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Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
Value in the Clouds Centralized (utility), distributed, cloud
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Value in the Clouds Centralized (utility), distributed, cloud

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Transcript

  • 1. Value in the Clouds
  • 2. Centralized (utility), distributed, cloud Computing 60’s mainframe 70’s & 80’s mini computer 90’s client server TELCO 00’s web Now cloud 50’s Basic POTs 60’s & 70’s CENTREX 90’s Key Systems and Small PBX 00’s Hosted PBX Now cloud
  • 3. Cloud computing models • Infrastructure – Amazon EC2, Grid – Raw computing resources • Platform – S3, Azure – API based infrastructure • SAAS (Application) – Salesforce.com – WEBx
  • 4. The Evolution of Telco? First there were FACTELs Then there were VIRTELs The future is APPTELs
  • 5. FACTEL • Facilities based carrier (any distributed facility) • Provides dial-tone • Significant investment in CAPX • Relatively low margins, high volume • Must keep applications (features) simple due to high customer volume • Highly regulated
  • 6. VIRTEL • Data center based TELCO • Utilizes existing data infrastructure to transport calls • Provides dial-tone • Relatively low margins, high volume • Must keep applications (features) simple due to high customer volume • Limited current regulation
  • 7. APPTEL • Does not provide dial tone • Data center based and leverages FACTEL and VIRTEL call origination and termination facilities (often SIP trunked) • Good margins due to value pricing • Able to provide rich applications • Limited regulation
  • 8. What is a Cloud Telephony Application?
  • 9. How Will Customer‟s Access the Cloud? Build From Scratch Hosted Applications Ready to Applications Run that use an API for Applications integration
  • 10. Ifbyphone End User Applications Ifbyphone API Your User Dials an Telephony Web Server Ifbyphone Provided Phone Cloud Number Click to Call Virtual Receptionist IVR DIALOG Voice Mail Find Me Full IVR Call Routing Outbound Call Scheduled Via Call Queuing Ifbyphone Recording Customer Portal Broadcast TRANSFER Conference Store Locator Initial Call Custom APPS Placed HTTP(s)/XM L API CALL Compatible with any phone and any web infrastructure Rest style API usable from any programming language
  • 11. Cloudvox Open Application Support
  • 12. How Will Customer‟s Access the Cloud?
  • 13. Integrated Architecture PSTN/SIP/Skype Transport IBP SIP NETWORK Pre-Built Applications Asterisk Compatible Custom Applications
  • 14. What„s behind the curtain?
  • 15. Ifbyphone Application Cloud Customer PSTN Phones Web Server API CALL CALL DIALOG SIGNALING CONTROLLER BASIC CALL PROCESSING (asterisk) SMART CALL Database Shared PROCESSING Storage (VoiceXML)
  • 16. Cloudvox Application Cloud Customer Web Server AGI/AMI REST PSTN Phones SIP Phones HTTP (JSON) Asterisk Routing Asterisk “instance servers” Database Shared Customer Storage Asterisk Instances
  • 17. Integrated Architecture PSTN/Skype/SIP Phones OpenSER (kamailio) Pre-Built Applications Asterisk Compatible Custom Applications Database Shared Storage
  • 18. What Else Do You Need? Applications Developer Tools Click to Call Store Locator Post Call Processing Call Routing / VR Voice Broadcast Integration API Virtual Phone #s Call Tracking Real Time Reporting Application Layer ACD/Queuing Google Analytics Call Recording Simultaneous Find Me IVR w/ASR & TTS Web Portal Telephony Related Services API’s Ifbyphone Platform Integrated Telephony / Communications Proprietary and Patent Pending Technologies
  • 19. More Information www.ifbyphone.com

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