Unit 2c - Reception Services

Learning Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

First Impressions Count! ,[object Object],[object Object],[object Object]

The Reception ,[object Object],[object Object],[object Object],[object Object]

School Reception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Features of a Reception Area ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Qualities of a Receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Miss Munro is assigned a new role! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What DUTIES will Miss Munro be expected to carry out? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Activities ,[object Object],[object Object],[object Object],[object Object]

Visitors to Caledonian Health & Fitness ,[object Object],[object Object],[object Object],[object Object],Visitors with Appointments Visitors without Appointments Regular Callers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What steps should Miss Munro take when greeting a visitor WITH an appointment? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What steps should Miss Munro take when greeting a visitor WITHOUT an appointment? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SECURITY!! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SECURITY SYSTEMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

WHY IS SECURITY SO IMPORTANT TO AN ORGANISATION? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Unit 2c - Reception Services

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Unit 2c - Reception Services