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Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
Technical Training Solutions 2008-2009 Catalog
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Technical Training Solutions 2008-2009 Catalog

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  • 1. Technical Training Solutions 2008-2009 Catalog www.utstar.com/Training
  • 2. Table of Contents INTRODUCTION 3 IPTV COURSES 7 RollingStream® IPTV System Courses 7 BROADBAND COURSES 19 iAN8K Broadband Access 19 GEPON 26 NetRing® System 30 NGN COURSES 35 mSwitch® System Courses 46 8250 Personal Communications Management System Courses 63 Implicity™ IP Messaging Solution Courses 68 AccessGuard 500™ System Courses 72 GLOBAL LOCATIONS 74 © 2008 UTStarcom Incorporated. All rights reserved. Technical Training Solutions June, 2008 2 ONLINE: www.utstar.com/Training | training@utstar.com
  • 3. Introduction Training Solutions from UTStarcom You can have the best product, a sophisticated infrastructure, and the latest technology; but to thrive in today’s marketplace, you need a highly-skilled workforce that is prepared to meet your business and operational objectives. Training is essential to creating and maintaining an effective workforce. UTStarcom can deliver training when and where you need it most - via the desktop, Internet, in the lab, in the field, or in the classroom. The expertise of our course development and delivery specialists ensures that your learning program achieves targeted, measurable results. Learning Solutions from UTStarcom Learning solutions align competence investment with operator strategy and business goals for increased Return on Investment (ROI). Two components of the Learning Solutions service are also offered as stand-alone services: Structured Knowledge Transfer (SKT) and Competence Consulting. SKT is an on-the-job program that focuses on mentoring individual employees in their actual work environment for optimized competence transfer. Competence Consulting is a service that analyzes an operator's training and performance needs based on the operator's business requirements. The outcome is a Competence Gap Analysis Report. UTStarcom offers training anytime, anywhere - at our education centers, customer sites, online through the virtual classroom, or by self-paced training through a web portal. Practical training on equipment can also be delivered remotely through Remote Training Lab. Blended Training As an alternative to training using single product types and delivery methods, we develop many of our packages using a blended training concept. Blended training involves a multi-faceted approach using multiple types of training products, delivery, and optimally information systems support. It actually begins with the development process; balancing the knowledge and skills requirements, appropriate training methodology, and suitable delivery methods resulting in a mixed or blended training approach. Customized Training In today’s day and age, it’s imperative to be able to mold a solution that best fits your customer’s needs as network requirements vary from customer to customer, and the “one size fits all” approach might not be feasible in every situation. We at UTStarcom fully understand this and have the capabilities and expertise to develop customized training courses that take into account your specific network, systems, resources, and capabilities. 3 ONLINE: www.utstar.com/Training | training@utstar.com
  • 4. Courses UTStarcom has a wide selection of different training solutions to suit your needs. Available in customizable on-site classes and professionally run public classes, whether it is live in person training or live via the web; we have the curriculum that is right for you. Course Benefits Learn from instructors who are subject matter experts with experience in helping others grasp technical concepts and skills Gain a thorough understanding of UTStarcom solutions Go beyond written publications to pursue “hidden details” and get answers that meet your personal job-related needs Practice applying course Contents in a training environment where “mistakes” can be rectified without jeopardizing equipment or your reputation Available courses are aligned with the solutions portfolio. IPTV Our IPTV product family enables the delivery of Broadcast TV and VOD services over an IP network along with a plethora of value-add applications, such as time-shift TV, video conferencing, distance learning, IP Surveillance, and many more. UTStarcom’s IPTV solution lays the framework for several applications that can be custom designed for operators, effectively differentiating its services and increasing its ARPU potential – especially imperative in highly competitive market environments. BROADBAND Our Broadband product family includes various IP-based broadband access technologies including IP DSL, GEPON, industry leading MSAN and next generation optical transport and edge aggregation solutions (MSTP). UTStarcom’s broadband solutions offer the benefit of converged access, via the MSAN approach, with an integrated TDM migration, POTS termination, DSL, Media Gateway, and GEPON access on the same platform, thus reducing the operator’s capital expenditure (CAPEX) and operating expenditure (OPEX) substantially. NGN Our NGN product family includes IP Telephony solutions for next generation voice and data networks. Applications supported by UTStarcom include PSTN emulation, Voice over Broadband (VoBB) and Fixed Mobile Convergence (FMC), among others. Besides providing the operator the benefit of reduced recurring operating expense (OPEX), UTStarcom’s NGN solution is an application enabler and provides the additional benefit of an integrated back end system for all of UTStarcom’s solutions, including NGN, Broadband and IPTV --thus enabling a true converged triple play service delivery of voice, data, and video. 4 ONLINE: www.utstar.com/Training | training@utstar.com
  • 5. IPTV I P T V B R O A D B A N D N G N 5 ONLINE: www.utstar.com/Training | training@utstar.com
  • 6. I P T V B R O A D B A N D N G RollingStream® IPTV System N The RollingStream IPTV system is an end-to-end all-IP based solution that features a suite of products and services that enable telecom operators, as well as cable and satellite service providers, to deliver triple play, broadcast-quality television and on-demand entertainment services to residential and commercial premises. From its inception, the RollingStream IPTV System was designed with the scalability, reliability, and bandwidth efficiency required to enable operators to offer new services that represent new revenue opportunities over existing network infrastructures. These include broadcast TV, timeshift TV, high definition VOD, Internet gaming, and interactive services. The RollingStream product family includes: a streaming and storage server system (MediaStation); an encoder/transcoder for assimilating disparate video signals onto a unified distribution system; a set-top box (Media Console) that resides in the end-user premise and can provide Internet access, broadcast TV, video on demand, nPVR and other value- added services; and a network management system that can enable nonstop, system-wide operation. 6 ONLINE: www.utstar.com/Training | training@utstar.com
  • 7. IPTV Courses I ® RollingStream IPTV System Courses P T Table of Contents: V ROLLINGSTREAM® IPTV SYSTEM INTRODUCTION & ARCHITECTURE ............................ 8 ROLLINGSTREAM® IPTV SYSTEM SUBSCRIBER & BPM PROVISIONING ......................... 9 B ® ROLLINGSTREAM IPTV SYSTEM CONTENT PROVISIONING (VOD AND TV ) ............... 10 R ROLLINGSTREAM® IPTV SYSTEM EPG CUSTOMIZATION ................................................ 11 O ROLLINGSTREAM® IPTV SYSTEM MEDIA STATION AND BACKEND SERVERS ADMINISTRATION.................................................................................................................. 12 A ROLLINGSTREAM® IPTV SYSTEM BOOTCAMP ................................................................. 13 D B A N D N G N 7 ONLINE: www.utstar.com/Training | training@utstar.com
  • 8. RollingStream® IPTV System Introduction & Architecture I Course Objectives: YOU WILL LEARN P Upon successful completion of this course you will be able to identify important facts Significant benefits, T about: Overall system capabilities, scalability, manageability, operability, security, applications, and architecture provided by the UTStarcom V reliability, supporting technologies, hardware, software, architecture, and applications RollingStream IPTV System Logical and physical Central Media Station (CMS), Home Media Station (HMS) and Edge Media components of the Station (EMS) Transaction Server (TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, content storage and RollingStream IPTV System and important system B distribution Operation Support System (OSS), Network Management System (NMS), interactions R OMC-M Agent functions Customer-Account-Service, Online Billing System (OBS), Media Assets O Management System (MAMS), Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM), Prepaid A Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top COURSE DETAILS Box (STB) startup, boot-up and performance D System operations and component interactions based upon demonstration on Duration: 1 Day Class Size B live system. (Students): Min 6, Max 10 A Who Should Attend? Delivery Method: Instructor-led Target audience for this course includes sales engineers, support engineers, Course Level: Introductory N field engineers, system engineers, network administrators, and other technical Hands-On: Lecture/discussion professionals responsible for working with the RollingStream IPTV System. D UTStarcom or Course Prerequisites: Location: Customer site A working knowledge of data networking and telecommunications Training Material: English A solid understanding of Oracle, Solaris, and UNIX is helpful Language: English N TCP/IP protocol and IP addressing knowledge is also recommended but not required * Verify for available releases with a G Training solutions representative. N Course Content: Product Overview Media Station Elements DRM System Architecture Network Management CTMS Applications and Services OSS Elements Set Top Box / Media Console High Availability Transaction Servers 8 ONLINE: www.utstar.com/Training | training@utstar.com
  • 9. RollingStream® IPTV System Subscriber & BPM Provisioning I YOU WILL LEARN P Course Objectives: How to provision the SAM (Subscriber Account T Upon successful completion of this course you will be able to: Use SAM to create and manage subscribers Management) and BPM (Billing Policy Management) modules of V Use SAM to provision subscribers for different types of service (Live TV, the OSS (Operations Support SVOD, and VOD) System) for the UTStarcom Configure subscribers for prepaid and postpaid services RollingStream IPTV System Use BPM to create billing plans B Use BPM to create service plans R Use BPM to create price plans Use BPM to create tariff and reward plans O A COURSE DETAILS Who Should Attend? D Duration: 2 Days Target audience for this course includes field and system engineers, network Class Size B Min 6, Max 10 (Students): administrators, and other technical professionals responsible for provisioning the RollingStream IPTV System. Delivery Method: Instructor-led A Course Level: Intermediate N Course Prerequisites: Hands-On: 60% D UTStarcom or Location: Customer site Before attending this course you should have a working knowledge of data networking and telecommunications, and a basic understanding of TCP/IP protocol and IP Training Material: English addressing. A solid understanding of Oracle software and the Solaris™ operating system is also required. The UTStarcom RollingStream IPTV System Introduction and Language: English N Architecture course is a required prerequisite. * Verify for available releases with a Training solutions representative. G Course Content: N SAM & BPM Overview BPM Create Service, Tariff & Price Plans SAM Create and Modify BPM Add Billing Parameters ID's, Accounts & Creating Content Group, Channel Package, Subscribers SVOD, Content Package & Free Content Assign Services to Subscribers 9 ONLINE: www.utstar.com/Training | training@utstar.com
