RTD7, 3-4 October, General Programme: in English and Catalan
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

RTD7, 3-4 October, General Programme: in English and Catalan

on

  • 715 views

 

Statistics

Views

Total Views
715
Views on SlideShare
279
Embed Views
436

Actions

Likes
2
Downloads
1
Comments
0

3 Embeds 436

http://rtd7.org 429
http://rtd7.org.previewdns.com 6
http://translate.googleusercontent.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • English 1
  • Català 1
  • English 2
  • Català 2
  • English 3
  • English 3
  • English 3
  • Català 3
  • English 4
  • Català 4
  • English 5
  • Català 5
  • English 6
  • Català 6
  • English 7
  • Català 7
  • English 1
  • Català 1
  • English 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2
  • Català 2

RTD7, 3-4 October, General Programme: in English and Catalan Presentation Transcript

  • 1. Catalonia Main Figures 24.4 million tourists: 3.107.900 ha Surface Tourism is 11% of the GDP 14.4 foreign tourists 4.1 Spanish tourists 6 Catalan tourists 7.5 million inhabitants 11.9% of the total working population 343.000 people directly employed Mediterranean Sea Foreign tourists: 12.607,9 million€ expenditure Spanish Tourists : 1.006,9 million€ Catalan Tourists 5.080 million€
  • 2. Catalunya en Xifres K2 32.107,9 Superfície El turisme representa el 11% PIB 24.4 de turistes 14.4 turistes estrangers 4.1 milions turistes espanyols 6 milions de turistes catalans 7.5 milions habitants 11.9% de la població ocupada 343.000 persones ocupades directes Mar Mediterrani Turistes estrangers: 12.607,9 milions€ despesa Turistes espanyols: 1.006,9 milions€ Turistes catalans 5.080 milions€
  • 3. 9 Territorial Brands in Catalonia
  • 4. 9 Marques Territorials a Catalunya Mar Mediterrani
  • 5. Tourist Demand in Catalonia Number of tourists More than 1.000.000 (5) 250.001 to 1.000.000 (6) 50.001 to 250.000 (16) 0 to 50.000 (14) Note: Only Hotels, campings and country hotels analysed. Source: Observatori d’Empresa i Ocupació from data from the l’EOH, l’EOAC and l’EOTR from l’INE.
  • 6. Afluència de turistes a Catalunya Nota: Els establiments considerats són hotels, càmpings i turisme rural. Font: Observatori d’Empresa i Ocupació a partir de les dades de l’EOH, l’EOAC i l’EOTR de l’INE.
  • 7. Tourist offer in Catalonia Number of tourist accomodations 200 and more (6) 100 to 199 (14) 50 to 99 (15) 0 to 49 (6) Nota: Only Hotels, campings and country hotels analysed Source: Observatori d’Empresa i Ocupació from data of the Registre de Turisme de Catalunya.
  • 8. Oferta turística a Catalunya Nota: Els establiments considerats són hotels, càmpings i turisme rural. Font: Observatori d’Empresa i Ocupació a partir de les dades del Registre de Turisme de Catalunya.
