Environment for the application of ICT       technologies in European PortsBest Practice Guide on Single Windows, e-Mariti...
Best Practice Guide on Single Windows,e-Maritime and Port Community SystemVolume I - Environment for the application of IC...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
Port environment for the application of ICT technologies    X MTn        >50 Mill. Tns    % cont EC defines the Port Autho...
X MTn         >50 Mill. Tns% cont  X MTn          50-10 Mill. Tns % cont                                                  ...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
Modernization, capacity and specialization level of ports                                                -specialization o...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
The role of the Port Authority - OBJECTIVES   X MTn         >50 Mill. Tns   % cont The differences of the port authority o...
The role of the Port Authority - FUNCTIONS  Port authorities traditionally have assumed three functions: landlord,  regula...
The role of the Port Authority - FUNCTIONS                                        advanced and reliable REGULATOR FUNCTION...
The role of the Port Authority - FUNCTIONS The former operator function has given way to landlord and regulatory functions...
The role of the Port Authority – ROLE/STRATEGIES  Conservator                Facilitator              Entrepreneur  passiv...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
Influence of the port GOVERNANCE modelThe GOVERNANCE MODEL will directly influence in the possibility of the    Port Autho...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
ICT solutions as part of port modernization - SWNowadays, the most extended concepts, based on ICT tools, to support themo...
ICT solutions as part of port modernization - SWUN/CEFACT Recommendation Number 33 defines a SW as“a facility that allows ...
Different types of Single Windows                                      Single    Integrated -Single                Authori...
ICT solutions as part of port modernization - PCS Supply chain management, logistics and transport generally involve also ...
ICT solutions as part of port modernization - PCSThe European PortCommunity SystemsAssociation (EPCSA) definesthe PCS conc...
The Port as a VIRTUAL ENTERPRISE                               One-stop-shops                      Logistics and Transport...
ICT solutions as part of port modernization                                   SW and PCS are vehicles for providing       ...
B2B Systems                                             << Services                                                       ...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
Steps towards the implementation of ICT Projects                      Preliminary                         ICT projects are...
Steps towards the implementation of ICT Projects                                  Inital                                de...
Steps towards the implementation of ICT Projects  Initial concept Preparation of a concept or briefing paper, based on so...
Steps towards the implementation of ICT Projects Initial decision to examine the feasibility of ICT project               ...
Steps towards the implementation of ICT Projects Undertaking the Feasibility StudyThe study should determine: Potential s...
Steps towards the implementation of ICT Projects  Consideration of the Feasibility Study   The findings of the feasibilit...
Steps towards the implementation of ICT ProjectsImplementation                                                     A.     ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT                                                                                   ...
Steps towards the implementation of ICTProjects                                                                  H.       ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT Projects                                                                          ...
Steps towards the implementation of ICT ProjectsChange Management                      1. Focus on the                    ...
Steps towards the implementation of ICT Projects Change ManagementIn line with this implementation will be required to dev...
Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies    – M...
EU and International PoliciesINTERNATIONAL SCOPE   International Maritime Organisation (IMO)   World Trade Organisation ...
International Maritime Organisation The International Maritime Organization (IMO) is a specialized United Nations agency r...
International Maritime OrganisationCommittees:   •    Maritime Safety   •    Marine Environment Protection   •    Legal   ...
World Trade OrganisationThe World Trade Organization(WTO) is the only globalinternational organization dealingwith the rul...
World Customs Organisation    The World Customs Organization (WCO) is an    independent intergovernmental body whose missi...
EU and International PoliciesINTERNATIONAL SCOPE     International Maritime Organisation (IMO)     World Trade Organisat...
EU and International PoliciesEuropean Maritime Safety Agency Regulation (EC) No 1406/2002 of the European Parliament and o...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salva...
