DAPS is very decentralized – providing a thin, very effective layer of capability spread around the world. Providing traditional bulk printing services On Demand output , and Electronic Document Management and multifunctional devices .
DAPS has been in business for a very long time …from just after WWII through the consolidations of the early 90’s and then successfully navigating the turmoil of the A76 and MID 909 processes. We are alive and well, in our 59 th year of achievement and doing better than ever. Key points: Working Capital Fund Have to recover our cost After surviving the A76 in 2002 we immediately the Management Initiative Decision 909 which said to get dir of DAPS entirely. We met with DOD heads and discussed what we were doing in the field of Document Automation. We came out of that with a mission to help move the DOD towards Automation.
Paper is going down, there is no way to stop that. In fact we don’t want to stop that. Our online access work is increasing and we see that as our Future.
We are located around the world near our DOD customers. We are broken down into 10 regional organizations and headquartered in Mechanicsburg PA. Army 60, AF 55, Navy 37, USMC 5, Defense 23 (includes 17 DLA), Federal 11, Total 191 CONUS 159 DAPS – P 20 DAPS – E 10 GTMO/PR 2 Total 191
Offset printing is what we outsource through GPO On Demand refers to what we produce in our in-house shops DAPS online is our online ordering system, through which you can get your printing order submitted and in our print queue in minutes from your desk Our Electronic Document Management program includes both our customized solutions and the centers of excellence that are ready for use by our customers Distribute and print refers the use of our many plants to print things out at point of need.
Application Service Provider Approach: We provide a package of multifunctional device related services tailored to your requirements. Customers save both time and resources using the DAPS package of value added services. DAPS will handle the details of MFD management while you concentrate on your core mission requirements. Our package of EMS related services includes trained professionals located worldwide - often within close proximity to your organization. We emphasize document solutions - not machines; our experience allows us to address total customer needs. We provide a complete package that includes: equipment maintenance and supplies, user training, information assurance and customized billing services. Our customized billing process allows customers to pay by funding document or with a government credit card, easing the administrative burden on your personnel. And, we engage the vendors for you when they are not meeting the terms and conditions of the contracts. -This is what we do– We take care of your document requirement to free you up to do your core job - DAPS currently (mar 2008) manage 14,328 devices for the Air Force DAPS is Co-Located at 56 AF Bases (CONUS & OCONUS) Currently 42,000 devices DOD/Federal-wide, DoD wide buying power on MFD contracts—competitive price, Delivers savings 5%-40% below GSA Schedule, Ensures DoD compliance with Federal Acquisition Regulations, Meets Unique DOD Networking Requirements Proprietary Inventory Management tool Tracks inventory Accepts automated billing from vendors Provides contract administration Provides various production reports E-mails customer monthly billing statements Provides capability for desktop assessment of overutilized and underutilized machines 20 DAPS Contracting Officers and 44 MFD program personnel on staff for day to day management Regionally located around the world—located where the customers are Provides localized customer support and oversight DAPS absorbs all overhead and expenses for management of MFDs including: Acquisition Contracting Billing Vendor Service Management Inventory Management On-Going Program Management: We track and monitor your output solution throughout the life of the contract. With the introduction of our new EMS System, we're transforming the way we manage the business. Our enterprise level software application provides an automated process for maintaining equipment information, allowing DAPS to actively track and manage customer equipment needs. DAPS can also place experts on-site with customer organizations to meet their equipment maintenance, user training and management needs. Assessment Studies: DAPS is committed to help customers meet their performance objectives. DAPS will provide a comprehensive assessment of your needs. The relationship among digital printing and imaging assets such as the number of MFDs, printers, employees, fax machines, scanners and physical space must be evaluated to provide customized solutions for customers. Bottom Line: By right-sizing your solution, DAPS can save you 25-40 percent upfront even before the requirement goes to the vendor. More Assessment Info: DAPS recommends vendor neutral solutions using digital printing best practices to meet established benchmarks in value, service and savings. The DAPS process incorporates consideration of equipment acquisition costs, equipment capabilities, utilization rates, per page costs, equipment access and storage considerations, the