  • 10. RollingStream® IPTV System Content Provisioning (VOD and TV) I YOU WILL LEARN P Course Objectives: Adding live TV channels T Upon successful completion of this course you will be able to: Setting up time-shift TV Describe metadata V Describe the MAM subsystems and process interactions Virtual channel setup Use OSS to create programs, channels and metadata VOD provisioning and Use NMS for physical channel configuration distribution management Use the LoadService application and MAM to load VOD contents B Provision Time shift TV, and TV schedules with OSS R Use EPG tools to define Hotlist and Promotions View metadata using MySQL® O A Who Should Attend? COURSE DETAILS Duration: 2 Days D Target audience for this course includes engineers responsible for provisioning Class Size content (VOD and TV). Min 6, Max 10 B (Students): Delivery Method: Instructor-led A Course Prerequisites: Course Level: Intermediate N Hands-On: 60% D Before attending this course you should have a working knowledge of data networking and telecommunications, and a basic understanding of TCP/IP protocol and IP Location: UTStarcom or Customer site addressing. A solid understanding of Oracle® and Solaris™ is also required. The UTStarcom RollingStream IPTV System Introduction and Architecture course is a Training Material: English required prerequisite. Language: English N * Verify for available releases with a Training solutions representative. G Course Content: N MAM Overview Channel Configuration in NMS Metadata MDDB MAM Process Interactions EPG Tools and Subsystem MAM Configuration Creating Programs, Channels and Metadata 10 ONLINE: www.utstar.com/Training | training@utstar.com
  • 11. RollingStream® IPTV System EPG Customization YOU WILL LEARN I Course Objectives: EPG components and their P Upon successful completion of this course you will be able to: roles in the UTStarcom RollingStream IPTV system T Identify EPG components and their role in the RollingStream IPTV System Describe the EPG architecture and implementation model EPG architecture and V implementation model Use HTML/CSS/JavaScript/PHP to customize EPG pages How to customize EPG pages using: B Who Should Attend? HTML/CSS/JavaScript/PHP R Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for implementing O and maintaining EPG pages using HTML/CSS/JavaScript/PHP. COURSE DETAILS A Duration: 3 Days D Course Prerequisites: Class Size (Students): Min 6, Max 10 B Before attending this course you should attend the System Introduction and Architecture Delivery Method: Instructor-led A course, with a working knowledge of HTML/CSS, PHP, and JavaScript. Course Level: Advanced N Hands-On: 50% UTStarcom or D Location: Customer site Course Content: Training Material: English Language: English EPG Overview Making EPG Page Trivial Customization N EPG Architecture and * Verify for available releases with a Implementation Model Making EPG Page Layout Customization Training solutions representative. G Designing New EPG Page N Redesigning EPG 11 ONLINE: www.utstar.com/Training | training@utstar.com
  • 12. RollingStream® IPTV System Media Station and Backend Servers Administration I P YOU WILL LEARN Course Objectives: Location and analysis of log files T Upon successful completion of this course you will be able to: Using Oracle® and MySQL® V Navigate the Media Station system via the NMS GUI software to analyze and find faults Use NMS to verify the MS configuration and key performance statistics of the Troubleshooting techniques for MS blade servers the Media Station and backend Verify the running state of the blade server processes via NMS or command servers B line interface Identify, locate and analyze key log files for MS components System process boot-up sequence R View and clear MS component alarms Managing the TS processes from Provision system administrative functions such as log management and the OMC-M O password management A Identify the system boot-up process order Locate and analyze important log files for the TS processes COURSE DETAILS D Use NMS to verify TS cluster configuration Duration: 3 Days B Use NMS to start and manage the TS processes Troubleshoot TS process faults Class Size Min 6, Max 10 (Students): A Delivery Method: Instructor-led Who Should Attend? N Course Level: Intermediate D Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for administering Hands-On: 60% the Media Station and backend servers UTStarcom or Location: Customer site Training Material: English N Course Prerequisites: Language: English G System Introduction & Architecture Course Good knowledge of data networking * Verify for available releases with a Training solutions representative. N TCP/IP, UDP, unicast and multicast knowledge Good understanding of SolarisTM, Linux®, Oracle® and MySQL® software Course Content: Navigating the NMS GUI TS Cluster Configuration Fault Management Managing TS Processes Inventory Management Key TS Logs and Files Topology and System Management 12 ONLINE: www.utstar.com/Training | training@utstar.com
  • 13. RollingStream® IPTV System BootCamp YOU WILL LEARN I Significant benefits, applications, and architecture provided by the UTStarcom RollingStream platform P Logical and physical components of the RollingStream platform and important system interactions T How to provision the SAM (Subscriber Account Management) and BPM COURSE DETAILS V (Billing Policy Management) modules of the OSS (Operations Support System) for the UTStarcom RollingStream platform Duration: 10 Days How to add live TV channels Class Size How to setup time-shift TV How to setup virtual channels (Students): Min 6, Max 10 B Delivery Method: Instructor-led How to manage VOD provisioning and distribution Introductory R EPG components and their roles in the UTStarcom® RollingStream system Course Level: EPG architecture and implementation model Hands-On: 60% O How to customize EPG pages using: HTML/CSS/JavaScript/PHP Location: UTStarcom or A How to locate and analysis of log files Customer site How to use Oracle® and MySQL® software to analyze and find faults D Training Material: English Troubleshooting techniques for the Media Station and backend servers Language: English or Spanish B System boot-up process orders Managing the TS processes from the OMC-M * Verify for available releases with a A Training solutions representative. N D N G N Continue on next page . . . 13 ONLINE: www.utstar.com/Training | training@utstar.com
  • 14. RollingStream® IPTV System BootCamp (continued) I Course Objectives : P Overall system capabilities, scalability, manageability, operability, security, reliability, supporting technologies, hardware, software, architecture, and applications T Central Media Station (CMS), Home Media Station (HMS) and Edge Media Station (EMS) Transaction Server (TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, content V storage and distribution Operation Support System (OSS), Network Management System (NMS), OMC-M Agent functions Customer-Account-Service, Online Billing System (OBS), Media Assets Management System (MAMS), Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM), B Prepaid Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top Box (STB) startup, boot- up and performance R System operations and component interactions based upon demonstration on live system Use SAM to create and manage subscribers O Use SAM to provision subscribers for different types of service (Live TV, SVOD, and VOD) A Configure subscribers for prepaid and postpaid services Use BPM to create billing plans, service plans, price plans, tariff and reward plans D Describe metadata B Describe the MAM subsystems and process interactions Use OSS to create programs, channels and metadata A Use NMS for physical channel configuration N Use the LoadService application and MAM to load VOD contents Provision Time shift TV, and TV schedules with OSS D Use EPG tools to define Hotlist and Promotions View metadata using MySQL® software Identify EPG components and their role in the RollingStream IPTV system Describe the EPG architecture and implementation model N Use HTML/CSS/JavaScript/PHP to customize EPG pages Navigate the Media Station system via the NMS GUI G Use NMS to verify the MS configuration and key performance statistics of the MS blade servers Verify the running state of the blade server processes via NMS or command line interface N Identify, locate and analyze key log files for MS components View and clear MS component alarms Provision system administrative functions such as log management and password management Identify the system boot-up process order Locate and analyze important log files for the TS processes Use NMS to verify TS cluster configuration Use NMS to start and manage the TS processes Troubleshoot TS process faults Continue on next page . . . 14 ONLINE: www.utstar.com/Training | training@utstar.com
  • 15. RollingStream® IPTV System BootCamp (continued) I Who Should Attend? P Target audience for this course includes all personnel in charge of configuring, provisioning, troubleshooting and maintaining the RollingStream IPTV application. T V Course Prerequisites: Web browser knowledge A working knowledge of data networking B Customer lifecycle experience R Knowledge of billing methodologies TCP/IP, UDP, unicast and multicast fundamentals O Basic understanding of SolarisTM, Linux® operating systems, and Oracle® and MySQL® software A D Course Content: B Product Overview A System Architecture Applications and Services N High Availability D Media Station Elements Network Management OSS Elements Transaction Servers DRM N CTMS Set Top Box / Media Console G N Continue on next page . . . 15 ONLINE: www.utstar.com/Training | training@utstar.com
  • 16. RollingStream™ BootCamp (continued) I Course Content (continued): P SAM & BPM Overview SAM Create and Modify ID's, Accounts & Subscribers T BPM Create Service, Tariff & Price Plans V BPM Add Billing Parameters Creating Content Group, Channel Package, SVOD, Content Package & Free Content Assign Services to Subscribers MAM Overview B Metadata MAM Process Interactions and Subsystem R MAM Configuration O Creating Programs, Channels and Metadata Channel Configuration in NMS A MDDB EPG Tools D EPG Overview B EPG Architecture and Implementation Model Making EPG Page Trivial Customization A Making EPG Page Layout Customization N Designing New EPG Page Redesigning EPG D Navigating the NMS GUI Fault Management Inventory Management Topology and System Management N TS Cluster Configuration Managing TS Processes G Key TS Logs and Files N 16 ONLINE: www.utstar.com/Training | training@utstar.com
  • 17. Broadband I P T V B R O A D B A N D N G N 17 ONLINE: www.utstar.com/Training | training@utstar.com
  • 18. I P T V B R O A D iAN8K B UTStarcom is among the pioneers in the development of next-generation IP-based DSLAM products that require neither ATM internetworking for upstream traffic nor additional ATM elements. Our IP DSLAMs reside on the edge of a service A provider’s network and enable network transition from narrowband to broadband by aggregating and converging subscriber traffic onto a unified IP stream for handoff. The iAN8K series integrates the standalone functionalities of a N traditional Digital Loop Carrier (DLC), a next-generation VoIP Media Gateway (MG), and our industry-leading IP DSLAM into a single convenient, multiservice access platform. The platform can empower service providers with maximum D deployment flexibility for delivering single as well as multiple converged services. By integrating the features of our proven AN-2000 Multi Service Access Node (MSAN), MG platform, and IP DSLAM broadband access, the iAN8K series presents operators with an ideal strategy for incrementally migrating from TDM to IP-based voice and next-generation data services. N G GEPON Ethernet Passive Optical Network (GEPON) platform is designed to deliver high-speed voice, UTStarcom’s Gigabit N data, and(OLT) and OpticalresidentialUnit (ONU), represents a high-speed, fiber-to-the home or building Optical Line Terminal video services to Network and business subscribers. The complete solution, comprising the (FTTH, FTTB) alternative to copper. The GEPON platform can be an extremely cost-effective alternative to conventional access equipment, reducing points of failure and simplifying network architecture. NetRing® Optical Transport System (MSTP) We offer a comprehensive suite of SDH/SONET transport products, supporting transmission speeds ranging from 155 Mb/s to 10 GB/s, that enable multi-speed integrated transport for TDM, 10/100/1000M Ethernet and ATM services. The integration of applications including Generic Framing Procedure (GFP), Link Capacity Adjustment Scheme (LCAS), Layer 2 Ethernet switching, and Resilient Packet Ring (RPR) technologies can greatly improve the efficiency and capacity of data transport. In addition, the product platform supports various complex network topologies and includes a sophisticated multi-service management system. 18 ONLINE: www.utstar.com/Training | training@utstar.com
  • 19. Broadband Courses I P iAN8K Broadband Access T Table of Contents: V IAN8K B1000 MSAP OVERVIEW ........................................................................................... 20 B IAN8K B1000 MSAP INSTALLATION AND CONFIGURATION ............................................ 21 R IAN8K B1000 MSAP MAINTENANCE AND TROUBLESHOOTING ...................................... 22 O IAN8K B1000 IPDSLAM OVERVIEW ..................................................................................... 23 IAN8K B1000 IPDSLAM INSTALLATION AND CONFIGURATION ...................................... 24 A D B A N D N G N 19 ONLINE: www.utstar.com/Training | training@utstar.com
