BPO Managment Services, Inc.
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BPO Managment Services, Inc.

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BPO Managment Services, Inc. BPO Managment Services, Inc. Presentation Transcript

  • BPO On Demand May 2009 On-Demand Sourcing Solutions for Middle Market Enterprises
  • Safe Harbor Statement Outsourced Services  Recurring Revenue  On Demand Model Certain statements in the following presentation relate to future results that are forward looking statements as defined in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those projected as a result of certain risks and uncertainties, including but not limited to those noted in our forms and other filings with the SEC. This presentation includes historical and forward-looking pro forma information. The Company assumes no responsibility to update the information contained in this presentation. This presentation and the information contained herein is the property of BPO Management Services, Inc.
    • Ticker: OTCBB:HAXS
    • Founded: July 2005
    • Public: Reverse merger in December 2006
    • Customers: 400+ in North America
    • Employees: 300
    • Headquarters: Anaheim, CA
    • Pennsylvania Corporation: Post HAXS merger December 2008
    Outsourced Services  Recurring Revenue  On Demand Model Mission Statement - Mid-Market BPO Play To be dominant provider of back-office sourcing solutions, offered on a recurring revenue basis, to middle market enterprises located throughout North America. Company Profile
  • Outsourced Services  Recurring Revenue  On Demand Model Company Profile Mission Statement - Mid-Market BPO Play To be dominant provider of back-office sourcing solutions, offered on a recurring revenue basis, to middle market enterprises located throughout North America.
    • Financial Overview:
      • Recurring revenue model with strong operating leverage
      • Q1 2009 Revenue run rate $40M – with EBITDA margins expanding to +25% as we integrate business functions, grow critical mass and leverage existing IP/infrastructure
    • Growth Strategy:
      • Vertical solutions that leverage our core IP/infrastructure
      • Middle market focus  Huge marketplace opportunity
      • Generate Significant Organic growth projections
      • CFO sell  plays well in uncertain economic times
      • Significant customer cost savings – on-demand model
      • Accretive acquisitions with strong operating leverage
    Mission Statement - Mid-Market BPO Play To be dominant provider of back-office sourcing solutions, offered on a recurring revenue basis, to middle market enterprises located throughout North America.
  • Outsourced Services  Recurring Revenue  On Demand Model Founders/Management Team
    • Patrick Dolan, Chairman and CEO
      • Co-Founder
      • Prior to co-founding BPOMS, Mr. Dolan served as president and chief operating officer of Infocrossing Inc. [Nasdaq: IFOX], chairman and chief executive officer of Systems Management Specialists (SMS) and spent the early years of his career with Affiliated Computer Services (ACS) and SHL Systemhouse
      • 25 years outsourcing industry experience
    • Jim Cortens, President
      • Co-Founder
      • Prior to co-founding BPOMS, Mr. Cortens served as executive vice president of Infocrossing Inc. [Nasdaq: IFOX], president and director of Systems Management Specialists (SMS), and spent the early years of his career with SHL Systemhouse
      • 25 years outsourcing industry experience
    • John Carradine, COO
      • Former CEO, Healthaxis
      • Mr. Carradine’s prior experience includes acting as CFO and a member of the Board of Directors of Micrografx, Inc. until its sale to Corel Corporation in 2001, CFO of Intellicall, Inc. a telecommunications company and treasurer of Computer Language Research, Inc. a data services company for the accounting industry.
      • 25 years in the software and data services industry
  • Outsourced Services  Recurring Revenue  On Demand Model Founders/Management Team
    • Nick Curry, SVP – Head Canadian Operations
      • Leads Canadian business activities
      • Former CFO,CIO at major Canadian telecommunications and financial services corporations
      • Significant business development expertise - +25 years industry experience
    • Ron Herbert, CFO
      • Former, CFO Healthaxis
    • Brent Webb, General Counsel and Assistant Corporate Secretary
      • Former, General Counsel HAXS
  • Milestones to Date
    • $4.2 million founders investment
    • Q4 2006 – Reverse merger to become public company
    • Q2/Q3 2007 – Closed $21 Million in financing with 4 Institutional investors
    • Q2 and Q3 2007 – Completed 3 Acquisitions to accelerate growth, strengthen product and service offerings, expand client base and enhance cross selling opportunities
    • Q2 2008 – Raised $6 Million through a warrant exercise with 2 existing institutional investors to pursue the HAXS transaction
    • Q4 2008 – Closed HAXS merger
    • Strong/growing pipeline – Current economic situation accelerates middle market BPO track
    • Completed initial growth platform to support delivery of back-office business functions on an outsourced/recurring revenue basis – vertical solutions that leverage core IP/infrastructure capability
      • HR On-Demand HRIS system for the middle market