customer workflow and other user considerations. Key cost drivers include: print categories and quantities, toner costs, the impact of ink coverage on costs, volume, equipment utilization rates and acquisition costs. DAPS provides a comprehensive solution to fit your needs. The relationship among digital printing and imaging assets such as the number of MFDs, printers, employees, fax machines, scanners and physical space must be evaluated to provide customized solutions for customers. DAPS often recommends multifunction devices in lieu of less economical printers to support increased performance and functionality at reduced costs. Utilization rates for both networked and desk side printers are often well below manufacturer recommendations. Average military output ranges are used to assess the need for additional printers. Standard MFD to employee ratios are used to support printer replacement recommendations. The true cost of documents is often much larger than the cost of equipment, paper and toner. Hidden lifecycle costs associated with the storage, retrieval, distribution and destruction of documents is often several times the cost of printing costs. The DAPS EMS solution is part of the DAPS “total document solution suite” of solutions that encompass traditional printing and electronic document solutions. For each dollar spent on measured output costs, there are several dollars spent on other unmeasured costs. -This is what we do– We take care of your document requirement to free you up to do your core job - DAPS currently manages 14,328 devices for the Air Force DAPS is Co-Located at 56 AF Bases (CONUS & OCONUS) Currently 42,000 devices DOD/Federal-wide DoD wide buying power on MFD contracts—competitive price Delivers savings 5%-40% below GSA Schedule Ensures DoD compliance with Federal Acquisition Regulations Meets Unique DOD Networking Requirements Proprietary Inventory Management tool Tracks inventory Accepts automated billing from vendors Provides contract administration Provides various production reports E-mails customer monthly billing statements Provides capability for desktop assessment of overutilized and underutilized machines 20 DAPS Contracting Officers and 44 MFD program personnel on staff for day to day management Regionally located around the world—located where the customers are Provides localized customer support and oversight DAPS absorbs all overhead and expenses for management of MFDs including: Acquisition Contracting Billing Vendor Service Management Inventory Management Reduced acquisition costs through competitive process Consolidated buys for maximum “Buying Power” savings - Legal and contracting support infrastructure DAPS follows DOD applicable statutes, regulations policies and standards Conducts assessments to eliminate desktop printers Driving the customers to a 15-1 person to MFD ratio Identify under utilized and over utilized MFDs and make recommendations for replacements to cut costs and increase operational readiness
Software as a service Customers do not pay for owning the software itself but rather for using it. We handle all the issues with acquiring, hosting and managing the software for our customers to use.
Benefits of deploying a DAPS EDM solution: Solutions are ready NOW for your use Industry partnerships and contractual relationships are already in place Solutions are tailored to your site and to your requirements Dramatic decrease in acquisition time Startup costs and time-to-production are reduced Accelerate service to your stakeholders and improve the services you render Provide better security, preservation and control of your information than you may now have Provide a ready, flexible and scalable system that can manage all of your information ... It can grow with you Technical assistance and management oversight throughout the life of the project
Acquisition Streamlining and Standardization Information System (ASSIST) Sponsor: OSD Web site providing access to current information associated with military and federal specifications and standards in the management of the Defense Standardization Program (DSP). Direct access to DoD databases including DSP standardization projects (SD-4), standardization points-of-contact (SD-1), Data Item Descriptions (DIDs), MilSpec Reform management data, and HAZMAT/ODC data. ASSIST is the official DoD source for specifications and standards. Electronic Document Access (EDA) Sponsor: DFAS/DISA Web site. Acts as an electronic file cabinet for the storage and retrieval of contract documents used by multiple DoD activities . At the present time, the system provides storage and retrieval of post-award contracts, contract modifications, personal property and freight government bills of lading (GBLs), vouchers, Contract Deficiency Reports (1716s), Summaries of Voucher Line Data (110 Reports), Materiel Acceptance and Accounts Payable Reports (MAAPRS), and Army direct vendor deliveries (DVDs) in a compressed text format. EDA provides payment technicians at the Defense Finance and Accounting Service (DFAS), DoD contract officers, procurement officers, and transportation technicians with the ability to view and process documents without paper copies . Procurement Gateway (PROGATE) Sponsor: Defense Supply