  • 20. I iAN8K B1000 MSAP Overview P YOU WILL LEARN Course Objectives: T UTStarcom iAN8K B1000 Multi- Service Access Platform Upon successful completion of this course you will be able to: (MSAP) applications, system V Describe the iAN8K B1000 MSAP system architecture, basic hardware Describe iAN8K B1000 MSAP applications components, and the new Identify the differences between previous iAN-8000 releases and the iAN8K features and enhancements B1000 MSAP release planned for the future B Identify the hardware components, shelf types, and modules that comprise the iAN8K B1000 MSAP platform R Describe scenarios where the iAN8K B1000 MSAP can be used Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and O identify its components Identify features planned for future releases of the iAN8K B1000 MSAP A platform COURSE DETAILS D Who Should Attend? Duration: 3 Hrs. B Target audience for this course includes all persons interested in learning Class Size Min 6, Max 10 (Students): A where and how the iAN8K B1000 MSAP platform fits into a telecomm network, the technologies it supports, and the features planned for future releases. Instructor-led Delivery Method: N (Web available) D Course Prerequisites: Course Level: Introductory Hands-On: Lecture Before attending this course you should have a general knowledge of data networking UTStarcom or Location: and telecommunications, TDM technologies such as PDH and SDH, signaling protocols Customer site (V5.x), the TCP/IP protocol and IP addressing. N Training Material: English Language: G English or Spanish N Course Content: * Verify for available releases with a Training solutions representative. System Description Scenarios Applications NETMAN 4000 Management Hardware Components System Modules iAN8K B1000 MSAP Roadmap Shelf Architecture 20 ONLINE: www.utstar.com/Training | training@utstar.com
  • 21. iAN8K B1000 MSAP Installation and Configuration I YOU WILL LEARN P Course Objectives: How to install, connect, and T configure various hardware Upon successful completion of this course you will be able to: components of the UTStarcom V Identify solutions provided and underlying technologies incorporated in the iAN8K B1000 Multi-Service iAN8K B1000 MSAP platform Access Platform Install the iAN8K B1000 MSAP shelf, associated power requirements, cabling, and common units Perform final configuration steps of the iAN8K B1000 MSAP chassis for remote B management R Describe common, interface, and transport modules associated with the iAN8K B1000 MSAP O Access and use the UTStarcom NETMANTM 4000 NMS application to manage an iAN8K B1000 MSAP system A Configure the iAN8K B1000 MSAP chassis node and board levels for TDM, POTS, IP-DSLAM, and VoIP applications COURSE DETAILS D Administer various aspects of an iAN8K B1000 MSAP system Duration: 5 Days B Class Size Who Should Attend? (Students): Min 6, Max 10 A Delivery Method: Instructor-led N Target audience for this course includes field and system engineers, network Course Level: Intermediate administrators, and technicians responsible for installing, configuring, and/or Hands-On: 50% D managing an iAN8K B1000 MSAP system. UTStarcom or Location: Course Prerequisites: Customer site Before attending this course you should have a working knowledge of data networking and telecommunications. A solid understanding of TDM technologies such as PDH and Training Material: Language: English English or Spanish N SDH, signaling protocols (V5.x), the TCP/IP protocol and IP addressing is also required. * Verify for available releases with a G Training solutions representative. N Course Content: System Overview Netman 4000 application POTS/ISDN Services Hardware Introduction PDH Transport IPDSLAM Services Installation and Setup SDH Transport VoIP Hardware and Application 21 ONLINE: www.utstar.com/Training | training@utstar.com
  • 22. I iAN8K B1000 MSAP Maintenance and Troubleshooting P T YOU WILL LEARN Course Objectives: How to maintain and V troubleshoot various hardware Upon successful completion of this course you will be able to: components and services of the Identify general troubleshooting practices related to the iAN-8000/iAN8K UTStarcom iAN8K B1000 Multi- equipment Service Access Platform using B Identify what kind of information and operations are useful when troubleshooting iAN-8000/iAN8K equipment the appropriate Tools and software R Identify the different ways of transferring files to the different boards in the iAN- 8000/iAN8K equipment O Identify the different configurations related to a VoIP and ADSL services in the iAN-8000/iAN8K platforms A Troubleshoot VoIP and ADSL services D Collect useful logs and traces for troubleshooting VoIP and ADSL services Locate MGCP protocol in Softswitch architecture COURSE DETAILS B Identify MGCP functions, applications, concepts, and components Duration: 5 Days A Analyze an MGCP trace for a successful call Class Size Min 6, Max 10 (Students): N Who Should Attend? Delivery Method: Instructor-led D Target audience for this course includes field and system engineers, network Course Level: Intermediate administrators, and technicians responsible for installing, configuring, and/or managing an iAN8K B1000 MSAP system. Hands-On: 50% UTStarcom or Location: Course Prerequisites: Customer site N Training Material: English Working knowledge of data networking and telecommunications, a solid understanding G of TDM technologies such as PDH and SDH, and signaling protocols (V5.x), a basic understanding of the TCP/IP protocol and IP addressing, and the iAN8K B1000 MSAP Language: English or Spanish N Installation and Configuration Course. * Verify for available releases with a Training solutions representative. Course Content: MGCP Signaling Analysis ADSL Troubleshooting Troubleshooting Intro Hardware Troubleshooting Guidelines VoIP Troubleshooting Maintenance Practices 22 ONLINE: www.utstar.com/Training | training@utstar.com
  • 23. iAN8K B1000 IPDSLAM Overview I YOU WILL LEARN P Course Objectives: UTStarcom iAN8K B1000 IPDSLAM system applications, T Upon successful completion of this course you will be able to: Describe the iAN8K B1000 IPDSLAM system architecture, basic hardware components, and the new V Describe technologies used in and applications provided by the iAN8K B1000 features and enhancements IPDSLAM system planned for the future Identify the differences between previous iAN-8000 releases and the iAN8K B1000 IPDSLAM release Identify the hardware components, shelf types, and modules that comprise the B iAN8K B1000 IPDSLAM platform Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and R identify its components Identify features planned for future releases of the iAN8K B1000 IPDSLAM O platform. A COURSE DETAILS D Who Should Attend? Duration: 4 Hrs. Target audience for this course includes all persons interested in learning Class Size B Min 6, Max 30 where and how the iAN8K B1000 IPDSLAM platform fits into a telecomm network, the technologies it supports, and the features planned for future (Students): A Delivery Method: Web-based releases. N Course Level: Introductory Hands-On: Lecture D Course Prerequisites: UTStarcom or Location: Customer site Before attending this course you should have a general knowledge of data networking Training Material: English and telecommunications, xDSL technologies such as ADSL and SHDSL, ATM technologies, the TCP/IP protocol and IP addressing. Language: English or Spanish N G * Verify for available releases with a Training solutions representative. N Course Content: System Components Data Flows System Description Shelf Architecture Future Features and Technologies Modules Enhancements Applications NETMAN 4000 Management System Capacities System 23 ONLINE: www.utstar.com/Training | training@utstar.com
  • 24. I iAN8K B1000 IPDSLAM Installation and Configuration P YOU WILL LEARN T Course Objectives: How to install, connect, and V Upon successful completion of this course you will be able to: initially configure various hardware components of the Identify solutions provided and underlying technologies incorporated in the UTStarcom iAN8K B1000 iAN8K B1000 IPDSLAM platform IPDSLAM System Install the iAN8K B1000 IPDSLAM shelf, associated power requirements, B cabling, and common units R Perform final configuration steps of the iAN8K B1000 IPDSLAM chassis for remote management O Describe common, interface, and transport modules associated with the iAN8K B1000 IPDSLAM A Access and use the UTStarcom NetmanTM 4000 NMS application to manage an iAN8K B1000 IPDSLAM system D Initially configure the iAN8K B1000 IPDSLAM chassis node and modules levels COURSE DETAILS B for IPDSLAM applications Administer various aspects of an iAN8K B1000 IPDSLAM system Duration: 3 Days A Class Size (Students): Min 6, Max 10 N Who Should Attend? Delivery Method: Instructor-led D Target audience for this course includes field and system engineers, network administrators, and technicians responsible for installing, configuring, and/or Course Level: Intermediate managing an iAN8K B1000 IPDSLAM system. Hands-On: 50% UTStarcom or Location: Course Prerequisites: Customer site N Before attending this course you should have a working knowledge of data networking Training Material: English and telecommunications. A solid understanding of Digital Subscriber Line (DSL) G technologies, ATM, the TCP/IP protocol and IP addressing is also required. Language: English or Spanish N * Verify for available releases with a Training solutions representative. Course Content: IPDSLAM Overview CLI Initial Setup Technology Overview Software Download Hardware Introduction Netman Overview Hardware Setup IPDSLAM Initial Configuration 24 ONLINE: www.utstar.com/Training | training@utstar.com
  • 25. I GEPON P T V B R O A D B A N D N G N 25 ONLINE: www.utstar.com/Training | training@utstar.com
  • 26. I GEPON P T Table of Contents: V GEPON OVERVIEW................................................................................................................ 27 GEPON INSTALLATION AND CONFIGURATION................................................................. 28 B R O A D B A N D N G N 26 ONLINE: www.utstar.com/Training | training@utstar.com
  • 27. GEPON Overview I YOU WILL LEARN P Course Objectives: The fundamentals of GEPON technology and the different T Upon successful completion of this course you will be able to: options, capabilities, and Differentiate Passive Optical Network (PON) technologies applications provided by the V Describe the UTStarcom GEPON: UTStarcom GEPON product o Product family family o Modules and their capabilities and features o Service applications Identify management functions provided by the GEPON management system B NETMANTM 4000 OMC-D application Identify features planned for future releases of the GEPON product family R O Who Should Attend? A COURSE DETAILS Target audience for this course includes all persons interested in learning Duration: 3 Hrs. D where and how the GEPON platform fits into a telecomm network, its supporting technologies, and the features planned for future releases. Class Size Min 6, Max 10 B (Students): Instructor-led A Delivery Method: Course Prerequisites: (Web available) N Course Level: Introductory D Before attending this course you should have a general knowledge of data networking Hands-On: Lecture and telecommunications, optical networks, xDSL technologies such as ADSL, ATM technologies, the TCP/IP protocol and IP addressing. UTStarcom or Location: Customer site Training Material: English N Language: English G Course Content: * Verify for available releases with a Training solutions representative. N PON Technology GEPON Product Introduction Fundamentals GEPON Product Applications GEPON Implementation GEPON Roadmap 27 ONLINE: www.utstar.com/Training | training@utstar.com
