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Advanced IT from Multiagents to Semantic Web
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    Advanced IT from Multiagents to Semantic Web Advanced IT from Multiagents to Semantic Web Document Transcript

    • MASTER OF E-MANAGEMENT Technical description
    • Summary 1 Description of Modules .................................................................................................3 1.1 S11M1: Internet-based Architectures, languages and methods......................................3 1.1.1 Information System & Inter-intra-extra Net applications..................................................................3 1.1.2 Client Side Technologies................................................................................................................3 1.1.3 Server Side Technologies ..............................................................................................................3 1.1.4 Open Source Technologies............................................................................................................3 ..................................................................................................................................................3 1.2 S11M2: IS and distributed components, EAI, XML, Web services...................................4 1.2.1 XML Technologies..........................................................................................................................4 1.2.2 Component-based applications......................................................................................................4 1.2.3 Mobility...........................................................................................................................................4 1.3 S11M3: Project Management & Modelling of IS................................................................5 1.3.1 Project initialization and definition...................................................................................................5 1.3.2 Project scheduling..........................................................................................................................5 1.3.3 Project Monitoring and production..................................................................................................5 1.3.4 Project Final Checkup.....................................................................................................................5 1.3.5 Definitions and typology of Information Systems............................................................................6 1.3.6 Role of information in an organization............................................................................................6 1.3.7 La planning IS, strategic approach, actors .....................................................................................6 1.3.8 Development of IT systems............................................................................................................6 1.3.9 Bibliography :..................................................................................................................................6 1.4 S11M4: From Knowledge management to intellectual capital.........................................7 1.4.1 Knowledge Management................................................................................................................7 1.4.2 Intellectual Capital..........................................................................................................................7 1.4.3 Change management.....................................................................................................................7 1.4.4 BPR................................................................................................................................................8 1.5 S11M5: Business Intelligence ...........................................................................................9 1.5.1 Objectives:......................................................................................................................................9 1.5.2 Contents.........................................................................................................................................9 1.6 S11M6: Advanced IT from Multiagents to Semantic Web .............................................10 1.6.1 Objectives.....................................................................................................................................10 1.6.2 Programme..................................................................................................................................10 1.7 S11M7: Management of ERPs........................................................................................11 1.7.1 Objectives.....................................................................................................................................11 1.7.2 Contents.......................................................................................................................................11 1.8 S11M8: Architecture of