      • ECM Enterprise Content Management solutions
      • ITO IT Outsourcing – Tier 1 Data Center/Network Services
      • FAO A/P outsourcing solution
      • Healthcare Claims processing engine with HAXS merger
    • Track record of rapid organic growth
    Outsourced Services  Recurring Revenue  On Demand Model Any-shore On-Demand delivery model
  • Vision for Growth/Value Creation Outsourced Services  Recurring Revenue  On Demand Model Dec’06 Revenue $30m $10m * * $50m Private Rev $5m Pre-HAXS Rev $30m $150m $100m Dec’08 Dec’10 Reverse Merger Rev $9m *
    • Accelerated Organic Growth
    • Accretive Acquisitions
    • Target +$250M recurring revs
    • 1.5* Revs  $375M valuation
    * Post – HAXS merger Rev $43m $200m Dec’12 Operating Platform Completed Reached inflexion point Growth/profitability acceleration Operating platform leverage
  • What We Do Outsourced Services  Recurring Revenue  On Demand Model
    • We are IBM/Accenture for the Middle Market
    Comprehensive Set of Outsourced Back-Office Solutions - Middle Market Focus Comprehensive Offering – One Stop Shop Services Provided on Standardized Platforms Global Delivery Capability – Best Shore Delivery Model Software as a Service Delivery ‘SaaS’ Leverage Data Center Infrastructure & Intellectual Property Satisfied Customers – High BPO Contract renewal rates Our platform provides economies of scale/delivery capability similar to Tier 1 providers
  • Business Model
      • Over 80% of revenue is contracted and recurring  grow
      • Opportunity to cross-sell solutions into existing clients
      • High renewal rates on contracts
    Outsourced Services  Recurring Revenue  On Demand Model
      • Highly leverageable IP/infrastructure
      • Software/infrastructure unit costs decrease with scale
      • Fewer resources needed for each incremental client
      • Cross-utilization of resources across data centers/facilities
    Infrastructure in Place
      • Tier 1 data center – significant available capacity
      • Imaging/capture/scan – off/near/on-shore capability
      • North American geographic coverage
      • Facilities at about 25% capacity
    Recurring Revenue Operating Leverage BPOMS business model based on recurring revenue, critical mass and strong operating leverage. Revenue above $50 million accelerates profitability
  • Comprehensive Services Outsourced Services  Recurring Revenue  On Demand Model BPOMS IBM/Accenture for the Middle Market Information Technology Outsourcing Healthcare IT and Administration Human Resource Outsourcing Enterprise Content Management
      • Finance/Accounting Outsourcing
    • Tier 1 capable data center
    • Managed Services
    • Applications Services
    • Multi-platform Managed Hosting
    • Professional Services and Staffing
    • IT Consulting
    • 7X24X365 operations
    • Network Management
    • Business Recovery
    • HRIS Systems and Self-Service Portal
    • HR Consulting
    • Payroll and System Integration
    • Compliance Administration
    • Reporting and HR Metrics
    • Performance Management
    • Vendor Management
    • HR Process Redesign
    • Accounts Payable SaaS Systems
    • Accounts Payable Outsourcing
    • Scanning and Indexing
    • Front-end Claims BPO Services
    • SaaS based Claims and Admin Software
    • Web Portals
    • Provider Database Management
    • Vendor Integration and Data Management
    • Custom ECM Solutions
    • Document Management Software
    • Data Capture/Scan/Index
    • Document Media Conversion
    • Hosted Image Retrieval Systems
    • eReview Collaboration Software
    • Systems Integration/Implementation
  • Across Industry Verticals Outsourced Services  Recurring Revenue  On Demand Model
  • IT Outsourcing Solutions
    • Cost effective managed services as an alternative to traditional in-house or other outsourced solutions.
    • Management and applications services tailored to customers' demands allowing them to focus on their core business.
    • We offer complete multi-platform managed hosting solutions on a 24*7 basis.
    • Data Warehousing and ETL Tools
    • Network and Remote Desktop Management
    • Business Recovery
    • Professional Services
    Outsourced Services  Recurring Revenue  On Demand Model SAS 70 Type II Certified Class A Rated Data Center Facilities 7X 24 X 365 Operations We are product and supplier independent and support all well established multi-platform computing technologies Mainframe Mid-Range (AS/400 iSeries, all flavors of Unix) Open Systems (Intel) Servers Remote Server and Desktop Support We are a Leading Provider of Managed IT Infrastructure Services
  • Enterprise Content Management
    • We help our customers
      • Improve their back-office performance
      • Make better decisions faster by finding the right information when it is needed
      • Process documents more effectively
      • Reduce the need for handling and filing paper documents
      • Streamline the ability to find, manage and access documents in or out of the office
    • Our end-to-end solutions touch every aspect of enterprise content management
    Outsourced Services  Recurring Revenue  On Demand Model Capture Classify Extract Validate Deliver Our Enterprise Content Management products, services and solutions are aimed at helping business and government capture, index, access, deliver and preserve their documents.
