Cape Peninsula University of Technology
              STUDENT COUNSELLING 2008 STRATEGIC OBJECTIVES

                     ...
- Other: Orientation, Extended orientation, First Year DVD, Self help material, Open Days                                 ...
journey to Wild Divine” as an intervention within      programme by students
                                       indivi...
8.3 Annual update of the intern manual as needed      Evidence of updated manual                Yolanda and Elmarie     No...
2. CAREER DEVELOPMENT

- Career Assessment and Counselling for Prospective Students
- Resources Venue
ACCOUNTS TO CPUT STR...
2..2 To maintain the individual   Information sessions for prospective            Providing clients with satisfying   Anne...
development services to alumni      and career dev services for alumni           Satisfaction survey (80%)            Coun...
2. CAREER DEVELOPMENT (continue)

- Career Assessment and Counselling for CPUT Students
- Career Preparedness Workshops

A...
2.10 To ensure effective           Update/add/audit reading              Complete audit   Elmarie, Nthabi,       Continuou...
3. SKILLS DEVELOPMENT

ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning
     •   To improve throughput and re...
Evidence of shared facilitation.            Giselle & Yolanda   1st sem ‘08
-   Promoting team work in order to share
    ...
4. ADVOCACY AND LEARNER SUPPORT

4.1 Advocacy & Learner Support: Policies
ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching...
4.2 Advocacy and Learner Support: Early Identification of Students at Risk of Drop-out or Failure
ACCOUNTS TO CPUT STRATEG...
4.3 Advocacy & Learner Support: Dealing with Exam Concessions and Academic Exclusions
ACCOUNTS TO CPUT STRATEGIC DIRECTION...
To provide a service to    (Note: Refers to exclusion for academic, residence
students presenting with   accommodation and...
4.4 Advocacy and Learner Support: Welfare Services and Services to Students with Disabilities
ACCOUNTS TO CPUT STRATEGIC D...
letters to faculties


                                     Create awareness among academics and              Evidence of ...
To participate in the monitoring of   Attendance of at least 3 meetings of EMEC       Evidence that disability was made an...
Retention Committee be formed to assist with placement and assessment
decisions.
      (Linked to SC Core Service: Advocac...
5. PEER HELPER PROGRAM

ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: TEACHING AND LEARNING
  • To continuously enhance the supp...
-    Facilitation skills
                           -    Ethical issues in helping
                           -    Campus ...
-    End of year certification ceremony and –function
                             -    Joint end of term meetings and soc...
7. COMMUNITY OUTREACH

ACCOUNTS TO CPUT STRATEGIC DIRECTION 3: Responsiveness, Partnerships & Community Engagement
   To ...
8. WELLNESS PROGRAM
Accounts to Strategic Direction 6: Institutional Development, Infrastructure and Governance

CPUT Stra...
BC), making use of events manager &                  CTC and BC ( in conjunction with
                                   c...
9.2 Marketing: Annual Report
Editorial team: Abie de Villiers & Elisabet Smit

    Student Counselling                    ...
9.3 Marketing: Web page and Web CT

Co-ordinator: Elisabet Smit
Other members of Task Team: Abie de Villiers, Giselle Naid...
9.3 To have an integrated,   -   Attendance of training in Web page contents design            Enrolment for course       ...
9.4.1 To orientate students to      Cape Town
and create awareness of the         Take bookings to present to academic    ...
Days                                Career Mentor / Learn well / Journey of         for stall
                            ...
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Cape Peninsula University of Technology

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Cape Peninsula University of Technology

  1. 1. Cape Peninsula University of Technology STUDENT COUNSELLING 2008 STRATEGIC OBJECTIVES Core Services and Projects Coordinators for 2008 1. Individual psychotherapy and counselling - Case presentations, referrals Elmarie - Supervision of psychology masters interns Yolanda, Elmarie - B. Psych students training program Charlene, Amith, Nthabi 2. Career development - Prospective students and resources venue Elmarie, Nthabi - CPUT students Faith, Nthabi 3. Skills Development - Credit-bearing Elisabet, Yolanda, Melleta - Non credit-bearing Giselle, Yolanda, Melleta 4. Advocacy and Learner support - Policies Abie, Elisabet - Dealing with students at risk of failure / dropout Abie, Elmarie - Dealing with exam concessions and academic exclusions Elisabet, Faith, Nthabi - Welfare services and services to students with disabilities Thandi, Phumla - Psychometric assessment of applicants for admission & placement (?) Elmarie, Abie 5. Peer Helper Program Amith, Charlene, Melleta 6. Research and Development Abie, Elmarie 7. Community Outreach Faith, Nthabi 8. Wellness program Melleta, Elisabet, Abie 9. Marketing - Annual Report Abie - Newsletter Abie - Web page and Web CT Elisabet
  2. 2. - Other: Orientation, Extended orientation, First Year DVD, Self help material, Open Days Elmarie, Abie 1. INDIVIDUAL THERAPY & COUNSELLING ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughputs, retention rates and pass rates • To continually improve and enhance the academic support systems for students 2008 Co-ordinators: Yolanda Hanning and Elmarie van der Walt 2008 Supervisors of Internship program for Counselling Psychology Interns: Yolanda Hanning and Elmarie van der Walt 2008 Supervisors of B.Psych students’ practical training program: Amith Ramballie, Charlene Petersen & Nthabi Afrika-Mabuto Other task team members: Student Counsellors & Student Welfare Officers Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 1. Provide individual counseling 1.1 Conduct individual psychotherapy to Scheduled individual counselling All counselors Continuous and therapy sessions sessions and student personal files students upon request (including follow-up to students sessions where necessary) Records of students who received Thandi & Phumla Continuous 1.2 Conduct individual counselling sessions to confidential counselling on welfare students with specific needs (e.g. students related matters; Evidence of written with disabilities; international students) and communication to other relevant students that present with social and welfare parties, e.g. parents, Credit concerns Management Unit Statistical records Thandi, Phumla and Continuous 1.3 Provide debriefing