Rise presentation-2012-01

Recommendations Improve the Search ExperienceProject OutlineRichard Nursehttp://www.open.ac.uk/blogs/rise

Why? “The search engine on the library is not very user friendly. I had to find a specific article recommended in the text and it “The search took several facility is poor attempts to and doesn’t locate it.” find stuff that is supposed tohttp://www.flickr.com/photos/james_lumb/3921968993/sizes/z/in/photostream be there”

New search system New generation Discovery System from EBSCOhttp://www.flickr.com/photos/jiscimages/435135071/sizes/m/in/photostream/

Could we do more?http://www.flickr.com/photos/davepattern/5808712333/sizes/z/in/photostream/

Recommendations Improve theSearch Experience? “That recommender systems can enhance the student experience in new generatione-resource discovery services”

Recommendations Improve the Search Experience? Can you use search data to make recommendations? Are recommendations useful in Discovery systems?http://www.flickr.com/photos/davepattern/3473326634/sizes/z/in/photostream/

JISC Activity Data Programme JISC funded project February – July 2011 One of eight projects [list at http://bit.ly/gwCmNS]http://www.open.ac.uk/blogs/rise

Why activity data? "Every day I wake up and ask, how can I flow data better, manage data better, analyse data better?" Rollin Ford, the CIO of Wal-Marthttp://www.flickr.com/photos/zerimski/5215633183/sizes/z/in/photostream/

Library activity data Computer Loans Holds bookings Library e- access resourceshttp://www.open.ac.uk/blogs/rise

Library activity data Computer Loans Holds bookings Library e- access resources

Library systems environment Athens DA authentication built into local (SAMS) login system EZProxy remote resource access SFX knowledge base and OpenURL link resolver Ebsco Discovery Solution

Scope of the project Algorithms &Activity data recommender Search code interface

What data is RISE using?bookmarklet

So what is in the EZProxy logs?• Remote host• Date/Time• Oucu• Request• Status• Size of response• Referrer• User agent• Session http://www.flickr.com/photos/vixon/116447718/sizes/m/in/photostream/

So what is in the EZProxy logs?"0"|||"137.108.143.168"|||20110115235421|||“nn1234"|||"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20PanthersHTTP/1.1“|||302|||0|||http://library.open.ac.uk/|||"Mozilla/5.0 (X11; U; Linux i686; en-US;rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10(maverick) Firefox/3.6.13"|||"t3ShtizgtrS7tU5"

So what is in the EZProxy logs?"0"|||"137.108.143.168"|||20110115235421|||“nn1234"|||"GET http://libezproxy.open.ac.uk:80/connect? date and timeSession=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20PanthersHTTP/1.1“|||302|||0|||http://library.open.ac.uk/|||"Mozilla/5.0 (X11; U; Linux i686; en-US;rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10(maverick) Firefox/3.6.13"|||"t3ShtizgtrS7tU5"

So what is in the EZProxy logs?"0"|||"137.108.143.168"|||20110115235421|||“nn1234"|||"GET http://libezproxy.open.ac.uk:80/connect? UserSession=st3ShtizgtrS7tU5&url= namehttp://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20PanthersHTTP/1.1“|||302|||0|||http://library.open.ac.uk/|||"Mozilla/5.0 (X11; U; Linux i686; en-US;rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10(maverick) Firefox/3.6.13"|||"t3ShtizgtrS7tU5"

So what is in the EZProxy logs?"0"|||"137.108.143.168"|||20110115235421|||“nn1234"|||"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20PanthersHTTP/1.1“|||302|||0|||http://library.open.ac.uk/|||"Mozilla/5.0 (X11; Request U; Linux i686; en-US;rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10(maverick) Firefox/3.6.13"|||"t3ShtizgtrS7tU5"

RISE database

RISE database

What can the data tell us? People who looked at resource ‘C’ alsoPeople on course ‘A’ viewed resource ‘B’ looked at resource ‘D’Which are the most popular resourcesThis resource is being used by people studying this course

But what isn’t there? ISSNs DOI Article Subject information termshttp://www.flickr.com/photos/kevharb/5466661946/sizes/z/in/photostream/

So what about collecting more data? http://library.open.ac.uk/rise www.open.ac.uk/libraryservices/rise/http://www.open.ac.uk/blogs/rise

http://www.google.com/ig/directory?type=gadgets&url=library.open.ac.uk/rise/google_gadget/risesearch.xml

RISE database

What can the data tell us? People on course ‘A’ viewed People who looked at resource People who searched for subject resource ‘B’ ‘C’ also looked at resource ‘D’ ‘E’ looked at resource ‘F’People are looking at resources on this subjectThis resource is being used by people studying this course

Getting a recommendation

Getting a recommendation User A Views Resource B Views +1 Resource B Module A123 RV=14 RV=15 User C Recommended Resource B Views +1 Resource B Module A123 RV=15 RV=16 User C Rate Useful +1 Resource B Module A123 RV=17 User C Rate Not Useful Resource B Module A123 -2 RV=14

Data Protection and privacy Added a privacy policy to RISE, EDS and SFX interfaces Provided an opt-out featurePrivacy and opt-out URLhttp://library.open.ac.uk/rise/?page=privacy

Open Datahttp://www.flickr.com/photos/okfn/6262973028/sizes/z/in/photostream/

What next? • Google Gadget search tool • Recommendations database • MACON • Learning Analyticshttp://www.flickr.com/photos/shandrew/2102808886/sizes/m/in/photostream/

What next?

Findings and lessons learnt• EZProxy data• Use other data sources• Search terms• Need more data• License restrictions on metadata

Resources Blog: www.open.ac.uk/blogs/RISE Code: http://code.google.com/p/rise -project/source/browse/trunk/rise/http://www.flickr.com/photos/madeleinerobertson/5612180756/sizes/z/in/photostream/

http://www.open.ac.uk	1876
http://www.open.ac.uk.libezproxy.open.ac.uk	1
http://131.253.14.66	1
http://www.ranksit.com	1

Rise presentation-2012-01

by Richard Nurse

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