EXAMPLES OF INFORMATION TECHNOLOGY <ul><li>Computers are used in  order to facilitate data collection,  storage, retrieval...
COMPUTERS <ul><li>Computers are used in  order to facilitate data collection,  storage, retrieval processing and output, w...
NETWORKS <ul><li>This is a number of computers connected to one (server) </li></ul><ul><li>May be “wired” using traditiona...
Task <ul><li>Read pages 47 – 51 in your text book then answer the following questions in your jotter . </li></ul><ul><li>W...
INFORMATION COMMUNICATION TECHNOLOGY <ul><li>ICT is the term used to describe all the technologies involved in using IT to...
The internet  <ul><li>The Internet is made up of 3 distinct areas: </li></ul><ul><li>Email </li></ul><ul><li>News groups a...
Using the Internet in Business <ul><li>Advantages </li></ul><ul><li>Vast quantities of information available 24/7 </li></u...
Using E-mail in Business <ul><li>E-mail is a global electronic postal service supported by the internet. </li></ul><ul><li...
MULTI-MEDIA SYSTEMS <ul><li>Multi-media - an interactive combination of text, images and sound where the viewer has some c...
OTHER IT IN BUSINESS <ul><li>Fax machines </li></ul><ul><li>Telex </li></ul><ul><li>EPOS AND EFTPOS </li></ul><ul><li>Sate...
EPOS and EFTPOS <ul><li>EPOS – Electronic Point of Sale </li></ul><ul><li>Allow an electronic record to be kept of all ite...
USING ICT FOR DECISION- MAKING  <ul><li>Using IT has given businesses the ability to handle and process vast quantities of...
COSTS AND BENEFITS OF IT <ul><li>Business has to decide exactly what it wants from IT </li></ul><ul><li>there is a high ca...
Costs of IT <ul><li>hardware  -  lease or buy, insurance,maintenance </li></ul><ul><li>software -  ability to up-grade pac...
Benefits of IT <ul><li>The speed of information handling </li></ul><ul><li>flexibility of integrated systems </li></ul><ul...
Business software <ul><li>word processing packages </li></ul><ul><li>databases </li></ul><ul><li>spreadsheets </li></ul><u...
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Business Information & ICT - ICT In Business

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Business Information & ICT - ICT In Business

  1. 1. EXAMPLES OF INFORMATION TECHNOLOGY <ul><li>Computers are used in order to facilitate data collection, storage, retrieval processing and output, with the necessary speed and accuracy . </li></ul><ul><li>Computers </li></ul><ul><li>Networks </li></ul><ul><li>Information communication </li></ul><ul><li>Multi-media </li></ul>
  2. 2. COMPUTERS <ul><li>Computers are used in order to facilitate data collection, storage, retrieval processing and output, with the necessary speed and accuracy . </li></ul><ul><li>Mainframe computers </li></ul><ul><li>Personal computers </li></ul><ul><li>Laptop and handheld </li></ul>
  3. 3. NETWORKS <ul><li>This is a number of computers connected to one (server) </li></ul><ul><li>May be “wired” using traditional cables or using wireless technology </li></ul><ul><li>Benefits of networks </li></ul><ul><li>Files can be shared </li></ul><ul><li>Security of information can be controlled </li></ul><ul><li>Information can be posted on network </li></ul><ul><li>Peripherals can be shared </li></ul><ul><li>Speed of accessing data improved </li></ul><ul><li>Able to monitor and control any branch </li></ul>
  4. 4. Task <ul><li>Read pages 47 – 51 in your text book then answer the following questions in your jotter . </li></ul><ul><li>What are the key differences between mainframe and mini computers? </li></ul><ul><li>What is a computer network? </li></ul><ul><li>Describe the main characteristics of a Local Area Network. </li></ul><ul><li>Describe the main characteristics of a Wide Area Network </li></ul>
  5. 5. INFORMATION COMMUNICATION TECHNOLOGY <ul><li>ICT is the term used to describe all the technologies involved in using IT to communicate. </li></ul><ul><li>As the internet has grown more organisations are using ISDN or ADSL to increase speed rather than the telephone network. </li></ul><ul><li>At the same time the cost of accessing the internet has fallen. </li></ul><ul><li>By registering with a service provider organisations can access: </li></ul><ul><ul><li>specialist business and economics databases </li></ul></ul><ul><ul><li>systems such as JANET </li></ul></ul><ul><ul><li>company information, eg financial data </li></ul></ul><ul><ul><li>access to e-mail facilities world-wide </li></ul></ul><ul><ul><li>Internet banking facilities </li></ul></ul>
  6. 6. The internet <ul><li>The Internet is made up of 3 distinct areas: </li></ul><ul><li>Email </li></ul><ul><li>News groups and bulletin boards </li></ul><ul><li>The world-wide web </li></ul>