sessions to students that counselors when required are in crisis or traumatized (by e.g. rape, robbery or death of a significant other) Statistical records Thandi, Phumla and Continuous counselors when 1.4 Provide short term counseling to: (i) students required with HIV/AIDS, and (ii) those that have been sexually harassed upon request Evidence of referral letters Student Welfare Continuous Officers and Student 1.5 Cross referral of students where necessary Counsellors to provide a more comprehensive service to students in need (e.g. between student welfare officers and student cousnellors) 2. Provide small therapeutic 2.1 Initiate small group therapy sessions at At least 1 Scheduled group therapy Yolanda (BC) 1 per term groups to students with specific various campuses by marketing it as self process ( 4 –6 sessions) per campus Giselle (CTC) (within first 2 needs at all campuses development groups based on need Melleta (Wellington) terms) for e.g.: Delcia (Mowbray) (1) Building relationships (2) self-awareness and self-regulation (3) dealing with loss and bereavement 2.2 Utilize computerized biofeedback game: “The Scheduled appointments for use of All counselors As required
  3. 3. journey to Wild Divine” as an intervention within programme by students individual counseling processes – for eg. Anger management, stress and anxiety reduction 3. To promote self-care and 3.1 Schedule and facilitate 2 breakaway days for Two break away activities during the Yolanda May ‘08 ensure professional training and workshops and or stress reduction and energizing year development for mental health for staff during the year. One informal lunch, 1 art/music therapy Elmarie Sept ‘08 professionals workshop 3.2 To ensure that peer supervision occurs at Peer supervision attendance records Yolanda & Elmarie One session per each campus and that debriefing is integrated into month the process 3.3. Distribute information relating to professional Periodic e-mail messages to everyone All staff Throughout the development activities to all staff via e-mail as year well as notice-boards 3.4 Identify gaps in staff training and make Evidence in Annual report Staff and HODS Nov ‘08 provision for inclusion 3.5 Create a database of staff development Evidence in Annual report Staff to collate their Nov ‘08 activities for 2008 own activities and forward to Abie & Elisabet 4. To schedule separate case 4.1 To schedule 2 case study presentations/ and At least 8 presentations per year Elmarie / Yolanda Two per term study presentations and feedback feedback sessions of conferences/special sessions of conferences/special training/ literature review, once per term training/ literature review attended by staff and interns 5. Apply for CPD accreditation for 4.1 Apply for CPD accreditation for service Evidence that we’re a CPD provider Elmarie May ‘08 qualifying programs as well as provider status and payment of provider fees to apply for accreditation as a HPCSA for 2008 service provider 6. Review referral process and 6.1 Integrate lists of both campuses Scheduled meeting Yolanda, Elmarie March ‘08 update referral lists Thandi, Phumla & 6.2 Type up the combined referral list Updated list at the end of the year Melleta 7. Review referral process and 7.1 Integrate lists of both campuses Evidence of lists Yolanda, Elmarie Nov ‘08 update referral lists 7.2 Type up the combined referral list “ “ 8. Co-ordinate the internship 8.1 Manage intern staff appointments Advertising, appointment process, leave Abie and Elisabet with 2nd sem 2007 & program for counseling arrangements as well as professional supervisors again 2nd sem ’08 psychology interns development activities for 2009 appointments Letters, feedback and submission of Yolanda and Elmarie relevant documentation 8.2 Supervise counseling psychology interns Scheduled weekly supervision meetings Yolanda and Elmarie Continuous
  4. 4. 8.3 Annual update of the intern manual as needed Evidence of updated manual Yolanda and Elmarie Nov ‘08 8.4 Liaise with HPCSA when required and meet Evidence of documentation & meetings Yolanda and Elmarie Nov ‘08 with collaborative university 8.5 Mentors for intern counselling psychologists Evidence in individual performance Ntabiseng (BC) Continuous plans Giselle/Amied / Faith (CTC) 9. Co-ordinate the UWC B.Psych. 9.1 Continue with joint B.psych practical training Appointment of an intern per campus Charlene / Nthabi July – Nov ‘08 students’ practical training programme Final Evaluation in 2008 Amith/ Gizelle program 9.2 Liaise with community organizations Community outreach project regarding Comm outreach projects participation and closure (both Campuses) 9.3 Liaise with Health clinic for HIV/Aids training Training provided ( Helen Malgas, as well as training in Solution focused therapy Yolanda Hanning and Abie De Villiers) (Orientation week) 9.4 Participation in on-campus VCT drive as Training on and running of pre and post counsellors test counseling sessions (on BC & CTC) 9.5 Participation in wellness events Participation World Health Day and Wellness Day onBC & CTC. 9.6 Closer network with UWC Meet with UWC Coordinator Develop document: work related contract 9.7 B.Psych Programme Supervision Scheduled weekly supervision - Orientation /induction meetings: - Individual/ career counseling/intake interviews Regular portfolio Reviews - Trauma debriefing Case presentations - Life Skills workshops development and Evidence of workshop training material participation - Joint Community project Joint Community project presentation 9.8 Mid Evaluation/ Feedback to students Mid Evaluation/ Feedback to students 9.9 Final Evaluation and Report Final Evaluation and Report
