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Smart Cities Summit Toronto, 2013

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  • Because services are being democratizedApplications, services, new business models are being created by citizens/businessesThis is providing a foundation for better and resilient public services and resilient urban design.Government and enterprise become the enablers of public value creation The government becomes an agnostic stakeholder in a wider ecosystem…Take this example: Apps for Democracy. It’s a not-for-profit organization created by by the Mayor of Washington DC, through the president’s CTO’s office.It’s an open community platform developed for submitting 311 service requests.Its mission with "Community Edition" is two fold: to engage the populace of Washington, DC to ask for their input into the problems and ideas they have that can be addressed with technology and then to build the best community platform for submitting 311 (non-emergency) service requests to the city.Example: The first edition of Apps for Democracy yielded 47 web, iPhone and Facebook apps in 30 days - a $2,300,000 value to the city at a cost of $50,000.It’s an excellent example of participatory innovation.Public sector plays a critical role as the enabler of new innovation models.
  • At least 14 percent of the consultations were for children.
  • GE & Duke best examples. At Cisco we have defined collaboration to include Social, Mobile, Visual (Video) and Virtual. While each one of these pillars is critical and is moving into the enterprise, what is most exciting is the convergence of the four and rate of speed. From a consumer standpoint it is already happening. An iPhone is the perfect example: mobile, social, virtual (apps) and video all converging with greater capabilities and apps being added daily which enriches the overall experience. Cisco is developing its solutions portfolio so that we have products and solutions offerings in each pillar. For example:Social – Quad, Jabber, WebExMobile – Any Connect in combination with ISE and a MDM (mobile device management) hosted solution offered in our advanced services (coming in next few months)Visual – Video to include all TelePresence, Show and Share, WebEx video, Jabber video (convergence is already happening in our products: social plus video)Virtual: “virtual” occurs at three layers – virtual desktop, (VXI/VDI), virtual content (currently under evaluation) and virtual apps. I am most excited about the virtual apps as Cisco IT is bringing in those transactional systems into the overall experience either within Quad or on mobile devices. Examples include My PTO, My Expenses, My Approvals (one place to have all the items an employee has to approve in one location travel, headcount, expenses, Purchase orders etc.). Making these transactional systems (“app light”) aligns to our goals in ACT which is simplification and an improved employee experience. Enterprises are being asked and in some cases expected to deliver all of these capabilities. In my experience it really doesn’t matter which “pillar” where customers begin, but they must do so with an eye towards architectural convergence. If they start with social they must think of the implications of video and mobile. If mobile, we must think about virtual apps and social. The architectural convergence is the unique differentiator that only Cisco can offer and is a direct example of our 5th priority as a company which is the business architecture and technical architectures converging.
  • Transcript

    • 1. Tomorrow starts Here…The Role of Technology inEnabling SustainableGrowthSmart Cities SummitVP Business Transformation, GM Smart + Connected CommunitiesRick Huijbregts@CiscoSCRE© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
    • 2. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
    • 3. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
    • 4. Billions (devices)50 50 Billion40 Enable Productivity “Smart Objects”30 Create New Value Inflection point20 2510 Green 12.5 & Secure 6.8 7.2 7.6 0 2010 2015 2020 World Population Source: Cisco IBSG white paper “The Internet of Things”, April 2011.© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
    • 5. Sustainability Services Delivered by Technology Transportation • Real Estate • Sports & Entertainment • Government • Utilities • Education • Healthcare • Safety & Security Social Environmental EconomicEnhanced quality of Protecting the world Continuous job and life for citizens for future generations business growth © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
    • 6. Citizen wellness Wisdom Value—redefined Knowledge Information Data BIG DATA© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
    • 7. Apps For Participation: Washington, DCNearly 50 iPhone & Facebook apps in 30 daysCity value: $2,300,000 / Cost: $50,000 Public Sector is the key enabler of new innovation models© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
    • 8. Remote Expert for Government Services© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
    • 9. 120 Smart Work Centers in Amsterdam Savings: Reduced office space by 40% saving 10 million Euros in Leasing Costs. Reduced carbon emissions by 3428 tons Rely more on the Network, less on Standalone devices: Reduced number of printers & copiers by 70%; Office equipment device usage by 20%© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
    • 10. Utilities Admin Security Maintenance Cleaning Savings $2.84 $1.02 $1.32 $3.12 $2.27 $0.71 $0.18 $0.32 $0.45 $0.13 25% 18% 25% 14% 6% OPEX reduction up to 11% annually CAPEX savings on mechanical, electrical, and ICT up to 15%© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
    • 11. Energy Water Crime Traffic Savings Consumption Rates 30% 50% 20% 30% A Safer, Desirable Environment where People are Happier and more Productive© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
    • 12. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
    • 13. Proof of Concepts Greenfield Cities Revitalization Kuwait: Abu dhabi: Masdar Toronto Al Hamra Tower Seoul: Personal South Korea: San Francisco Travel Assistant Songdo Amsterdam: Smart China: Chongqing Barcelona Working Centres Cisco on Cisco India: Lavasa Holyoke NYC: Yankee Colorado: Connected Stadium Communities Initiative Singapore: EPIC Stratford Qatar: Gate Building© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
    • 14. Vision Direction. Roadmap. Sustainability. Stakeholders and Ownership. Strategy Services Catalogue. Business justification. Operational considerations. Change Mgmt. Execution Convergence. Community Network. Integration. Systems and Devices.© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
    • 15. Where you want to be Vision Direction. Roadmap. Sustainability. Stakeholders and Ownership. Strategy Services Catalogue. Business justification. Operational considerations. Change Mgmt. Where you can and should be Tomorrow…Starts Here. Execution Convergence. Community Network. Integration. Systems and Devices. Where you are© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
    • 16. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
    • 17. Thank you…@CiscoSCRE© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
    • 18. Thankyou. Cisco Confidential 18