Medicine is NOT an exact science, but 2010 Patient Billing can be! SEE HOW


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QPS/mPay Gateway offers physicians and all health providers the ability to estimate, authorize and capture a patient’s commitment to their payment responsibility, while they are in the office. Our solution enables physicians to estimate the
cost of current or future procedures. Concurrently, While the patient is still in the office, we collect a credit card “authorization-only” on the estimate, to reserve their funds until post-adjudication finally occurs. Since the funds have already been reserved, By using our platform, on receipt of the EOB, funds are deposited in to your account within 24 to 48 hours and the file is closed. It’s that simple. Very similar to how you would book a hotel room in advance of your stay.

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Medicine is NOT an exact science, but 2010 Patient Billing can be! SEE HOW

  1. 1. mPay Gateway & QPS Virtual POS National Coordinator of Health IT – Dr. David Blumenthal 'We don't care how you accomplish critical tasks, so long as you do so with electronic technology'
  2. 2. <ul><li>Merchant terminal in the office is not “health care intelligent” </li></ul><ul><ul><li>- Used for co-payments </li></ul></ul><ul><ul><li>- Does not support payment authorization for future settlement </li></ul></ul><ul><ul><li>- Does not exchange data with the practice management system </li></ul></ul><ul><li>Most patients leave your office without knowing the price or what they owe </li></ul><ul><ul><li>- Three weeks later, the insurance company sends the physician what to </li></ul></ul><ul><ul><li>charge the patient known as EOB – (estimation of benefits) </li></ul></ul><ul><ul><li>- The physician sends a paper bill to the patient, and can expect to send two </li></ul></ul><ul><ul><li>to three more before the payment is made </li></ul></ul><ul><li>Cost to the physician? </li></ul><ul><ul><li>- Cost average 25% of the amount finally collected </li></ul></ul><ul><ul><li>- On average 50% of patient collectables is written off as bad debt </li></ul></ul>Typical Physician Practice Today
  3. 3. QPS is a premium merchant service company. Through our credit card processing platform, mPay enables practices to collect patient receivables both in the office and over the internet. QPS works with all major credit/debit cards including Visa, MasterCard, American Express and Discover, as well, HSA, FSA, HRA and Gift Cards. Through its parent company, Superior Financial Systems (SFS), QPS underwrites and supports merchant accounts in a PCI compliant environment. <ul><li>QPS Credit Card Engine </li></ul>
  4. 4. Provide a way to collect from the consumer while still in the office. - Collect on all payments where the price is known - Obtain payment authorization for future settlement on amounts that are not known (pending insurance claim processing) Collect from all patients How do we accomplish this? √ Web based virtual point of service terminal √ Visa, MasterCard, Discover and Amex payment processing √ Built in “patient liability” estimator √ Authorization with Delayed Settlement (authorize and capture) √ Transaction export for the physician practice accounting system <ul><li>What is the Solution? </li></ul>
  5. 5. mPay uniquely (patent pending) combines - Point of service estimator for patient liability - Delayed settlement transaction - In a PCI-certified environment mPay merchant terminal for collections at POS - Fixed dollar Co-pays - Third party determined post-visit obligations Consumer engagement in the process - Encourage simple transaction to be treated like retail transactions - Receive services, see itemized receipt, pay for services <ul><li>QPS and mPay Gateway Approach </li></ul>In the same way a hotel authorizes a card at check-in and collects payment at checkout -- mPay Gateway simplifies the process for health care providers!
  6. 6. Collect from the patient while they are still in the office ! Calculate a payment obligation Use a single process and system that supports all patient transactions Introduce a consumer friendly check out experience Integrates with ANY HL7 compliant practice management system <ul><li>The mPay Gateway - QPS Virtual POS </li></ul>Three easy steps to a healthier bottom line!
  7. 7. Significant Benefits to the Practice <ul><li>Significant return on investment </li></ul><ul><ul><li>- 8 to10 times ROI </li></ul></ul><ul><ul><li>- Drastically reduce collection costs of 40% to 70% </li></ul></ul><ul><ul><li>- Receive payments faster </li></ul></ul><ul><ul><li>- Minimize patient bad debt </li></ul></ul><ul><ul><li>- Decrease administrative expense (and statements!) </li></ul></ul><ul><li>B. Patient friendly </li></ul><ul><ul><li>- Provides choice and flexibility </li></ul></ul><ul><ul><li>- Similar to other retail environments (hotel) </li></ul></ul><ul><ul><li>- Provides an estimate of actual liability </li></ul></ul><ul><ul><li>- Flexible to match the office workflow </li></ul></ul><ul><li>C. Simple interface to other systems </li></ul>
  8. 8. Benefits with: QPS & mPay Gateway Solution <ul><li>Improved patient communication </li></ul><ul><ul><li>Patient receives services and is told what they owe </li></ul></ul><ul><ul><li>Patient provides a payment card and authorization </li></ul></ul><ul><ul><li>Patient receives an itemized receipt and is done. </li></ul></ul><ul><li>When the health plan sends you the remittance advice, you use mPay Gateway to immediately collect what the patient owes. </li></ul><ul><li>The funds are sent directly to your bank in 24 to 48 hours! </li></ul><ul><li>mPay Gateway collection process </li></ul>
  9. 9. DEMONSTRATION <ul><li>Sounds Great, let’s see it in action! </li></ul>