Information Systems ................................................................12 1.8.1 Objectives.....................................................................................................................................12 1.8.2 Part One - Information system and urbanism...............................................................................12 1.8.3 Part Two - Enterprise architecture................................................................................................12 1.8.4 Part Three - Learning from 40 years of IT evolution.....................................................................12 1.8.5 Part Four - Building a sustainable IT architecture for enterprises.................................................12 1.8.6 Part Five - IT in 2015 and cloud computing..................................................................................12 1.9 S11M9: Practical Project Part 1 .......................................................................................13 1.10 S11M9: Practical Project Part 2......................................................................................13 21/05/2010-16:22 2/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1 Description of Modules 1.1 S11M1: Internet-based Architectures, languages and methods 1.1.1 Information System & Inter-intra-extra Net applications Internet, concepts and mechanisms. Network and basic protocols (TPC/IP, OSI…). Client/server Model. Applicative Protocols (HTTP, FTP, SMTP…). Services (World Wide Web, E-mails…), infrastructures. From client/server to multi-tier applications (component-based architecture). Companies and inter-intra-extra Net applications. 1.1.2 Client Side Technologies Fat clients (Swing, VB Forms, .Net WinForms…). HMTL, XHTML, dynamic HTML, SVG. HTML forms, scripts languages (Javascript…), Document Object Model (DOM), CSS stylesheets. Browser’s add-ins (multimedia, plug-ins, Java applets…). Comparative study & analysis. Web Design. 1.1.3 Server Side Technologies HTTP protocol, request/response model. Server-side application calls, arguments, dynamic pages. Session management (cookies, URLs rewriting, hidden fields). CGI (development, security, portability). .NET framework (ASP .NET, VB & C# programming...). J2EE architecture (Servlet, JSP, Tag Libraries, specialized APIs…), Java 2 Platform. Development environments, application servers, integration with database servers. Security, Portals… 1.1.4 Open Source Technologies The Open Source position compared to new architectures. Open Source Model. Goals, costs, markets (Apache, Linux, SourceForge…). Migration and choices. Main projects (Apache, OpenSSL, OpenLdap, Tomcat, Jboss, PostgreSQL, Eclipse, Linux, Ant, Struts, JonAS…). Case study, failures and successes. Information system and Open Source (products, OS, languages, tools, networks, servers, databases, content management…). 21/05/2010-16:22 3/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.2 S11M2: IS and distributed components, EAI, XML, Web services 1.2.1 XML Technologies Origin, goal, approach, applicative domains. XML and others markup-based languages (SGML, HTML, SVG…). Document Composition (DTD, Namespace, XML Schema, XLink & XPointer). XML Parsers (SAX, DOM), products. Document publishing (XSL-T, XSL-FO, SVG). XML and .NET. XML and Java (APIs JAXP, JAXB). XML and databases (XQuery, XML/SQL, XSQL, SQL Server, Oracle…). Open source Projects: design, goals and products. 1.2.2 Component-based applications The goals of the component-based development, terminology. B2B, A2A communications & distributed architecture, EAI. Multithreading, CORBA, DCOM, .Net Remoting, RMI, EJB, Web Services. Application integration with XML and Web Services. Service Oriented Architecture (SOA). Interoperability, main Web Services technologies (SOAP, WSDL, UDDI). Communication (SOAP: message exchange, RPCs), description (WSDL), retrieval and publishing (UDDI). .NET Web Services. Java Web Services (JAX-RPC, JAXM), Open Source Project: Axis, Ksoap. Web Services security. Web Services-based applications: transaction (BTP…), business workflow (WSFL, BPML…), etc. 1.2.3 Mobility Mobile terminals (PDAs, mobile phones, graphics tablets…) as the new elements of the information system. Mobile architectures, markets, perspectives, deployment of mobility in the companies. Materials and Application development (mobile phone, PalmOs…). .Net Compact Framework. Java and the mobility, J2ME and MIDP development. Mobility and Web Services. 