Centers Richmond and Philadelphia Web site allowing prospective government contractors to perform comprehensive and detailed searches against Request for Quotation (RFQ) and Award documents. Automated procurement for various agencies with on-line posting of Request-For-Proposals (RFP’s), Request-For-Quotes (RFQ’s), and the vendor Awards, which are posted on a public access web site in PDF format. Navy Forms Online (NFO) Sponsor: NAVICP Web site providing a digital environment that permits users to search for, download, and view Navy Forms On-Line. It also includes a virtual shopping cart for users to place orders for physical specialty forms inventory items. Electronic Document Management Service (EDMS) Sponsor: DDC EDMS automates the process of imaging the supply documents associated with the receiving, transportation and inventory functions at the DDC Depots by providing an efficient scan, storage, and retrieval resource. Also provides Records Management functionality. Travel Voucher System (TVS) Sponsor: DFAS Convert Travel Vouchers into data format versus PDF format. Travel Vouchers are then rendered through XML format to myPay on a real-time basis through a VPN. Voucher Processing System (VPS) Sponsor: DFAS Web site. Provides a centralized database consisting of commercial, military pay, travel and accounting vouchers. Voucher Attachment System (VAS) Sponsor: DFAS Through a scanning and automated upload process, provides attachments to the vouchers contained in the Voucher Processing System. Defense Military Pay Office (DMPO) Sponsor: DFAS US Army field pay offices have the ability to scan and upload military pay actions to a central processing facility in Indianapolis, IN. Web based capability. USPS EEO Sponsor: United States Postal Service Web based site that provides workflow and automated tracking of EEO complaints. PROJECS NOT ON SLIDE BELOW: Technical Manual Publish-on-Demand System (TMPODS) Sponsor: NAVAIR, NAVSEA, SPAWAR, and CNET Web site. A TEMPEST-approved digital warehouse and production capability for entire manuals – technical, reference and training. The web site also provides registered users the capability to do comprehensive research against specified documents in the collection. MILHUB Sponsor: NAVSUP Accepts MILSTRIP orders for technical manuals and sends the order to various POD sites. Air Force Institute for Advanced Distributed Learning (AFIADL) Sponsor: Air University, Maxwell AFB Web site. An on-demand document management system for the indexing, storing, retrieval, and printing of approximately 1600 Air Force Course Exams (CE). Rate Training Manuals and Exams Sponsor: Naval Education and Training Professional Development and Technology Center Electronic orders for classified and unclassified Rate Training Manuals (RTM) are received daily. The orders are imported and maintained by DAPS using a menu-driven web based interface to support tracking, production, billing, shipping, proof of receipt, and proof of shipment back to NETPDTC and/or NAVSUP. Navy Rate Examinations Sponsor: Naval Education and Training Professional Development and Technology Center DAPS receives orders bi-weekly from NETPDTC via a dedicated fiber, for the production and distribution of approximately 475,000 classified serialized exams, totaling 6.8M annual units. Lead Maintenance Technology Center for the Environment - Working Integrated Process Team (LMTCE-WIPT) Sponsor: Chief of Naval Operations Environmental Planning and Management Division DAPS provides graphic design, web hosting, system administration, information assurance, and technical support to the customer, contractor and end user community (environmental protection). Field Activity Support & Technology Transfer (FASTT) Sponsor: Naval Sea Systems Command The web site provides information to the environmental community to reduce the cost of compliance and improve maintenance work process through technology and good management practices. Transportation Claims Service (TCS) Sponsor: DFAS Web-based application that provides the DFAS Indianapolis Transportation Pay Office (ITPO) with the ability to receive and process transportation claims for Freight (Loss and Damage), Household Goods (Unearned Freight) and Transportation Protective Service. National Parks Service (NPS) Sponsor: National Parks Service The National Parks Service (NPS) uploads maps or sends maps to DAPS to be scanned and placed on website. Website is setup to allow users to search for maps and download or print. National Item Identification Number (NIIN) System Sponsor: NAVICP Completed purchase documents are sent to the NIINS system via email and the documents are captured and saved to a repository. Cryptographic Management System (CMS) (Emerging) Sponsor: Air Force The Cryptographical Management system is to be designed by DAPS to allow the Air Force a database of information. DLA EEO Sponsor: DLA (Emerging) The DLA EEO complaints are captured by the website and users upload information to be searchable. Navy Electronic Directives System (NEDS) Sponsor: CNO Web site. A collection of Instructions and Notices, from the Chief of Naval Operations (OPNAV) and the Secretary of the Navy (SECNAV) indexed and available in numerical order via a series of index tables.