  • 28. GEPON Installation and Configuration I YOU WILL LEARN P Course Objectives: How to install and configure the T Upon successful completion of this course you will be able to: BBS 1000(+) using the CLI topology V Differentiate Passive Optical Network (PON) technologies Interconnect GEPON components How to provision services with the BBS 1000(+) functioning as Describe the UTStarcom GEPON modules, their capabilities and features an L2 (level 2) switch Complete GEPON basic system configurations B Configure UTStarcom GEPON service applications Identify NetmanTM 4000 OMC-D application as GEPON’s Management System How to enable L3 (level 3) switching capabilities to the R Configure the GEPON hardware to communicate with Netman 4000 OMC-D BBS 1000(+) application O A Who Should Attend? COURSE DETAILS D Target audience for this course includes field and system engineers, network Duration: 2 Days administrators, and other technical professionals responsible for installing, Class Size B configuring, and managing the GEPON family of products. (Students): Min 6, Max 10 A Course Prerequisites: Delivery Method: Instructor-led Course Level: Introductory N Before attending this course you should have a working knowledge of data networking Hands-On: 60% D with a solid understanding of the TCP/IP protocol and IP addressing concepts. Some knowledge of Fiber Optic cabling would be useful. UTStarcom or Location: Customer site Training Material: English Language: English N G Course Content: * Verify for available releases with a Training solutions representative. N PON Technology Fundamentals Service Provisioning GEPON Hardware and Installation SNMP, RSTP and DHCP Configurations Initial Configuration Basic Maintenance 28 ONLINE: www.utstar.com/Training | training@utstar.com
  • 29. I P T V B R O A D B A N D N G N 29 ONLINE: www.utstar.com/Training | training@utstar.com
  • 30. NetRing® System I P Table of Contents: T V NETRING SYSTEM OVERVIEW ........................................................................................... 31 ® NETRING® SYSTEM INSTALLATION AND CONFIGURATION ............................................ 32 B R O A D B A N D N G N 30 ONLINE: www.utstar.com/Training | training@utstar.com
  • 31. NetRing® System Overview YOU WILL LEARN I Course Objectives: About basic hardware components, applications, key P Upon successful completion of this course you will be able to: features, and capabilities of Identify members of the NetRing MSTP (Multi-service Transport Platform) NetRing Multi-Service Transport T product family Platform Identify main applications of NetRing products in the Transport network V Identify key features and capabilities of NetRing MSTP product family Identify key concepts related to the Ethernet transport capabilities of the NetRing MSTP Identify the NetmanTM 6000 OMC-O application as its Network Management System B Who Should Attend? R COURSE DETAILS O Target audience for this course includes all persons interested in learning where and how the NetRing platform fits into a telecomm network. Duration: 3 Hrs. A Class Size (Students): Min 6, Max 10 D Course Prerequisites: Instructor-led B Delivery Method: Some knowledge of SONET and SDH concepts along with Fiber Optic cabling, a basic (Web available) A Introductory understanding of the TCP/IP protocol and IP addressing concepts Course Level: N Hands-On: Lecture UTStarcom or D Location: Customer site Training Material: English Language: English or Spanish Course Content: N * Verify for available releases with a NetRing System MSTP NetRing System Applications Training solutions representative. G NetRing Product Family SDH Chipsets NetRing System Capabilities Ethernet Capabilities N OMC-O Introduction 31 ONLINE: www.utstar.com/Training | training@utstar.com
  • 32. NetRing® System Installation and Configuration I Course Objectives: YOU WILL LEARN P Upon successful completion of this course you will be able to: How to install and configure hardware and software for the T Identify technologies, major components, functions, and protocols of the NetRing platform different members UTStarcom NetRing Multi-service Transport V Identify the different applications and solutions offered by the NetRing product family Platform (MSTP) Review installation procedures for NetRing system hardware Important concepts about the Complete initial configuration and verify functionality of the installed NetRing SDH, Ethernet and TCP/IP, and B system hardware Install the NETMANTM 6000 OMC-O Client and use it to configure the NetRing switching and VLAN technologies as they relate to R system equipment NetRing system O Who Should Attend? COURSE DETAILS A Target audience for this course includes field and system engineers, network Duration: 5 Days D administrators, and other technical professionals responsible for installing, configuring, and managing the NetRing family of products. Class Size (Students): Min 6, Max 10 B Delivery Method: Instructor-led A Course Prerequisites: Course Level: Introductory Hands-On: 50% Before attending this course you should have a working knowledge of the UNIX® N operating system, data networking, telecommunications, and a solid understanding of UTStarcom or Location: D the TCP/IP protocol and IP addressing concepts. Some knowledge of SONET and SDH concepts along with Fiber Optic cabling is also required. Customer site Training Material: English Language: English or Spanish N * Verify for available releases with a Training solutions representative. G Course Content: N NetRing 1000 System NETMAN 6000 OMC-O Platform Overview Introduction and Installation Hardware Overview Technology Overview NetRing Initial Configuration NetRing 2500 System NetRing 600 System Hardware Overview NetRing Operation with OMC-O Hardware Overview NetRing 10000 System Hardware Overview 32 ONLINE: www.utstar.com/Training | training@utstar.com
  • 33. NGN – mSwitch® system I P T V B R O A D B A N D N G N 33 ONLINE: www.utstar.com/Training | training@utstar.com
  • 34. I P T V mSwitch® System UTStarcom’s mSwitch system is a unified IP-based softswitch platform, supporting multiple protocols that can enable higher level services and greater functionality across multi-access networks. This platform is capable of simultaneously B delivering multiple services over wireless and wireline networks via broadband IP-based packet switching infrastructures. By utilizing the mSwitch core switching platform, service providers can deliver the functionality required R for new VoIP services while continuing to enable existing subscribers to access legacy offerings. The platform is also designed to reliably transport data while simultaneously providing signaling, call control and management. The mSwitch O switching solution can provide a direct end-user interface for complete IP telephony services including PSTN emulation, Voice over Broadband and others. The mSwitch core platform interoperates with IP media gateways and IADs through A standard interfaces such as SIP, Megaco, SIGTRAN, MGCP and H.323. It also communicates with the PSTN via SS7 D and PRI interfaces and provides Intelligent Networking (IN) services, unified messaging, and other value-added services. B A 8250 Personal Communication Management System Today’s consumers require an intuitive and flexible communications management system that can address all of their N communication needs. The UTStarcom 8250 Personal Communications Management System allows both wireline and wireless service providers to give their customers full management of all their communications. D UTStarcom Implicity™ IP Messaging Solution People worldwide find themselves surrounded by an overabundance of messaging technologies. Every day, in addition to completing their business and personal tasks, they must log on to their email system to read those messages, log in N to their instant message (IM) system to send and receive messages, and dial in to voicemail systems to collect their phone messages. While traditional messaging systems served people well in the past, today’s work and life realities G drive the need for more efficient, intuitive, and less cumbersome messaging. Our Implicity messaging solution addresses that need by delivering all of those communications in one simple, intuitive system. The Implicity solution N deploys an IP multimedia subsystem (IMS), enabling an architecture that provides converged, rich revenue-generating services such as voicemail, email, video mail, IM, and conferencing. Its innovative design gives subscribers easy, any- time access to their communications from any device black phone, computer, SIP Phone, softphone, cell phone or smartphone. More than just an enhanced IP-based messaging platform, Implicity is a SIP-based system that provides superior reliability on nonproprietary, industry-standard hardware. AccessGuard 500™ The AccessGuard™ 500 system is a compact IP transaction accelerator designed to process secure IP-based transactions in excess of one million per hour. The AccessGuard 500 system consolidates various functions including security, routing, protocol handling, management and reporting into one condensed solution, while shortening the transaction time to help reduce the transaction cost. It also reduces network operation costs by using the “less secure” public Internet to provide secure transaction connections. 34 ONLINE: www.utstar.com/Training | training@utstar.com
  • 35. NGN Courses I P mSwitch® Solutions: T V Class 4 PSTN Emulation solution (C4-PES) Class 5 PSTN Emulation solution (C5-PES) B Class 5 Voice over Broadband solution - VoBB R O Continuity™ FMC application server solution – FMC A iPAS D B A N D N G N 35 ONLINE: www.utstar.com/Training | training@utstar.com
  • 36. Class 4 PSTN Emulation solution (C4-PES) I P T V Core B R O A VoIP Access D B A N D Low High Density density PSTN Access PSTN N Access G N mSwitch® System to emulate the TDM C4 switch system for mainly telephony traffic routing and management. – mSwitch System – in one or multiple deployment locations – Emulate – to replace and/or to supplement (Greenfield) 36 ONLINE: www.utstar.com/Training | training@utstar.com
  • 37. mSwitch® System Class 4 PSTN Emulation solution Learning Path I P Dual Homing and Geographical T Redundancy V Transaction Server mSwitch System Overview ( Web-based ) B Hardware Protection 4 Hrs. Schemes R O mSwitch System Local Number A PES-C4 Bootcamp Portability D 8 Days B Lawful Intercept A mSwitch System mSwitch System Administration and N Overview Maintenance mBOSS Billing D 3 Days 5 Days Fundamentals Intelligent Network N G N 37 ONLINE: www.utstar.com/Training | training@utstar.com
  • 38. Class 5 PSTN Emulation solution (C5-PES) I P T V Core B R O A D B A N D User Distributed Access PSTN N Access G N Combination of mSwitch® System core and MSAN access gateway to emulate the TDM C5 (and/or C4) mSwitch system. – mSwitch system as the core – in one or multiple deployment locations – MSAN as the access gateway – Emulate – to replace and/or to supplement (Greenfield) 38 ONLINE: www.utstar.com/Training | training@utstar.com
  • 39. ® I P Dual Homing and Geographical T Redundancy V Centrex and iOperator mSwitch System Hardware Protection Overview ( Web-based ) Schemes B 4 Hrs. Local Number Portability R O mSwitch System A PES-C4 Lawful Intercept Bootcamp D 8 Days B mBOSS Billing Fundamentals A mSwitch System mSwitch System Administration and N Overview Maintenance Intelligent Network D 3 Days 5 Days CSS ESS N G N 39 ONLINE: www.utstar.com/Training | training@utstar.com
  • 40. Class 5 Voice over Broadband solution - VoBB I P T V Core B PSTN Access R O A D B A N D VoBB Access N G N Combination of mSwitch® System core and SIP/MGCP device to simulate the traditional TDM C5 and POTS line telephony system. – mSwitch System as the core – in one or multiple deployment locations – SIP or MGCP VoIP device as the access in customer premise 40 ONLINE: www.utstar.com/Training | training@utstar.com
  • 41. I P T V B R O A D B A N D N G N 41 ONLINE: www.utstar.com/Training | training@utstar.com
  • 42. Continuity™ FMC Application Server solution – FMC I P Fixed / Wireline Network Mobile Network T Continuity V FMC Solution HLR /VLR SS7 SS7 B Softswitch R MSC O Gateway A SG PSTN/ PLMN PSTN/ PLMN D B A N WiFi D Hotspot Inter-Roaming between WiFi/GSM WiFi/GSM WiFi domain and mobile network Dual Mode Handset N Dual Mode Handset G Continuity Fixed Mobile Convergence (FMC) solution is one of the mSwitch based solutions, N with a trademarked name – Continuity™. Continuity FMC allows the end user to receive telephony service in different access networks but under same user profile. – Different access networks • WiFi and GSM mainly in today’s product offering – Single or dual (multiple) phones – Single or dual phone numbers – But always a logically single user profiles 42 ONLINE: www.utstar.com/Training | training@utstar.com
  • 43. mSwitch® Continuity™ FMC Application Server solution Learning Path I Dual Homing and P Geographical Redundancy T Centrex and iOperator V mSwitch System Hardware Protection Overview Schemes ( Web-based ) 4 Hrs. Local Number Portability B R mSwitch System PES-C5/VoBB/FMC/ iPAS FMC Lawful Intercept O Bootcamp 10 Days 4 Days A mBOSS Billing D Fundamentals mSwitch System mSwitch System B Administration and Overview Maintenance Intelligent Network A 3 Days 5 Days CSS N ESS D N G N 43 ONLINE: www.utstar.com/Training | training@utstar.com
