Oracle Fusion applications 101 [2010 OAUG Collaborate]

Fusion Applications 101 Session# 3836 Mani Kumar Manda Rhapsody Technologies, Inc. OAUG Collaborate 2010, Las Vegas, Nevada Wednesday, April 21, 2010 ©2010 Rhapsody Technologies, Inc., All rights reserved. 1 “Mastering” Master Data Solutions

Learning Objectives • As a result of this presentation, you will learn about Fusion Applications: What it is? How is it made of? What it means to you? When it is coming? Recommendations ©2010 Rhapsody Technologies, Inc., All rights reserved. 2 “Mastering” Master Data Solutions

Safe Harbor Statement • The thoughts and views expressed here in this session are mine and mine exclusively. • Information expressed in this presentation is learned during Fusion Validation sessions I have attended (3 of them – MDM for Customer, MDM for Product and Fusion Financials) in August through November, 2009 • The concepts, technologies, features and functionality described in this presentation may change by the time the product is launched by Oracle ©2010 Rhapsody Technologies, Inc., All rights reserved. 4 “Mastering” Master Data Solutions

What is “Fusion Applications” • Fusion Applications is neither “Fusion Technology” nor “Fusion Middleware”, rather it is a new generation of business application (just like existing EBS, PeopleSoft, or Siebel) that is built using Fusion Middleware from ground up, only better • Fusion applications is – Not any of the current applications; and – It is all of the current applications • mashed up along with usability and business process optimization giving birth to a new set of better applications ©2010 Rhapsody Technologies, Inc., All rights reserved. 6 “Mastering” Master Data Solutions

Fusion Applications is built … • with end user productivity in mind • using Fusion Architecture • using Fusion 11g Middleware ©2010 Rhapsody Technologies, Inc., All rights reserved. 8 “Mastering” Master Data Solutions

End User Productivity • An intuitive UI and rich feature set (known as UI Shell) • Navigate to a Task or Activity quickly and easily • A process centric application – business user friendly – aligned with real life business processes • Embedded dash boards in task flows that are role based empowering users with analytical information • Security role based access • Robust Help functionality available when and where user needs it – Bubble help, Hovering Text – Customizable • Integrated Collaboration features such as messaging ©2010 Rhapsody Technologies, Inc., All rights reserved. 9 “Mastering” Master Data Solutions

Fusion Architecture View Business Logic Data User Business Services Interface ADF Business Components WebCenter ADF Faces components Data Database Database Binding Schema Schema SDO Services Events Human Workflow Mediator /BPEL Rules Business Service Process facts Engine Activity Assign Task Monitoring Task results Complete Monitoring Human interaction Orchestration Policy evaluation Image is courtesy of Oracle ©2010 Rhapsody Technologies, Inc., All rights reserved. 10 “Mastering” Master Data Solutions

Fusion Middleware technology • SOA Suite (BPEL, BPM) – Application Integration Architecture (AIA) • JDeveloper • Web Center • Applications Development Framework (ADF) – ADFui, ADFbc, ADFdi • Applications Server • BI Publisher • Business Intelligence Enterprise Edition (OBIEE) • Content Management • Collaboration • Oracle Database 11g • Essbase • Enterprise Manager • Identity Management ©2010 Rhapsody Technologies, Inc., All rights reserved. 11 “Mastering” Master Data Solutions

In Comparison to EBS R12 • ADF Where as EBS R12 is built upon – ADFui • Metadata driven control logic • OA Framework • Model abstraction through data bindings • BC4J – ADFbc • Metadata driven validators • Workflow • EL expression support • XML Gateway – ADFdi • Works closely with ADFbc & ADFui • WebADI • Requires Microsoft Excel 2007 • Concurrent Program • BAM (Business Activity Monitoring) Manager • BPEL (Business Process Execution Language) • UDA • BPM (Business Process Management) • FND Attachments • AMX • ESS (Enterprise Scheduler Service) • Files Online • EFF (Extensible Flexfields Framework) • UCM (Universal Content Manager) • Contextual Actions • Web Center • Identity Manager • Security Manager ©2010 Rhapsody Technologies, Inc., All rights reserved. 13 “Mastering” Master Data Solutions

Acronyms or Application • Yes, it is a suite of business applications that are built using many technologies which are part of Fusion Middleware. You are seeing the acronyms for specific technologies used. • Well, … ©2010 Rhapsody Technologies, Inc., All rights reserved. 15 “Mastering” Master Data Solutions

Fusion Applications is • A new application that is built ground up – With • Enhanced versions of EBS data model and Siebel CRM data model – Customer Data is based on Enhanced version of TCA framework • PeopleSoft Set IDs • Extensible Attributes • Date Effectivity • PeopleSoft Trees – Without • FND User • EBS Responsibilities • Operating Units • Business Groups • OICM • Date Track ©2010 Rhapsody Technologies, Inc., All rights reserved. 18 “Mastering” Master Data Solutions

