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IT Innovation
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IT Innovation Presentation Transcript

  • 1. Creating Distinctive Value through Innovation in I/T
  • 2.
    • Innovation approach
      • Create an innovative culture
      • Deploy a process for effective innovation
      • Measure, Report and Recognize innovation
  • 3. Contents
    • Background
    • Our proposal
    • Service description
    • Economic proposal
    • Initial list of proposed topics
  • 4. Background
    • Objectives:
      • Create an innovation-friendly environment - risk tolerance, recognition, incentives / rewards, knowledge / information sharing method, etc.
      • Communicate information and expectations to IT staff to raise awareness.
      • Create an Innovation tracking procedure.
      • Report Innovation results quarterly.
  • 5. Background
    • Innovation is “the realization of value from a new solution to a problem, changing the rules of the game.”
    • A logical schema to apply such a solution would be:
      • To identify and prioritize of problems the business is facing
      • Research the possible innovative solutions
      • Define an action plan
  • 6. Background
    • If this schema is applied by each BU by its own, this could mean to waste efforts (and money) in:
      • Developing an already existing solution in another BU
      • Analyzing a problem that could be common to more than a single BU
    • This kind of situations made us wonder:
      • Has the BU the time and resources to find really innovative solutions to all of the problems they need to get solved?
      • Has the BU made an assessment as for which of these problems could potentially lead to an innovative solution through the use of I/T?
      • How can the BU make sure it found a really innovative solution?
      • Is the BU making an optimal use of available (and paid for) technology?
  • 7. Our proposal
    • Our proposal is to address these issues creating a process in which IT organization works tightly integrated with the business
    • This would allow for a better opportunity to explore and “sense” the needs of our BUs and their customers, and therefore discover solutions to real-world problems
    • The best approach for this interaction to be successful is to create an I/T Innovation Team
      • Members would be from IT and Business
      • Its actions would be supported by formal processes and tools
      • The Team would have to decide on which are the topics requiring research
      • Ad hoc research groups representing the different involved areas would conduct the research
      • The Consultant would facilitate and coordinate these tasks, also providing resources for the research teams
  • 8. I/T Innovation Team - Processes I/T Innovation Team Process Governance Research-topic selection Receive / approve results Consultant Facilitate & Coordinate Business- people I/T Services Technical Resources Research On-going Input – Feedback interaction
  • 9. Process-description
    • Research
      • Consultant will coordinate the actual research of the selected initiatives. The results will be presented to the Team and a detailed report will be available and become part of a knowledge-base
    • Follow-up
      • Every topic in the knowledge-base will contain details about its effective use/application and results (who?, when?, how?)
      • Innovation measurement and tracking (tool?)
    Follow-up Knowledge-base Control Innovation Identify Research
    • Identify
      • Keep track of problems and needs of the business as well as innovation ideas which may need further research
    • Control Innovation process
      • The Team will have to show commitment and provide an effective guidance as of which initiatives should be researched
    Organization
  • 10. Process-description (cont.)
    • Identification
      • Anybody in the region will be able to fill out an electronic form to propose a specific topic to be analyzed
      • There would be recognitions/awards for proponents whose topics are selected for research phase and also for those effectively applied.
    • Prioritization
      • Discussion and decision during Peer Group meetings
      • BUs could choose to ask for a customized research assuming the total cost of the research effort.
    • Research
      • The actual research would be carried out applying knowledge management practices
      • Known sources of information would be used (Gartner, Giga, IDC, Minneapolis Research, etc…), leveraging already existing information services
      • Deliverables would include
        • An introductory presentation of the topic during the Team meeting (1 hr.)
        • A thorough description of the technology or service
        • Use-cases, known experiences
  • 11. Process-description (cont.)
        • Known implications, cost structures, associated risks
        • Market and industry trends
        • Application within the company and how it would aid in creating distinctive value (for internal and external Customers)
    • Follow-up
      • Each research would be available for anybody within the company
      • Sharing use or application of topics in the knowledge-base is critical to generating synergy within different areas
    • Knowledge-base
      • Allow for sharing the results of research initiatives
      • Record activities and initiatives related to topics in the knowledge-base, track and measure innovation
      • Redirection to other sources of information
  • 12. Initial List of topics
    • Following is an initial list of technical subjects that can be sources of innovation:
      • Web Services, CORBA, SOAP, XML (Understanding the pieces and putting it all together)
      • Linux in LA (trends and cost reduction)
      • Collaboration (cost reduction and trends in productivity increase)
      • Web services (trends and adoption level in the region)
      • Mobile/wireless technologies (current status in LA, trends and risks)
      • Desktop technologies/projects (TCO, CDA, Win-terminals)
      • Crawlers