NLL – Almost all Navy logistics pubs. Started in 1997; Initiative that replaced NAVSUP publications inventory system (NUBS) and inventory cross reference tool (NAVSUP 2002) Budget of approximately $4.0M annually – includes some POD costs St Louis 3,369 Carry Pts 4,033 No Stock 5,242 Total 12,644
Enhanced Technical Information Mgt System (ETIMS) AFMC - Wright-Pat – Lorna Estep, Code AFMC A-4 115K (D&P) + 25K (Warehouse) = 140K TOs Gateway – Wright-Pat EDM – Norfolk ALCs – Hill, Tinker, Warner-Robbins Warehouse – Army, St Louis (Hill First) Readiness - From 71 day – to few day turnaround DAPS Uniquely Positioned – technology and business processes Worldwide Facilities – Co-located Worldwide Pricing ETN EDM On-Line Proofing / Standard PDF Standard Printer Front Ends Text and Foldout Printers Consolidated Billing Capability
Marine Corps College of Continuing Education 8 Output Sites Quarterly production Before it took 2 months from order to production, slow shipping Now When its ordered its digitally sent at the speed of light to the DAPS output locations and produced within 3 days of ordering Since the Marines committed to do this we got perfect binders placed at all their output locations
Information sheet Cryptographic Access Certificate Electronic Document Management System also known as AF CMS (Cryptographic Management System) Over the last 3 years DAPS Midwest with support from DAPS Philadelphia has developed an Electronic Document Management System to manage Air Force COMSEC access. There are now 143000 personnel records in the database and there are over 1500 users with more to be added because the newest version of the website was just put into production the week of April 24th which allows new types of user access. DAPS maintains this system, which has been specifically configured for storage, retrieval and updating of documents pertaining to Air Force Cryptographic Access Certificates and other COMSEC management programs. It allows all COMSEC account managers to update information pertaining to their account in a real time status, instead of waiting on the mail. COMSEC managers enter initial data relating to new users, generate the AFCOMSEC IMT 9, then the form is mailed to AFCA, digitized and linked to the social security number in the database. It also tracks the polygraph records and account information for every account which includes the tracking of COMSEC incidents. It becomes a final document so it saves many costs that were involved regarding mailing, time processing, and cost to make into microfiche, for storage. Numerous government agencies use the system including Air Force, FAA, Air National Guard units, DISA, DLA and contractor accounts such as BOEING, LOCKHEED MARTIN, SAIC, DLA HQ, educational (MIT), FAA, NAVY, NSA, Office of Special Investigations, CENTCOM, DCMA, DDC, DDMS, STRATCOM, PACAF, USCENTCOM, USSPACECOM, USSTRATCOM and many more. Air Force Cryptographic Access Program (CAP): The Cryptographic Access Program identifies all personnel within the Air Force that have access to COMSEC material classified SECRET or above. Anyone who has access to this material must sign an AFCOMSEC Form 9 stating that they understand the responsibilities associated with handling COMSEC material and agree to properly safeguard it under penalty of law.