  • 44. iPAS I P T V B R O A D B A N D N G N UTStarcom’s iPAS core network provides call control, interconnection to the PSTN, mobility functions, data connectivity, and overall network operations and back end support. The core network of the iPAS solution is differentiated from the PAS™ solution in that the iPAS network interconnects with the existing Public Switched Telephone Network (PSTN) by the Signaling System 7 (SS7) interface, making it an ideal solution for areas where either extra switching capacity or the V5.2 Next Generation Integrated Digital Loop Carrier (NG-IDLC) interface is not available. Using the IP trunking capability, iPAS can operate as an independent network over a unified IP-based infrastructure. 44 ONLINE: www.utstar.com/Training | training@utstar.com
  • 45. mSwitch® System iPAS solution Learning Path I Dual Homing and Geographical P Redundancy Centrex and T iOperator V Hardware Protection mSwitch System Schemes Overview ( Web-based ) Local Number 4 Hrs. Portability B R mSwitch System PES-C5/VoBB/FMC/ iPAS PHS Application Lawful Intercept O Bootcamp 10 Days 3 Days A mBOSS Billing D mSwitch System mSwitch System Fundamentals B Administration and Overview Maintenance Intelligent Network A 3 Days 5 Days N CSS D ESS N G N 45 ONLINE: www.utstar.com/Training | training@utstar.com
  • 46. mSwitch® System Courses I P Table of Contents: T V MSWITCH® SYSTEM OVERVIEW (WEB-BASED)................................................................ 47 MSWITCH® SYSTEM OVERVIEW ......................................................................................... 48 MSWITCH® SYSTEM PES-C4 BOOTCAMP.......................................................................... 49 B MSWITCH® SYSTEM PES-C5/VOBB/FMC/IPAS BOOTCAMP ............................................ 51 R MSWITCH® SYSTEM ADMINISTRATION AND MAINTENANCE ......................................... 53 MSWITCH® SYSTEM MODULES........................................................................................... 55 O Module: mBOSS billing fundamentals ................................................................................. 55 A Module: dual homing and geographical redundancy ......................................................... 56 D Module: hardware protection schemes ............................................................................... 57 B Module: local number portability.......................................................................................... 57 A Module: lawful intercept solution ......................................................................................... 58 N Module: intelligent network................................................................................................... 58 D Module: CENTREX and iOperator......................................................................................... 59 Module: ESS ........................................................................................................................... 59 Module: CSS........................................................................................................................... 60 N Module: PHS application ....................................................................................................... 60 Module: FMC .......................................................................................................................... 61 G N 46 ONLINE: www.utstar.com/Training | training@utstar.com
  • 47. mSwitch® System Overview (Web-based) I YOU WILL LEARN Course Objectives: This is an introductory course P Upon successful completion of this course you will be able to: intended to provide you with a basic but meaningful T Identify major features, advantages, and applications provided by the mSwitch platform understanding of the UTStarcom mSwitch platform, V Identify mSwitch System components, their functions, and how they interact and its applications and role in with other UTStarcom and vendor equipment a telecommunications network Identify protocols used in mSwitch System operation B COURSE DETAILS R Who Should Attend? Duration: 4 Hrs. Class Size: Min 6, Max 30 O Target audience for this course includes field engineers, administrators, technicians, and managers who have specific duties involving mSwitch System Delivery Method: Web-based A equipment, and/or individuals who simply have a general interest in this UTStarcom product. Course Level: Introductory D Hands-On: Lecture B UTStarcom or Course Prerequisites: Location: Customer site A Before attending this course you should have basic work experience/understanding of Training Material: English N telecommunications voice and/or data networks. A fundamental understanding of the protocols used for signaling and voice/data transport over PSTN and VoIP networks Language: English or Spanish D * Verify for available releases with a would also be very helpful. Training solutions representative. Course Content: N Traditional Telephone Network Components Signaling Concepts General Switch Architecture Service/Application Layer Components G Switching Concepts Softswitch Defined Access Layer Components mSwitch Hardware Overview Call Flow Examples N Control Layer Components OSS Layer Components 47 ONLINE: www.utstar.com/Training | training@utstar.com
  • 48. mSwitch® System Overview I YOU WILL LEARN P Course Objectives: This is an introductory course intended to provide you with a T Upon successful completion of this course you will be able to: Identify major features, advantages, and applications provided by the mSwitch basic understanding of the UTStarcom mSwitch platform, V platform Identify mSwitch System their functions, and how they interact with other and its applications, protocols supported, interaction between UTStarcom and vendor equipment components, its hardware, and Identify protocols used in mSwitch operation a configuration and Identify the SNMS and the mBOSS as the configuration, management, and B provisioning tools for an mSwitch platform provisioning overview R Identify mSwitch System Hardware, their usage, and basic capabilities Identify the main maintenance task required and the maintenance tools O provided by the mSwitch platform COURSE DETAILS A Duration: 3 Days D Who Should Attend? Class Size Min 6, Max 10 (Students): B Target audience for this course includes field engineers, administrators, Delivery Method: Instructor-led technicians, and managers who have specific duties involving mSwitch System A equipment, and/or individuals who simply have a general interest in this Course Level: Introductory UTStarcom product. N Hands-On: Lecture/Demo D Course Prerequisites: Location: UTStarcom or Customer site Training Material: English Before attending this course you should have basic work experience/understanding of telecommunications voice and/or data networks. A fundamental understanding of the Language: English or Spanish protocols used for signaling and voice/data transport over PSTN and VoIP networks N would also be very helpful. * Verify for available releases with a Training solutions representative. G Course Content: N Traditional Telephone mSwitch System Layer´s Number Analysis Introduction Network Components components Call Trace Introduction Switching/Signaling mSwitch System Hardware Dual Homing/GR Overview Concepts Overview Maintenance Overview General Switch vs. SNMS & mBOSS Overview Softswitch Architecture Subscriber Management Introduction 48 ONLINE: www.utstar.com/Training | training@utstar.com
  • 49. mSwitch® System PES-C4 Bootcamp YOU WILL LEARN I How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and P subscribers Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as T initial configuration of the mSwitch equipment How the mSwitch iUMG, iSG, C-SG, and an iCS-P systems provided connectivity and how to configure them for the most V used implementations How to configure and control multiple trunking gateways as part of a PES-C4 solution How to configure Signaling Links and Number Analysis rules in the Call Server for interacting with other external devices and pass calls successfully through the mSwitch platform B How CDRs are generated and collected in the mSwitch Platform R Course Objectives: O Identify major features, advantages, and applications provided by the mSwitch System platform A Identify mSwitch System components, their functions, and how they interact COURSE DETAILS D with other UTStarcom and vendor equipment Identify protocols used in mSwitch operation Duration: 8 Days B Class Size Identify the main types of chassis and modules used in mSwitch System solutions, including their features, installation, positioning, and applications (Students): Min 6, Max 10 A Determine requirements and install mSwitch System cabling Delivery Method: Instructor-led N Execute initial configuration of the mSwitch equipment, regardless of the type Course Level: Introductory of network element Hands-On: 40% D Configure basic parameters in the NMS for the network elements being installed UTStarcom or Location: Configure general parameters for iUMG, iSG, C-SG and iCS-P setup, as well Customer site as physical interfaces configuration Enable exchange of voice calls through the mSwitch platform Training Material: English N Identify interfaces and interactions of the iCS-P with the different network Language: English or Spanish elements used within the mSwitch solution * Verify for available releases with a G Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office, and for data connection Training solutions representative. N with other telephony network elements Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS Identify how CDRs are generated and collected in the mSwitch System platform Continue on next page . . . 49 ONLINE: www.utstar.com/Training | training@utstar.com
  • 50. mSwitch® System PES-C4 Bootcamp (continued) I P Who Should Attend? T Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel V responsible for installing and performing initial setup and/or configuration of mSwitch elements, as well as responsible for mSwitch maintenance and fault correction. Course Prerequisites: B Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of R PSTN switches, signaling protocols (SS7), the TCP/IP protocol and IP addressing is highly recommended. You should also have a solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with O the mSwitch platform is desirable. A Course Content: D B General mSwitch Platform Overview mSwitch System Hardware (Chassis, Modules, Cabling) A NE Initial Configuration iUMG Overview and Basic Configuration N iCS-P Overview and Basic Configuration D C-SG Overview and Basic Configuration iSG Overview and Basic Configuration iMS and Announcement Management Protocols Configuration N Call Trace Tool Number Analysis G Number Processing CDR Management N 50 ONLINE: www.utstar.com/Training | training@utstar.com
  • 51. mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp I YOU WILL LEARN How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and P subscribers Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as T initial configuration of the mSwitch equipment How the mSwitch iUMG, ISG, C-SG, and an iCS-P systems provide connectivity and how to configure them for the most V used implementations How to provision various subscribers (IP Terminal, IAD Terminal, iAN8K Subscriber) on the mSwitch platform, and identify important concepts related to Staff Administration, Subscriber Management and Administration, Number Planning, and Monitoring B What types of Access Devices, other than PHS, can operate with the mSwitch to provide Class 5 (end office) service, and how to configure relevant mSwitch parameters to enable such services R How a Transaction Server (TS) is used within the mSwitch platform, functions performed by its components, and how to configure those components to assess functionality O How CDRs are generated and collected in the mSwitch platform A Course Objectives: COURSE DETAILS D Identify major features, advantages, and applications provided by the mSwitch Duration: 10 Days B platform Identify mSwitch System components, their functions, and how they interact Class Size (Students): Min 6, Max 10 A with other UTStarcom and vendor equipment Identify protocols used in mSwitch operation Delivery Method: Instructor-led N Identify the main types of chassis and modules used in mSwitch solutions, including their features, installation, positioning, and applications Course Level: Introductory D Hands-On: 40% Determine requirements and install mSwitch System cabling UTStarcom or Execute initial configuration of the mSwitch System equipment, regardless of Location: Customer site the type of network element Configure basic parameters in the NMS for the network elements being installed Training Material: English N Language: English or Spanish Configure general parameters for iUMG, ISG, C-SG, and iCS-P setup as well as physical interfaces’ configuration for interconnection to different access * Verify for available releases with a G devices (iAN8K, PBX, etc) Training solutions representative. N Configure V5.2 interfaces to connect legacy PBXs to an mSwitch iUMG Enable exchange of voice calls among the different services indicated above Identify interfaces and interactions of the iCS-P with the different network elements used within the mSwitch solution Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office and for data connection with other telephony network elements Continue on next page . . . 51 ONLINE: www.utstar.com/Training | training@utstar.com