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Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salvador Furió Pruñonosa

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Port Integration - Environment for the application of ICT technologies in European Ports - Jose Garcia de la Guia / Salvador Furió Pruñonosa

  1. 1. Environment for the application of ICT technologies in European PortsBest Practice Guide on Single Windows, e-Maritime and Port Community System Jose Garcia de la Guia Innovation Director Port Authority of Valencia Salvador Furió Pruñonosa Logistics & Intermodality Director Valenciaport Foundation Riga, October 20th 2011
  2. 2. Best Practice Guide on Single Windows,e-Maritime and Port Community SystemVolume I - Environment for the application of ICT technologies in PortsVolume II - ICT solutions in maritime transport and port interfacesVolume III - Action plan blueprint 2
  3. 3. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 3
  4. 4. Port environment for the application of ICT technologies X MTn >50 Mill. Tns % cont EC defines the Port Authority as the entity which has as its objective X under national law or regulation, the administration and management of MTn 50-10 Mill. Tns % cont Hamina the port infrastructures and the coordination and control4of the activities X MTn 19% of the different operators present in the port. % cont <10 Mill. Tns 32 4% 28 Tallin However we can find different types of port authorities depending on LatinPorts 9% Riga their size, the kind of traffic they manage, their political,Klaipedia and HansenPorts 26 social 11% geographical environment, what is their main objective, the way they New HasenPorts Felixtowe 105 59% approach their functions and the role and strategies they adopt, their Anglo-Saxon Ports 23.4 154 Ipswich 54% Hamburg governance model, etc. 2 0% 100% Antwerp All these factors will influence directly the way port authorities approach ICT and will constitute the environment for the application of ICT solutions Marseilles 34 80 31% 2.6 10% 55% Genoa Ancona Valencia 53 76% 4
  5. 5. X MTn >50 Mill. Tns% cont X MTn 50-10 Mill. Tns % cont Hamina 4X MTn 19%% cont <10 Mill. Tns 32 4% 28 Tallin LatinPorts 9% Riga HansenPorts 26 11% Klaipedia New HasenPorts 105 Felixtowe 59% Anglo-Saxon Ports 154 23.4 Ipswich 2 100% 54% Hamburg 0% Antwerp Marseilles 34 80 31% 2.6 10% 55% Genoa Ancona Valencia 53 76%
  6. 6. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 6
  7. 7. Modernization, capacity and specialization level of ports -specialization of operations -focused on offering basic port -seek for improvements in their services to vessels management capacities -extend their service scope to become effective logistics platforms for trade -introduce integrated systems for data collection and processingSource: UNCTAD - Introduce new aspects in logistics management and connectivity between transport modes -information management is a differentiating element in their services 7
  8. 8. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 8
  9. 9. The role of the Port Authority - OBJECTIVES X MTn >50 Mill. Tns % cont The differences of the port authority objectives will influence the X MTn 50-10 Mill. Tns % cont Hamina environment for building ICT solutions 4 X MTn 19% % cont <10 Mill. Tns 32 4% 28 Tallin •Hanse LatinPorts  Maximisation of added value 9% Riga HansenPorts 26 •NewHasenPorts New Hanse  Maximisation of handheld tonnage 105 11% Klaipedia Felixtowe 59% •Anglo-Saxon Anglo-Saxon Ports  Maximisation of profit of the port authority Ipswich 2 23.4 154 54% Hamburg 100% 0% •Latin  Maximisation of added value Antwerp •New Latin  Maximisation of handheld tonnage Marseilles 34 80 31% 2.6 10% 55% Genoa Ancona Valencia 53 76% 9
  10. 10. The role of the Port Authority - FUNCTIONS Port authorities traditionally have assumed three functions: landlord, regulator and operator, but nowadays this concept has evolved ability of establishing contracts LANLORD FUNCTIONS for port land use -management, maintenance, provision of infrastructures and facilities concession contracts -conception and implementation of policies and strategies clauses, conditions: throughput, minimum volumespressure to invest in financial Competition for land- Other aspect should be port infrastructure use (environmental and enlargement pressure and social pressure) considered s.a.: efficiency, automation use of advanced ICT solutions 10
  11. 11. The role of the Port Authority - FUNCTIONS advanced and reliable REGULATOR FUNCTIONS information is required-controlling, surveillance and policing toensure safety and security of cargo cooperation, coordination,operations integration-responsibility shared with other ICT are a critical assetregulatory agencies (customs, maritime the regulatory function creates a very suitableauthorities, veterinary, …) environment for the introduction and application of ICT in EU Ports privatization of this functions OPERATOR FUNCTIONS -physical transfer of goods and loss of information and ctrl – passengers between sea and land increased number of operators -technical-nautical services (pilotage, towage and mooring) Coord, ctrl and supervision is required. Ports turn into -ancillary services (provision of water, electricity, community managers waste disposal, warehousing and logistics services) PCS, SW, ICT – strategic tools 11