  • 9. Air connections in Europa (Barcelona - El Prat, Girona and Reus)
  • 10. Connexions Aèries a Europa (Barcelona - El Prat, Girona i Reus)
  • 11. Air connections worldwide ( Barcelona - El Prat, Girona and Reus) DUBAI MIAMI
  • 12. Connexions Aèries a la resta del món ( Barcelona - El Prat, Girona i Reus) DUBAI MIAMI
  • 13. Documentation required for Simultaneous interpeting
  • 14. Simultaneous interpreting Interpretació simultània Interpretación simultánea
  • 15. BE INCLUSIVE!  OTHER PARTICIPANTS MAY SPEAK SPANISH OR CATALAN: PLEASE COLLECT A RECEIVER IN ORDER TO FOLLOW WHAT THEY ARE SAYING
  • 16. CONTROL DE VOLUM INDICADOR DE CANAL SELECTOR DE CANAL ENCENDRE/APAGAR
  • 17. PLENARY LANGUAGES & CHANNELS IDIOMES I CANALS IDIOMAS Y CANALES ENGLISH 3 CATALÀ 4 SE PUEDE HABLAR CASTELLANO SPANISH MAY BE SPOKEN
  • 18. ESADEFORUM PARALLEL SESSION CHANNELS THEME 2 PLATEA 2 ENGLISH CASTELLANO 5 6 THEME 4 THEME 5 PLATEA 1 AMFITEATRE 3 4 1 2 ES POT PARLAR CATALÀ CATALAN MAY BE SPOKEN
  • 19. THEME 1: Taking responsibility for the environmental impacts of tourism LANGUAGES & CHANNELS IDIOMAS Y CANALES / IDIOMES I CANALS ENGLISH CASTELLANO 1 2 CATALAN MAY BE SPOKEN ES PODRÀ PARLAR CATALÀ
  • 20. THEME 2: The role of governments in the planning and management of destinations LANGUAGES & CHANNELS IDIOMAS Y CANALES / IDIOMES I CANALS ENGLISH 5 CASTELLANO 6 CATALAN MAY BE SPOKEN ES PODRÀ PARLAR CATALÀ
  • 21. THEME 3: Sense of place: local communities, responsibility and the visitor experience. LANGUAGES & CHANNELS IDIOMAS Y CANALES / IDIOMES I CANALS ENGLISH 5 CASTELLANO 6 CATALAN MAY BE SPOKEN ES PODRÀ PARLAR CATALÀ
  • 22. THEME 4: The extension of social participation in tourism: access to all LANGUAGES & CHANNELS IDIOMAS Y CANALES / IDIOMES I CANALS ENGLISH 3 CASTELLANO 4 CATALAN MAY BE SPOKEN ES PODRÀ PARLAR CATALÀ
  • 23. THEME 5: The management of cruise tourism in the Mediterranean LANGUAGES & CHANNELS IDIOMAS Y CANALES / IDIOMES I CANALS ENGLISH 1 CASTELLANO 2 CATALAN MAY BE SPOKEN ES PODRÀ PARLAR CATALÀ
  • 24. SPEAKING Please...  Speak naturally; avoid reading.  If you must read, try not to read too fast!  Do provide the interpreters with a copy of your speaking notes in advance. This includes quotes or lists of figures, too.
  • 25. PARLAR Si us plau...    Parleu, no llegiu. Si llegiu, entoneu i llegiu amb ritme pausat. Els intèrprets necessiten còpia dels textos. Exemples: text del discurs, cites literals o llistes de xifres.
  • 26. SPEAKING (2) Please...   Keep a headset nearby to follow questions in other languages. Avoid feedback effects by keeping your headset OFF while speaking.
  • 27. SPEAKING (2) Por favor...   Tenga a mano un receptor para las preguntas. Mantenga apagado el receptor al hablar por el micrófono, para evitar desagradables silbidos de megafonía.
  • 28. LANGUAGES & CHANNELS IDIOMES I CANALS IDIOMAS Y CANALES ENGLISH CATALÀ 1 2 SE PUEDE HABLAR CASTELLANO
  • 29. QUESTIONS Please...  Wait for the microphone before asking your  Keep your headset OFF when you speak  Keep the microphone steady and pointed question. into the microphone. toward you...
  • 30. PREGUNTES Si us plau...  No comenceu a parlar si no teniu el  Manteniu el receptor apagat mentre  Manteniu el micròfon en posició estable i micròfon a la mà. parleu, per evitar xiulades molestes de megafonia. correctament orientat a la boca.
