Social complexity and the intranet

  • 291 views
Uploaded on

What does organisational complexity look like, how can we better understand its impact on us and how can social computing tools and social media help us exploit it? - presentation at the International …

What does organisational complexity look like, how can we better understand its impact on us and how can social computing tools and social media help us exploit it? - presentation at the International Society for Knowledge Organisational, 19th March 2013

More in: Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
291
On Slideshare
0
From Embeds
0
Number of Embeds
2

Actions

Shares
Downloads
3
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Social Complexity and the Intranet Richard Hare
  • 2. Organisational Hierarchy
  • 3. Organisational Network
  • 4. “Wirearchy”“...a dynamic two-way flow of power and authoritybased on knowledge, trust, credibility and a focuson results, enabled by interconnected people andtechnology...” - John Husband
  • 5. Exercise“There are profound implications for the design of Intranets once it has been recognized that human systems are COMPLEX rather than COMPLICATED” - Dave Snowden
  • 6. Sensemaking: CynefinBy Snowded (Own creation, own work)[CC-BY-3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons
  • 7. Managing complexity1. Distributed cognition- decisions made by diverse networks2. Finely grained objects- learning from narrative fragments3. Disintermediation- decision makers see real data“...partial constraints, co-evolution ofconstraint with agent behaviour...”http://cognitive-edge.com/blog/entry/3299/the-necessity-of-partial-constraint/
  • 8. Intranets and complexity1. On-line communities2. Blogs/blogging/blogspheres3. Enterprise Social Networks4. Tagging and folksonomy5. Rating vs. liking6. “Gamification”
  • 9. References“Here Comes Everybody” - Clay Shirky“The Intranet as a Complex Ecology” - Dave Snowden“Multi-Ontology Sensemaking - A New Simplicity in Decision Making”- Dave Snowdenwww.wirearchy.com - John Husbandwww.gapingvoid.com - Hugh MacLeodCoursera: Gamification – Prof. Kevin Werbach
  • 10. Thank youRichard Hare: www.richardhare.comTwitter: @richardhare