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IT Document Transcript

    • SaaS
 Aprigo NINJA is a SaaS data management suite. The benefits of SaaS over on-premise applications are: • Lower Cost – Most SaaS solutions are offered at a lower subscription cost (Monthly/Quarterly/Yearly) with no up-front fees, compared to on-premise solutions. Much of the savings are realized because of the SaaS vendor’s lower cost of sales and a lower cost of deployment. The subscription model means that funds are coming out of the operating expense budget and not from the capital expense one. • Simpler Solution - The less software and hardware components installed on-premise, the simpler & faster the deployment becomes. The time to value is much faster compared to on-premise alternatives - usually measured in minutes. • Lower Risk – No shelfware! In a SaaS model the customer can unsubscribe or cancel the subscription, and with no databases and application servers to install, this means lower overall risk to IT and the business. • Faster Innovation – User community innovation is what drives the product roadmap in most SaaS companies. Unlike on-premise solutions, where new functionality is generally introduced twice a year, a SaaS company using an Agile development methodology can introduce new functionality every 6-8 weeks. Moreover, due to the complexity associated with upgrading on-premise software, most customers go through the upgrade only during scheduled maintenance windows. This means at any given time, the customer is anywhere from 9-12 months behind the latest and greatest functionality available. Aprigo Confidential Aprigo, Inc. | http://www.aprigo.com
    • Comparing the deployment process between a traditional, on-premise solution to a SaaS data management one: On-Premise IT SaaS IT Management 
 Management Application Application Dedicated Compute Resources One per site None* Dedicated Storage Resources One per site None* DB Installation, configuration, One per site None* support Application Server One per site None* Web Server One per site None* Reporting / Analytics service One Per site None* One per managed Agent None* system/server Application Backup/DR One per DB None* HW & SW updates High Minimal Time-To-Value Days to Weeks Minutes to Hours *None – handled by the SaaS vendor In the past 10 years, SaaS has become a mainstream delivery model for many business applications such as Customer Relationship Management (Salesforce.com, Oracle On-Demand), Email/Calendar/Collaboration (Google Apps for your domain), and Operating Systems as a service (Microsoft Azure). SaaS solutions have also been introduced in the IT Management domain, with thousands of IT professionals leveraging SaaS to be able to spend less time on the 'plumbing' of IT (e.g the infrastructure layer) and spend more time on delivering a service to the different business units. Some examples of SaaS IT Management applications available in the market today: • Online backup (Mozy, IronMountain,IBM) • Desktop Management (Kaseya) • Email Archiving/security (Google/Postini,Dell/MessageOne) More examples can be found on Jeff Kaplan’s SaaS Showplace. Aprigo Confidential Aprigo, Inc. | http://www.aprigo.com
    • Overview
 We understand that, as an IT professional, you need to be sure that any solution you introduce to your environment meets your security and privacy requirements. Generally speaking, we have a small component that resides on the customer's network (The 'Aprigo Crawler') and we host most of the heavy lifting that otherwise requires the installation of database and analytics servers on-premise. What's Installed On-Premise?: • Crawler - A single piece of code installed anywhere on the network (it could be on a VM) that crawls the target servers. Just one crawler per site is required. The Aprigo crawler user standard network protocols to communicate with File Servers, NAS devices (CIFS) and Active Directory servers (secured LDAP) remotely. • UI – The UI resides on the sysadmin’s laptop. We've chosen to implement our UI in Flex/AIR (and not a web browser) to give the user a RIA (Rich internet application) experience. Aprigo Confidential Aprigo, Inc. | http://www.aprigo.com
    • What Credentials Do You Need To Supply?: • Crawler Credentials - Domain credentials used by the crawler are determined by the end-user. The username & password are kept encrypted on-premise and never leave the customer's site. • Application Login - this is your www.aprigo.com user account. What Does The Crawler Collect? • Metadata only - We don't open files and look at content. What Kind Of Metadata Is Sent Out To The Aprigo Cloud? • At present, we only send aggregated file system statistics (total number of files, by type, etc.). This data is then anonymized and added to our IT benchmarking / Collective Intelligence. • The metadata is sent out encrypted over HTTPS (using port 443) • In future releases as we add more premium services, we'll be sending additional types of metadata. What's Installed In The Aprigo Data Center? • Web Servers • Application Servers • DB Servers • Analytics Servers How Secure Is The Aprigo Data Center? • Aprigo is hosted on AWS (Amazon Web Services), a SAS70-II compliant data center. You can read more on the security of AWS here. • Authentication and authorization on both the transport level and the database level guarantee that customers can only access their own data. • Aprigo has segregated roles and responsibilities. • We have 24X7 monitoring in place . • Secure software development processes. Aprigo Confidential Aprigo, Inc. | http://www.aprigo.com