JOB AND PERSON SPECIFICATION
Position Title: CORPORATE PLANNING OFFICER
Classification Code: MSA2.1 Portfolio: Finance and Corporate Services
Department: Office of the Chief Executive
Date Reviewed: November 2007
Reviewed by: Director Finance and Corporate Services
SA AMBULANCE SERVICE VISION
The community of South Australia is secure in the quality of care provided by its ambulance
To save lives, reduce suffering and enhance quality of life through the provision of
accessible and responsive quality patient care and transport.
Our reputation and professional profile
The passion, effectiveness and potential of our people and their wellbeing
Underpinning the SA Ambulance Service Strategic Directions are the agreed values that reflect
honesty, respect and integrity for every individual. These values drive how we conduct our business
and how we behave. We aim to make the values “live”. It is important that we incorporate the values
into our behaviour systems and processes.
SA Ambulance Service has a “Commitment to Values” attached to Job and Person Specifications that
all staff are required to uphold. (Please refer to the back of this document).
Australia has one of the most culturally and ethnically diverse populations in the world. Having bi-
lingual and bi-cultural employees can enhance the department’s ability to negotiate with, and meet the
needs of, the full range of its clients and customers. Such employees also add to the diversity of the
workforce, and give added opportunities to fully capitalise on difference as a valuable asset in an
increasingly competitive environment.
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1. Summary of the broad purpose of the position in relation to the organisation's
The overall objective of the position is to coordinate the corporate planning process
within SA Ambulance Service (SAAS) to ensure an effective and systematic approach
is taken to strategic planning.
The Corporate Planning Officer contributes to the achievement of the SAAS Vision
and Mission by coordinating the corporate planning and review process, which
enables SAAS to identify and respond to current and future issues relating to the
provision of ambulance services in South Australia.
The incumbent works within a recently developed planning framework and will be
expected to continue to develop and embed the framework within day-to-day
management practices. This results in an environment where competing priorities
and constant change must be managed to ensure the position goals are achieved.
The incumbent must exercise high-level communication and negotiation skills to work
closely with managers from across the business, to gather and analyse information to
enable the strategic plan to be updated and maintained, and to educate managers
and staff in relation to the corporate planning process.
2. Reporting & Working Relationships
Position this role reports to: Director Finance and Corporate Services
This position relates to:
Works closely with:
a) the executives and managers to obtain information and input for the strategic plan;
b) the Manager Corporate Communications to ensure details of the strategic plan are
effectively communicated to both internal and external stakeholders;
c) the General Manager Finance, to ensure alignment between the corporate planning,
risk management and the financial management framework; and
d) the Policy Manager to ensure that relevant corporate policies are in place to facilitate
the achievement of strategic objectives and corporate responsibilities.
Required to relate to and maintain effective working relationships with:
a) representatives of the state government; and
b) the Ambulance Employees Association (Union).
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3. Special Conditions/Specific Job Requirements.
• The incumbent will uphold the Code of Conduct, values, principles, policies and
procedures of SA Ambulance Service.
• The appointee may be subject to a Criminal History Check and/or a medical
4. Statement of Key Activities and Outcomes
Key Result Area : Maintain and review the strategic plan
Regular review of the strategic plan to Strategic plan is prepared and reviewed
ensure the executive and management within set timeframes and contains accurate
teams are informed of progress and the plan information.
itself is accurate.
Regular engagement occurs with all internal The strategic plan and key strategic
stakeholders in relation to the review, objectives are well understood across the
reporting and education regarding the plan. organisation.
Work with the Manager Corporate Information provided to support the
Communications to ensure the corporate marketing and communications process is
plan is effectively marketed to both internal accurate.
and external stakeholders.
Ensure appropriate records and Comprehensive records for the ongoing
documentation are kept for the strategic review, development and monitoring of the
planning process. corporate plan is readily available.
Prepare regular reports to the executive on Reports are concise, completed within set
the progress, and quarterly reports to the timeframes and provide information tailored
Board. to the audience.
Objectives and milestones are clearly
Organise planning sessions for the Senior Annual planning sessions are efficiently
Management Team and Executive as organised and outcomes and approach
requested, and documenting outcomes. clearly documented.
Key strategic issues arising from planning
meetings are identified and flagged
Maintain awareness of the external and SAAS’ plan is aligned to appropriate
internal environments, including government government strategic priorities.
initiatives and strategic directions. Changes in the internal or external
environment are noted, and their potential
impact is communicated to the appropriate
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Key Result Area : Oversee SAAS’ ongoing planning process
SAAS’ planning framework is documented Planning framework is accessible and easily
and regularly reviewed. Process is aligned understood.
with contemporary management practice.
Ensure that SAAS complies with necessary Directors and Project managers are aware
state government and Department of Health of how to align their ongoing business unit
procedures in relation to strategic planning, planning with the strategic plan.
and alignment with government strategies.