  5. 5. 2. CAREER DEVELOPMENT - Career Assessment and Counselling for Prospective Students - Resources Venue ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention rates – career counselling to prospective students will improve the chances that the students will make better course choices • To continually improve and enhance the support systems for students – Resources Venue ACCOUNTS TO CPUT STRATEGIC DIRECTION 3: Responsiveness, Partnerships and Community Engagement • To create and sustain a supportive infrastructure for engagement and partnerships 2008 Co-ordinators: Elmarie van der Walt (CTC) & Nthabi Afrika-Mabuto (BC) Other task team members: Student counsellors Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 2.1 To ensure effective Maintain and update information by Updated information that is readily Marzetha (C) Continuously maintenance and operation of the writing to institutions and companies available to students, public and Charlene (B) Focus: First semester resources venue at SC Audit, depending on time staff * On the CAPE TOWN campus, Maintain and update reference lists Available lists with accurate and Marzetha (C) Continuously the operations of the resources updated info Charlene (B) venue will be temporarily put on hold during the period of Assist prospective / students during Statistics of usage & availability for Marzetha (C) Continuously, but 2nd sem: relocation of this early 2008 to specific office hours appointments Also depends on Charlene (B) dep on decision re testing Room 2.503 to accommodate the demand HIV Unit, or Disability Unit Market services to prospective / students Materials and improved statistics Elmarie & Marzetha (C) Official closing date for via letters, brochures and posters re usage of venue Charlene (B) CPUT applications - send out e-mails in accordance to health calendar to invite students to access material on emotional / personal wellness Provide Career Mentor, Learn Well, “The Licensed products Elmarie & Marzetha (C) February 2008 secret” and possible other computer Charlene (B) packages - add one or two computers at BC *PH to assist (B) * BPsych Interns to assist on both campuses during 2nd semester
  6. 6. 2..2 To maintain the individual Information sessions for prospective Providing clients with satisfying Annette to book Continuously and group career assessment students (done without a psychometric service – Satisfaction survey at appointments Increase expected in 2nd and counselling service to evaluation) least 80% satisfied Counsellors and interns semester prospective students, including children of CPUT staff Report on Satisfaction Survey Nthabi & Elmarie Oct ‘08 results Career counselling with prospective students: Bellville campus (Individual) Regular appointments Nthabi, counsellors and From February till Nov ‘08 Individual counselling to grade 11, 12 Satisfied clients – interns learners and recent school leavers Satisfaction survey at least 80% Peggy to book - To arrange for a career assessment and satisfied appointments counselling sessions: once weekly per counsellor, dep. on demand - continue to use updated workbook, but also investigating adding instruments, e.g. computerized instruments (as used at C) Cape Town campus (Group) Workshops to up to 6 grade 11, 12 Aiming for about 50 learners to Elmarie, counsellors From Febr till Nov ‘08 learners and recent school leavers per attend workshops and interns session Satisfied clients – Annette to book - workshops scheduled once every Satisfaction survey at least 80% appointments fortnight or depending on demand satisfied - update content of file that goes to learner Marketing this service Meeting above targets Elmarie and Marzetha March ‘08 - align brochures Materials (C) Charlene (B) - letters to schools Letters to be sent out - posters - ask assistance of MCD and applications office Updated batteries Elmarie and Nthabi End January ‘08 Continue to investigate new instruments to update batteries INVESTIGATE: Updated battery Elmarie and Nthabi and June – Sept ‘08 Assess Grade 9’s for subject choice Sessions scheduled Faith and counsellors - research and buy psychometric Secretaries to book instruments - train Counsellors - need to determine fee and procedure Individual career counselling with Elmarie, Nthabi and Continuous as need arises prospective students with special needs Disability Unit - battery to be investigated - training of counsellors - fee to be determined 2.3 To maintain career Providing individual information sessions Appointments Annette / Peggy Continuous upon request
  7. 7. development services to alumni and career dev services for alumni Satisfaction survey (80%) Counsellors and interns 2.4 Information sessions to Schedule sessions as needed At least 4 sessions to take place, Elmarie (CT), Nthabi From 15 January till end of prospective / new students during See prospective and new (walk-in) depending on demand (BC) registration period, application (Aug / Oct) and students in a group to give them Annette & Peggy to depending on demand registration period information and general guidelines re book appointments Application time: Aug / Oct courses, etc. All counsellors to facilitate Meet with Application Office to discuss Meeting to take place Elmarie (CT) End July ‘08 different roles and services Nthabi (BC) 2.5 Providing a service to other Respond to a limited number of requests Presence on panel Elmarie On request NGO’s and stakeholders (e.g from established outside partners, e.g. Presentation of workshops Yvonne Parfitt and SAILI) re Yvonne Parfitt and SAILI information on our courses and - serve on Yvonne Parfitt to bursary panel career development / decision when CPUT prospective students are making skills interviewed
  8. 8. 2. CAREER DEVELOPMENT (continue) - Career Assessment and Counselling for CPUT Students - Career Preparedness Workshops ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention rates – career counselling to prospective students will improve the chances that the students will make better course choices • To continually improve and enhance the support systems for students – Resources Venue 2008 Co-ordinators: Elmarie van der Walt (CTC) & Nthabi Afrika-Mabuto (BC) Other task team members: Student counsellors Student Counseling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 2.7 To develop and facilitate To advertise career preparedness To present about three job seeking Elmarie, Nthabi, Faith Continuous career preparedness workshops workshops to all registered CPUT skills workshops each semester and Counsellors to registered CPUT students students (Linked to Student Counselling Core Service: Career Development) 2.8 To present career decision Workshop will be advertised to all the first Present about three career talk Elmarie, Nthabi, Faith During orientation week (22 making workshop for first year year students sessions for first year students and counsellors to 26 January,2007) students (2007 intake). ( 2hrs) 2.9 To assist academically Students will be tested in groups / Evidence of excluded students Counsellors Continuous excluded students with career individually and feedback will be provided receiving career counselling and counselling / course change. individually individual feedback from Counsellors
  9. 9. 2.10 To ensure effective Update/add/audit reading Complete audit Elmarie, Nthabi, Continuous maintenance and operation of the material/pamphlets at the Resources Melleta and Marzetha Resources Venues at Student Venue Counselling - see separate point on RV (3.1) *CT – Depending on duration of relocation of Resources Area.