21/05/2010-16:22 4/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.3 S11M3: Project Management & Modelling of IS Project Management 1.3.1 Project initialization and definition o Project scope, context and motifs o Requirements o Risk and opportunities analysis o Evaluation of project complexity, workload and cost o Team structure, project actors (client, users, steering committee, project manager, …) o Project Communication strategy 1.3.2 Project scheduling o Planning chart o Work Breakdown Structure o Planning  Cycle, phases, steps, tasks  Milestones  Critical tasks 1.3.3 Project Monitoring and production o Project management view  Team member reports  Planning actualization and optimization  Intermediate checkups o Production view  analysis and design  development  validation tests  implementation 1.3.4 Project Final Checkup o Project presentation 21/05/2010-16:22 5/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • o Capitalization o Final checkup and Delivery Modelling and Design of Information Systems 1.3.5 Definitions and typology of Information Systems 1.3.6 Role of information in an organization o Functional point of view o Application development point of view 1.3.7 La planning IS, strategic approach, actors o Types of planning o Consistency of IS o Actors, jobs and functions o Steering comity 1.3.8 Development of IT systems o Internal or external development ? o types of solutions o ERPs o Development and product cycles o Methods o UML in detail  history  usages  principles  application modeling / system modeling  roles of the different diagrams  detail of each diagram 1.3.9 Bibliography : de Satzinger, Jackson, Burd, Systems Analysis and Design in a changing World, Course Technology, Thomson Learning 21/05/2010-16:22 6/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.4 S11M4: From Knowledge management to intellectual capital 1.4.1 Knowledge Management history of knowledge and KM. Global view (various points of view) KM and information management. KM-related myths, concepts, values and organizational components The new intangibles. The knowledge status. The knowledge cycle The knowledge dimension and potential. People, knowledge and culture Integration to collaboration. CoPs Knowledge organization, enablers and technologies / tools, process and principles, life-cycle, balance. KM in progress . KM metrics and code. KM networks, centers, guide KM and BI / Business Intelligence. KM and SAP. KM framework. KM = power (?) The cost of no KM. Knowledge objects. Knowledge generation and hierarchy Knowledge representation. KVC / Knowledge Value Chain. Knowledge application Knowledge vision. Knowledge economic value. Knowledge within the BSC The investors view on knowledge. Knowledge = best practices (?) Knowledge = transfer of best practices (?). KM : enablers and inhibitors KM space to be managed. KM and the change management challenge KM and the reverse engineering. E-learning : regular or game or stories Language (positive vector or barrier). Content management Intranet & portal. Knowledge : value engineering discipline. KM in the virtual organization KM architecture. KM-based competition. Customers knowledge-based organization Know-how. Knowledge objects based assets mgmt. KM in the public sector. E-KM = mobile KM How to generate value from KM investments. Knowledge alignment with market strategies Various examples to illustrate the above points (actual program contains more). 1.4.2 Intellectual Capital History, preceding concepts and trials. The main reference and its origins What’s the main missing elements ? The new trends. How to quantify the Human Capital How and where to find and keep that fragile asset ? How to measure the IC (analysis of some recent approaches) . Understanding of the intellectual currency. IC architecture . New achievements by the IC measurements. IC in various sectors.. Trends and authorities future requirements 1.4.3 Change management Change : nation, politics, enterprises, a continuously expanding space-time universe The living change and the changing life(s). The living change and the changing enterprise Some “theoretical” elements Main usual techniques & Change management principles Types of changes, Planned change or not ? Tools, structure, management Communication, main principles and model Organizational communication. The enterprises processes The organization principles. Criteria for the determination of a structure The organizational management. The organizational change The organizational culture. The HRM and the change conduct + ERM, ESS, the ESS Portal and others Motivation (« Motivation in the Polaris Program », « Emotional Economics ® ») Staff rotation. Teams and virtual teams. Education and (e)learning. Ethics Enterprise transformation-related change conduct Leaders and change agents. The project team TQM / Total Quality Management. BPR/BPM (Business Project Management) IT&C, ERP / Enterprise Resource Planning. CRM / Customer Relationship Management 21/05/2010-16:22 7/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • PRM / Partner Relationship Management. SCM / Supply Chain Management KM / Knowledge Management. Innovation (« Crazy times » (Tom Peters), « Value innovation ») Human and intellectual capital (HC and IC). Strategic alliance, partnership, joint-venture M&A / Merger and acquisition. Off-shore projects (« National Stereotypes ») Conflicts resolution, crisis management. Change facilitation methodology Congruence and permission to change e-Business = e-change ? Effective change and continuity management The change management project. Cases. Change management in the public administration More than 40 change indicators (red alert !). The new change professions The strategy of the future & continuity management 1.4.4 BPR BPR definition and the associated