter-Platz 7, 10587 Berlin +49 30 8353 58536 (Tel) rene.rohrbeck@telekom.de http://futureorientation.net
  18. 18. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 17 References (1/6) Allen, T. J., J. M.Piepmeier andS.Cooney(1971) International Technological Gatekeeper. Technology Review, 73, 36-43. Anderson,J. (1997) Technology foresight for competitive advantage. Long Range Planning, 30, 665-677. Ansoff,H.I., R.P.Declerck andR.L.Hayes(1976) From strategic planning to strategic management. London ; New York: Wiley. Arnold,H.M.(2003) Technology Shocks-origins, Management Responses and Firm Performance. Heidelberg and New York: Physica Verlag Springer-Verlag GmbH & Co.KG. Ashton,W.B.,B. R.Kinzey andM.E.Gunn,Jr.(1991) A Structured Approach for Monitoring Science and Technology Developments. International Journal of Technology Management, 6, 91. Ashton,W.B.andR.A.Klavans (1997a) An Introduction to Technical Intelligence in Business. In: W. B. Ashton and R. A. Klavans, eds. Keeping abreast of science and technology: technicalintelligence for business. Columbus, Ohio: Battelle Press. Ashton,W.B.andR.A.Klavans (1997b) Keeping abreast of science and technology: technicalintelligence for business. Columbus, Ohio: Battelle Press. References.
  19. 19. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 18 References (2/6) Ashton,W.B.andG.S.Stacey(1995) Technological intelligence in business: Understanding technology threats and opportunities. International Journal of Technology Management, 10, 79-104. Ayres,R.U.(1969) Technological forecasting and long-range planning. New York: McGraw-Hill. Ayres,R.U.(2000) On forecasting discontinuities. Technological Forecasting and Social Change, 65, 81-97. Brenner,M.S.(1996) Technology Intelligence and Technology Scouting. Competitive Intelligence Review, 7, 20- 27. Brockhoff,K. (1991) Competitor Technology Intelligence in German Companies. IndustrialMarketing Management, 20, 91-98. Brockhoff,K. (1998) Forschung und Entwicklung : Planung und Kontrolle. München: Oldenbourg. Bürgel, H.D.,G.RegerandR.Ackel-Zakour (2005) Technologie-Früherkennung in multinationalen Unternehmen: Ergebnisse einer empirischen Untersuchung. In: M. G. Möhrle and R. Isenmann, eds. Technologie-Roadmapping - Zukunftsstrategien für Technologieunternehmen. Heidelberg, New York: Springer- Verlag, 27-53. References.
  20. 20. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 19 References (3/6) Chatterji,D.(1996) Accessing external sources of technology. Research Technology Management, 39, 48-56. Christensen,C.M.andM.Overdorf(2000) Meeting the challenge of disruptive change. Harvard Business Review, 78, 66-76. Cuhls,K. (2003) From forecasting to foresight processes - New participative foresight activities in Germany. Journal of Forecasting, 22, 93-111. Day,G.S.andP.J. H.Schoemaker(2005) Scanning the periphery. Harvard Business Review, 83, 135-148. DeutscheTelekomLaboratories(2006) The Technology Radar - Edition II/2006. In: J. Heuer, ed. The Technology Radar. Berlin: Deutsche Telekom Laboratories. Dougherty,E.(1989) Tech Scouts: R&D's Globetrotters. Research & Development, 31, 44-50. Duberman,J. (1996) Information to change the world--fulfilling the information needs of technology transfer. Database, 19, 34-45. Gausemeier, J., P.EbbesmeyerandF.Kallmeyer (2001) Produktinnovation : strategische Plannung und Entwicklung der Produkte von morgen. München: Hanser. References.
  21. 21. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 20 References (4/6) Gerybadze,A.(1994) Technology forecasting as a process of organisational intelligence. R & D Management, 24, 131-140. Gray,P.H.andD.B. Meister (2004) Knowledge Sourcing Effectiveness. ManagementScience, 50, 821-835. Hauptmann,O.andS.L.Pope(1992) The process of applied technology forecasting: a study of executive analysis, anticipation, and planning. Technological Forecasting & Social Change, 42, 193-211. Kobe,C.(2001) Integration der Technologiebeobachtung in die Frühphase von Innovationsprojekten. St. Gallen: University St. Gallen. Lange,V.(1994) Technologische Konkurrenzanalyse:Zur Frühaufklärung von Wettbewerbsinnovationnen bei deutschen Großunternehmen. Wiesbaden: Deutscher Universitätsverlag. Lichtenthaler, E.(2002) Organisation der Technology Intelligence - Eine empirische Untersuchungder Technologiefrühaufklärung in technologieintensiven Grossunternehmen: Verlag Industrielle Organisation. Lichtenthaler, E.(2003) Third generation management of technology intelligence processes. R&D Management, 33, 361-375. References.
  22. 22. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 21 References (5/6) Myers,L. A.(1983) Information-Systems in Research and Development - the Technological Gatekeeper Reconsidered. R & D Management, 13, 199-206. Nochur,K. S.andT.J. Allen (1992) Do Nominated Boundary Spanners Become Effective Technological Gatekeepers? IEEE Transactions on Engineering Management, 39, 265-269. T.F.A.M.W.Group(2004) Technology futures analysis: Toward integration of the field and new methods. Technological Forecasting and Social Change, 71, 287-303. Porter,A.L., A.T.Roper,T.W.Mason,F.A.RossiniandJ. Banks (1991) Forecasting and Management of Technology: John Wiley & Sons Inc Reger,G.(2001) Technology foresight in companies: From an indicator to a network and process perspective. Technology Analysis & Strategic Management, 13, 533-553. Rohrbeck,R.,J. Heuer,andH.M.Arnold(2006) "The Technology Radar - an Instrument of Technology Intelligence and Innovation Strategy" The 3rd IEEE International Conference on Management of Innovation and Technology: Singapore, pp. 978-983 Rohrbeck,R.(2010) "Harnessing a network of experts for competitive advantage - Technology Scouting in the ICT industry" R&D Management, 40(2), 169-180. References.
  23. 23. Rohrbeck_(2007)_TechnologyScouting_Presentation.ppt 22 References (6/6) Salo,A.A.(2001) Incentives in technology foresight. International Journal of Technology Management, 21, 694- 710. Savioz,P.(2002) Technology Intelligence in technology-based SMEs. Zurich: ETH Zurich. Taylor,R.L.(1975) Technological Gatekeeper. R & D Management, 5, 239-242. Tschirky,H.P.(1994) The Role of Technology-Forecasting and Assessment in Technology Management. R & D Management, 24, 121-129. Tsoukas,H.andJ. Shepherd(2004) Coping with the future: developing organizational foresightfulness - Introduction. Futures, 36, 137-144. Veugelers, R.(1997) Internal R&D expenditures and external technology sourcing. Research Policy, 26, 303-315. Wilkin, A.(1974) Some Comments on Information Broker and Technological Gatekeeper. Aslib Proceedings, 26, 477-482. Wolff,M.F.(1992) Scouting for Technology. Research Technology Management, 35, 10-12. References.

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