  10. 10. 3. SKILLS DEVELOPMENT ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention rates and pass rates • To continually improve and enhance the support systems for students • To identify ideal graduate attributes and develop students in accordance with these • To renew and develop the curriculum to align it with emerging needs of society 2008 Co-ordinators for Credit Bearing Life Skills Development: Elisabet Smit (CTC), Yolanda Hanning (BC)& Melleta Louw (WC) 2008 Co-ordinators for Non-credit bearing Life Skills Development: Giselle Naidu (CTC), Yolanda Hanning (BC) & Melleta Louw (WC) Other members of task team: Student counselors and welfare officers who will facilitate / co-facilitate workshops. Student Counseling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 3.1 To provide credit bearing life Provide c/b life skills module for students on the Marked autobiography assignments Yolanda Hanning 1st sem ‘08 skills programs to departments extended programme in Civil & Mechanical and evaluation report upon prior request Engineeering (Bellville campus) Provide c/b life skills module to first year students Evaluative reports within the Business & Design faculties (Cape Elisabet Smit Continuous Town campus) Provide c/b life skills module to senior students at Evaluative reports The Business and Teaching faculties (Wellington Melleta Louw 1st sem campus) Align assessment practices if possible and Assessment tasks Melleta, Yolanda, March applicable Elisabet 4.2 To provide non-credit - Use NCB life skills training as a platform for Evidence of such support structure(s) Giselle & Yolanda 1st sem ‘08 bearing life skills workshops and developing informal support structures for courses to students students - Consolidation of our developmental work Evidence of circulation of workshop Giselle & Yolanda 1st sem ‘08 material / resources across campuses and across different projects, e.g. peer helper training, use of the sms program on Wellington campus, or multicultural training on Cape Town campus - Interactive workshops – make use of Evidence of sharing of already Giselle & Yolanda 1st sem ‘08 resources presently available i.t.o. audio- developed PPPs amongst student visual support counselors
  11. 11. Evidence of shared facilitation. Giselle & Yolanda 1st sem ‘08 - Promoting team work in order to share facilitation (BC & CTC) Liaison with faculties / departments Giselle & Yolanda Continuous - Improve on our promotion of these (e.g. present workshops to a class workshops / training events to ensure groups upon invitation from a lecturers) improved enrolment and attendance. have worked in the past Trying out sms reminders to students who’ve enrolled for our training workshops. Changing workshop registration forms to provide students the opportunity to give us consent i.t.o. sending them sms reminders. Promote workshops on our webpage Better timing of workshops, e.g. study skills for first years for the months of May and October just before exams; workshops aimed at adjusting to the first year & first year success to be run during the 1st semester and workshops aimed at improving interpersonal & workplace skills to be run during 2nd sem. Marked assignments and evaluative Yolanda 2nd sem ‘08 Co-ordinate Self-Management Skills course to reports senior students (Bellville campus) Evaluative report Yolanda & Giselle 1st sem ‘08 Co-ordinate Multicultural Leadership groups to first years as an extended orientation programme (Bellville, Cape Town campus)
  12. 12. 4. ADVOCACY AND LEARNER SUPPORT 4.1 Advocacy & Learner Support: Policies ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning CPUT Objectives: · To develop and meet benchmarks for service and infrastructural support, aimed toward the wellness of students - To investigate and implement an appropriate faculty and support structure to manage faculties and resource in the multi- campus model 2008 Co-ordinator: Abie de Villiers Other task team member: Elisabet Smit Student Counselling Action Steps Performance Measures Responsible Target Objectives for 2008 Dates To remain involved with - To circulate SC Policies in Evidence of SC Policies in required format AB de Villiers March ‘08 policy formulation relating the required CPUT format circulated to students to all stakeholders for comments To increase SC - Approach Dean: Student Evidence of increased sitting on committees HOD’s June participation in CPUT Affairs regarding SC committees committee participation (Linked to SC Core Service: Advocacy and Learner Support) To communicate SC - To expect guidance from a Outcome of this meeting will guide us as to the E. van der Walt, C. March position on providing a requested meeting with way forward and the set of specific objectives in Petersen & HODs service to the faculties with the DVC – Academic this regard the admission and placement of students for the 2008 intake (Linked to SC Core Service: Advocacy and Learner Support)
  13. 13. 4.2 Advocacy and Learner Support: Early Identification of Students at Risk of Drop-out or Failure ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention • To continually improve and enhance academic support systems for students 2008 Co-ordinator: Abie de Villiers Other task team member: Elmarie van der Walt Student Counselling Action Steps Performance Measures Responsible Target Objectives for 2008 Dates To develop a process of - To administer the Success Factor Evidence of data bases and reports HODs & Jan ‘08 identifying risk factors that Questionnaire to first year class groups for 2 or 3 Faculties counsellors influence first year student upon invitation from course heads retention & throughput & provide Data bases and reports on risk HODs & involved April interventions factors for at least 5 departments. counsellors (Linked to SC Core Service – - Use completed Success Factor Negotiations with stakeholders HODs & April Advocacy & Learner Support) questionnaires to identify at-risk Counsellors students - Arrange for interventions: referrals for Meetings with stakeholders HODs & April – June individual counselling or small group Counsellors sessions and make links with academic exclusions - To incorporate it as part of the service “ HODs & June we provide to students in Extended Counsellors Programs Meetings with other departments HOD’s, counsellors June - To alert faculties (academic staff) to and welfare officers the value of Student Counselling’s involvement with the early identification of students at risk of drop-out / failure and the planning of appropriate early interventions on the identified risk factors. - To set up meetings with other “ “ “ departments (Fundani, Co-op, Financial Aid) to discuss collaboration in learner support activities
  14. 14. 4.3 Advocacy & Learner Support: Dealing with Exam Concessions and Academic Exclusions ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention • To continually improve and enhance academic support systems for students 2008 Co-ordinator: Elisabet Smit Other task team members: Faith Sijula and Nthabi Afrika-Mabuto Student Counselling Action Steps Performance Measures Responsible Target Objectives for 2008 Dates To evaluate students applying for - To formalize the referral procedure as will be determined Addition to Student Counselling’s Procedure Manual HODs, Faith & Nthabi April ‘08 exam concessions and to make by the CPUT retention policy recommendations to the Deans of - faculties re such students - To integrate the diagnostic psycho-educational Add it as an addendum to the Ethics and Psychometric HODs April ‘08 assessment battery used to evaluate applicants for exam Assessment policy of Student Counselling (Linked to SC Core Service: concessions (BC & CTC) where possible Advocacy and Learner Support) - To continue closer co-operation / formal relationships Evidence and implementation of integrated battery HODs, Faith & Nthabi March with lecturers and Fundani Centre staff re the early identification and cross referral of and follow-up on students in need of exam concessions - To build closer co-operation/ formal relationships with Meetings with Fundani Centre and other academic staff HOD’s, Faith & Nthabi Continuous staff at the Disability unit; re appropriate accommodation and support for students with disabilities - To do a diagnostic psycho-educational battery on Meetings with Disability unit HODs, Faith & Nthabi Continuous students who applied for an exam concession, but who could not submit a previous valid evaluative report from a medical doctor, psychologist or occupational therapist. - To make recommendations based on the outcome of the Report to HODs on outcome of procedure with Faith & Nthabi “ psycho-educational evaluation recommendations HODs “ - HODs to write a letter with recommendations to the Dean Letter on file of Faculty for each student applying for an exam concession.