  • 31. Thank you Merci Gracias Danke Grazie Gràcies! aib@aibcnet.com www.aibcnet.com Tel +34 - 93 544 2727 Fax +34 - 93 544 2728
  • 32. PROGRAMME RTD7 3rd October 8.00am: Registration opens at ESADEFORUM 10.00am: Official opening of RTD7 Mr. Jordi Ficapal (RTD7 Co-Chair) from TSI: Turisme Sant Ignasi, Mr. Xavier Mena, President-Elect of the Xavier Foundation (TSI-Turisme Sant Ignasi), Mr. Ramon Riera Bruch, Deputy Director of Tourism at the Diputació de Barcelona, Ms. Sònia Recasens, Barcelona Second Deputy Mayor and Mr. Pere Torres, Secretary of Business and Competitiveness. #RTD7
  • 33. PROGRAMA RTD7 3 d’octubre 8.00h Començen els acreditacions a ESADEFORUM 10.00h Obertura de la ncia RTD7 Sr. Jordi Ficapal de Turisme Sant Ignasi-TSI, Sr. Xavier Mena, Proper President de la Fundació Xavier (TSI-Turisme Sant Ignasi), Sr. Ramon Riera Bruch, Diputat Delegat de Turisme, Sr. Pere Duran, Director de Turisme Barcelona, Sra. Sònia Recasens, Segona Tinent d’Alcalde de Barcelona i Sr. Pere Torres, Secretari General d’Empresa i Competitivitat, Departament d’Empresa i Ocupació, Generalitat de Catalunya. #RTD7
  • 34. 11.00am: Increasing connectivity to destinations responsibly – Focus on Barcelona & Catalunya One of the key challenges in Responsible Tourism is attracting the right visitors, the ones who will fit in best, enjoy the place, return and recommend the place to others. The major challenge is to attract the people who will contribute to making the destination a better place to live in and a better place to visit, and of course to enable them to get from home to destination. Prof. Harold Goodwin will chair a panel discussion with Mario Rubert, Director Operatiu de Promocio de la Ciutat, rea d’Economia, Empresa i Ocupacio, Ajuntament de Barcelona, Vanessa Requena, Department Head Airport Management Centre (CGA) Airport Marketing & Barcelona-El Prat Terminal T1 and Sr. Santiago aMila, Deputy Director of Strategy of the Barcelona Port Authority. #RTD7
  • 35. 11.00h L’augment de la connexio entre destinacions de manera responsable – Enfocament de Barcelona i Catalunya. Un dels principals reptes en el turisme responsable s atraure als visitants adequats, que gaudiran de l’estada, voldran tornar i recomenaran l’ ncia a coneguts i familiars. Així doncs, l’objectiu s captar als visitants que contribueixin a la millora del destí i sigui un millor lloc per visitar. Harold Goodwin, de l’International Centre for Responsible Tourism, presidira una taula rodona amb Mario Rubert, Director Operatiu de Promocio de la Ciutat, rea d’Economia, Empresa i Ocupacio de l’Ajuntament de Barcelona, i Vanessa Requena, Directora Dpt. Centre Gestio Aeroportuaria (CGA) & Marketing Aeroportuari Aeroport de Barcelona-El Prat Terminal T1 i Sr. Santiago aMila, Sotsdirector General d’ gia de l’Autoritat ria de Barcelona. #RTD7
  • 36. 11.45am: Barcelona 1992 to 2012. Port of Barcelona transformation as a Cruise Destination Twenty years of growth and transformation, changes in Barcelona and Catalunya since hosting the Olympics in 1992. How has tourism impacted on Barcelona and Catalunya? By Carles s, Director General Creuers del Port de Barcelona. 12.00pm: The destination: achievements and challenges Heidi van de Watt, ICRT South Africa will open up debate on what responsible tourism means. This will be done through a panel discussion about the tourism management challenges facing Barcelona, Catalunya and the Mediterranean so that tourism contributes positively to sustainable development for local people and their environment. Dr. Jose Antonio Donaire, from University of Girona will reflect on the Mediterranean view, the perspective from Catalunya will be developed by Carlos Cabrera, consultant at Institut Cerda, and the view from Barcelona will be provided by Joana Homs, assistant director at Turisme de Barcelona, Barcelona’s tourist board. #RTD7
  • 37. 11.45h Barcelona del 1992 al 2012 Vint anys de creixement i transformacio, els canvis a Barcelona i Catalunya des que va ser seu dels Jocs mpics el 1992. Com ha afectat el turisme a Barcelona i Catalunya? La sessio sera presidida per Carles Domingo, Director General de Creuers del Port de Barcelona. 12.00h La destinacio: xits i Reptes Heidi van de Watt, de ICRT - frica, obrira el debat sobre Responsable. ncia del Turisme L’objectiu d’aquesta sessio es basa en buscar vies de gestio stica que puguin aportar un gra de sorra en el desenvolupament sostenible de les comunitats locals i el medi ambient a Barcelona, Catalunya i el Mediterrani. El Dr. Jose Antonio Donaire, de la Universitat la seva visio des de la perspectiva del Mediterrani, aixi com Carlos Cabrera, Director General de l’ Institut es referira al territori de Catalunya i finalment Joana Homs, adjunta de direccio de Turisme de Barcelona ens de Barcelona com a destinacio. #RTD7