  12. 12. The role of the Port Authority - FUNCTIONS The former operator function has given way to landlord and regulatory functions which have gained a strong community focus leading ports to a new community manager function -Elimination of bottlenecksTHE COMMUNITY MANAGERFUNCTION -Facilitation of administrative procedures-coordinating private and public port -Reengineering of processescommunity members to solve problems -New organization structuresand develop efficient operations insideand outside the port with a global door- -Introduction of ICTto-door corridor or supply chain -Marketing and promotion act.perspective -Training and education activities terminals, shipowners, shipping lines, NVOSCCs, -Other innovative activities road hauliers, railway operators, railway undertakings, logistics operators, freight forwarders, customs’ brokers, shippers, consignees,… maritime authorities, customs, regulatory agencies (agricultural, sanitary, veterinary, etc.) 12
  13. 13. The role of the Port Authority – ROLE/STRATEGIES Conservator Facilitator Entrepreneur passive and mechanistic active mediator facilitator with a more implementation of the between economic outspoken commercial three traditional port and social interests attitude as investor, authority functions at service provider and look beyond the port local level consultant on all three perimeter and try to geographical levels: engage in strategic local, regional, global regional partnershipsCould play an active role leading the development and implementation of ICT - Mediating in commercial B2B relations with port operators - Investing in ICT solutions - Applying actively rules and regulations and giving assistance to port community in the implementation - Motivating for ICT development and implementation - Promoting ICT solutions 13
  14. 14. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 14
  15. 15. Influence of the port GOVERNANCE modelThe GOVERNANCE MODEL will directly influence in the possibility of the Port Authority to take an active and leading role in the adoption, development and implementation of ICT in the port cluster 15
  16. 16. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 16
  17. 17. ICT solutions as part of port modernization - SWNowadays, the most extended concepts, based on ICT tools, to support themodernization of the ports and trade facilitation are the “Single Window”and the “Port Community System”Both will be determinant to develop revised port functions, specially regulatorand new community manager functionsPORT REGULATOR FUNCTIONSShared responsibilitiesNeed for cooperation SWSingle entrance point – one-time submissionTraditional structures of government aretransformed into new arrangements thatbest serve the needs of citizens andbusinesses 17
  18. 18. ICT solutions as part of port modernization - SWUN/CEFACT Recommendation Number 33 defines a SW as“a facility that allows parties involved in trade and transport to lodgestandardized information and documents with a single entry point to fulfillall import, export, and transit-related regulatory requirements. Ifinformation is electronic, then individual data elements should only besubmitted once”WCO“Single Window Environment‟ as a cross border intelligent facility thatallows parties involved in trade and transport to lodge standardizedinformation, mainly electronic, with a single entry point to fulfill all import,export and transit related regulatory requirements” -Incremental submission of data -Harmonized regulatory declarations -Sharing information amongst authorities and agencies -Harmonized authorities response 18
  19. 19. Different types of Single Windows Single Integrated -Single Authority Automated Model integrated System integrated SW SW SW interfaced integrated Mixed -Single Interfaced -Single Automated Automated System System integrated interfaced SW SW SW SW interfaced interfaced
  20. 20. ICT solutions as part of port modernization - PCS Supply chain management, logistics and transport generally involve also a large number of different private stakeholders interacting between them in business-to-business relations. Chain alliances information required  COOPERATION Node alliances CARGO COMMUNITY SYSTEMS / PORT COMMUNITY SYTEMS •Unequal distribution of costs and benefits •Lack of resources to invest Barriers to cooperation •Reluctance to cooperate (strategies) (De Langen,2008) •Lack of a dominant company for leadership •Short term view 20
  21. 21. ICT solutions as part of port modernization - PCSThe European PortCommunity SystemsAssociation (EPCSA) definesthe PCS concept as a neutraland open electronic platformenabling intelligent andsecure exchange ofinformation between publicand private stakeholders inorder to improve thecompetitive position of the these systems optimise, manage and automate port and logistics efficient processes through asea and air port’s single submission of data and connectingcommunities. transport and logistics chain. 21
  22. 22. The Port as a VIRTUAL ENTERPRISE One-stop-shops Logistics and Transport Management and Collaboration Systems Single Windows Public Infrastructure Management Systems Cross Border Regulatory Customs Management Agencies’ Systems System 22