words / concepts for a self-awareness about the dimension of the topic. History and several actualized definitions Questions about the way to teach BPR and talk on BPI, BPE, BPO … BPM and BPML ISO and / or world class performance status through BPR / BPM Model or process management approach : business models and various types of organizations (e.g. process-centric) and related concepts … Strategical BPR management (vision-based BPR & dynamic processes-based strategy) BPR project : typical project management rules, leadership, successes and failure factors, methodologies BPR and the macro-organizational components BPR and some tools Important jobs / skills project managers are counting on … BPR and Business Plan : identification of the main processes to be set-up The consulting approaches to BPR Cases : BPR in US Army and in some large companies. 21/05/2010-16:22 8/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.5 S11M5: Business Intelligence 1.5.1 Objectives: Understanding how Business Intelligence can help you to access, analyze, and present data you can use to make better decisions about your products, customers, competitors, and more. Relating BI to data warehousing, ERP, CRM Comparing different approaches to BI Discovering best practices and market 1.5.2 Contents  Introduction to Business Intelligence  Business Intelligence applications  Data Stores o Data warehouses, Data marts, Operational Data Stores o Data model for data warehousing (star and snowflake schemas) o ETL process o Data Quality Management o Master Data Management  Business Intelligence Project Management o BI lifecycle o Implementing BI (building the BI Project Plan, Collecting user requirements, BI Design and Development, Maintenance and Enhancement)  Information delivery o Query, ad-hoc reporting or mass reporting tools. o On-line analytical processing Tools (OLAP) o Data mining o Score carding and Key Performance Indicators o BI vertical packages  Market overview (IBM, Oracle, Microsoft, SAP(Business Objects))  Business Intelligence trends o Enterprise Performance Management o Open Source solutions (Pentaho, spagoBi, Talend, ) o SaaS 21/05/2010-16:22 9/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.6 S11M6: Advanced IT from Multiagents to Semantic Web 1.6.1 Objectives The module will provide overview of emerging ICT topics applicable in industry. The first part of the module focuses on the use of Distributed Artificial Intelligence methods, and more specifically of Intelligent Agents Technologies, for development of complex distributed software systems. It provides some selection of knowledge about autonomous intelligent agents, agent technologies, mobility of agents, agent platforms, multi-agent systems, agent communication, agent coordination, agent negotiation, agent intelligence, etc. needed to design agent-based industrial applications and systems. The second part of the module focuses to Semantic Web, which is an initiative of the WWW Consortium, with the goal of extending the current Web to facilitate Web automation and universally accessible content. Semantic Web is the vision of having data on the Web defined and linked in a way that it can be used by machines not just for display purposes, but for automation, integration and reuse of data across various applications. This vision assumes annotating Web resources with machine- interpretable descriptions, and provides mechanisms for automated reasoning about them. Software applications can be accessed and executed via the Web based on the idea of Web services. Web services can significantly increase the Web architecture's potential, by providing a way of automated program communication, discovery of services, their integration, etc. The key to Web Services is on-the-fly software composition through the use of distributed reusable software components. This part of the module focuses on emerging Semantic Web and intelligent information integration technologies applied to industrial applications. It includes an introduction to Semantic Web knowledge markup techniques and markup languages RDF-based semantic annotation of Web resources and services, ontology engineering. It also considers modern applications of these methods and techniques. Considering Web evolution trends and so called PSI-projection of modern ICT research (P) Proactivity, which is based on autonomic and proactive computing driven by agent technology; (S) Semantics driven by semantic technology and Service-orientation driven by SOA and Cloud Computing and (I) Intelligence driven by AI techniques like data and Web-mining, machine learning, adaptation, evolution, etc.); 1.6.2 Programme 1.6.2.1 Overview of Intelligent Agents: From the concept of intelligent agent in different interpretations towards state-of the art in the field; o Overview of (Multi)Agent Technologies: Including agent mobility, communication, negotiation, coordination; o Industrial Applications of Agent Technology: Practical samples of industrial applications where the agents form the basis of the architecture; 1.6.2.2 - Overview of Semantic Web and Semantic Technologies: o Semantic Web Basics and