  • 38. 12:30p.m: Keynote: Mark Robinson, Managing Director of Intercruises. 12:45pm: Keynote Harold Goodwin Leeds Metropolitan University & ICRT: What does Responsible Tourism have to offer Barcelona? 1:15p.m. Keynote: Marta n, VP Corporate Responsibility NH Hotels and the International Tourism Partnership. ........... Lunch ........... #RTD7
  • 39. 12:30h: Intervencio del Sr. Mark Robinson, Managing Director, Intercruises. 12:45h: Intervencio del Sr. Harold Goodwin Leeds Metropolitan University & ICRT: pot oferir el Tourisme Responsable a Barcelona? 1:15h. Intervencio de: Sra. Marta n, VP Corporate Responsibility en NH Hotels i International Tourism Partnership Member ........... Dinar ........... #RTD7
  • 40. 2:30pm: Presentation of the Five Conference Themes The co-chairs for each of the conference themes will introduce the issues which their panels will be addressing to set the agenda and enable participants to decide which of the parallel sessions they wish to join at 16:15. Theme 1 Taking responsibility for the environmental impacts of tourism International theme chair: Dr. Susanne Becken, Professor of Sustainable Tourism at Griffith University, Australia Destination theme chair: Jordi Soler Insa, Head of Regional Directorate (North), Oficina cnica de Parcs Naturals, Diputacio de Barcelona #RTD7
  • 41. 14.30h Presentacio dels cinc temes de la ncia Els co-presidents de cada un dels temes de la ncia presentaran els aspectes establerts a l’agenda i donaran a ixer les sessions paral·leles a les que els participants vulguin assistir a les 16.15h. Tema 1 Assumir la responsabilitat dels impactes ambientals del turisme tedra Internacional del tema: Dra. Susanne Becken, professora de turisme sostenible de l’Universitat de Griffith, lia. tedra de la destinacio: Sr. Jordi Soler Insa, Cap de la Direccio Territorial Nord de l’Oficina cnica de Parcs Naturals, Diputacio de Barcelona #RTD7
  • 42. Theme 2 The role of governments in the planning and management of destinations International theme chair: M. Heidi van de Watt, ICRT South Africa, Cape Town, South Africa Destination theme chair: M. Marian Muro, Tourism General Director, Generalitat de Catalunya Theme 3 Sense of place: local communities, responsibility and the visitor experience. International theme chair: Mr. Jason Freezer, Head of Destination Management, VisitEngland Destination theme chair: Dr. Jose Antonio Donaire, Universitat de Girona. #RTD7
  • 43. Tema 2 El rol dels governs en la planificacio i gestio de destinacions. tedra Internacional del tema: Sra. Heidi van de Watt, ICRT South - Africa, Ciutat del Cap, - frica. tedra de la destinacio: Sra. Marian Muro, Directora General de Turisme, Generalitat de Catalunya Tema 3 El sentit del lloc: les comunitats locals, la responsibilitat i ncia del visitant. tedra Internacional del tema: Sr.Jason Freezer, Director de Gestio de la Destinacio, VisitEngland. tedra de la destinacio: Dr. Jose Antonio Donaire, Universitat de Girona. #RTD7
  • 44. Theme 4 The extension of social participation in tourism: access to all International theme chair: Mr. Adama Bah, ASSET, The Gambia Destination theme chair: Mr. Diego lez, Accessible Tourism, Agencia Catalana de Turisme Theme 5 The management of cruise tourism in the Mediterranean International theme chair: Dr. Xavier Font, ICRETH Leeds Metropolitan University Destination theme chair: M. Carla Salvado, Strategy & Communication, Port de Barcelona #RTD7
  • 45. Tema 4 L’ampliacio de la participacio social en el turisme: s per a tothom. tedra Internacional del tema: Sr. Adama Bah, ASSET, The Gambia. tedra de la destinacio: Sr. Diego lez, Turisme Accessible, ncia Catalana de Turisme. Tema 5 La gestio del turisme de creuers en el Mediterrani. tedra Internacional del Tema: Dr. Xavier Font, ICRETH Leeds Metropolitan University tedra de la destinacio: Sra. , gia i Comunicacio, Port de Barcelona #RTD7
  • 46. ........... 4. p.m. Coffee Break ........... 4.15pm: Break out into working groups at neighbouring TSI Building Panelists, both local and international, will contribute their views on the theme to which their expertise and insight apply. Full details of parallel sessions in Themes & Panelists. #RTD7