  • 52. mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp (continued) I P Course Objectives (continued) T Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS V Describe and create a numbering plan Describe the role of Subscriber Provisioning in the mBOSS Create and configure various subscribers as well as query and monitor some subscriber statistics Use the iAN8K node as an Access Gateway to enable service provisioning via FXS interfaces B Install iAD and ATA devices and connect them to the mSwitch iCS-P System for service delivery via analog telephones Configure registration of SIP devices to the iCS-P R Identify where the Transaction Server (TS) fits and how it functions within mSwitch platform, and identify features and O related signaling Identify How CDRs are generated and collected in the mSwitch platform A D Who Should Attend? B Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel A responsible for installing and performing initial setup of mSwitch elements and/or configuring and provisioning services to end users, as well as responsible for mSwitch maintenance and fault correction. N Course Prerequisites: D Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with the mSwitch platform is desirable. N Course Content: G General mSwitch Platform Overview Protocols Configuration N mSwitch Hardware (Chassis, Modules, Cabling) Call Trace Tool NE Initial Configuration Number Analysis iUMG Overview and Basic Configuration Number Processing iCS-P Overview and Basic Configuration mBOSS Overview C-SG Overview and Basic Configuration mBOSS Subscriber Operations (Staff Administration, iSG Overview and Basic Configuration Number Planning, Subscriber Management) iMS and Announcement Management Transaction Server Fundamentals and Configuration CDR Management 52 ONLINE: www.utstar.com/Training | training@utstar.com
  • 53. mSwitch® System Administration and Maintenance YOU WILL LEARN I How to use the Fault Management Tools for monitoring the Network status How to identify associated alarms to specific failures and find the root cause P How to manage the Performance Management tool How performance statistics are collected and stored T How to create customized performance statistics reports How to analyze some of the most relevant performance statistics Identify the different types of servers required in an mSwitch implementation as well as their related databases and V operating systems Basic concepts on the Oracle database as well as its operation and maintenance procedures Identify NMS, mBOSS and Transaction Server processes, their operation and maintenance procedures Identify the different types of logs that could be found in the mSwitch platform for their analysis Identify the most important SNMS logs to have present when troubleshooting SNMS related problems B Identify the most important TS logs to have present when troubleshooting TS related problems Identify the logs generated by the mBOSS platform and its applications R Identify the location and general usage of the logs generated by the mBOSS Tools Identify the recommended log analysis process for the mSwitch platform O How to perform Database and NE Backups and Restore How to verify Hardware and Servers status A How to verify and operate Hardware and Servers Redundancies How to perform general database routine maintenance procedures D Identify the information required for dimensioning correctly an mSwitch platform Identify the process and logic behind the number of boards and NEs required when dimensioning an mSwitch platform B Be able to calculate the number of boards, circuits, and trunks required for dimensioning an mSwitch platform based on the initial information provided A N Course Objectives: COURSE DETAILS D Duration: 5 Days Operate effectively the Fault management and Performance management tools provided by the NMS Class Size Min 6, Max 10 (Students): Identify the most important Performance Statistics in the mSwitch Platform and generate their reports for their analysis Delivery Method: Instructor-led Operate and administrate with confidence the multiple servers required in an Course Level: Introductory N mSwitch Implementation Locate and identify the most useful logs in the servers of an mSwitch System Hands-On: 40% G implementation Execute successfully maintenance procedures on mSwitch System hardware Location: UTStarcom or Customer site N and servers Training Material: English Identify the required data for dimensioning an mSwitch network, as well as the required calculus for coming up with the number of Network Elements and/or Language: English or Spanish boards * Verify for available releases with a Training solutions representative. Continue on next page . . . 53 ONLINE: www.utstar.com/Training | training@utstar.com
  • 54. mSwitch® System Administration and Maintenance (continued) I Who Should Attend? P Target audience for this course includes maintenance, NOC, and technical support personnel responsible for mSwitch T System maintenance and fault correction, as wells as engineering personnel in charge of the dimensioning and planning of the network. V Course Prerequisites: Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a B solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with the mSwitch platform is desirable. BootCamp is a prerequisite to attend this course. R O Course Content: A Fault Management Tool D Basic Alarm Analysis Performance Management Tool B Performance Statistics Collection A Understanding Performance Statistics Servers Overview N DB Server Operation and Maintenance D NMS Server Operation and Maintenance mBOSS Server Operation and Maintenance Transaction Server Operation and Maintenance Log Files Introduction NMS/TS/mBOSS Logs N Hardware Configuration Backup and Restore Hardware Redundancy Operations and Status G Monitoring Server Redundancy Operations and Status monitoring N Database Maintenance Procedures System Dimensioning 54 ONLINE: www.utstar.com/Training | training@utstar.com
  • 55. mSwitch® System Modules Module: mBOSS Billing Fundamentals MODULE DETAILS I Students will learn Duration: 5 Days Upon successful completion of this course you will be able to: Identify the mBOSS as a Subscriber and Billing management Platform, as well as its Class Size Min 6, Max 10 P (Students): key functions, functional modules, and subsystems Locate the mBOSS Platform inside an mSwitch network, and identify its relationship Delivery Method: Instructor-led T with other Network Elements Differentiate basic concepts related to the billing operations Identify the required components and steps in a complete billing process Course Level: Advanced V Differentiate important concepts related to the basic billing Configuration Hands-On: 50% Execute a basic mBOSS Initial Configuration such that it is ready for more advanced Billing provisioning steps UTStarcom or Location: Identify the concept of CDR and its basic internal structure Identify the iCS-P configurations related to CDRs generation and its internal capacity Customer site B Identify main features and basic operation of PSC and AC Training Material: English Describe the CDR’s pricing process and the information required for that purpose Language: English or Spanish R Execute the Price Plan Advanced configuration (Discounts, Price Plan Details, limited Flat Rate) Identify the CDRs’ locations in the PSC and AC, as well as the existing CDR related O OSS Tools Identify the Accounting process and its functions as part of the OBS capabilities A Identify and execute the processes required for performing the Regular Accounting steps D Identify the tables and information in DB involved in the Regular Accounting processes B Identify the concept of Gift and Gift package for being used in the Bonus and Promotion policies Configure Bonus Policies and apply them to different kinds of Service Plans A Configure different kinds of Promotions, identify their differences and apply for them through the mBOSS GUI N Describe the operation of the OSS Tools related to pay delay monitoring Configure rules for automated actions from the OSS Tools D Course Content: mBOSS Overview Accounting o mBOSS Introduction o Accounting Introduction o o mBOSS Features mBOSS and the mSwitch Platform o o Usage Summary Charge N o mBOSS Subsystems o Invoice o mBOSS Server’s Modules Billing Process Overview o o Write Off Accounting Summary G o o Basic Concepts Billing Process Introduction Bonus and Promotions o Introduction N o Billing Flow Examples o Bonus Policies Initial BPM Configuration o Promotions o Basic Concepts o Time/Zone Discount o Initial Billing Configuration o Time/Usage Discount o Basic Billing Configuration o Callee Discount CDR Pricing o Limited Flat Rate o CDR Introduction o Gift Package o CDR Generation o Multi-service Bundle o iCS-P CDR Configuration Subscriber Status Management o PSC-Prepaid Service Center o Deposit Monitor o AC-Accounting Center o Balance Notify o Pricing o Price Plan Advanced Configuration o CDR Management o CDR Related OSS Tools 55 ONLINE: www.utstar.com/Training | training@utstar.com
  • 56. Module: Dual Homing and Geographical Redundancy MODULE DETAILS I Duration: 1 Day P Students will learn Upon successful completion of this course you will be able to: Class Size (Students): Min 6, Max 10 T Identify how load sharing protection (Dual Homing) is implemented in the mSwitch platform Delivery Method: Instructor-led Identify existing Dual Homing applications inside the mSwitch Platform, their V benefits and requirements Identify the main concepts related to an iCS-P C5 and C4 Dual Homing scenario Course Level: Intermediate Identify the Network Elements involved in an iCS-P C4 and C5 Dual Homing Hands-On: 30% configuration and their interactions in a switchover UTStarcom or Configure the different elements and parameters related to a C4 and C5 Dual Location: Customer site Homing scenario B Identify GR mechanisms in the TS elements Training Material: English Configure VIP related parameters in an SLR and iCS-P R Identify the possible TS GR scenarios available in the mSwitch platform Identify the possible iCS-P Dual Homing statuses, how iCS-P enters into each Language: English or Spanish O status, and how it operates while in each status Identify and navigate available Dual Homing status windows in the SNMS A Identify and use the Dual Homing control commands available through the SNMS interface D Content B DH Introduction o Dual Homing Introduction o C4/C5 Dual Homing Solution A o iCS-P and TS Dual Homing Solution o mBOSS and SNMS Dual Homing Solution N C5 Dual Homing o iCS-P C5 Dual Homing Introduction D o C5 Dual Homing Configuration C4 Dual Homing o iCS-P C4 Dual Homing Introduction o C4 Dual Homing Configuration TS Dual Homing o TS GR Introduction VIP Protection N o o o VIP Configuration VIP Cache synchronization G o o TS GR Scenarios DH Status and Operation N 56 ONLINE: www.utstar.com/Training | training@utstar.com
  • 57. Module: Hardware Protection Schemes MODULE DETAILS Students will learn Identify the different types of board protection existing in the mSwitch platform Duration: 1 Day I Identify how the different types of board protection types are applied Class Size Configure the three main board protection schemes in mSwitch CPU 1+1 Dynamic Protection (Students): Min 6, Max 10 P Delivery Method: Instructor-led Protection for SDH/OC3 RTM Boards Platform Inherent Protections Course Level: Intermediate T Identify the need for chassis high availability (HA) compared to other kind of protections Identify the hardware (HW) requirements for setting up a Chassis HA protection Hands-On: 40% V Configure Chassis HA protection in an mSwitch network element (NE) UTStarcom or Location: Customer site Training Material: English Content Boards Protection B Language: English or Spanish o o Board Protection in mSwitch Systems CPU 1+1 Dynamic Protection R o o SDH Protection in mSwitch Systems SDH Configuration in SNMS O o 1+1 Fixed Protection o N+1 Fixed Protection A o Platform Inherent Protections Chassis HA o mSwitch Chassis HA Introduction D o o Architecture IP Addresses B o o Configuration Status and Control A N D Module: Local Number Portability MODULE DETAILS Students will learn Identify Non-IN Local Number Portability concept and its application in an Duration: 1 Day N mSwitch network How to configure the possible Non-IN LNP scenarios in the mSwitch Platform Analyze the Non-IN LNP call flows to/from the PSTN Class Size (Students): Min 6, Max 10 G Identify Local Number Portability as an IN service provided by the Feature Server and the SLR subsystems in an mSwitch implementation Delivery Method: Instructor-led N How to configure and provision IN LNP in the mSwitch platform Course Level: Intermediate Analyze IN LNP call flows using our IN service Hands-On: 30% Content Non-IN LNP Overview UTStarcom or Location: Unified CFU Prefix Solution Customer site Unified CFU Number Solution mSwitch to non-Ported-out Prefix Calls Training Material: English IN LNP Overview IN LNP Configuration Language: English or Spanish IN LNP Flows 57 ONLINE: www.utstar.com/Training | training@utstar.com