Standards: Explaining why and when semantic web and introducing state-of-the art, main concepts and available standards provided by W3C, i.e.: RDF (Resource Description Framework) and OWL (Web Ontology Language); o Semantic Web Applications; Demonstrating wide range of possible applications of Semantic Web and Semantic Technology (also in mobile environment); o Ontologies in Semantic Web; o Protege Tutorial (Designing Ontologies and Rules with Protege); Introduction to ontology engineering and learning to use practical tool for this (Protege) o Samples of Semantic- and Agent-Based Systems (SmartResource, UBIWARE): 21/05/2010-16:22 10/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • Practical samples of industrial applications where the semantic technology itself or combined with the agents form the basis of the architecture. 1.7 S11M7: Management of ERPs 1.7.1 Objectives Discover the main functions of and ERP (with SAP as an example) Understand how to organize an ERP project from the installation of the product to the production phase. Understand how to build up teams i.e. competencies, required,… 1.7.2 Contents o Reasons to choose or not and ERP versus other solutions i.e. ad hoc app development, o Functional architecture of ERP, Modules (Finance, Billing, Quality, ….) Links between modules, parameters and modules Interfaces, System configuration menus. Customisation. o Organization of an ERP project Starting from scratch Starting from existing system, migration Estimation of work load o Change management in ERP setting up process Changing system or changing the way of processing ? o Operating ? QoS and SLA, resource management outsourcing or insourcing ? Helpdesk, online support service o ERP realise management Impact on customized versions Impact on technical and functional layers o ERP and others software tools Using interfaces EDI ? EAI ? CRM and ERP 21/05/2010-16:22 11/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.8 S11M8: Architecture of Information Systems 1.8.1 Objectives Get ready to understand up-to-date information technology, even to forecast the next five years of IT evolutions as a result of a five days learning course, based on 30 years of IT experience in a large Telco company and on 30 major IT innovations. This learning course is answering some important questions, with consistent and comprehensive answers, up-to-date with the last innovations and trends. Most of these questions are listed hereafter but their list is not exhaustive. The five following parts are not exactly corresponding with the five days of the time schedule. 1.8.2 Part One - Information system and urbanism o What is an information system ? o What is the difference with information technology ? o Why every enterprise needs to define and manage urbanism of its information system ? o What is information system city planning? o What is IT urbanism ? o What is IT cartography ? o What are the main function of IT urbanism ? 1.8.3 Part Two - Enterprise architecture o Why urbanism of information system is not enough ? o What is enterprise architecture ? o Introduction to Zachman Framework. How to set-up your enterprise architecture ? o Why enterprise architecture is the right way to solve IT issues ? 1.8.4 Part Three - Learning from 40 years of IT evolution o What are we learning from 40 years of IT evolution ? o What is ephemere ? o What are the pillars ? o How to forecast what is sustainable ? o Why architecture 4.0 is a comprehensive and sustainable framework of future IT ? 1.8.5 Part Four - Building a sustainable IT architecture for enterprises o What are the real needs of enterprise in matter of information technology ? o What is really 3-tier architecture ? o Why it is powerfull ? o How it is implemented today ? o Why it is providing sustainability ? o What are the software pillars ? o How to build a true enterprise architecture dealing with mandatory IT innovation ? 1.8.6 Part Five - IT in 2015 and cloud computing o What will be the impact of web 2.0 and web 3.0 in future IT and enterprise information systems ? o What are the real trends of IT transformation ? o What is the place of cloud computing ? o What are the other trends ? o How to get a right forecast ? o How to build and manage sustainable IT ? 21/05/2010-16:22 12/13 advanced-it-from-multiagents-to-semantic-web2543.doc
    • 1.9 S11M9: Practical Project Part 1 Students will perform in team a project dealing with a real Business information system. The project will be coached on line by European experts. In this first part the team will define the project perimeter and audit the existing BIS. Three work packages will be delivered by teams. Each students will perform a first oral presentation before a jury. 1.10 S11M9: Practical Project Part 2 Teams will perform a second part of the real business project. They will describe the future evolution of the IS in detail (from BPM to BPR and from change Management to Knowledge Management). Each team will deliver three other work packages. Each student will made a final oral presentation before a jury. 21/05/2010-16:22 13/13 advanced-it-from-multiagents-to-semantic-web2543.doc