  15. 15. To provide a service to (Note: Refers to exclusion for academic, residence students presenting with accommodation and financial reasons) exclusion letters - To elaborate in SC Procedure Manual on the Addition to Procedure Manual to serve as Elisabet June ‘08 (Linked to SC Core procedure for referral of students, at risk of guideline Service: Advocacy and exclusion, or already excluded, to Student Learner Support) Counselling - To assist students with merit to formulate an Assist according to need according to guidelines Counsellors Continuous appeal against exclusion (e.g. students who specified in Procedure Manual have been in counselling / therapy with us during the year, or who can submit proof of circumstances that caused them to fail academically, e.g. death of loved one, depression) - To supply deferment letters to course heads Evidence of such letters Counsellors Continuous (on merit) - To link the risk factor questionnaire results (as Evidence of effective liaison with at least 2 Task team Nov ‘08 completed by selected groups of students faculties upon requests from faculties) to academic exclusions and obtain formal agreement from academic departments re opportunities to administer this questionnaire on students at risk of failure (academic exclusion) and to plan timeous appropriate interventions
  16. 16. 4.4 Advocacy and Learner Support: Welfare Services and Services to Students with Disabilities ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughputs, retention rates and pass rates • To continually improve and enhance the academic support systems for students 2008 Co-ordinators: Thandi Nkibi (Cape Town Campus) and Phumla (Bellville Campus) Student Counselling Action Steps Perforamance Measures Responsible Target Objectives for 2008 Dates To provide a more comprehensive Appointment of a 2nd Student Welfare Officer Position was advertized end of 2007 and appointment HODs 1 March ‘08 welfare service to CPUT students to serve students on the Bellville Campus was made by EM end of Jan 2008. Office for Student Welfare Officer was established on BC Orientation of BC Student Welfare Officer Orientation meetings Thandi March - April Integration of welfare services Evidence of uniform procedures (incl. admin. Thandi & Phumla March - April Procedures & forms). Adherence to policy and procedures of Student Counelling Review of existing welfare services & Evidence of discussions with HODs and other “ Nov ‘08 programmes to ensure they respond to the stakeholders, e.g. Finance, Residences, Financial current needs of CPUT students and to Aid, Disability Unit, Res Comm. members ensure cost effectiveness Feedback from students (results of needs analysis) Maintain links for on- and off-campus Evidence of referral system (on campus: e.g. student ” Continuous referral of students residences, financial aid, student health; off-campus: e.g. NGO’s and other welfare organizations). Evidence of referrals, e.g. referral letters. Evidence of referrals and communication with other tertiary institutions and organizations. Organise awareness programs on pertinent Evidence of at least one awareness program (on e.g. “ Aug ‘08 social sisues that negatively affect students substance abuse) possibly as a joint project with lives and academic achievement , e.g. Student Health, or upon invitation from Res Comm. substance abuse Assess students requiring subsistence from Contingency Fund Applications file “ Continuous the Contingency Fund and administer & Evidence of cheque requisitions (to Finance Dept) control this fund (total for 2008 = R 15 000) Updated records of applications for assistance from this fund (e.g. food vouchers from Shoprite and submitted receipts of actual purchases) and money received from Finance and money spent Advocate on behalf of students who have Evidence on students’ personal files “ “ social issues that impact negatively on their Records of student referrals, e.g. to Credit studies (e.g. finance, accommodation) Managemeent Unit; feedback / satisfaction forms;
  17. 17. letters to faculties Create awareness among academics and Evidence of written communication / meetings with Thandi & Phumla Continuous other stakeholders of welfare issues that lecturers concerned, Financial Aid, Finance, EM etc. affect our students Involvement in projects aimed at aiding Early identification of social problems affecting “ “ student throughput and retention students (upon invitation) and planning appropriate interventions Disseminate updated information to students Evidence of access to updated information and CPUT “ “ on their rights and institutional policies policies affecting students. affecting them Promote services of Student Welfare Offices Ensure updated into on student welfare services on HODs & July ‘08 on both Cape Town and Bellville Campuses SC web page; articles in SC Newsletter and Student Thandi & Phumla Newsletter. Evidence of awareness of student welfare service on Bellville campus To maintain the support service to Provide individual counselling to students Evidence of confidential student files Thandi & Phumla Continuous students with disabiltiies with disabilities Obtain updated list and file on students with Evidence of updated lists Thandi, Diane Bell March ‘08 disabilties (of those accepted and of those and Registrar’s rejected) office Clarify with HOD of newly established Minutes of such meeting / decisions taken Thandi, Phumla March ‘08 Disability Unit as to the exact function(s) & To adjust SC Procedure Manual in this regard (where and Diane Bell / service provision of the Student Welfare necessary) HOD – Disabiltiy Office, opposed to that of the Disability Unit, Unit as well as determine co-operation links and how and when to refer Participate in the lauch of the Disabiltiy Evidence of attendance of meetings and forums Thandi, Phumla June ‘08 policy Active communication / liaison with HOD - Disability and Diane Bell / Unit HOD – Disab. Unit Ensure CPUT sensitivity to disability issues Evidence that disability is made an item on every Thandi, Phumla Continuous EMEC (Equity) Meeting and Diane Bell / Presentations to Faculties and other departments on HOD – Disability disabiltiy upon invitation, or where there are Unit challenges in dealing with / accommodating specific students with disabilities Keep abreast with developments in the Evidence of attendance of disability related Thandi & Phumla Nov ‘08 disability field (e.g. new legislation) workshops and conferences in the region, or nationally. Participation in the new convention on disability if invited