  • 47. ........... 16.00h Pausa Cafe ........... 16.15h Divisio en grups de treball a l’edifici TSI-ESADE. Els ponents tant locals com internacionals, aportaran els seus punts de vista sobre les tiques segons la seva ncia. Tots els detalls de les sessions paral·leles a Temes i Ponents. #RTD7
  • 48. HOW TO GET FROM ESADEFORUM TO TSI #RTD7
  • 49. RTD7 The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7
  • 50. RTD7 #RTD7 Theme 1 Taking responsibility for the environmental impacts of tourism Assumir la responsabilitat dels impactes ambientals del turisme Room 119 TSI-Turisme Sant Ignasi (Universitat Ramon Llull), 1st Floor (C/ Marqués de Mulhacén 40-42) International theme chair: Dr. Susanne Becken, Professor of Sustainable Tourism at Griffith University, Australia Destination theme chair: Mr. Jordi Soler Insa, Head of Regional Directorate (North), Oficina Tècnica de Parcs Naturals, Diputació de Barcelona The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 51. RTD7 #RTD7 • • • • • • The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 Mr. Maurici Carbó, Sustainable Coastal Tourism: Lloret Turisme – Lloret Tourist Board Mr. José Maria Paredes, Sales Director, Aqualogy (AGBAR) Mr. Gérard André, Director and Expert Wellness, Eurofin Hospitality SA M. Arantxa Garcia, Head of Sustainable Development, TUI Travel Accommodation & Destinations. Dr. Maria José Sarrias i Galcerán, Cap del servei de Qualificació Ambiental, Direcció General de Qualitat Ambiental, Departament de Territori i Sostenibilitat, Generalitat de Catalunya, presenting Sustainable Tourism and Environmental Certification. Mr. Toni Pujol, Environment Officer, Urban Habitat, Barcelona City Council, presenting The Barcelona Citizen Commitment to Sustainability. A sustainable city vision beyond a “sustainable destination” approach
  • 52. RTD7 Theme 2 #RTD7 The role of governments in the planning and management of destinations El rol dels governs en la planificacio i gestio de destinacions. Platea 2 ESADEFORUM (Avinguda Pedralbes, 60-62) International theme chair: M. Heidi van de Watt, ICRT South Africa, Cape Town, South Africa Destination theme chair: M. Marian Muro, Tourism General Director, Generalitat de Catalunya The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 53. RTD7 • • • • • • • • • The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7 M. Shimada, Vice Alcalde de la ciutat de Kamaishi Ms. Laura McGowan, Alberta Ministry of Tourism, Parks and Recreation Prof. John Swarbrooke, Manchester Metropolitan University M. Esther Trujillo, Partner at PlanBET Estrategias Mr. Josep Mª Canyelles, Partner at Vector 5 · Excel·lència i Sostenibilitat. Promotor de Responsabilitat Global Mr. Fabrice Leclercq, Senior Advisor, Tourism & Destination a Eurofin Hospitality SA Dr. Francesc Valls, ESADE M. Susana Conde, Director of Agrotravel Turismo Responsable and Sustainble Tourism Assessor at Vitoria-Gasteiz City Council, presenting How local governments can promote developing a sustainable tourism destination: case study of Vitoria-Gasteiz M. Joan Serra Cabado, Content Manager of the Strategic Tourism Plan Barcelona 2015
  • 54. RTD7 #RTD7 Theme 3 Sense of place: local communities, responsibility and the visitor experience. El sentit del lloc: les comunitats locals, la responsibilitat i l’ ncia del visitant. Room 101 TSI-Turisme Sant Ignasi (Universitat Ramon Llull), 1st Floor (C/ Marqués de Mulhacén 40-42) International theme chair: Mr. Jason Freezer, Head of Destination Management, VisitEngland Destination theme chair: Dr. Jose Antonio Donaire, Universitat de Girona The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 55. RTD7 • • • • • • • • The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7 Dr. Robin Barden, ICRT Barcelona & Catalunya presenting Sensing Our Way to Better Places Mr. Nick Lloyd, writer, historian, guide and founder of Spanish Civil Walk Tours Dr. Enric Pol, Psicologia Social i Ambiental, Universitat de Barcelona Dr. Jordi Tresserras, Universitat de Barcelona M. Lucy McCombes, Research Fellow, International Centre for Research in Events, Tourism & Hospitality (ICRETH), Leeds Metropolitan University Mr. Evarist March, Botanist, nature-tour guide and creator of Naturalwalks: Natural Tourism for Barcelona and Catalonia Dr. Francesca Zanutto, Economic Geographer (La Sapienza University, Rome), travel writer for Polaris Casa Editrice and Communication Manager for hereBarcelona. M. Mariana Mier Y Terán, Consultant with Inntravel (Spain & Portugal): The specialists tour operators’ contribution to sense of place..