  • Healthcare Solutions
    • Smart Front End – A unique package of data conversion and pre-adjudication technology products
    • Web-Based Solutions – A suite of four Web tools that facilitate member self-service, broker information and employee enrollment.
    • Benefit Administration Systems – Mature, time-tested ASP solutions for enrollment, plan administration, billing, claims, consumer-driven health plans (HRA/FSA) and fulfillment.
    • Provider Management – A combination of proprietary technologies and services delivering clean provider data and flexible eligibility matching and data transmission.
    • Post Adjudication Services – Services that simplify fulfillment, payment, reporting and analysis
    Outsourced Services  Recurring Revenue  On Demand Model
    • For more than 40 years, we've helped TPAs, insurance companies, MCOs and self-administered employers relentlessly attack inefficiencies and reduce costs.
    • Healthaxis wide array of products and services help payers drive down costs and improve operational efficiencies.
    • Our ability to integrate and automate critical administrative processes enables customers to focus on their core competencies while providing their customers with a higher level of service.
    • TPA’s reduce administrative expenses, and improve operational efficiencies.
    • Insurance companies and MCOs maximize margins, reduce medical claims processing costs, improve operational efficiencies and mitigate risk.
    We Combine Technology and Service to Deliver Value
  • A/P Outsourcing
    • We help improve A/P work processes by eliminating paper forms and automating workflow.
    • Our A/P invoice processing solutions enable our customers to capture, route, and track information electronically and delivering invoice data automatically to your back-end system.
    • We scan incoming invoices and capture all relevant information from the image (for example: invoice date, invoice number, purchase order number, and invoice total). Our A/P solutions also give our customers the ability to automatically match purchase orders with invoices, eliminating labor intensive manual matching.
    Outsourced Services  Recurring Revenue  On Demand Model Accounts Payable departments are constantly challenged by the rising costs of processing and handling paper invoices. The Solution - Automate Accounts Payable Processes
  • HR Outsourcing
    • We are both a human resource BPO direct service provider and an expert BPO human resource project manager
    • We support businesses
    • HRAdvocate , our HRIS solution, is provided on a hosted, SaaS, or licensed basis
    • Senior customer executives take great comfort from the fact that the ongoing management of their critical human capital resources will be handled by our human resource business experts who are well versed in the who, what, where, and why of human resource BPO
    Outsourced Services  Recurring Revenue  On Demand Model HRIS Self-Service Portal Recruiting Payroll and System Integration Benefits Administration Compliance Administration Reporting and HR Metrics Succession Planning Training Administration System Security Employee Relations Staffing Legal Compliance Performance Management Compensation Planning Vendor Management HR Process Redesign
    • New to the human resource BPO market
    • Established businesses already outsourcing human resources
    • Businesses that want to maximize the ROI of their in-house workforce
    Comprehensive Products & Services
  • Rapidly Expanding Marketplace Outsourced Services  Recurring Revenue  On Demand Model Market size in 2015 projected at $750B Today’s Global BPO Market is $400B growing at 10% CAGR Significant portion of new growth coming from middle market – since there is low penetration to date Market rapidly expanding to include processes that cut across all business sectors and industries Globalization and economic uncertainty will accelerate BPO growth – especially in the middle market Middle market demands price competitive, comprehensive flexible service offering with on-shore touch points
  • Middle Market Focus Outsourced Services  Recurring Revenue  On Demand Model Enterprise Size Capability/Global Presence Small, Niche Providers IBM Accenture HP CAGR=+15% Enormous Market Opportunity Our Target Market Middle Market Companies typically between $500 million & $3 billion in sales
  • Peer Group Analysis Outsourced Services  Recurring Revenue  On Demand Model
  • Investment Highlights
    • Significant market opportunity
      • “ Green Field” - Largely untapped middle market target
      • Significant cost savings opportunity for outsourcing customers
      • Cross selling initiatives
      • BPOMS + HAXS
    • BPOMS comprehensive service platform
      • “ One Stop Shop” offers a scalable comprehensive outsourced back-office solution for middle market enterprises
    Outsourced Services  Recurring Revenue  On Demand Model
      • Low BPO penetration
      • Plays well in uncertain economic times
      • CFO focus
      • Building SaaS enabled BPO – comprehensive service offering
  • Investment Highlights
    • Strong management team
      • “ Cash In” investors
      • Significant combined business process outsourcing experience
      • Acquisitions and business integration experience
    • Tremendous shareholder value creation opportunity
      • Initial growth platform already built
      • BPOMS + HAXS – building critical mass
      • Currently under-valued
      • Business model yields significant operating leverage
      • Cost savings sell to customers – no additional spend
    Outsourced Services  Recurring Revenue  On Demand Model
      • Low Risk Investment
      • Marketplace Credibility
      • Transform into impressive On Demand Multiples
      • High Incremental Margins
      • Plays well in uncertain economic times