What has Schrödinger’s Cat to do with Enterprise IT? The famous Schrödinger’s Cat paradox explores the concept of multiple and concurrent versions of reality – all of which may be correct at the same time.
Applying this analogy to organisations, there are often multiple simultaneous versions of reality held by key stakeholders on how, what, when and where enterprise IT solutions should be applied - all seemingly valid.
The combined influences of business having direct access to an increasingly compelling range of business ready technologies and meeting short term commercial imperatives are fertile grounds for line of business executives and functional managers to feel empowered to take control of elements of enterprise IT.
CIOs faced with the constant challenge of effectively managing these multiple versions of reality recognise that this is no trivial exercise. The seismic shift from the “build it and they will come” to the “here it is, IT Department, it’s implemented, now support it” represents both opportunities and challenges for CIOs. Fueling this shift is the increasing expectation of IT by their organization that CIOs must rapidly transform their IT Departments from IT service providers, to IT Service brokers.
In this presentation Rob Livingstone explores a range of key concepts and approaches to mitigating the unintended consequences of the Schrödinger’s Cat paradox for CIOs grappling with this challenge.
• Exploring key elements of the IT services brokerage model
• Understand why the ‘IT-business alignment’ mantra is likely to be suboptimal and explore a new approach.
• Explore how the conventional methodologies associated with IT strategy development should be reshaped.
• Explore some approaches to identifying and managing enterprise systemic risk associated with the transition.