City and County of San Francisco Technology:  Past, Present, and Future Chris Vein Chief Information Officer City and Coun...
Agenda <ul><li>Introductions </li></ul><ul><li>Current State </li></ul><ul><li>CIO Vision </li></ul><ul><li>Subcommittee C...
Introductions 1
Sierra Systems/Craig Holt <ul><li>Funding was appropriated through COIT to the City CIO for the first ever city-wide strat...
Current State 2
City CIO Vision & Plan 3
Dr Mitch Katz:  “We cannot continue doing things the same way.” Call to Action <ul><li>Policy Directives </li></ul><ul><li...
Citizen-centric Government Enabled by Technology <ul><li>Unified Collaboration Suite  </li></ul><ul><li>Software as a Serv...
Framework Empowering  Investing Planning Streamlining Strengthening Workforce
Business Policy Pillars and Departmental Initiatives Infrastructure, Planning &  Redevelopment Health Transportation Gover...
Fiber and Spectrum: Fundamental Enabling Infrastructure Data Center Migration:  Ensuring Anytime Anywhere Operations Four ...
Combined Subcommittee Input 4
COIT Subcommittee Ideas <ul><li>Address Procurement Process </li></ul><ul><li>Master Service / Enterprise Agreements </li>...
Consolidated COIT Subcommittee Ideas ( 2 or more – immediate benefit) <ul><li>Vendor contract “renegotiation” of current c...
Going Forward 5
Gartner 25 Common IT Cost Containment Techniques <ul><li>Chargeback </li></ul><ul><li>IT PMO </li></ul><ul><li>IT Governan...
Turning Discussion Into  Immediate Action <ul><li>Vendor contract “renegotiation” of current contracts </li></ul><ul><li>E...
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December 18, 2008 COIT Presentation (PowerPoint)

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  • The Connected Urban Development blueprint includes solutions in the following areas: Teleworking for businesses as well as city workers. Successful implementation will depend on the availability of a citywide broadband infrastructure. Intelligent traffic management . IP-based solutions offer dynamic traffic management and rerouting of private transportation. Promoting public transportation . Increase use of public transportation by feeding real-time information to smartphones and PDAs. Reducing municipal CO 2 emissions . Implement intelligent building management and “connected workplace” concepts. Building smart communities . Cultivate citizen involvement in innovative green solutions. All of these solutions are built upon a foundation of connected civil, building, and network infrastructures.
  • Transcript of "December 18, 2008 COIT Presentation (PowerPoint)"

    1. 1. City and County of San Francisco Technology: Past, Present, and Future Chris Vein Chief Information Officer City and County of San Francisco
    2. 2. Agenda <ul><li>Introductions </li></ul><ul><li>Current State </li></ul><ul><li>CIO Vision </li></ul><ul><li>Subcommittee Cost Saving Ideas </li></ul><ul><li>Going Forward </li></ul>
    3. 3. Introductions 1
    4. 4. Sierra Systems/Craig Holt <ul><li>Funding was appropriated through COIT to the City CIO for the first ever city-wide strategic technology plan. </li></ul><ul><li>Sierra Systems was selected through a competitive RFP process using the Computer Store. </li></ul><ul><li>Sierra Systems is a leading professional services firm providing high-quality, cost –effective business information systems solutions. </li></ul><ul><li>Craig Holt is a former CIO for the State of Oregon and is currently Practice Director for Sierra Systems covering both public and private sector accounts. </li></ul>
    5. 5. Current State 2
    6. 6. City CIO Vision & Plan 3
    7. 7. Dr Mitch Katz: “We cannot continue doing things the same way.” Call to Action <ul><li>Policy Directives </li></ul><ul><li>Customer Demand </li></ul><ul><li>Financial Imperative </li></ul><ul><li>Operational Needs </li></ul><ul><li>People Requirements </li></ul>
    8. 8. Citizen-centric Government Enabled by Technology <ul><li>Unified Collaboration Suite </li></ul><ul><li>Software as a Service </li></ul><ul><li>Infrastructure as a Service </li></ul><ul><li>Web Services </li></ul><ul><li>Web 2.0 </li></ul><ul><li>Cloud Computing </li></ul><ul><li>Hosted Services </li></ul>Technologies <ul><li>Collaborative </li></ul><ul><li>Agile </li></ul><ul><li>Cost Effective </li></ul><ul><li>Virtualized </li></ul><ul><li>Interoperable </li></ul><ul><li>Standardized </li></ul><ul><li>Consolidated </li></ul><ul><li>Redundant </li></ul><ul><li>Secure </li></ul>Characteristics Utility Services <ul><li>Communications </li></ul><ul><li>Infrastructure </li></ul><ul><ul><li>Primary Data Center </li></ul></ul><ul><li>Media </li></ul><ul><li>Enterprise Applications </li></ul><ul><li>Business Process </li></ul><ul><li>Support Desk </li></ul>
    9. 9. Framework Empowering Investing Planning Streamlining Strengthening Workforce