Paradigm Shift • Identity Manager replaces FND User • Business Units replace Operating Units • Access Control Governor replaces OICM • Date Effectivity replaces DateTrack • Enterprise Scheduler Service (ESS) replaces Concurrent Manager ©2010 Rhapsody Technologies, Inc., All rights reserved. 19 “Mastering” Master Data Solutions

Consists of • User Experience (UX) focus, not just UI centric – How fast a user can complete a task? • Productivity focused and Process based • Seamless Integration • Social Collaboration Tools native to the application – Ratings, Tags, Discussions • Enhanced Business Processes • ADF Desktop integration • A robust UI Shell • Share Context between applications • Faster Navigation ©2010 Rhapsody Technologies, Inc., All rights reserved. 20 “Mastering” Master Data Solutions

Consists of • User Experience (UX) focus, not just UI centric – How easily a task can be performed? • Ease of use like Internet – Built with Web 2.0 Technologies • Seamless Navigation – Hierarchical Navigation • Streamlined Task Flows ©2010 Rhapsody Technologies, Inc., All rights reserved. 21 “Mastering” Master Data Solutions

Consists of • User Experience (UX) focus, not just UI centric – How easily a task can be learned? • Intuitive layout • Embedded User Assistance – Types » Bubble Help » In-field Help Notes » Terminology Definition » Instruction Text – In-depth context sensitive assistance – Structured around business processes – Documentation includes FAQs, Examples, Demos and PDF Guides • Process based training that are packaged based on Roles and taught using case studies consisting of real world scenarios ©2010 Rhapsody Technologies, Inc., All rights reserved. 22 “Mastering” Master Data Solutions

Consists of • Complete with Industry focus, Built with Open Standards Architecture and Integrated using AIA framework • Process Centric – Everything is done by means of a process – Built with BPA Suite • 1100 Services – Service = Object, e.g.: Invoice – Service Method = Business Process Task, e.g.: Create Invoice • Enhanced Functionality – Facilitates Service Provider model with SLA combined with BU Mapping – Reusable Chart of Accounts Structure • Native BI – Over 20 Role based Dash Boards ©2010 Rhapsody Technologies, Inc., All rights reserved. 23 “Mastering” Master Data Solutions

UI Shell Navigation Global Area Tasks Analytics Regional Local Contextual Transactions Area Area Area Search Tools Reports ©2010 Rhapsody Technologies, Inc., All rights reserved. 25 “Mastering” Master Data Solutions

Fusion MDM for Customer - Highlights • Built using enhanced version of Trading Community Architecture • Can store multiple Party Names for a single Party in multiple languages • Collect customer data in one place using Customer 360 functionality • Enhanced search capabilities that can be done using key words or real time search for all key objects – Customer, Consumer and Contact • Can drill down further in to the customer information by clicking on the Customer Name (a link) from the Search results • You can add both Notes and Interactions to the Party data • Data Steward Dashboard ©2010 Rhapsody Technologies, Inc., All rights reserved. 31 “Mastering” Master Data Solutions

Fusion MDM for Customer - Highlights • Integration with OneSource business information for customer data facilitating the real time sourcing of detailed customer information • Real time deduplication and cleansing of Customer data using Informatica’s matching engine (former Identity Systems matching engine) – You can create the customer anyway if needed ignoring the warning message or choose an existing organization – Deduplication then is carried out on the location information presenting with matching locations. You have an option of using an existing location or create a new location during this process • Real time Address validation using Informatica’s Address solution (former Address Doctor) – During customer entry you can optionally invoke Address validation using a process (thru a button titled Verify Address). You have an option of accepting the verified Address or cancelling the Address verification during customer entry • Batch deduplication and cleansing for all customer data or selected set of customer data – Ability to run batch deduplication in simulation mode • Integrated dashboard with analytics for efficient management of customer data by data steward ©2010 Rhapsody Technologies, Inc., All rights reserved. 32 “Mastering” Master Data Solutions

Payables – High Lights • Supplier Profile – Robust Supplier UI – Supplier Administrator Work Center – Supplier sites shared across Business Units – Convergence of Supplier Contact and User – Product and Service Hierarchies – Ability to map one Procurement Business Unit to multiple Requisition Business Units • Invoices – Scanned Invoices Images – View scanned images from Payables – Robust Payment processing • Payment Work Area ©2010 Rhapsody Technologies, Inc., All rights reserved. 33 “Mastering” Master Data Solutions

Assets – High Lights • Assets Dashboard • Merge multiple source lines into a single asset • Split a single source line into multiple assets • Assign Preparers – Workload distribution ©2010 Rhapsody Technologies, Inc., All rights reserved. 34 “Mastering” Master Data Solutions

Fusion Applications Release Date • All we know at this point is that it will be released later part of 2010 – If I have to guess – Fusion Applications will be released any where between Oracle Open World and End of Year • According to grapevine news – Strategy team is working on next release of Fusion Apps – Development team is seriously drowned in integration testing ©2010 Rhapsody Technologies, Inc., All rights reserved. 36 “Mastering” Master Data Solutions