  • 56. RTD7 Theme 4 #RTD7 The extension of social participation in tourism: access to all L’ampliació de la participació social en el turisme: accés per a tothom. Platea 1 ESADEFORUM, (Avinguda Pedralbes, 60-62) International theme chair: Mr. Adama Bah, ASSET, The Gambia Destination theme chair: Mr. Diego González, Access Tourism, Agencia Catalana de Turisme The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 57. RTD7 #RTD7 • • • • • • • • • The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 Ms. Blanca Cros, Chief of Cultural and Leisure Programes at Agencia Catalana de Turisme and ICRT Barcelona & Catalunya member Mr. Jon Cortina, CEO of Viajes 2000 Mr. Francesc Aragall, President, Design for All Foundation Mr. Jesús Hernández Galán, Director of Universal Accessibility at Fundación ONCE & Vice-President of European Network for Accessible Tourism Mr. Josep Mª Llop, Barcelona Provincial Museums (Museums DIBA) Mr. Ramon Lamiel, Manager at Barcelona City Council’s Institute for People with Disabilities (l’Institut Municipal de Persones amb Discapacitat) M. Joanne Hendrickx, Sustainable Destinations Manager at Thomas Cook Mr. Alex Anderson, Online Transportation Programs Manager, Intercruises Ms. Lisa Grace, founder of Hidden City Tours
  • 58. RTD7 Theme 5 #RTD7 The management of cruise tourism in the Mediterranean La gestio del turisme de creuers en el Mediterrani. Amphitheater ESADEFORUM (Avinguda Pedralbes, 60-62) International theme chair: Dr. Xavier Font, ICRETH Leeds Metropolitan University Destination theme chair: Ms. Carla Salvadó, Strategy & Communication, Port de Barcelona The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 59. #RTD7 RTD7 • Mr. Josep Vicent Mascarell, Director of Corporate Social Responsability and Innovation, Balearia • Mr. Christian Bové, Manager, Intercruises (Barcelona) • M. Maria Cano, Cruise Manager Ports of Catalonia, A responsible tourism cruise experiencie • Mr. Paul Britton, Marine Operations Manager, Thomson Cruises & Island Cruises The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 60. HOW TO GET FROM ESADEFORUM TO TSI #RTD7
  • 61. RTD7 The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7
  • 62. RTD7 Castellers Workshop #RTD7 Thursday Evening 3/10 8pm You are invited to participate in a Castellers workshop. This will be very special and unique opportunity to learn and participate in a thriving Catalan tradition; a tangible demonstration of the spirit and power of community and collaboration. This will finish around 9.30pm leaving you in a very central location from which you can explore and find eateries in responsible tourism heading down Rambla de Catalunya or into the Gràcia neighbourhood, for example. Starts and Ends: 8pm to around 9.30pm Location: Behind Palau Robert, next to Passeig de Gràcia, 105 Nearest Metro: Diagonal (Green and Blue lines); Provença on the FGC network The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 63. #RTD7 RTD7 Aquí / here The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013
  • 64. RTD7 The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7
  • 65. RTD7 4th October 8.00am: Registration at ESADEFORUM Felip Puig, Minister of Empresa y n de la Generalitat de Catalunya 9:15amThought for the day on responsibility from Josep s Iriberri SJ. Daniel Pearce 9.30am: On the record: the Travel Trade Gazette (TTG) Interview Daniel Pearce, Brand Director and Editor of TTG will interview, centre stage and on the record for publication, local Catalan experts as he asks question about what he has heard about where Barcelona and Catalunya are heading with their destination, and asks “Where do we go from here?” • Pere Duran, General Director of Barcelona Turisme • Santiago Hernandez, General Director of Hotel Barcelona Princess • Rafael Serra, President of Unio Catalana d’Agencies de Viatges Especialitzades Pere Duran #RTD7
