Making Sense of Your Intranet
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare
Intranetters
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare
Richard Hare
Intranetters
Creative ...
Intranetters
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare
Workshop: design to fail/anti-probl...
Failing To Connect
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare
1997-2001 Lotus Notes Busines...
Failing To Connect
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Ensure your collaboration tool fails
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare...
Social tools need to be easy to use
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
...
Making it easier
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Using Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Sensemaking: Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
By Snowded (Own...
Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
Simple
Best practice
Complic...
Cynefin
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
1.Sensemaking, not categoris...
Thank you
Creative Commons
Attribution-ShareAlike 3.0
Unported License
@richardhare@richardhare
@intranetters
http://group...
Upcoming SlideShare
Loading in …5
×

Interaction 2013: Making Sense of your Intranet Landscape by Richard Hare

740 views
703 views

Published on

How on-line collaboration failures triggered learning and how we can

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
740
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Interaction 2013: Making Sense of your Intranet Landscape by Richard Hare

  1. 1. Making Sense of Your Intranet Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare
  2. 2. Intranetters Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare Richard Hare Intranetters Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare Simon Hill Rod McLean “What if intranet managers met regularly to see and discuss intranets and share good practice?” http://groups.yahoo.com/group/intranetters/ @intranetters
  3. 3. Intranetters Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare Workshop: design to fail/anti-problem Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare “Worst practices: design an intranet to ensure failure”
  4. 4. Failing To Connect Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare 1997-2001 Lotus Notes Business tools: success! Ad hoc collaboration: failure... 2001-2005 KM/Intranet Operational: content management Tactical: technical fixes Strategic: simplified content management, usability, 2005-2011 Intranet Collaborative: communities, blogs, social network
  5. 5. Failing To Connect Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  6. 6. Ensure your collaboration tool fails Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare 1.Hide it 2.Don't promote it 3.Don't look for customers 4.Ignore opportunities to demonstrate use 5.Ignore usability, experience 6.Ignore user REAL PEOPLE 7.Put passwords and administration in the way 8.Build it separately from the rest of your intranet 9.Don't use standard tools 10.Insist on business case for all experiments 11.Enforce an approval process for all communities
  7. 7. Social tools need to be easy to use Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare http://www.behaviormodel.org/
  8. 8. Making it easier Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  9. 9. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  10. 10. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  11. 11. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  12. 12. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  13. 13. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  14. 14. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  15. 15. Using Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare
  16. 16. Sensemaking: Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare By Snowded (Own creation, own work) http://www.cognitive-edge.com [CC-BY-3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons
  17. 17. Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare Simple Best practice Complicated Expertise, analysis Complex (and disorder) Design experiments to learn: - contradictory, ~80% failure rate – not just a pilot... Chaos Do something!
  18. 18. Cynefin Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare 1.Sensemaking, not categorisation 2.Data comes first 3.Relationships between items are important 4.Output: shared understanding
  19. 19. Thank you Creative Commons Attribution-ShareAlike 3.0 Unported License @richardhare@richardhare @intranetters http://groups.yahoo.com/group/intranetters/ t: @richardhare e: richard@flareconsulting.com m: 07747 708119

×