  23. 23. ICT solutions as part of port modernization SW and PCS are vehicles for providing shared services to the users With this service oriented approach the environment for the application of ICT in Services & Ports shall be examined as a collection of Interaction services that facilitates the proper planning, Design execution and control of the different operations Taxonomy of Services For the process of moving goods through ports, business and government need to access a set Service Management of trade, transport and regulatory Oriented Architecture of IT-Enabled services that can be classified. Services (SOA) 23
  24. 24. B2B Systems << Services CCS / PCS CBRSW MPSW SGRCF Collaborative Systems in operation SGA LCS >> Trading Partner Discovery Services B2B Systems << Services Product Discovery Services CCS / PCS CBRSW CBRMS MPSW Collaborative Systems in operation CMS LCS Catalogue Services >> Quotation Services Trading ServicesCompetitive Trade & Transport Services Scheduling Services Ordering Services Conveyance Reporting Services CBRSW Cross Border Regulations Invoicing Services Advanced Regulatory Services Single Window Goods Declarationfor export Services CMS Customs Management Dispatch Services System Remittance Services Goods Declarationfor import Services SGRCF Cross Border Regulation & Control Systems Government Monopoly Payment and Collection Services Transit DeclarationServices MPSW Maritime & Port Single Regulatory Services Booking Services Window Goods Release Authorisation Services CCS Cargo Community System Transport Contracting Services Cargo reporting for loading/exit Services PCS Port Community System Cargo pick-up Services LCS Logistics Collaborative Cargo Reporting for Systems Transport Billing Services entry/discharge/storage Services B2B Business to Business Cargo Tracking Services Regulatory product certificationServices Systems Carry-in & Carry-out Services Regulatory Inspection Services (phytosanitary/veterinary/sanitary) Vessel Tracing Services Port Formalities Services Regulatory licensing Services Service Responsible System Nautical Services Security screening Services Service Accountable System Transport Services Port Dues Services Electronic Messaging Services Service Consulted System Service Informed SystemPartial Monopoly in ports/airports Pilot and Tugging Services Application to application Services Technical Services Ship InspectionServices Business computing Services Competitive Port Entry & Departure Services Webhosting Services Stevedore Services Identity management Services Unloading and Loading Services Certifying authorityServices Transhipment Operations Services Information Security Services Fumigation Services Tally Services Cargo Delivery Workflow Services 24c Warehouse & port handling Services Billing for Port Handling Services
  25. 25. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 25
  26. 26. Steps towards the implementation of ICT Projects Preliminary ICT projects are complex and time-consuming, and require extensive co-ordination and high A. Architecture level of investment Vision H. Architecture B. Business Change Architecture Management g. C. Implementat Information Requirements ion System Management Governance Architecture D. F. Migration Technology Planning architecture E Opportunitie s and Solutions 26
  27. 27. Steps towards the implementation of ICT Projects Inital decision to Analysis of Initial Feasibility examine the feasibility concept Study Feasibility study Study Adapted from Recommendation and Guidelines on establishing a Single Window Recommendation No. 33, (UN, 2005) 27
  28. 28. Steps towards the implementation of ICT Projects Initial concept Preparation of a concept or briefing paper, based on some initial research, usually isundertaken by lead governmental authority or agency, or private organizationSuch a paper would usually describe the overall objectives and potential benefitsIt would present a general overview of what would be involved in its implementation.The objective of the concept paper is to facilitate initialdiscussion on the topic and obtain approval for a more in-depthstudy into the need for, approach to and feasibility of this ICTsolution It is not intended at that stage to seek agreement for theimplementation of this ICT project 28
  29. 29. Steps towards the implementation of ICT Projects Initial decision to examine the feasibility of ICT project  Meeting would typically be organized for high-level representatives from all relevant trade related organizations and governmental authorities and agencies to discuss the ICT concept (on the basis of the concept paper).The object of such a meeting is to get agreement on the project concept and tolaunch a feasibility study The meeting should establish a Project Management Group made up of seniorrepresentatives of the key agencies who will be directly involved in implementing andutilizing this kind of ICT solutionsThe meeting should also set up a Task Force composed of appropriate technical andmanagement representatives of key stakeholders, to take charge of the carrying out of theorganizational and implementation work required for the project. 29
  30. 30. Steps towards the implementation of ICT Projects Undertaking the Feasibility StudyThe study should determine: Potential scope of the ICT solution Level and type of demand Possible scenarios for implementation, Potential for and nature of a pilot implementation Resources required (financial, human, technical, etc), Potential benefits and risks Time frame Implementation and management strategyThe objective of the feasibility study is to provide decision-makers with an insight into the optionsavailable and their consequences for each governmental authority 30