Fusion Application – Version 1.0 • Included are – Financials – HCM (Human Capital Management) – CRM (Customer Relationship Management) • including MDM for Customer – SCM (Supply Chain Management) • Including MDM for Product • Distributed Order Orchestration – PPM (Projects Portfolio Management) – Procurement – GRC (Governance, Risk and Compliance) ©2010 Rhapsody Technologies, Inc., All rights reserved. 38 “Mastering” Master Data Solutions

Fusion Application – Version 1.0 • Excluded are – Manufacturing – Public Sector – Industry Verticals – Planning – Etc. ©2010 Rhapsody Technologies, Inc., All rights reserved. 39 “Mastering” Master Data Solutions

Upgrade Scenarios • One to One – EBS to Fusion Apps – PeopleSoft Financials to Fusion Apps – PeopleSoft HRMS to Fusion Apps – Siebel CRM to Fusion Apps • Many to One – Can not be done through automated upgrade path – Upgrade one environment first and then reimplement rest • One to Many – Not recommended, but – If you use any functionality that is not part of V1 but still see business value in going to Fusion Apps, this may result in multiple Fusion Apps instances. ©2010 Rhapsody Technologies, Inc., All rights reserved. 41 “Mastering” Master Data Solutions

Fusion Applications – Adoption/Implementation • Get trained in Fusion Middleware Technologies – Or become a Dinosaur… Eventually… • Prepare to re-implement if your current installation is heavily customized – Take stock of all customizations – Document existing business processes – Identify and document process issues and deficiencies • Upgrade (probably technical) to EBS R12 if you are on R11i and your installation is either vanilla or lightly customized – Can upgrade easily from R12 to Fusion Applications, though you can technically upgrade from R11i to Fusion Applications • Older versions of EBS (prior to R11.5.10) will not be able to directly upgrade to Fusion Applications ©2010 Rhapsody Technologies, Inc., All rights reserved. 43 “Mastering” Master Data Solutions

Fusion Applications – Adoption/Implementation • Explore implementing Fusion MDM applications either for Customer or for Product or both initially – This will give you following benefits • You are implementing a must have application that you most likely have not implemented yet • Learn the inner workings of Fusion Applications in the process • By the time you are ready to migrate from Apps Unlimited Applications to Fusion Applications – You will have trained resources – The product would have stabilized – Oracle might have released one or two point versions – Possibly increased functionality like releasing of Manufacturing modules and/or MDM solution for other domains like Sites, Suppliers, Accounting, etc. ©2010 Rhapsody Technologies, Inc., All rights reserved. 44 “Mastering” Master Data Solutions

Fusion Applications – Learning more • Head to Moscone Convention Center, San Francisco, California for the days of September 19-23, 2010 to attend Oracle Fusion World – Oops … Oracle Open World • Expecting that Oracle will release “Release Content Documents (RCD)” a month or two before release of actual Fusion Applications – It means a good possibility to see them just before Oracle Open World • Of course don’t ignore the google god and the blog-o-rama with so many budding journalists • Don’t forget to join a Linked In group “Oracle Fusion Applications” ©2010 Rhapsody Technologies, Inc., All rights reserved. 46 “Mastering” Master Data Solutions

About Rhapsody ■ Founded in 1998 ■ A niche firm in implementing ERP, CRM and MDM solutions ■ Assessment/Auditing ■ Customer Data Quality Assessment ■ Offers MDM Strategy/Auditing/Evaluation Services ■ Packaged Services ■ Build Semantic Customer Model for your organization ■ DQ Discovery ■ DQM Search Optimization ■ DQM Enablement ■ Support Services ■ TCA Functional Support ■ Training/Seminars ■ Provides a week long training on ‘Functional fundamentals of Customer Data Management’ covering topics such as challenges of customer data management, best practices, tasks that need to be considered, TCA and the features of the Oracle Customer Data Hub product. ■ Provides half day and one day MDM awareness sessions for C level executives, functional/departmental heads. ©2010 Rhapsody Technologies, Inc., All rights reserved. 47 “Mastering” Master Data Solutions

Q & Session# 3836 A QUESTIONS ANSWERS Can be reached at: Mani Kumar Manda Rhapsody Technologies, Inc. 1700 Park Street, Suite 205 Naperville IL 60563 Phone: 630-717-1809 Email: MManda@RhapTech.com Special Interest Groups: Oracle Fusion Applications Latest Versions can be obtained from: http://www.rhaptech.com/resources.html ©2010 Rhapsody Technologies, Inc., All rights reserved. 50 “Mastering” Master Data Solutions

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Oracle Fusion applications 101 [2010 OAUG Collaborate]

by Mani Kumar Manda

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Oracle Fusion applications 101 [2010 OAUG Collaborate] Webinar Transcript