Working with people

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Short set of overheads I used for a presentation and/or seminar entitled Working With People, that focuses on cooperative communication. Typically I'll use no more than 10 slides for an entire seminar day.

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Working with people

  1. 1. Working With People “ If it weren’t for the people I work with, work for, I’d really love this job!” Staying Sane – Staying Constructive
  2. 2. The Constructive Mindset <ul><li>Focus on fixing things and not blaming. </li></ul><ul><li>Not waiting for others to “fix things” </li></ul><ul><li>Look to present and future </li></ul><ul><li>Realize they can have a positive impact </li></ul><ul><li>Focus on building cooperative relationships and not “winning” </li></ul>
  3. 3. Constructive Actions <ul><li>Listen and understand first. </li></ul><ul><li>Problem solving language rather than blaming </li></ul><ul><li>Willing to take active role in improving things. </li></ul><ul><li>Making suggestions and being willing to be part of solutions. </li></ul>
  4. 4. Destructive Language -1 Power of Language <ul><ul><ul><li>Sounds blaming rather than aimed at solving problems </li></ul></ul></ul><ul><ul><ul><li>Focuses on the past, not the present or future </li></ul></ul></ul><ul><ul><ul><li>Uses absolutes like always, never, etc </li></ul></ul></ul><ul><ul><ul><li>Attempts to prove other person wrong </li></ul></ul></ul><ul><ul><ul><li>Does not provide other person with chance to save face </li></ul></ul></ul>
  5. 5. Destructive Language 2 Power of Language <ul><ul><ul><li>Includes words and phrases that are emotionally “hot” </li></ul></ul></ul><ul><ul><ul><li>Sounds like you think you could not possibly be wrong </li></ul></ul></ul><ul><ul><ul><li>Includes words like “ought”, “should”, “must” </li></ul></ul></ul><ul><ul><ul><li>Includes direct or implied commands </li></ul></ul></ul><ul><ul><ul><li>Indicates a sense of mistrust of the other person </li></ul></ul></ul><ul><ul><ul><li>Tend to be non-responsive </li></ul></ul></ul>
  6. 6. Topic Three <ul><li>Details about this topic </li></ul><ul><li>Supporting information and examples </li></ul><ul><li>How it relates to your audience </li></ul>
  7. 7. Real Life <ul><li>Give an example or real life anecdote </li></ul><ul><li>Sympathize with the audience’s situation if appropriate </li></ul>
  8. 8. What This Means <ul><li>Add a strong statement that summarizes how you feel or think about this topic </li></ul><ul><li>Summarize key points you want your audience to remember </li></ul>
  9. 9. Next Steps <ul><li>Summarize any actions required of your audience </li></ul><ul><li>Summarize any follow up action items required of you </li></ul>

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