  31. 31. Steps towards the implementation of ICT Projects Consideration of the Feasibility Study The findings of the feasibility study will have to be considered and approved by the Task Force and eventually submitted for consideration by the Project Management Group. Sufficient time should be allowed for this process, as it is essential to have the maximum input and agreement before the report is finalized.After the study has been accepted by the Task Force and ProjectManagement Group, and a preferred Single Window option andthe accompanying implementation option chosen, these decisionsshould be presented to the wider government and tradecommunity. 31
  32. 32. Steps towards the implementation of ICT ProjectsImplementation A. Architecture Vision H. Architecture B. Business Change Architecture Management g. C. Implementat Information ion Requirements System Governance Management Architecture D. F. Migration Technology Planning architecture E Opportunitie s and Solutions Based on “Single Window Implementation Framework” (UN 2011) 32
  33. 33. Steps towards the implementation of ICT Projects A. Architectu H. re Vision B. Architectur Business e Change Architectu Manageme re ntImplementation of ICT Projects g. Implement C. Informati ation Requirements on System Governanc Management Architectu e re D. F. Technolog Migration y Planning architectu E re Opportuni ties and Solutions  Create joint vision, strategy, objectives, and goals  Establish necessary environment for stakeholders‟ coordination A. and collaboration throughout ICT project lifecycle Architec Ensure that major stakeholders are committed to make the ture project a success Vision  Develop a Master Plan 33
  34. 34. Steps towards the implementation of ICT A. Architectu H.Projects Architectur e Change Manageme re Vision B. Business Architectu re ntImplementation of ICT Projects g. Implement C. Informati ation Requirements on System Governanc Management ArchitectuAll participating stakeholders need to be analyzed and e re D.the role they are going to play need to be decided F. Migration Technolog y Planning architectu E re Opportuni ties and Solutions Change from Competency Profile & Strategic Role current role Impact on HR Functions Customs Transport Minintry Trade Associations Leader Actor Others (Custom) (Customs) Support political oversihgt on ICT project Informed Accountable Informed None None Establish the polical strategy Informed Accountable Consulted Minor New roles Project Planning Responsible Project monitoring, evaluation & evaluation Responsible Harmonization laws and procedures, development of new laws Data Harmonization Functional Development Managing Licences, permits, ect Risk management Human Resourser Management Ownership of IT assets: data centre, hardware, software management of IT: operations,  In order to assess its role, participants should perform a SWOT analysis (based on its current responsibilities, strengths, weakness and shortcomings, the opportunities presented by the ICT initiative should be weighed against possible losses to its resource position. 34
  35. 35. Steps towards the implementation of ICTProjects H. Architectur A. Architectu re Vision B. Business e Change Architectu ManagemeImplementation of ICT Projects nt re g. C. Implement Informati ation Requirements on System Governanc Management Architectu e re Regarding the staff of each stakeholder, some human D. resources considerations must be taken into account; F. Technolog Migration y Planning architectu E re Opportuni ties and SolutionsICT initiatives usually entail organizational re-structures which will lead with newemployee’s competences. A key factor to implement these transformational changes istraining activities.Training needs should be determined, scheduled and synchronized with the ICTproject development. 35
  36. 36. Steps towards the implementation of ICT Projects A. Architectu H. re Vision B. Architectur Business e Change Architectu Manageme re ntImplementation of ICT Projects g. Implement C. Informati ation Requirements on System Governanc Management Architectu e re D. F. Technolog Migration y Planning architectu E re Opportuni ties and Solutions Analyse existing business processes B. Business  Identify bottlenecks Architecture  Redesign and simplify business processes 36
  37. 37. Steps towards the implementation of ICT Projects A. Architectu H. re Vision B. Architectur Business e Change Architectu Manageme re ntImplementation of ICT Projects g. Implement C. Informati ation Requirements on System Governanc Management Architectu e re D. F. Technolog Migration y Planning architectu E re Opportuni ties and Solutions Data Architecture · Simplify, harmonize and standardize data used in the business processes · Develop a data model · Develop the structures for electronic messages C. Application Architecture Information · Define the major application system necessary to process the data and System support business processes Architecture · Formulate a basis for estimating resources needed for implementing, deploying, and operating the ICT System Legislative Architecture · Create the required legal environment for the operation of the Sytem 37