Document Automation and Production Service
The DAPS Enterprise DOD’s Document Solutions Provider Document Automation & Production Service AF brief 12 May 2008
<ul><li>Worldwide Enterprise </li></ul><ul><li>Government Organization – Department of Defense </li></ul><ul><ul><li>Field Activity of the Defense Logistics Agency </li></ul></ul><ul><li>187 Facilities (29 Overseas) / 10 Countries </li></ul><ul><li>1000 Civilian/Contract Employees </li></ul><ul><li>- 2.5M - 3M Orders Annually - 68% Outsourced </li></ul><ul><li>- $348M FY07 Annual Sales - 57% Classified or Sensitive </li></ul><ul><li>Services: </li></ul><ul><ul><li>Traditional Offset Printing </li></ul></ul><ul><ul><li>On Demand Output </li></ul></ul><ul><ul><li>On Line Services – Doc Mgt and MFDs </li></ul></ul>Who is DAPS? Average 90%+ Customer Satisfaction for past 5 years 82% of Jobs Required In 24 Hours
1949 First DOD “Industrial Fund” Activity 1967 Federal Printing Procurement Program 1992 DPS Established – DOD Mission 1996 DAPS Transitions to DLA 1996 First DOD IMPAC Card Merchant 1997 Sweep-Up DOD Consolidations 1998 First CFO Compliant Accounting System 2002 Implement A-76 MEO 2003 MID 909 2004 US Post Office 2005 White House Printer History 59 Years of Achievement! 59
Mission: Move Toward Increased Automation Transforming the DoD Toward Automation Bulk Printing & Warehousing On-Demand Output On-Line Services <ul><li>Full Portfolio of Document Services </li></ul><ul><li>Catalyst for On-Line Services </li></ul>
WA MT ND OR ID WY SD. CA NV UT CO NE KS AZ NM OK TX MO AR LA MS AL HAWAII PACIFIC THEATER includes Hawaii/Japan/Korea/Okinawa Guam/Alaska WV OH IN IL IA WI MN I ME VT NH NY PA NJ CT RI MA NC SC GA FL KY TN VA WV HI Japan DC MD DEL EUROPE AK MI PACIFIC BANGOR SAN DIEGO OKLAHOMA CITY PENSACOLA GREAT LAKES PHILADELPHIA WASHINGTON NORFOLK (Europe) JACKSONVILLE DAPS Facilities 187 Locations / 10 Countries
<ul><li>Offset Printing </li></ul><ul><li>On Demand Printing </li></ul><ul><li>Distribute and Print </li></ul><ul><li>DAPS Online (Ordering and File Transfer) </li></ul><ul><li>Document Conversion/Scanning </li></ul><ul><li>Electronic Document Management </li></ul><ul><li>MFD EMS Program 5% to 40% off GSA Pricing. Many services included. </li></ul>Services DAPS Business Services
DAPS Electronic Document Management Offering <ul><li>“ Software-as-a-Service” (SaaS) deployment model </li></ul><ul><li>Fast Implementation – Months vs. Years </li></ul><ul><ul><li>Standing Capability – Ready to Segment a Portion for your use </li></ul></ul><ul><ul><li>Applications Library – Adjust/add to Existing Application </li></ul></ul><ul><ul><li>No Contracting - Sign an MOA and Provide Funding </li></ul></ul><ul><li>In-house, Affordable, Qualified Expertise </li></ul><ul><ul><li>It’s DAPS Core…program/technical staff hold CDIA+ certification </li></ul></ul><ul><ul><li>Experience from Lessons Learned and Best of Breed Ideas </li></ul></ul><ul><li>No Implementation Concerns </li></ul><ul><ul><li>No System Approvals </li></ul></ul><ul><ul><li>No Investment Budgeting - Use Current Operating Budget </li></ul></ul><ul><ul><li>No Information Assurance, Training, COOP, Sustainment Issues </li></ul></ul>Available Now! Tinker AFB COE DOD 5015.2 STD compliant for Records Management
<ul><li>Benefits of using DAPS EDM: </li></ul><ul><ul><li>Service / Support Help Desk </li></ul></ul><ul><ul><li>System Hosting </li></ul></ul><ul><ul><li>Project Management </li></ul></ul><ul><ul><li>Life Cycle Management </li></ul></ul><ul><ul><li>Acquisition, Installation, Training </li></ul></ul><ul><ul><li>Document/Data Conversion Services </li></ul></ul><ul><ul><li>Maintenance Renewals/Software Upgrades </li></ul></ul>DAPS Electronic Document Management Benefits
