Engage interact inform peer advisors as a key to successful academic advisement
Engage, Interact, Inform:Peer Advisors as a Key to Successful Academic AdvisementApril J. Johnson - Academic Advisor/Peer Advisor Program Coordinator Dr. Robert Kurland- Associate Dean Office of Academic Services Newark College of Arts and Sciences & University College-Newark Garden State C - 9:15 AM – 10:15 AM
Learning Goals• Learn innovative ways to assist students with their transition into college.• Identify ways to enhance the academic advisement experience for both students and advisors that will result in more effective and efficient advisement sessions.• Discuss ways to provide leadership opportunities for Peer Advisors.
Agenda• Engage - Reflecting on your experiences• Interact - Discussing your campus initiatives and needs• Inform - Providing new initiatives that have supported the mission and goals of the Office of Academic Services
Founded: 1908 - University of NewarkJoined Rutgers: 1946Undergraduate Majors: 40+Graduate Programs: 20+ (JD, MA, MBA, MFA, MPA, MS, Ph.D.)Enrollment (Fall 2012)Total: 12,011Undergraduates: 7,666Graduates: 4,345Office of Academic ServicesServes the Newark College of Arts and Science and University College-NewarkCurrent Enrollment – (Spring 2013) : 3,4818 Academic Advisors/Deans with caseloads of approximately 400 – 500 students9,277 visits last year (not including new student sessions) http://www.newark.rutgers.edu/history
Our Challenges New Student Registration (Freshmen and Transfer)• New students were not aware or familiar with the advisement procedures and academic policies• New students were unfamiliar with academic resources and where to find information after leaving registration Continuing Student Advisement• During advisement periods for continuing students there were long lines of students that on average had to wait 1-2 hours to meet with an advisor.• Advisement appointments were not as efficient because students were often unprepared and not familiar with how to find classes.
Reflection Questions• Think back to your experience as a college student…What were some of the academic/transitional challenges that you faced as a student?• What are some of the academic/transitional challenges that you have seen on your campus/office with students?
How We Addressed Our ChallengesNew Student Registration (Freshmen and Transfer)• Advisement structure that incorporates the academic policies/resources for the university• Peer Advisor Mentor Program Continuing Student Advisement• Peer Advisor Triage• Workshops that focus on Academic Resources
New Student Registration Incoming Students Fall 2012First Year Students = 500Transfer Students = 520
Spring Early Advisement Weeks (November)1400 1268 12121200 1117 1096 10331000 961800600 2007 2008 2009 2010 2011 2012
Peer Advisor ProgramNewark College of Arts and SciencesPeer Advisors (PA’s) work collaboratively with the Office of Academic Services (OAS) to assist in the facilitation of placement testing, new and continuing student registration, peer advisement, and academic workshops. PA’s also provide all new students with a warm and friendly welcome to Rutgers-Newark by serving as role models and providing resources to all incoming and continuing students.
Basic Responsibilities• Build relationships with and serve as a resource and mentor for new students and continuing students• Assist with the proctoring of placement exams• Check-in and greet all new students and parents for placement testing and registration• Assist incoming and continuing students with scheduling classes by providing “peer advisement”• Lead group discussions/programs articulating Rutgers- Newark academic expectations and standards• Plan and facilitate P.O.W.E.R. workshops for first year students
What Is Peer Advisement?To give assistance to students by providing informationabout the academic resources, academic policies, andservices offered in the Office of Academic Services (OAS).• Degree Navigator• On-line Schedule of Classes• Web-Registration• OAS Website• Rutgers Newark Website
Peer Advisor Triage The purpose of Peer Advisor Triage is enhance the academic advisement experience for both students and Academic Advisors. The triage process has provided OAS with more effective and efficient advisement sessions. Advisement/Registration & Add/Drop PeriodCheck -In - Peer Advisors greet each student and proceed to ask a seriesof questions to ensure the student is in the appropriate office and knowsthe advisement proceduresTriage - Peer Advisors provide “peer advisement” to ensure that eachstudent is knowledgeable and prepared to schedule classes
Peer Advisement Triage• Peer Advisors and Academic Advisors each have a specific responsibility in the office during advisement and registration• All students meet with an Academic Advisor before or after meeting with Peer Advisors. Academic Advisors ensure that students are taking the appropriate classes• The Peer Advisors responsibility is to teach the students about academic resources and help them feel comfortable and confident about the academic resources offered at Rutgers-Newark!
Advisement Process… In a Nutshell• Engage - Involve students in the process, ask questions, and listen to individual needs of students• Interact - Provide Peer Advisement and Mentorship• Inform - Empower students with information that will give them a solid foundation in their first year and beyond
Improvements New Student Registration• Students were more informed and had a smoother transition during their first year of college• During the second semester students were more prepared for registration and more students registered during the advisement period. Continuing Student Advisement• Decreased wait time for students during advisement period• Advisors were able to have more efficient advisement sessions
Discussion Questions1. Do you currently have a Peer Advisor Program at your institution? If so, what are the main responsibilities of the Peer Advisors?2. What are the main areas that a Peer Advisor Program can be used (or is currently being used) to enhance services/programs in your office?3. If you could make changes to the advisement process in your office to enhance the experience for students and advisors what would the changes be?4. How can a Peer Advisor Program support the mission and goals in the office?
POWER WorkshopsP= Prepared O = Organized W= Willing E = Eager R = Ready
Peer Advisor Training• Restructured Training• Training Manual• Curriculum for Learning Goals• Hands On Training Opportunities• Assessment During Training• Academic Advisor/Deans Involvement in Training
Future Goals/Initiatives• Peer Advisor Program Class• Peer Advisor Manual With Additional Resources• Restructure First Year Advisement – More Opportunities for One-on-One Peer Advisement• Additional Assessment• Additional Workshops• Increased Outreach Efforts to Students on Campus (Residence Hall Advisement, Mobile Advisement)
QuestionsApril J. Johnson, M.A.Academic AdvisorPeer Advisor Program CoordinatorOffice of Academic ServicesRutgers, The State University of New Jerseyaprcatch@rutgers.eduRobert M. Kurland, Ph.D.Associate DeanOffice of Academic ServicesRutgers, The State University of New Jerseyrkurland@rutgers.edu Thank you for your time and participation!