  38. 38. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects H. Architectur e Change Manageme re Vision B. Business Architectu re nt g. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. F. Technolog Migration y Legal Issues Planning E Opportuni architectu re ties and Solutions Establishment of the legal entity: formalising the relationship among the ICT solution and the participants. The operator or orchestrator of this ICT solution needs to maintain “neutrality” between participants and their automated systemsThe relation between the participants of a collaborative ICT solutioncan be based mainly on:Memorandum of Understanding (MoUs) Regulations in the public sector Interchange agreements in the private sector.These agreements could include Service Level Agreements (SLAs)and Interconnect Security Agreements (ISAs) 38
  39. 39. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects H. Architectur e Change Manageme re Vision B. Business Architectu re nt g. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. F. Technolog Migration y Planning architectu E re Opportuni ties and Solutions To design a hardware and software architecture of the d. Technology System which will be the basis for implementation architecture 39
  40. 40. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects G. Architectur e Change Manageme re Vision B. Business Architectu re nt F. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. E. Technolog Migration y Planning architectu D. re Opportuni ties and Solutions Resource plan for implementing, deploying, and operating D. Opportunities the System and Solutions 40
  41. 41. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects G. Architectur e Change Manageme re Vision B. Business Architectu re nt F. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. E. Technolog Migration y Planning architectu D. re Opportuni ties and Solutions Prepare the implementation and ensure that the management E. Migration and implementation of individual sub-systems will be coordinated Planning with the high-level master plan 41
  42. 42. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects G. Architectur e Change Manageme re Vision B. Business Architectu re nt F. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. E. Technolog Migration y Planning architectu D. re Opportuni ties and F. Solutions Implementati on Governance Establish a framework for monitoring the implementation, deployment, and operation of the System sub-systems so that their conformance with the defined specifications, plan, policies, and recommendations can be ensured 42
  43. 43. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects G. Architectur e Change Manageme re Vision B. Business Architectu re nt F. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. E. Technolog Migration y Planning architectu D. re Opportuni ties and Solutions Identify areas where changes should be introduced to ensure G. Architecture Change a) the maximization of business value from Management the System implementation b) the alignment of implementation approach with relevant emerging technologies and business requirements 43
  44. 44. Steps towards the implementation of ICT Projects A. ArchitectuImplementation of ICT Projects G. Architectur e Change Manageme re Vision B. Business Architectu re nt F. C. Implement Informati ation Requirements on System Governanc Management Architectu e re D. E. Technolog Migration y Planning architectu D. re Opportuni ties and Solutions Requirements Ensure that Management a) stakeholders’ requirements are addressed across artefacts produced in different phases of the implementation lifecycle and; b) the incorporation of new requirements is facilitated and controlled 44
  45. 45. Steps towards the implementation of ICT Projects A. Architectu G. re Vision B. Architectur Change Management e Change Manageme nt Business Architectu reThe introduction of new ICT initiatives will F. Implement C. Informatilead with several changes. ation Governanc e Requirements Management on System Architectu re D. Each stakeholder should answer some E. Technolog Migration y Planning architectu D. rebasic questions concerning the value Opportuni ties and Solutionsposition of change: Change management What new value is this ICT initiative giving to my customers? What kind of change is really necessary to bring this new value? How will the change benefit my organization? Does my organization need to change to accommodate these values? 45
  46. 46. Steps towards the implementation of ICT ProjectsChange Management 1. Focus on the business 10. Continue 2.Development process of process improvement profile 9. Prepare the 3. Process staff mapping 8. Manage 4. Measure the process change process 7. Balance 5. Study other process and cases technology 6. Process redesign 46
  47. 47. Steps towards the implementation of ICT Projects Change ManagementIn line with this implementation will be required to develop a formal communicationplan with the next goals: •Stakeholders buy-in & support •Overcoming the resistance & mitigating fears •Maintaining clarity & minimizing confusionThis plan will comprise :Internal Communication: Internalcommunication is important because employeesneed to be formally informed, promptly andcorrectly about changes. Messages should beregular, uniform, with a clear purpose in order toavoid rumours.External communication: It will be addressedto stakeholders and clients, creating targetsgroups of communication and describing thevalue proposition of the ICT project for each one.Building an image and a slogan of ICT initiativecould benefit the diffusion.