  • 66. RTD7 4 d’octubre 8.00h Començen els acreditacions a ESADEFORUM Felip Puig, Conseller d’ Empresa y n de la Generalitat de Catalunya Reflexio del dia sobre el concepte de responsabilitat per Josep s Iriberri SJ Daniel Pearce 9.30h “On the record”: Entrevista a The Travel Trade Gazette Daniel Pearce editor de TTG entrevistara a experts locals de Catalunya. L’entrevista exposara les opinions dels experts sobre els futurs reptes de Barcelona i Catalunya. Participants: • Sr. Pere Duran, Director de Turisme Barcelona • Sr. Santiago Hernandez, Director de l’ Hotel Barcelona Princess • Sr. Rafael Serra, President de l’ Unio Catalana d’Agencies de Viatges Especialitzades Pere Duran #RTD7
  • 67. 10.10am: Keynote: M. Nikki White, Head of Destinations and Sustainability at The Travel Association, ABTA “What can outbound tour operators, organised through their trade association, contribute to making destinations better places to live in, and better places to visit?” 10.40am : The Challenges of Responsible Tourism Prof. Harold Goodwin (Leeds Metropolitan University and ICRT) will chair a discussion with senior Catalan tourism officials. They will talk about how tourism can be coordinated to make it more sustainable for the city, the territory and beyond, a key question here being: where does responsibility lie? • • • Mr. Joan Torrella, Operations Director for Tourism & Events, Barcelona City Council Mr. Patrick Torrent, subdirector de l’Agència Catalana de Turisme Mr. Francesc Vila, Director of Tourism Services, Diputació de Barcelona (Provincial Government) #RTD7
  • 68. 10.10h Intervencio de M. Nikki White Nikki White com a cap de l’ rea de destinacions i sostenibilitat a The Travel Association, ABTA ens definira les accions que els tour-operadors poden dur a terme per fer s atractiva l’estança del visitant. 10.40h Els reptes del Turisme Responsable Harold Goodwin (Leeds Metropolitan University i ICRT) presidira un debat amb diferents representants locals del sector sobre maneres de contribuir al desenvolupament de bones ctiques i responsabilitats de turisme sostenible a les empreses. Participants: • • • Sr. Joan Torrella, Director Operatiu de Turisme i Esdeveniments de l’Ajuntament de Barcelona Sr. Patrick Torrent, subdirector de l’ ncia Catalana de Turisme Sr. Francesc Vila, gerent de Serveis de Turisme de la Diputacio de Barcelona #RTD7
  • 69. 11.20 a.m. Coffee Break ....................... 11:40 a.m. Keynote: Jane Ashton, Head of Sustainable Development at Tui Travel PLC, on What is TUI doing to ensure that tourism becomes more sustainable? 12:10 – 13:15 a.m. How Responsible Tourism creates market advantage Chaired by Prof. Harold Goodwin 12.10am: Keynote: Frederic Gonzalo, Gonzo Marketing, Strategic marketing consultant & Social media expert, on why destinations must embrace social networks towards Responsible Tourism. 12:30am: Keynote: Mr. Xavier Font Leeds Metropolitan University, on marketing Responsible Tourism, authenticity and keeping it real. Questions and discussion on marketing Responsible Tourism. Questions and discussion on marketing Responsible Tourism. #RTD7
  • 70. Pausa Cafe ....................... 11.40h Intervencio de Jane Ashton, Directora de Desenvolupament Sostenible de TUI Travel PLC. Quines accions es duen a terme per TUI per garantir bones ctiques en el turisme sostenible? 12:10h-13:15h Com el Turisme crea avantatge en el mercat Presidit pel Prof Harold Goodwin. 12.10h: Keynote: Sr. Frederic Gonzalo, Gonzo Marketing, consultor de rqueting gic i expert en mitjans de comunicacio social, sobre El perque els destins stics han d’adoptar les xarxes socials per avançar cap el Turisme Responsable. 12:30h: Keynote: Dr Xavier Font Leeds Metropolitan University, Sobre la comercialitzacio del Turisme Responsable, autenticitat i mantenir realitat. Preguntes i debat en la comercialitzacio del Turisme Responsable. Preguntes i debat en la comercialització del Turisme Responsable. #RTD7
  • 71. ........... Lunch ........... 2.15pm: Thematic working groups will complete their work and prepare their conclusions The five theme groups—track co-chairs, panel speakers AND their audience—reconvene to complete their work, agreeing the content and conclusions for the relevant sections of the RTD7 Conference Declaration. This is an opportunity to be part of the legacy: The 2020 Vision for Responsible Tourism from Catalunya–The Barcelona Declaration. ........... 3.15. p.m. Coffee Break ........... #RTD7