    10. 10. Business Policy Pillars and Departmental Initiatives Infrastructure, Planning & Redevelopment Health Transportation Government Efficiency Emergency Planning <ul><li>Implement Master Address Database </li></ul><ul><li>Connect 11 community health clinics to city fiber </li></ul><ul><li>Pilot Sharepoint collaboration tool for MTA </li></ul><ul><li>TBD </li></ul><ul><li>Enable 311 to transfer service requests to all departments </li></ul><ul><li>Pilot open source collaboration contact management </li></ul><ul><li>Pilot open source web GIS map for DEM </li></ul>Broadband Platform Connected Infrastructure IP-Enabled Homes and Offices, Roads, Utilities, Workplace Design
    11. 11. Fiber and Spectrum: Fundamental Enabling Infrastructure Data Center Migration: Ensuring Anytime Anywhere Operations Four Key Projects Web 2.0: “ Technologies That Enable User Collaboration” Collaboration: “ Co-labor Working Toward Common Goal”
    12. 12. Combined Subcommittee Input 4
    13. 13. COIT Subcommittee Ideas <ul><li>Address Procurement Process </li></ul><ul><li>Master Service / Enterprise Agreements </li></ul><ul><li>Consolidate email Systems </li></ul><ul><li>Leasing Programs </li></ul><ul><li>Identify Existing projects/programs that are already in place that can be successfully rolled out citywide </li></ul><ul><li>Centralization of LAN/desktop IT functions </li></ul><ul><li>Formalize communications and budgeting by MSA </li></ul><ul><li>Centralize IT procurement (similar to construction contract process) </li></ul><ul><li>Voluntary “opt-out” of land-lines. (eliminate landlines in favor of cell phones) </li></ul><ul><li>Suspend OCA/HRC procurement requirements </li></ul><ul><li>Staff/Labor/Resource sharing </li></ul><ul><li>Improved/Streamlined procurement </li></ul><ul><li>Email retention policy </li></ul><ul><li>DT Consulting – DT should move back to a solutions consulting role for other CCSF departments </li></ul><ul><li>Digital Signatures </li></ul><ul><li>Asset Management CMMS </li></ul><ul><li>SaaS </li></ul><ul><li>IaaS </li></ul><ul><li>Telecomm Efficiencies –Create policy/proc for desktop phone deployment; effective use of cell phones/pagers </li></ul><ul><li>Hosted data center (cloud computing) </li></ul><ul><li>Virtualized Desktops </li></ul><ul><li>Hosted Services </li></ul><ul><li>WAN / Blueprint – Architecture review blueprint </li></ul><ul><li>Master Agreements </li></ul><ul><li>Unified Security </li></ul><ul><li>S/W contract re-negotiation and consolidation </li></ul><ul><li>Enterprise License </li></ul><ul><ul><li>MSFT </li></ul></ul><ul><ul><li>CISCO </li></ul></ul><ul><ul><li>IBM </li></ul></ul><ul><ul><li>Avaya </li></ul></ul>
    14. 14. Consolidated COIT Subcommittee Ideas ( 2 or more – immediate benefit) <ul><li>Vendor contract “renegotiation” of current contracts - w/focus on Citywide Service Agreements, </li></ul><ul><li>Enterprise License agreements – means standardization </li></ul><ul><li>Land Line/Cell Phone consolidation </li></ul><ul><li>Suspend HRC and Procurement as it relates to IT </li></ul><ul><li>Application Portfolio Consolidation – where it makes sense - examples </li></ul><ul><ul><li>email </li></ul></ul><ul><ul><li>Building permits </li></ul></ul><ul><ul><li>Shared Real estate </li></ul></ul><ul><li>Consolidation of functions – specifically; </li></ul><ul><ul><li>Help Desk </li></ul></ul><ul><ul><li>LAN </li></ul></ul><ul><ul><li>Data Center </li></ul></ul><ul><ul><li>Desktop Support </li></ul></ul><ul><ul><li>IT Procurement </li></ul></ul>
    15. 15. Going Forward 5
    16. 16. Gartner 25 Common IT Cost Containment Techniques <ul><li>Chargeback </li></ul><ul><li>IT PMO </li></ul><ul><li>IT Governance </li></ul><ul><li>Contingent Workers </li></ul><ul><li>Software as a Service </li></ul><ul><li>Capacity-on-Demand </li></ul><ul><li>Staff Reconfiguration </li></ul><ul><li>Selective Outsourcing </li></ul><ul><li>Offshore Outsourcing </li></ul><ul><li>Automated Software Distribution </li></ul><ul><li>Server/Storage Virtualization </li></ul><ul><li>Voice/Date Network Reengineering </li></ul><ul><li>Voice Over Protocol </li></ul><ul><li>Cut Non-performing Products/Services </li></ul><ul><li>15. Standard Operating Environment </li></ul><ul><li>Data Center Consolidation/Automation </li></ul><ul><li>Teleworking </li></ul><ul><li>Refresh/Upgrade Delay </li></ul><ul><li>Asset/License Management </li></ul><ul><li>Print Fleet Rationalization </li></ul><ul><li>Telephone Expense Management </li></ul><ul><li>Audit Telephone Bill </li></ul><ul><li>Contract Renegotiation </li></ul><ul><li>It Operations Process Improvement </li></ul><ul><li>App. Dev. Process Improvement </li></ul>
    17. 17. Turning Discussion Into Immediate Action <ul><li>Vendor contract “renegotiation” of current contracts </li></ul><ul><li>Enterprise contract agreements </li></ul><ul><li>Bulk procurement </li></ul><ul><li>Land Line/Cell Phone consolidation </li></ul>
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