  18. 18. To participate in the monitoring of Attendance of at least 3 meetings of EMEC Evidence that disability was made an issue for Thandi Nov ‘08 employment equity within CPUT discussion at each EMEC meeting during 2008 4.5 Advocacy & Learner Support: Psychometric assessment of applicants for admission & placement (?) ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: Teaching and Learning • To improve throughput and retention • To continually improve and enhance academic support systems for students ACCOUNTS TO CPUT STRATEGIC DIRECTION 2: Research ACCOUNTS TO CPUT STRATEGIC DIRECTION 6: Institutional development, infrastructure and governance  To investigate and implement an appropriate faculty and support structure to manage faculties and resource in the multi-campus model 2008 Co-ordinator: Elmarie van der Walt Other task team members: Charlene Petersen and Abie de Villliers Deciding / Influencing factors: • Meeting with DVC Academic and Deans • Faculties’ responses and needs • Role of other stakeholders, e.g. Enrolment Committee / Registrar’s office, academic support (Fundani Centre), etc Student Counselling Objectives for 2008 Action Steps Performance Responsible Target Measures Dates 4.5.1 With regards to our service to the faculties with the admission and placement of students for the 2009-intake, the following: Have met with Prof Staak (DVC Academic) and Deans during 2007 and To obtain decision from EM & Obtaining written feedback E. van der Walt, C. March ‘08 communicated the following: Faculties re placement policy on EM & Deans’ decision. Petersen & HODs for the year This will guide us as to the • Not being adequately resourced to assist the whole CPUT way forward and the set of community (all the faculties on all the campuses with their Consult with staff on the use / specific objectives in this applicants) re assessment and research on the current or new development of diagnostic / regard assessment measures other tests / instruments, • The need for diagnostic instruments with continued research that depending on above decision validates its use and application • A lack of integration between the current placement assessment / procedures and retention / throughput strategies • Inconsistent use / application of current placement procedure and lack of SC involvement in decision around placement and follow up support to students We requested that a policy for the future be put in place that will take into account and address the above concerns more effectively – one of our suggestions were that EM re-looks at the option of a Centre for Access Assessment, Placement and Research, where SC can contribute and play an advisory / consultative role. We also suggested that a CPUT Throughput /
  19. 19. Retention Committee be formed to assist with placement and assessment decisions. (Linked to SC Core Service: Advocacy and Learner Support) 4.5.2 Assisting with research re the prediction value of assessment results Depending on decision re Research reports Elmarie and Continuous for academic performance policies, procedures and Charlene structures, SC to be involved with research re assessment instruments together with faculties / other stakeholders 4.5.3 Involvement with benchmark test development On invitation Attending meetings Elmarie and Depending on o Attend meetings Producing requested Charlene the task team o Form part of task documents by target dates teams if requested o Feedback to CPUT
  20. 20. 5. PEER HELPER PROGRAM ACCOUNTS TO CPUT STRATEGIC DIRECTION 1: TEACHING AND LEARNING • To continuously enhance the support systems for students 2008 Coordinator: Amith Ramballie Other task team members: Melleta Louw (Wellington Campus), Charlene Petersen (Bellville Campus) Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 5.1 To improve peer Recruitment and selection of peer helpers: support by working on specific challenges with Senior students to be recruited and selected to be trained as List of selected peer helpers regards to the Peer Help peer helpers for 2008. on indicated CPUT program Wellington campus: 38 senior students have been selected campuses Melleta Wellington: Nov ‘07 in collaboration with the residence co-ordinators Bellville & Cape Town: 20 peer helpers each Mowbray and Tygerberg: 10 each (if possible) Amith & Charlene Oct- Nov ’07 “ “ Recruitment to happen in 2 phases: - Any senior student may apply (peer helpers not to be Wellington Oct ‘07 recruited from HIV Peer Educator group) Bellville & Cape - Submission of written application with necessary Town Nov ‘07 documentation - Short-listed candidates to be invited to attend a structured interview with panel & selected according to specified criteria 5.2 To empower Training of peer helpers: students by giving them WC students will be trained separately Evidence of training dates Melleta, Amith & opportunities for Joint training to be done for BC, CTC, MC & TC and training programs Charlene personal development Additional SC staff from Cape Town and Bellville campuses Wellington and leadership outside to co-facilitate the peer helper training of peer helpers from completed Nov ‘07 the formal classroom these two campuses environment Training involves, but is not limited to: Cape Town and BASIC Bellville: Febr / - Basic counselling skills March ‘08 - Knowledge of the Peer helper programme and role - Introduction to experiential learning
  21. 21. - Facilitation skills - Ethical issues in helping - Campus resources and referral skills ADVANCED Task team Continuous as from - Diversity awareness March ‘08 - Project planning and –management - Stress Management - Portfolio Management - Crisis Management - Behaviour Change - Career Counselling - Lifestyle Management - Mentoring Reflection on Personal Growth The reflection process is ongoing and will be decided by the group / individual peer helper and their assigned supervisors. The reflection process can be done in one or more or the following ways: - Goal setting with a log book - Portfolio development - Small group discussions - Group / individual supervision with a qualified psychologist / counselor 5.3 To provide an Roles and Functioning of Peer Helpers: ‘outreach approach’ to Trained peer helpers to assist our student community in a Evidence of projects / Task team Continuous as from Student Counselling variety of roles, e.g. as mentors, project assistants (e.g. programs Febr ‘08 through the Peer Helper careers, orientation and wellness), referral agents Program Functioning: Projects to focus on first year and residence students Foreseen increase in on-campus involvement e.g. via lunch talks, & awareness raising. Collaboration with other student bodies, e.g. HIV Peer Educators, Residence House Committee members & SRC Focus areas to be based on the CPUT Wellness Model. To use the 2007 Health & Wellness calendar and –plan as a guide to structure their programme / activities for the year. To also embark on projects that will be based on the needs of each campus. Trained students to operate / function under the name: CPUT Peer Helpers 5.4 To have incentives To organise for students on the Peer Helper Program to be 2008 Budget provision for HODs & Task team Nov ‘08 for students on the Peer rewarded for services delivered. Rewards will be in the incentives and end of year Helper Program following ways: certificate ceremonies - A once-off monetary incentive of R 400 for each peer helper