  • 58. Module: Lawful Intercept Solution MODULE DETAILS I Students will learn Identify the Lawful Intercept Application, its components and interaction with other Duration: Class Size 1 Day. mSwitch sub-systems Min 6, Max 10 P How to install and configure the Lawful Intercept components How to operate and maintain the Lawful Intercept application (Students): Delivery Method: Instructor-led T Content Course Level: Intermediate V Lawful Intercept Overview o Lawful Intercept Introduction Hands-On: 30% o Lawful Intercept Architecture UTStarcom or o Lawful Intercept Components Location: Customer site o Lawful Intercept Call Flows Lawful Intercept Admin Server/Event Server, Installation, and Configuration Training Material: English B Lawful Intercept Gateway, Hardware Components, and Configuration Lawful Intercept Provisioning and Monitoring Operations Language: English or Spanish R Lawful Intercept Maintenance O A D B Module: Intelligent Network MODULE DETAILS A Students will learn N Identify the iCS-P as an SFP in an Intelligent Network environment Duration: 2 days Configure the iCS-P’s CPA (Common protocol Adapter) and IN triggers for Class Size D enabling INAP/CAP with external SCP devices (through CPS2100) (Students): Min 6, Max 10 Identify the CPS2100 as the Intelligent Network Stack builder device for Delivery Method: Instructor-led mSwitch elements Configure the CPS2100 for enabling the communication with external SS7 IN Course Level: Intermediate devices Identify the FS+SE/TSFS+CPS2200 as the SCP solution inside the mSwitch Hands-On: 40% N platform Configure FS and SE for interworking with external SS7 IN devices Location: UTStarcom or Identify the CPS2200 as the server based Common Protocol Stack Builder for G mSwitch subsystems Configure CPS2200 for enabling the communication with external SS7 IN Training Material: Customer site English N devices Identify some of the Services provided by the mSwitch SCP solution (FS+SE, Language: English or Spanish TSFS+CPS2200) and their call flows Content Intelligent Network Introduction CPS2100 Hardware and Configuration iCS-P IN related configuration FS/TSFS Configuration and Implementation SE Overview and Configuration CPS2200 Overview and Configuration IN Services in FS/TSFS IN Call Flows in mSwitch 58 ONLINE: www.utstar.com/Training | training@utstar.com
  • 59. Module: CENTREX and iOperator MODULE DETAILS Students will learn Duration: 1 Day Identify important concepts related to Centrex Configure mSwitch parameters for Centrex Class Size I Min 6, Max 10 Configure Subscriber parameters for Centrex Describe the role of iOperator2000 and NbrEditor (Students): Delivery Method: Instructor-led P Identify network elements used to implement iOperator Identify the functions of iOperator2000 and NbrEditor Identify important requirements associated with initial configuration of iOperator and Course Level: Intermediate T the NbrEditor Identify important concepts and requirements associated with iOperator2000 Hands-On: 40% V functions, maintenance, troubleshooting UTStarcom or Identify how Centrex can be configured through the ESS interface Location: Customer site Training Material: English Content Language: English or Spanish B Centrex Concepts mSwitch Parameter Configuration for Centrex Subscriber Parameter Configuration for Centrex R iOperator2000 o Overview O o o Access Functions A Number Editor o Overview D o Access o Functions Maintenance and Troubleshooting iOperator2000 B A N Module: ESS MODULE DETAILS D Students will learn Duration: 4 Hrs. Describe ESS and its functions Identify the elements that comprise the ESS architecture and how they are used Class Size Min 6, Max 10 to provide services to end users (Students): Describe the ESS Manager tool and its functions and configuration Describe the ESS Portal and its functions and configuration Delivery Method: Instructor-led N Intermediate Content ESS Introduction Course Level: Hands-On: 30% G ESS Architecture ESS Manager Operation Location: UTStarcom or N o Enterprise Configuration Customer site o Resources assignment o Centrex Configuration Training Material: English o Conferencing Configuration ESS Portal Operation Language: English or Spanish o Employee Management o Meeting Room Management o Centrex Configuration o Conferencing Configuration 59 ONLINE: www.utstar.com/Training | training@utstar.com
  • 60. Module: CSS MODULE DETAILS Students will learn I Describe CSS and its functions Duration: 4 Hrs. Identify the elements that comprise the CSS architecture and how they are used Class Size P to provide services to end users Describe the CSS Admin tool and its functions and configuration (Students): Min 6, Max 10 Delivery Method: Instructor-led T Describe the CSS Customer Portal and its functions and configuration Course Level: Intermediate Content V CSS Introduction Hands-On: 30% o CSS Introduction o CSS Architecture UTStarcom or CSS Administration Location: Customer site o CSS Admin Tool Introduction B o CSS Administration Tool CSS Admin User Administration Training Material: English News Management Language: English or Spanish R Vote Management Message Management O Logo Management Function Customization A CSS Operation Dispatch Configuration (Server Configuration) D o o Introduction Main Window Self Service Menu B o Service Query Menu Service Order Menu A Deposit Card Menu User Profile Menu N D Module: PHS Application MODULE DETAILS Students will learn Duration: 3 Days PHS hardware and its installation requirements N How to configure PHS equipment mSwitch configuration for PHS application Class Size (Students): Min 6, Max 10 G PHS Handset programming and subscriber provisioning Basic PHS application troubleshooting and monitoring Delivery Method: Instructor-led Course Level: Intermediate N Content Hands-On: 50% PHS Application Overview CSC Hardware CS Hardware UTStarcom or Location: Netman® 2020/SNMS/mBOSS Introduction Customer site CSC Configuration CS Configuration Training Material: English mSwitch PHS Configuration Language: English or Spanish PHS Phones & Subscriber Management PHS Service Monitoring & Troubleshooting 60 ONLINE: www.utstar.com/Training | training@utstar.com
  • 61. Module: FMC MODULE DETAILS Students will learn Duration: 4 Days Upon successful completion of this course you will be able to: Identify FMC components Class Size I Min 6, Max 10 Identify the way FMC and GSM network components interact Configure FMC Components (Students): Delivery Method: Instructor-led P Do FMC Services Provisioning Identify call flows Course Level: Advanced T Content Hands-On: 40% V GSM Overview UTStarcom or Location: o GSM Architecture Customer site o Mobile Signaling Overview FMC Overview Training Material: English o Introduction Language: English or Spanish B o FMC Solutions o Architecture and Components Call Flow examples R FMC Subsystems configuration o HLRA/VLRA/SAU O o o FS/SE iCS-P and SRL A FMC Services Provisioning o Dual Attachment D Call Flow B A N D N G N 61 ONLINE: www.utstar.com/Training | training@utstar.com
  • 62. I 8250 PCMS P T V B R O A D B A N D N G N 62 ONLINE: www.utstar.com/Training | training@utstar.com
  • 63. 8250 Personal Communications Management System Courses I P Table of Contents: T V 8250 PCMS OVERVIEW ......................................................................................................... 64 8250 PCMS ADMINISTRATION.............................................................................................. 65 8250 PCMS SYSTEM MAINTENANCE, DIAGNOSTICS, AND DISASTER RECOVERY ...... 66 B R O A D B A N D N G N 63 ONLINE: www.utstar.com/Training | training@utstar.com
  • 64. I 8250 PCMS Overview P YOU WILL LEARN T Course Objectives: This is an introductory course intended to provide you with a V Upon successful completion of this course you will be able to: Identify main features and applications of the 8250 PCMS system basic but meaningful understanding of the Identify the core components of an 8250 PCMS solution, their functions and UTStarcom 8250 PCMS relationship Solution Identify protocols used and flows in the 8250 PCMS system between its B components R Who Should Attend? O A Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for supporting and/or D selling the 8250 PCMS Solution. COURSE DETAILS Duration: 4 Hrs. B Course Prerequisites: Class Size Min 6, Max 30 A General telecom technology knowledge and intermediate networking knowledge (Students): Delivery Method: Web-based N Introductory Course Level: D Hands-On: Lecture Course Content: Location: Web-based Technology Overview Training Material: English o Messaging, SIP N System Overview Language: English G o 8250 PCMS components and their functions (MMU & MSU) * Verify for available releases with a Training solutions representative. N Network Interfaces and Interoperability Redundancy Platform and user features Call flows 64 ONLINE: www.utstar.com/Training | training@utstar.com
  • 65. 8250 PCMS Administration Course Objectives: YOU WILL LEARN How to implement, configure, I Upon successful completion of this course you will be able to: Identify PCMS benefits, architecture, configurations, applications, and features and administratively troubleshoot the UTStarcom P Identify hardware/software installation and system test requirements, install standalone application, and login/create a new administrator profile PCMS system voice, fax, and email messaging in a Telco/SIP T Set class-of-service (COS) parameters and permissions to meet specified requirements; create a subscriber profile and setup a mailbox for the user with environment V a telephone user interface (TUI); use the TUI to add a PSTN phone entry to subscribers address book Configure parameters such as company, division, send user groups (SUGs), auto attendant (AA), and message on demand (MOD) features, pager template, time zones, distribution lists, VPIM (Voice Protocol for Internet Mail), B and SMDI (Simple Message Delivery Interface) to meet specified requirements R Generate, verify, and interpret subscriber and administrator reports; alter report generation schedules; and use system configuration buttons to add and/or COURSE DETAILS O change system parameter settings, or gather information as prescribed Access and interpret system status information used to perform limited Duration: 5 Days A troubleshooting Class Size (Students): Min 6, Max 10 D Who Should Attend? Delivery Method: Instructor-led B Target audience for this course includes field and system engineers, Course Level: Intermediate A Hands-On: 60% administrators and provisionary personnel responsible for supporting and/or selling unified messaging systems such as the 8250 PCMS. UTStarcom or N Location: Customer site D Course Prerequisites: Training Material: English Before attending this course, students should be familiar with common features and Language: English functions of personal communication or unified communications systems. General * Verify for available releases with a knowledge of the desktop operating system and UNIX® command lines is also helpful. Training solutions representative. N G Course Content: N System Overview Company and SUG Conf. System Setup Auto Attendant and Message on Demand Configuration Class of Service Mailbox Configuration Configuration Configuring Other System Options Reports and System Status 65 ONLINE: www.utstar.com/Training | training@utstar.com
