Quiet LeadershipSix steps to Transforming Performance at Work David Rock, 2006
1. Think about thinkingLet them do all the thinking: Keep them focussed on solutions Remember to stretch Accentuate the positive Put process before content Choose your focus: • Vision • Planning • Detail • Problem • Drama
2. Listen for potentialKeep clarity of distanceavoiding: Detail Filters Agenda Hot spots
3. Speak with intent Succint Specific Generous
David Rock’s SCARF Status Certainty Autonomy Relatedness Fairness
Effective FollowersRobert Kelly. ‘In praise of Followers’,1988
Effective followers: create autonomy by building trust manage themselves well – intellectually, socially, physically and psychologically are internal entrepreneurs practice strong influence, negotiation, interpersonal and bridge building skills take ownership and accountability for their products and results feel free to be whistleblowers
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