  22. 22. - End of year certification ceremony and –function - Joint end of term meetings and socializing for all CPUT peer helpers 6. RESEARCH AND DEVELOPMENT ACCOUNTS TO CPUT STRATEGIC DIRECTION 2: RESEARCH CPUT Strategic objective: To develop and support productive research themes that are relevant to the needs of society 2008 Co-ordinators: Abie de Villiers & Elmarie van der Walt Other task team member: Student counsellors Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 To support productive research Develop support groups for post graduate Establishment of one group with at Abie, Elmairie and March ‘08 output at CPUT students (M & D Tech) least 4 sessions Counsellors To develop SC research Conduct audit of self-help material and develop List of self-help material available Marzetha and March – Oct ‘08 capacity and evaluate the new material to fill gaps Evidence of new self-help material Counsellors impact of counseling interventions on student Discuss research articles at case presentations At least 2 discussions during the year Counsellors Febr – Oct ‘08 retention and throughput Obtain research assistance (post graduate Assistants on contract HOD’s June ‘08 students, statistician) Arrange presentations by library staff to access At least one presentation Elmarie & Abie March –Aug ‘08 electronic resources Collaborate on and conduct impact studies for Conduct focus group interviews with Counsellors June – Aug ‘08 individual counselling students and distribute questionnaires at 3-6 months follow- up Collate data and write report on findings Counsellors June ‘08 Report on findings in SC Newsletter Present paper on the findings Counsellors Sept ‘08 Evidence of paper presentation
  23. 23. 7. COMMUNITY OUTREACH ACCOUNTS TO CPUT STRATEGIC DIRECTION 3: Responsiveness, Partnerships & Community Engagement  To create and sustain a supportive infrastructure for engagement and partnerships 2008 Co-ordinators: Faith Sijula, Nthabiseng Afrika-Mabuto Other task team members: Other Student Counselling staff who will co-facilitate training sessions; Annette Kuhn & Peggy Buyani Student Action Steps Performance Measures Responsible Target Counselling Dates Objectives for 2008 7.1 To maintain our - To get budget approved for SC community Approved 2007 SC Budget request HOD – CTC & Dec ‘707 existing community outreach projects BC outreach project to teachers (Linked to SC Core - To fax invitations of the training programme: Evidence of invite faxed to schools Arrange for catering Faith & Nthabi Annette Jan/Feb ‘08 Career Decision Making Skills to + 40 schools Services: Career in previously disadvantaged communities. Development; Community Outreach) - To select a total of 30 teachers to be trained List of attendees Faith & Nthabi Feb ‘08 - To present the training programme on 4 Training programme March afternoons over 4 consecutive weeks Analysis of questionnaires April - To do a quantitative and qualitative analysis on the completed questionnaires Complete certificates Annette April - Certification Feedback forms to be completed at end of Faith & Nthabi March / Apr - To obtain feedback on the training programme last session and report to be compiled 7.2 To establish talks to schools on selected topics - To design pamphlets to schools on selected Presentations to a maximum of 8 schools Faith & Nthabi Febr ‘08 training topics that schools could choose from Appointments booked in diary serves as Peggy / Annette Continuous and request us to facilitate training on selected evidence that training did take place topics: - To educators: Dealing with trauma Feedback report by co-ordinators with stats Faith & Nthabi Nov - To primary school learners: Child abuse/ Self on how many teachers & learners attended esteem/Anger management the training - To high school learners: Study skills/Stress management/Anger management
  24. 24. 8. WELLNESS PROGRAM Accounts to Strategic Direction 6: Institutional Development, Infrastructure and Governance CPUT Strategic Objectives: To develop and meet benchmarks for service and infrastructural support, aimed towards the wellness of students and staff 2008 Co-ordinator: Melléta Louw Other task team members: Elisabet Smit & Abie de Villiers Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 To ensure the implementation of Actively implementing wellness-related areas Evidence of SC programs Melleta (WC) Continuious the CPUT Holistic Wellness such as psychotherapy& counseling, skills Abie (BC) Model within all SC activities development, career development, advocacy and Elisabet (CTC) learner support and peer helping Plan Wellness Calendar 2008 for CTC, BC and Evidence of at least 4 wellness Wellness team End March ‘08 WC (Use Health calendar) awareness raising activities during 2008 Wellness Calendar to be distributed on web page Evidence of calendar Elisabet March-April and SC newsletter Modernizing SC promotion material linking to Evidence of updated material Elisabet April ‘08 Wellness To make use of peer helpers to Have specific peer helpers to function as Advertising, selecting and training of Peer helper-program March ‘08 ensure the implementation of the Wellness Peers peer helpers. (Wellness-model as part co-ordinators Holistic Wellness Model in the of Basic Training) residences and on campus Encourage wellness peers to develop awareness Wellness peers to submit residence Peer helper-program Beginning of raising campaigns around the 7 wellness wellness programs to responsible coordinators every term dimensions student counselor Facilitate closer collaboration with House Evidence of closer collaboration, e.g. Peer helper-program Ongoing (this is committees and SRC for purpose of wellness joint meetings and projects on campus co-ordinators, peer a long-term goal. enhancement and increase in visibility/leadership and in residences / SRC representation helper chairperson, Level of difficulty status of wellness peer helpers house committee will vary from chairpersons and campus to SRC Wellness- campus) portfolio member SC to co-organize and participate Obtain approval of 2008 Wellness Project Budget Budget approved E.lisabet Nov ‘07 in annual Wellness Awareness requests Celebrations Days Planning of Wellness DayCelebrations (CTC and Meetings Wellness committee members Elisabet & Abie March ‘08
  25. 25. BC), making use of events manager & CTC and BC ( in conjunction with choreographer Student Affairs) Wellington Campus to plan various smaller scale Meetings with spokespersons and Melléta March ‘08 wellness celebrations for 2008 SRC-member 9. MARKETING ACCOUNTS TO CPUT STRATEGIC DIRECTION 5: Marketing CPUT Strategic Objective: To develop and implement an integrated marketing strategy 9.1 Marketing: Newsletter Editorial team: Abie de Villiers, Elisabet Smit and Yolande Hanning Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 9.1 To produce and distribute a Establish an editorial team Editorial team Editorial team March ‘08 Student Counselling newsletter for CPUT students and staff as a Allocate topics for articles to staff Finished articles Editor and Counsellors April marketing tool members and guest writers Collect articles from writers and edit Draft newsletter Editorial team May content Finalise content Draft newsletter Editorial team June Hand over to agency for lay out and Draft newsletter Editorial team June design of newsletter Do final editing for printing Draft newsletter Editorial team July Distribute newsletter to staff and students at CPUT Finished product Coordinator July/Aug