  • 66. 8250 PCMS System Maintenance, Diagnostics, and Disaster Recovery I YOU WILL LEARN P Course Objectives: How to install, connect, and maintain hardware components T Upon successful completion of this course you will be able to: of the 8250 PCMS platform Identify and install hardware used to build an 8250 PCMS environment V Wire and interconnect 8250 PCMS system components and install and How to diagnose and configure MMU and MSU applications troubleshoot various alarm Identify and manage key system and application files within the UNIX® file conditions within the 8250 PCMS system hardware and software B Deploy and utilize diagnostic and troubleshooting tools to analyze the overall health and functionality of the 8250 PCMS Guidelines for planning, managing, and performing 8250 R Identify and analyze various log files as part of the troubleshooting and PCMS disaster recovery optimization process O Deploy and utilize system monitoring tools provided by UTStarcom procedures A Identify best practices and guidelines for planning, managing, and performing 8250 PCMS disaster recovery procedures COURSE DETAILS D Perform a database backup and recovery of the 8250 PCMS message stores and specific configuration files Duration: 4 Days B Who Should Attend? Class Size Min 6, Max 10 (Students): A Delivery Method: Instructor-led Target audience for this course includes field and system engineers, N network administrators, and the technicians and managers responsible for Course Level: Intermediate installing, configuring, and managing the 8250 PCMS platform. D Hands-On: 60% Course Prerequisites: Location: UTStarcom or Customer site Before attending this course you should have successfully completed the Training Material: English UTStarcom 8250 PCMS Administration course. A general knowledge of the UNIX® N operating system and TCP/IP networking concepts is also required. Language: English G * Verify for available releases with a Training solutions representative. N Course Content: Hardware Identification and Installation Diagnostic Troubleshooting Tools MMU Software Installation and Initial Configuration System Monitoring MSU Software Installation and Initial Configuration Disaster Recovery UNIX File System Management Wiring and Interconnectivity 66 ONLINE: www.utstar.com/Training | training@utstar.com
  • 67. I P T V B R O A D B A N D N G N 67 ONLINE: www.utstar.com/Training | training@utstar.com
  • 68. I Implicity™ IP Messaging Solution Courses P Table of Contents: T V IMPLICITY™ IP MESSAGING SOLUTION OVERVIEW (WEB BASED) ............................... 69 IMPLICITY™ IP MESSAGING SOLUTION OPERATIONS & MAINTENANCE ..................... 70 IMPLICITY™ IP MESSAGING SOLUTION PROVISIONING.................................................. 71 B R O A D B A N Implicity Overview (Web-based) Implicity Operation and Maintenance Implicity Provisioning D 4 Hrs. 3 Days 5 Days N G N 68 ONLINE: www.utstar.com/Training | training@utstar.com
  • 69. Implicity™ IP Messaging Solution Overview (web based) Course Objectives: YOU WILL LEARN I Upon successful completion of this course you will be able to: This is an introductory course intended to provide you with a P Identify main features and applications of the Implicity system Identify the core components of an Implicity solution, their functions and basic but meaningful understanding of the T relationship Identify protocols used and flows in the Implicity system between its UTStarcom Implicity Solution V components Identify local and geographical redundancy options utilizing VERITAS B Who Should Attend? R Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for supporting and/or O COURSE DETAILS selling the IP messaging solution such as Implicity. Duration: 4 Hrs. A Class Size: Min 6, Max 30 D Course Prerequisites: Delivery Method: Web-based B Course Level: Introductory A General telecom technology knowledge, an intermediate networking knowledge and a basic telephone networks technology knowledge is desired Hands-On: Lecture N Location: Web-based D Training Material: English Language: English * Verify for available releases with a Training solutions representative. N Course Content: G Concepts related to messaging, SIP, and Veritas Implicity 8.0 components and their functions Network Interfaces and Interoperability N as they apply to Implicity 8.0 Site and geographic redundancy applications CDR Server Media Server Unit (MSU) Platform and user features Directory Server (LDAP) Call flows Messaging Server (IMAP) IMAP Proxy Server (MMP) Notification Server Codec Conversion Server (CCS) 69 ONLINE: www.utstar.com/Training | training@utstar.com
  • 70. Implicity™ IP Messaging Solution Operations & Maintenance I YOU WILL LEARN P Course Objectives: This is an introductory course intended to provide you with T Upon successful completion of this course you will be able to: the basic knowledge about how Maintain the Implicity Solution to operate and maintain the IP V Manage & Monitor Services & Operations of each Implicity Element messaging solution (Implicity) Manage Fail-over mechanisms deployed with Implicity Indentify Procedures for Backup of Critical Data Complete Log & Alarm Maintenance B Troubleshoot Implicity elements and VERITAS R Who Should Attend? O A Target audience for this course includes field and system engineers, COURSE DETAILS administrators, and provisionary personnel responsible for operating and Duration: 4 Days D maintaining the IP messaging solution such as Implicity. Class Size Min 6, Max 10 B (Students): Course Prerequisites: Delivery Method: Instructor-led A Intermediate Course Level: N General telecom technology knowledge, an intermediate networking knowledge, a Hands-On: 50% basic telephone networks technology knowledge is desired, UNIX® Experience D recommended and Implicity IP messaging solution Overview course Location: UTStarcom or Customer site Training Material: English Language: English N * Verify for available releases with a G Course Content: Training solutions representative. N VERITAS Concepts Operations & Maintenance System Status Clusters Services Management Log Maintenance Service Groups Server and Services Operation Troubleshooting Resources Fail Over Mechanisms Console System Monitoring Backup Functions Process Monitor (mon) 70 ONLINE: www.utstar.com/Training | training@utstar.com
  • 71. Implicity™ IP Messaging Solution Provisioning YOU WILL LEARN I Course Objectives: How to provision System Settings, create Auto- P Overview of the Implicity Solution Attendants and Mailboxes as well as the Telephone User T Provision System Settings (COS, Companies, Divisions, Roles) Configure Subscriber Mailbox options Interface (TUI) V Create Auto-Attendants Learn the Telephone User Interface (TUI) Who Should Attend? B Target audience for this course includes field and system engineers, R administrators, and provisionary personnel responsible for Provisioning activity in the IP messaging solution such as Implicity. O COURSE DETAILS A Course Prerequisites: Duration: 4 Days D Class Size Min 6, Max 10 General Telecom Technology knowledge, an intermediate networking knowledge, a basic telephone networks technology knowledge is desired and Implicity IP messaging (Students): B Delivery Method: Instructor-led solution Overview course Introductory A Course Level: Hands-On: 50% N Course Content: Location: UTStarcom or D Customer site Technology Overview Training Material: English System Architecture Language: English Provisioning Subscriber Options Auto Attendant * Verify for available releases with a N Telephone User Interface (TUI) Training solutions representative. G N 71 ONLINE: www.utstar.com/Training | training@utstar.com
  • 72. I AccessGuard 500™ System Courses P T Table of Contents: V ACCESSGUARD 500™ SYSTEM OVERVIEW (WEB BASED) ............................................. 73 B R O A D B A N D N TM G N Access Guard 500 System Overview (Web-based) 1 Hr 72 ONLINE: www.utstar.com/Training | training@utstar.com
  • 73. AccessGuard 500™ System Overview (web based) Course Objectives: YOU WILL LEARN I Upon successful completion of this course you will be able to: This is an introductory course P intended to provide you with a basic but meaningful T Describe the benefits of the AccessGuard 500 to our customers. Describe the product features. understanding of the UTStarcom AccessGuard 500 V Describe the management features. System Describe the operational functions. Describe the management functions. Provide a hardware description. B Identify the system interfaces. R Identify and discuss supported transaction protocols. O COURSE DETAILS A Who Should Attend? Duration: 1 Hr. D Target audience for this course includes sales, support, field and systems engineers, as well as administrators responsible for supporting and/or selling Class Size: Min 6, Max 30 B the AccessGuard 500 System. Delivery Method: Web-based A Course Level: Introductory Course Prerequisites: Hands-On: Lecture N Location: Web-based D General telecom technology knowledge is desired. Training Material: English Language: English * Verify for available releases with a Training solutions representative. N Course Content: G A product description N Benefits of the AccessGuard 500 Features of the AccessGuard 500 Operational and Management functions Hardware components, interfaces and supported transaction protocols For additional information about AccessGuard 500™ courses please contact us at training@utstar.com 73 ONLINE: www.utstar.com/Training | training@utstar.com
  • 74. Global Locations NORTH AMERICA CHINA UTStarcom Inc. UTStarcom (China) Ltd. Corporate Headquarters 10F, Tower E2, The Towers, Oriental Plaza 1275 Harbor Bay Parkway No. 1 East Chang An Ave., Alameda, CA 94502 USA Dong Cheng district, Beijing, China Phone: +1 (510) 864-8800 Post code: 100738 Phone: +86 (10) 8520-5588 UT Personal Communications HQ 555 Wireless Blvd. UTStarcom Telecom CO., Ltd. Hauppauge, NY 11788 USA No. 368 Liuhe Road, Hi-Tech Industry Phone: +1 (631) 233-3300 Development Zone Binjiang, Hangzhou 310053, PRC UTStarcom Inc. Phone: +86 (571) 88862342 3800 Golf Road Rolling Meadows, IL 60008 USA UTStarcom (China), Ltd. Phone: +1 (847) 631-9000 R&D Center 3rd Floor Legend Building, High-Tech Industry Park, UTStarcom Inc. Nanshan Shenzhen 518057, P.R. China Richmond, BC Phone: +86 (755) 2695-2899 4600 Jacombs Road Richmond, BC V6V 3B1 Canada INDIA Phone: +1 (604) 276-0055 UTStarcom Inc. EUROPE, MIDDLE EAST, 805 Signature Towers II, South City I AFRICA (EMEA) Gurgaon, Haryana 122001, India Phone: +91 124 4166100 UTStarcom France 143 143 bis Avenue de Verdun 92130 JAPAN Issy les Moulineaux, France Phone: +33 1 7095 1100 UTStarcom Inc. Shiba-Koen Tower 9F/10F2-11-1, UTStarcom Ireland Ltd. Shiba-koen, Minato-ku Tokyo 105-0011, Japan Block 17 Joyce Way Phone: +81-3-6430-8600 Park West Business Park Nangor Road Dublin 12, Ireland ASIA PACIFIC (APAC) Service Phone: +353 (1) 629-7777 UTStarcom Inc. CARIBBEAN AND 18/F Cambridge House LATIN AMERICA (CALA) Tai Koo Place, 979 King’s Road Island East, Hong Kong UTStarcom Inc. Phone: +852 2500-0600 1550 Sawgrass Corp. Parkway Ste 100 Sunrise, Florida 33323 USA Phone: (954) 745-3700 Worldwide Training Locations UTStarcom Inc, UTStarcom Inc, UTStarcom Inc, UTStarcom Inc, Rolling Meadows, IL México City Ireland No. 368 Liuhe Road, 3800 Golf Road Monte Pelvoux #120 Block 17 Joyce Way Hi-Tech Industry Development Rolling Meadows, IL 60008 Col. Lomas de Chapultepec Park West Business Park Zone Phone: +1 (847) 631-9000 México City, DF 11000, México Nangor Road, Dublin 12, Ireland Binjiang, Hangzhou 310053, PRC Phone: +52 (55) 5201-7600 Phone: +353 (1) 629-7777 Phone: +86 (571) 88862342 74 ONLINE: www.utstar.com/Training | training@utstar.com
  • 75. Global Locations Training Locations Please note the information contained herein is intended for informational purposes only. Since products described above may require certain operating conditions and/or the information may contain forward looking statements, this document should not be interpreted to be a commitment on the part of UTStarcom. Also, because UTStarcom must respond to changing market conditions, the specifications are subject to change without notice. UTStarcom makes no warranties, expressed or implied, on the information contained in this document. About UTStarcom, Inc. UTStarcom is a global leader in IP-based, end-to-end networking solutions and international service and support. The company sells its broadband, wireless, and handset solutions to operators in both emerging and established telecommunications markets around the world. UTStarcom enables its customers to rapidly deploy revenue-generating access services using their existing infrastructure, while providing a migration path to cost-efficient, end-to-end IP networks. Founded in 1991 and headquartered in Alameda, California, the company has research and design operations in the United States, China, Korea, and India. UTStarcom is a FORTUNE 1000 company. For more information about UTStarcom, visit the company’s Web site at www.utstar.com <http://www.utstar.com/>. Copyright © 2008 UTStarcom, Inc. All Rights Reserved. UTStarcom, the UStarcom logo and A Better World of Communication, NetRing, mSwitch and RollingStream are registered trademarks of UTStarcom, Inc., and its subsidiaries. All other trademarks are the property of their respective owners. 75 ONLINE: www.utstar.com/Training | training@utstar.com
  • 76. 76 ONLINE: www.utstar.com/Training | training@utstar.com

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