  48. 48. Environment for the application of ICTtechnologies in PortsPort environment for the application of ICT technologies – Modernization, capacity and specialization level of ports – The role of the port authority – Influence of the port governance model – ICT solutions as part of port modernization – ICT implementation roadmapEU and International Policies – Transport policies – Initiatives grouped by areaFuture Trends for ICT in Port Environments – Main guidelines established by the European transport white paper of 2011 – Next steps in electronic customs – The e-maritime initiative – A review of EU research projects dealing with the future of ICT in port environments 48
  49. 49. EU and International PoliciesINTERNATIONAL SCOPE International Maritime Organisation (IMO) World Trade Organisation (WTO) World Customs Organisation (WCO) 49
  50. 50. International Maritime Organisation The International Maritime Organization (IMO) is a specialized United Nations agency responsible for the safety and security of shipping and the prevention of marine pollution by ships 170 Member States and three Associate Member 50 international conventions and protocols and well over 1000 codes, recommendations and guidelines“safe, secure and efficient shipping on clean oceans” www.imo.org 50
  51. 51. International Maritime OrganisationCommittees: • Maritime Safety • Marine Environment Protection • Legal • Technical Co-operation • Facilitation CommitteesSubcommittees: • Safety of Navigation (NAV) • Radiocommunications and Search and Rescue (COMSAR) • Standards of Training and Watchkeeping (STW) • Dangerous Goods, Solid Cargoes and Containers (DSC) • Ship Design and Equipment (DE) • Fire Protection (FP) • Stability and Load Lines and Fishing Vessels Safety (SLF) • Flag State Implementation (FSI) • Bulk Liquids and Gases (BLG) 51
  52. 52. World Trade OrganisationThe World Trade Organization(WTO) is the only globalinternational organization dealingwith the rules of trade betweennations.WTO agreements are negotiatedand signed by the trading nationsand ratified in their parliaments.The goal is to help producers ofgoods and services, exporters, andimporters to conduct and grow theirbusinesses.153 members(over 97% of world trade)www.wto.org 52
  53. 53. World Customs Organisation The World Customs Organization (WCO) is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of Customs administrations.- Development of global standards- Simplification and harmonisation of Customs procedures- Trade supply chain security- Facilitation of international trade,- Enhancement of Customs enforcement and compliance activities- Anti-counterfeiting and piracy initiatives,- Public-private partnerships- Integrity promotion- Sustainable global Customs capacity building programmeswww.wcoomd.org 177 Customs Administration (98% of world trade) 53
  54. 54. EU and International PoliciesINTERNATIONAL SCOPE International Maritime Organisation (IMO) World Trade Organisation (WTO) World Customs Organisation (WCO)EUROPEAN SCOPE Green Paper Directive EC White Regulation Consultation c Paper DG TAXUD EMSA Commu nication DG MOVE TEN-T EA 54
  55. 55. EU and International PoliciesEuropean Maritime Safety Agency Regulation (EC) No 1406/2002 of the European Parliament and of the Council of 27 June 2002 establishing a European Maritime Safety Agency Objectives • Assisting the Commission in monitoring the implementation of EU legislation relating, among others, to ship construction, maintenance, inspection, security,… • Operating maritime information capabilities at EU level • SafeSeaNet • EU LRIT Data Centre • Providing a marine pollution preparedness, detection and response capability • European network of stand-by oil spill response vessels • European satellite oil spill monitoring service (CleanSeaNet) • Giving technical and scientific advice to the Commission in the field of maritime safety and prevention of pollution by ships 55

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