20 Years of Successful EDM Implementations! <ul><li>1984 – Acquisition Streamlining and Standardization Information System (ASSIST) </li></ul><ul><ul><li>1992 DoD Gold Nugget Award </li></ul></ul><ul><ul><li>1999 Defense Standardization Program Honorary Award – DAPS Philadelphia </li></ul></ul><ul><li>1994 – DFAS Electronic Document Access (EDA) </li></ul><ul><ul><li>2000 DoD Hammer Award </li></ul></ul><ul><li>1997 – DLA Procurement Gateway </li></ul><ul><ul><li>1999 JECPO Best Electronic Commerce Partner – Large Business Finalist </li></ul></ul><ul><ul><li>1999 DoD CIO Best IT Practices in the Federal Government, Volume II </li></ul></ul><ul><li>1998 - Navy Forms On-Line </li></ul><ul><li>2000 - DDC Electronic Document Management Service (EDMS) </li></ul><ul><li>2001 – myPay Travel Voucher System (TVS) </li></ul><ul><li>2002 - DFAS Voucher Processing System (VPS) </li></ul><ul><li>2003 - DFAS Voucher Attachment System (VAS) </li></ul><ul><li>2003 - DFAS Defense Military Pay Office (DMPO) EDM </li></ul><ul><li>2004 - 2005 – US Postal Service </li></ul>Electronic Document Management <ul><li>All of DAPS EDM Components are COTS </li></ul><ul><li>Integic Corporation’s e.POWER </li></ul><ul><li>eDocs (Hummingbird) </li></ul><ul><li>dtSearch data retrieval software </li></ul><ul><li>SearchExpress software with capture </li></ul><ul><li>IBM </li></ul><ul><li>DAPS continues to work with additional vendors for latest solutions </li></ul>What we do… How we do it… Do you NEED an Electronic Document Management solution?
Case Study Naval Logistics Library Navy Publications and Forms Center <ul><li>279,169 Publication/Form Line Items </li></ul><ul><ul><li>All Paper </li></ul></ul><ul><li>707, 616 Square Feet of Warehouse </li></ul><ul><ul><li>5 Buildings </li></ul></ul>1997 Today <ul><li>95,369 Publication/Form Line Items </li></ul><ul><ul><li>12,644 Warehouse Items </li></ul></ul><ul><ul><li>71,666 available via Web/POD </li></ul></ul><ul><ul><li>11,059 available via Web Only </li></ul></ul><ul><li>Down to 10,000 SF of Warehouse </li></ul><ul><li>https://nll1.ahf.nmci.navy.mil/ </li></ul>
6 Copies 10 Copies 15 Copies 1 Copy 2 Copies Requestors Data Manager Air Force Portal (ETIMS) DAPS Gateway Web Web Orders Case Study AF Enhanced Technical Information Mgt System (ETIMS)– Distribute and Print HI Japan Eliminate ALC Warehouses – Distribute Digital File & Print Locally Increased Readiness! No more Warehousing! Digital files delivered lightning fast to output site Users get Publications 71 days faster on average
Centrally ordered Orders Case Study Marine Corps College of Continuing Education—Distribute and Print HI Japan Increased Readiness! Perfect Binders installed by DAPS at 8 output sites to support customers quarterly requirements Delivery time reduced from 2 months to 3 days!
Case Study AF CMS (Cryptographic Management System) <ul><li>Customized solution to manage Air Force COMSEC ACCESS </li></ul><ul><li>1500 Air Force Users – 143,000 personnel records in the database </li></ul><ul><li>Allows all COMSEC account managers to update info in real time </li></ul><ul><li>AFCOMSEC form 9 completed, signed, digitized and linked to SSN in Database </li></ul><ul><li>Saves Mailing Costs, Processing time, storage costs </li></ul><ul><li>Also used by: FAA, Air National Guard units, DISA, DLA and contractor accounts such as BOEING, LOCKHEED MARTIN, SAIC, DLA HQ, educational (MIT), FAA, NAVY, NSA, Office of Special Investigations, CENTCOM, DCMA, DDC, DDMS, STRATCOM, PACAF, USCENTCOM, USSPACECOM, USSTRATCOM and many more. </li></ul>
DAPS is committed to providing our customers with the highest level of service and complete support for mission objectives. We would like to know: Visit our website at: WWW.DAPS.DLA.MIL Thank You How can DAPS improve services for you?