Support and assist managers to meet All Directors and Project Managers who
individual accountabilities and requirements need to contribute to the strategic plan are
in relation to ongoing participation and aware of and understand what is required.
contribution to planning.
Develop relationships with relevant
managers and staff to ensure the effective
engagement of internal stakeholders to the
Work with the General Manager Finance, to Planning framework, especially ongoing
ensure alignment between the corporate review cycles, is aligned with risk
planning, risk management and the financial management cycle and financial
management frameworks. management cycles.
Work with the Policy Manager to ensure that Relevant corporate policies developed.
relevant corporate policies are in place to
facilitate the achievement of strategic
objectives and corporate responsibilities.
Key Result Area : Project management
Provide support to the Director Finance and Information prepared, recorded and
Corporate Services as required in the distributed is accurate.
administration and coordination of strategic
projects. Specific tasks include: Information is shared in a timely manner.
• coordinate and attend project meetings if Written communications are formatted and
required; prepared to a high professional standard.
• prepare and distribute project
communications; Outstanding actions and tasks are
• oversee and assist with management of proactively dealt with and followed up within
project timelines; appropriate timeframe.
• follow up action items;
• co-ordinate and assist with project Project reports are accurately completed
reporting; and shared amongst relevant stakeholders.
• undertake research and analysis as
Research is undertaken within required
timeframes and meets required standard.
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Key Result Area : Compliance with Occupational Health, Safety and Welfare
Comply with Occupational Health, Safety
• Applying ‘Duty of Care’ principle to all
and Welfare legislative requirements by
ensuring your own and others safety in the
workplace with adherence SAAS • Ensure work area conforms to OHS&W
Occupational Health, Safety, Welfare and standards
Injury Management policies and procedures
• Assist in the development and
Contribute to the well-being of people in integration of the OHS&W management
South Australia through participation in system by:
Counter Disaster activities including • Ensuring Safety culture is part of
attendance, as required, at training business e.g. promotion of safe systems
programs and exercises to develop the of work within the area
necessary skills required to participate in • Actively adhering and participating in
responses in the event of a disaster and/or OHS&W training programs
• Highlighting OHS&W concerns with your
Contribute to the promotion and immediate manager
implementation of SA Ambulance Polices • Reporting any hazards or injuries
and Procedures and the Code of Conduct immediately to your line manager
standards and in particular Equal • Complying with all SAAS OHS&W
Opportunity and Occupational Health Safety policies and procedures
and Welfare by adhering to the provisions of
• Actively participate in rehabilitation
relevant legislative requirements.
program/s when injured
Approved by Line Manager: _________________________
Acknowledged by Occupant: _________________________
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ESSENTIAL MINIMUM CRITERIA
• Application of project management methodology in a corporate setting.
• Experience developing corporate level plans and reports.
• Experience using Microsoft Office applications, in particular, Word, Excel and Project.
Knowledge (NB Knowledge does not necessarily equate to experience)
• Understanding of strategic planning theory and processes.
• Excellent written and verbal communication skills.
• Ability to influence and motivate others to achieve common goals.
• Demonstrated ability to analyse and identify key strategic issues.
• Strong organisational abilities to effectively manage time and resources.
• Able to proactively find solutions to problems and suggest improvements to existing
systems and processes.
• Able to develop effective working relationships and promote a collaborate approach to
achieve necessary outcomes.
• Able to work effectively in a changing environment, manage multiple tasks and
priorities, and work autonomously.
Educational/Vocational Qualifications: (name specific qualification)
• Tertiary level qualifications in Business Management, or equivalent experience in similar
• Understanding of current State government policies and direction in relation to health
and emergency services.
• Knowledge of the Australian Business Excellence Framework.
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COMMITMENT TO WORKPLACE VALUES
SA Ambulance Service values have an influence on the people we employ
Every organisation has values that govern the way people are treated and the way
decisions are made. SA Ambulance Service’s Strategic Plan identifies the values that guide
our behaviours. These behaviours apply to all employees and govern the way people in the
organisation are treated, the way decisions are made and how we provide our services.
These values are used in day to day communication and interaction between all employees
and are linked to the whole of government Code of Conduct, Performance Development,
Job and Person Specifications and SA Ambulance Service Employment Conditions.
OUR REPUTATION AND PROFESSIONAL PROFILE
Protecting and upholding the professional reputation of SAAS with the Government, health
and emergency services sector, community and staff.
PASSION, EFFECTIVENESS, POTENTIAL AND WELLBEING OF OUR PEOPLE
Recognise and value the individual and collective contributions of staff
Understanding and accepting your responsibilities
Consistently doing the right things for the right reasons
A commitment to change and improvement
I ______________________________________________ have the ability and
Commitment to behave consistently with the stated values of SA Ambulance
Please complete and return to the Human Resources Department together with
your contract of employment
“The right people with the right skills in the right place at the right time”
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