Webinar: Cloud PMS Sneak Peek
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Webinar: Cloud PMS Sneak Peek

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We're moving on up, to the cloud that is! Get a sneak peak of our Cloud Property Management (PMS) software, from its layout to the in-demand features. Using RezStream’s new Cloud Reservation ...

We're moving on up, to the cloud that is! Get a sneak peak of our Cloud Property Management (PMS) software, from its layout to the in-demand features. Using RezStream’s new Cloud Reservation Software, you’ll have an industry leading product that’s easy to use, is accessible from any internet enabled device, and has improved features to simplify your day-to-day business processes. We’re committed to providing you a reservation software that will stand the test of time and technological advances.

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Webinar: Cloud PMS Sneak Peek Presentation Transcript

  • 1. 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Cloud PMS Sneak Peek Josh Wise VP Business Development www.rezstream.com
  • 2. | About RezStream www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 • Established in 2005 • Located in Denver, Colorado • 21 Employees WHO WE ARE • Software and Internet Services • Independent Properties Only • 100 Rooms or Less WHAT WE DO • Founders of RezStream Set the Tone • Hire Passionate Professionals • Education WHY WE DO IT
  • 3. |About Me www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 • Married 5 years, Together for 19 • 4 Year Old Daughter • Born and Raised in Denver • Sports Enthusiast • 5 Years at RezStream • Oversee Sales, Marketing and Support • Asked the design team to beef up my arms in this picture • Love Helping People
  • 4. TABLE OF CONTENTS www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 01 Why are we here 02 What is the Cloud 03 Current Status 04 Cloud PMS Features 05 The Future 06 FAQ
  • 5. 01 |Why are we here? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 RezStream is dedicated to empowering our clients with superior reservation software. We’ve made a pledge to provide the most innovative and effective solutions for your business. We do this through our knowledge, passion and experience. WHAT WE DID HOW WE DID IT Building a software for YOU Collected 10 years of feedback Accessible from any device Cloud based + Responsive Feature rich Feedback, industry, updates Fast, reliable, redundant Database, application, cloud Easy to use Attention to detail, alpha/beta Constant Feedback Through tools and surveys
  • 6. 02 |What is the Cloud? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 The best way to describe it is to bring you back to the way things used to be. Back then, your files, photos and even your music used to be stored on a piece of hardware. This might have been a hard drive in your computer, a floppy disk or even a CD. Think of how things have changed since then. Today you might look at pictures on Facebook, access your music from iTunes or even watch a movie on Netflix. Now if that’s the case, that photo, music or even movie isn’t on your computer; it’s in the Cloud.
  • 7. 02 |What is the Cloud? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Are you using the Cloud?
  • 8. 02 |What is the Cloud? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Benefits of the Cloud • Cost-effective  No Servers  No Additional License  Minimize IT Staffing Needs • Unlimited Storage  Can’t run out of space • Backup and Recovery  Backups done automatically for you  Database resides in multiple locations  Recovery is handled by an expert  Export your data whenever you want
  • 9. 02 |What is the Cloud? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Benefits of the Cloud • Easy Access  Access your database with any device, anywhere with the Internet! • Security  Our cloud software will be stored at a secure data center • Speed  RezStream can improve performance, not relying on your 5-year-old computer • Updates  No need to use Help > Support > Download RezStream Update  Updates are automatically sent to you
  • 10. 02 |What is the Cloud? www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 POLL QUESTION # 1
  • 11. 03 | Current Status www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Where do we stand?  18 months into the project  Currently in Alpha testing • (3) properties  Begin Beta testing in May • Several dozen properties • Control the pace and size of Beta testing • Last a couple of months  Important steps to finalize • Online booking engine • GDS integration • Data exporting • Product documentation • Integration with Zendesk support system
  • 12. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Show Me Some Features! Admin Dashboard
  • 13. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Show Me Some Features! Owner/Manager Dashboard
  • 14. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Show Me Some Features! Task Management • Schedule tasks for yourself or others • Assign a priority level • Assign a due date
  • 15. 04 | Cloud PMS Features www.rezstream.com • Reservation colors by payment status • Reservation colors by In-House status • Select the colors you want 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Enhanced Occupancy Map Control Display Settings • Cell width and height
  • 16. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Enhanced Occupancy Map Reserve by Unit or Person • Start with the history of the guest, then select the roomImportant information on Occupancy Map • Contact info • Historical room/invoice info
  • 17. www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 POLL QUESTION # 2 04 | Cloud PMS Features
  • 18. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Tag…You’re it! Tagging is a concept of associating a person or a reservation with certain information • Tag People for: • Interests • Hobbies • Accepts Emails • Upgrade Interests • Etc.
  • 19. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Tag...You’re it! Tag Reservations for actions needed • Breakfast • Packages • Appointments
  • 20. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Reporting Reports are a vital part of your business. As a result we’ve made some strides in the enhancement of our reporting section. 1. We started with the general display • No more clicking to drill down into reports in a section • Quick search option to find what you need • Description of the report
  • 21. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Reporting 2. We adjusted the options of seeing the data • Compare your data • Email your data • Export your data • Hide columns you don’t want to see on the report
  • 22. 04 | Cloud PMS Features www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Advanced Rate Plans • Better usability in building rate plans • Tabbing to new fields makes setup smoother • Adjusting an existing rate down to the day allows greater flexibility in edits • No more rates within rates
  • 23. 05 | The Future www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 The Future Cloud PMS Booking Engine GDS/OTA TCMS Website The Cloud PMS will provide centralized management of your property • Rooms, rates, taxes • Packages, POS items • Pictures, room descriptions • Deposit structure, policies • Etc.
  • 24. 05 | The Future www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 The Future 1. Open API – A software intermediary that makes it possible for application programs to interact with each other and share data. • BedandBreakfast.com • OTAs • POS Systems • Open Table • HomeAway • Accounting Software • Phone System • ANYONE 2. Yield Management – The process of making frequent adjustments in the price of a room in response to certain market factors, such as demand or competition.
  • 25. 05 | The Future www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 POLL QUESTION # 3
  • 26. 06 | FAQ www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Most Common Questions 1. Can you convert my existing data? • YES. All of it, except credit cards 2. How will CC Processing work? • Payment gateway. Allowing you to select your merchant account provider 3. When will the Cloud PMS be ready? • Internal goal: August 2014 release 4. How much is it going to cost? • Undetermined • Package of 3 (software, booking engine and support) • No upgrade/setup fee for existing customers 5. What happens when the Internet goes down? • Secondary devices on cellular networks will work • Offline mode
  • 27. www.rezstream.com 3801 E Florida Ave. Suite 800 Denver, CO 80210 Sales: 866-360-8210 Next Cloud PMS Webinar: Thursday, May 29th • Signup at www.rezstream.com/webinars Cloud PMS Educational Information and Updates • Signup at www.rezstream.com/blog Phone: 866-360-8210 x1 Email: josh.wise@rezstream.com www.rezstream.com