Roleplay for International Management and Intercultural Communication Course.

1. Role Play About
Doing Business In
China
DONE BY: ELENA
HWEE LI
YI FANG

2. Video

3. Summary…
During the meeting, there was some
mistakes done by the Europe
Manager.

4. Shake hand
Too hard

5. Receiving business card
Use one hand to
received business card.
Use both hand when
received business card.

6. Eyes contact
Look directly to eyes
Look at face area but
not directly into the eyes

7. Chinese will not say “no” directly
Interpret directly Ask more to confirm
Maybe
…
She likes
my idea!
I should find
out more
about her
real feeling.
Maybe
…

8. Chinese focus on statutes
Provide only relevant
information
regarding own background.
Provide background
related to family member too
Her father is
CEO of ABC
Company!

9. Chinese Norms:
Say “no” when received gift
Take back when
the other say no
Continue presented
it even the other say no

10. First name is only used by close
friends and family
Address first name Use respectful address
Hi,
YiFang
Hi, Miss
Suo

11. Sit plan
Try to sit near or
beside CEO
Sit on the place
that the CEO
invited you to sit

12. Chinese are more pragmatism
Short-term goals Long-term goals
Three
months
profit
Three
years
profit

13. Tips for doing
business in China

14. #1 Prepare before departure
Find out their culture
Be aware of the Dos and Don’ts!
Three months’
profit or Three
years market
shares???

15. #2 Dress up yourself
 Dress in formal suit will be treated as
more professional
 Prepare business card with both side
 one side in English and the other side in
Chinese

16. #3 Prepare a small gift
 Present a small gift will be
treated polite
 A common custom in China
 Aware: Too expensive gift
may be treated as bribe!!

17. #4 Be patient to attend entertainment
 Entertainments is
important in China
business cycle
 To build relationship and
establish goodwill

18. #5 Learn some Chinese
 Learning Chinese definitely
will be an extra points for you
 Your Chinese’s partner will
feel themselves being care
 More easily to build up
relationship

19. Common and useful
Chinese Word in business meeting

20. Hello 你好
Nǐ hǎo

21. I am 我是
Wǒ shì

22. Nice to
meet you
很高兴
Hěn gāoxìng
见到您
jiàn dào nín

23. Bye Bye 再见
Zài jiàn

24. Yes
是
Shì

25. No 不
Bù

26. Sorry 对不起
Duì bù qǐ

27. OK 行
Xíng

28. Thank
You
谢谢
Xiè Xiè

29. You’re
welcome
不客气
Bù kè qì

30. Thank You
ANY QUESTION???