  7. 7. Using the Internet in Business <ul><li>Advantages </li></ul><ul><li>Vast quantities of information available 24/7 </li></ul><ul><li>Access to competitors, government stats </li></ul><ul><li>Can use website to advertise relatively cheaply and access a global market </li></ul><ul><li>Easy to up-date website </li></ul><ul><li>Sell products using e-commerce </li></ul><ul><li>Use internet banking services </li></ul><ul><li>Disadvantages </li></ul><ul><li>Can be time consuming to access suitable information due to the quantity available </li></ul><ul><li>Staff may use the internet unnecessarily </li></ul><ul><li>No guarantee information accessed is up to date </li></ul><ul><li>Company must be capable of meeting the demands from e-commerce (availability of stock, delivery etc) </li></ul><ul><li>Up-date and Maintenance of site and equipment </li></ul>
  8. 8. Using E-mail in Business <ul><li>E-mail is a global electronic postal service supported by the internet. </li></ul><ul><li>Advantages </li></ul><ul><li>Fast </li></ul><ul><li>Relatively cheap </li></ul><ul><li>Files can be attached </li></ul><ul><li>24/7 – not dependent on time zones </li></ul><ul><li>Messages can be tracked </li></ul><ul><li>Distributions lists </li></ul><ul><li>Disadvantages </li></ul><ul><li>Mail boxes need to be checked regularly </li></ul><ul><li>Junk mail </li></ul><ul><li>Impersonal </li></ul><ul><li>Need for “netiquette” </li></ul><ul><li>Employees my use e-mail inappropriately </li></ul>
  9. 9. MULTI-MEDIA SYSTEMS <ul><li>Multi-media - an interactive combination of text, images and sound where the viewer has some control over the delivery of information </li></ul><ul><li>USES OF MULTI-MEDIA TECHNOLOGY </li></ul><ul><li>interactive training video </li></ul><ul><li>Computer/video conferencing </li></ul><ul><li>cd-roms </li></ul><ul><li>dvds </li></ul>
  10. 10. OTHER IT IN BUSINESS <ul><li>Fax machines </li></ul><ul><li>Telex </li></ul><ul><li>EPOS AND EFTPOS </li></ul><ul><li>Satellite technology </li></ul>
  11. 11. EPOS and EFTPOS <ul><li>EPOS – Electronic Point of Sale </li></ul><ul><li>Allow an electronic record to be kept of all items purchased and returned. </li></ul><ul><li>Used in retailing </li></ul><ul><li>Uses barcodes to scan items at point of sale </li></ul><ul><li>As item is scanned stock level is automatically reduced </li></ul><ul><li>Automatic ordering takes place when minimum stock level is reached </li></ul><ul><li>System can be linked to suppliers to generate orders </li></ul><ul><li>“ loyalty cards” can be used in conjunction with EPOS as a way of gathering information on customers’ buying habits </li></ul><ul><li>EFTPOS – Electronic Funds Transfer at Point of Sale. </li></ul><ul><li>This system has all of the characteristics of EPOS but also </li></ul><ul><li>encompasses payment in the form of debit cards such as Switch, Delta </li></ul><ul><li>or Maestro </li></ul>
  12. 12. USING ICT FOR DECISION- MAKING <ul><li>Using IT has given businesses the ability to handle and process vast quantities of information in the following areas: </li></ul><ul><li>Decision making </li></ul><ul><li>managers able to gather information from a wide variety of sources. </li></ul><ul><li>Decisions taken more quickly </li></ul><ul><li>Data can be processed into sophisticated presentations. </li></ul>
  13. 13. COSTS AND BENEFITS OF IT <ul><li>Business has to decide exactly what it wants from IT </li></ul><ul><li>there is a high capital investment involved </li></ul><ul><li>However businesses need to be proactice and able to respond quickly to customer demands </li></ul><ul><li>Decision makers benefit greatly from the speed and the amount of information that can be accessed via IT </li></ul>
  14. 14. Costs of IT <ul><li>hardware - lease or buy, insurance,maintenance </li></ul><ul><li>software - ability to up-grade packages </li></ul><ul><li>installation - alterations to premises, comply with HASAW </li></ul><ul><li>training of staff – cost of training, time and practice </li></ul><ul><li>also </li></ul><ul><li>loss of efficiency, errors/glitches in system, the need to constantly up-date, possibility of commercial espionage </li></ul>
  15. 15. Benefits of IT <ul><li>The speed of information handling </li></ul><ul><li>flexibility of integrated systems </li></ul><ul><li>increases in labour productivity </li></ul><ul><li>decrease in customer complaints </li></ul><ul><li>enhances reputation </li></ul><ul><li>may give a competitive edge </li></ul>
  16. 16. Business software <ul><li>word processing packages </li></ul><ul><li>databases </li></ul><ul><li>spreadsheets </li></ul><ul><li>desk top publishing </li></ul><ul><li>personal productivity </li></ul><ul><li>business graphics and presentation software </li></ul><ul><li>decision making packages </li></ul>
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