  • 72. ........... Esmorzar ........... 14.15h Segona sessio TSI-ESADE) tic pels grups de treball: preparacio de conclusions (a l’edifici L’enfocament canvia de discussio i exploracio de les qüestions a formular recomanacions per a la declaracio-el principal producte final de la ncia–una gran oportunitat de contribuir al seu llegat. ........... 15h15 Pausa Cafe ........... #RTD7
  • 73. 3.30pm: Regeneration of Destinations Based on the contributions from various speakers during the Conference Field Trip to the Costa Brava seaside town, L’Estartit i Torroella de Montgri, Josep Capella, DCB Turisme, and Ricard Pie, Universitat de Barcelona, Urbanisme i Ordenacio del Territori, will present conclusions on what coastal destinations can do to “turn things around”. 3.50pm: Keynote: Jason Freezer, Head of Destination Management, VisitEngland, on the Challenges of Destination Management. 4:00 pm: Keynote: Andy Cooper, Director of Government and External Affairs, Thomas Cook Group 4:10 pm: Conclusions on RTD7 Conference Themes: the track chairs present their conclusions from each of their thematic working groups. #RTD7
  • 74. 15.15h Regeneracio de les destinacions. En base a les aportacions de diversos altres membres clau de l’excursio a l’EstartitTorroella de Montgri, , DCB Turisme i Ricard Pie, Universitat de Barcelona, Urbanisme i Ordenacio del Territori, exposaran les accions ries per contribuir a la renovacio de zones que anteriorment han patit els impactes negatius d’un turisme de masses. 15.50h: Keynote: Jason Freezer, Director de Gestio de la Destinacio, VisitEngland, sobre els desafiaments per la gestio de destinacions. 16:00h: Keynote: Andy Cooper, Director d’Afers d’Exteriors i de Govern, Thomas Cook Group 16:10h: Conclusions sobre els temes de la ncia #RTD7
  • 75. 5.00pm: Closing & Declarations: The 2020 Vision for Responsible Tourism from Catalunya–The Barcelona Declaration by Dr. Ricard Santomà, Director of TSI-Turisme Sant Ignasi (Universitat Ramon Llull), Mr. Pere Duran, General Director of Barcelona Turisme, Prof. Harold Goodwin from the International Centre for Responsible Tourism and Mr. Jordi Ficapal from TSI: Turisme Sant Ignasi. 6.00pm: Group attendees and speakers picture and Reception with wine 8.00pm: Ceremony for the First Catalan Responsible Tourism Awards at the stunning bioclimactic Torre Agbar. RTD7 conference delegates are warmly invited to attend. An experience not to be missed. #RTD7
  • 76. 17.00h: Cloenda i declaracions: The 2020 Vision for Responsible Tourism from Catalunya: The Barcelona Declaration pel Sr. Ricard Santomà, Director de TSI-Turisme Sant Ignasi (Universitat Ramon Llull), Sr. Pere Duran, Director de Turisme Barcelona, el Prof. Harold Goodwindel International Centre for Responsible Tourism i el Sr. Jordi Ficapal de Turisme Sant Ignasi-TSI. 18.00h: Foto de grup i Trobada professional Queda’t s de la presentacio de la Declaracio de Barcelona, y compartim una copa de vi plegats. 20.00h: nia per l’atorgament dels primers Premis Catalans de Turisme Responsable a l’impressionant Torre Agbar. Els delegats de RTD7 estan convidats a assistir: una ncia nica que no es podra perdre! #RTD7
  • 77. TORRE AGBAR HOW TO GET FROM TSI/ESADEFORUM TO TSI TORRE AGBAR #RTD7
  • 78. #RTD7
  • 79. #RTD7
  • 80. Parking BSM - Ona Glòries Entrada por C/ Ciudad de Granada, 173 Tlf. 93 309 23 45 323 plazas de parking disponibles Horarios de aparcamiento al público: 24h Parking del Centro Comercial Glòries Entrada por C/ Ciudad de Granada y C/ Llacuna Tlf. 93 486 02 30 3.000 plazas de parking disponibles Horarios de aparcamiento al público: - De lunes a viernes: 9:00h - 00:00h - Sábados: 9:00h - 01:00h - Domingos: 9:30h – 00:00h - 2 horas gratuitas #RTD7
  • 81. RTD7 The 7th International Conference on Responsible Tourism in Destinations Barcelona – Catalunya 1st – 4th October 2013 #RTD7