  26. 26. 9.2 Marketing: Annual Report Editorial team: Abie de Villiers & Elisabet Smit Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008 9.2 To produce and distribute an Collate the statistics of the previous year Statistic forms HOD’s Feb / March ‘08 Annual Report for Student Counselling both internally and Obtain staff development activities of Written activities Counsellors April externally as a marketing tool previous year from staff Collect reports and evaluations from Reports Counsellors April coordinators of previous years’ core services and projects Finalize content and write draft annual Draft report HOD’s April report Hand report over to agency for lay out and Draft report HOD’s April design Do final editing for printing Draft report HOD’s May Distribute report both internally and Finished product HOD’s June externally
  27. 27. 9.3 Marketing: Web page and Web CT Co-ordinator: Elisabet Smit Other members of Task Team: Abie de Villiers, Giselle Naidu & Amith Ramballie Student Action Steps Performance Responsible Target Dates Counselling Measures Objectives for 2008
  28. 28. 9.3 To have an integrated, - Attendance of training in Web page contents design Enrolment for course Elisabet Nov 2007 updated web page for (US) Student Counselling - Draft layout and draft contents to be compiled Evidence of draft layout Elisabet & task team 1st sem ‘08 - Decide on photos, other visuals / graphics, e.g. members (Linked to SC Core Service: Promotion) promotional DVD. - Interactive, e.g. email enquiries? - Links to other Units / Departments / Student Counselling Centres - Down loadable materials in pdf. files (self help materials & other documents, e.g. Annual Reports Newsletters and Procedures doc) - Promotion of resources area and resources - Risk & success factor questionnaire on web page to complete & provide feedback on scoring. Aim: To assist with the early identification of students at risk of drop-out or failure and plan appropriate & timeous interventions. - Co-ordinators of SC core services and programs to Evidence of submission Elisabet & co-ordinators Jul & Aug ‘08 of draft to co-ordinators of core services & check and add to draft contents of web page & make programs submissions of down loadable self help materials and documents - Submission of integrated web page contents to web Collated contents Elisabet Sept ‘08 master for final collation - Check and test for accuracy Evidence of a working Web master & task End of Sept integrated web page team - To investigate the possibility of placing onto Web-CT Meetings with E-learning Elisabet & task team Oct – Nov ‘08 information (self help materials and life skills HOD, if necessary workbooks) that was originally submitted for our web page (as down loadable information), but which could serve a better purpose when available on Web-CT, in stead of the web page 9.4 Marketing Other: First Year Orientation, Extended orientation, Promotional DVD, Open Days & Self help materials Co-ordinators for 2008: Elmarie van der Walt & Abie de Villiers Other members of task team: Counsellors Student Counselling Action Steps Performance Measures Responsible Target Dates Objectives for 2008
  29. 29. 9.4.1 To orientate students to Cape Town and create awareness of the Take bookings to present to academic Booking schedule HOD Jan ‘08 services to students provided by departments Counsellors Student Counselling and to issue Schedule of presentations Counsellors Jan-Feb them with important information Conduct orientation presentations, provide re adjusting to the challenges of pamphlets and display posters their transition into HE and on Exhibition stalls set up Counsellors Jan-Feb how to ensure their success Set up exhibition and information stalls with help of student assistants Bellville Take bookings from academic Booking schedule HOD Jan departments for presentation in auditorium Counsellors Conduct orientation presentations, provide Schedule of presentations Counsellors Jan-Feb pamphlets and display posters Set up exhibition and information stalls Exhibition stalls set up Counsellors Jan-Feb with help of student assistants All campuses Conduct orientation presentation to Schedule of presentations HOD Jan specific groups on invitation (international, Counsellors disabilities, SRC, residences) Use a Power Point and DVD presentation Presentation & DVD Counsellors Jan & Feb on adjusting to campus life and to create awareness of demands and support Contact academic departments via a Letter/ e-mail HOD’s & Elmarie Jan letter/ e-mail to explain orientation and extended orientation process Invite academic departments to participate Invitation on Newsflash HOD’s & Elmarie Nov ‘07 in extended orientation by making bookings with SC via Newsflash Present extended orientation program to Schedule of presentations at Elmarie, Abie & February large groups of students (100-200) at academic departments secretaries academic departments 9.4.2 To update our promotional Liaise with Media Centre re assistance Updated DVD Abie, Elmarie Nov ‘08 DVD where necessary with upgrading and issuing of updated DVD 9.4.3 To work with Marketing & Participate in Open Day activities Stall that can service visitors at Elmarie, Nthabi, Depending on MCD Communication on providing a - Prepare and man exhibition stall Open Day exhibition Marzetha and career information service to - Negotiate needs with M&C Attendance at meetings with M&C counsellors prospective students on Open - To have 2 to 4 computers with SC DVD / Updated information and posters
  30. 30. Days Career Mentor / Learn well / Journey of for stall the wild divine available on the day at stall (depending on M&C’s assistance) - To provide handouts that include brochures on SC, career decision making and information on study skills and exam preparation Address groups of learners from visiting Providing relevant and accurate M&C Depending on MCD schools on career decision making (upon information Elmarie (C) and requests by req.) / addressing prospective students Charlene (B) schools and parents at schools on invitation (limited) 9.4.4 To upgrade Student Ensure significant increase in 2008 budget Evidence on 2008 SC budget Abie & Elmarie Nov 2008 Counselling’s self help materials allocation to this purpose. to students (which also serves as a strong promotional tool) Ensure sufficient time allocation for re- Diaries writing & upgrading of self help materials Get outside persons to assist in the re- When necessary writing of materials (when necessary) Purchase materials (where necessary) When necessary Ensure professional layout and printing of Evidence of upgraded materials upgraded materials Compiled by E. Smit Date: 2008/02/22
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