Practical strategies for moving «real organizations» towards Cloud /SaaS solutions

Practical strategies for moving «real organizations» towards Cloud /SaaS solutions Prague, May 18, 2009 Louis Naugès © Copyright Louis Naugès - 2009 President - Revevol 1

Plan 1 - Cloud/Saas: Challenges 2 - Cloud/SaaS: Management view 3 - Cloud/SaaS: Key components 4 - Providers: Tsunami coming! 5 - Cloud/SaaS: Strategies for CIOs © Copyright Louis Naugès - 2009 2

Revevol? European Start-Up, 2OO7. (www.revevol.eu) SaaS/Cloud Computing Pure Player «Aggregation» of existing solutions Seminars, consulting, implementation, training... Main partners: Google, Salesforce.... «Changing The Way We Work» © Copyright Louis Naugès - 2009 3

1-Cloud/SaaS: challenges Solutions .... exist Benefits are ... obvious Providers are ... strong (Google, Amazon, Salesforce...) So . . . Why only so few organizations really use SaaS / Cloud, today? © Copyright Louis Naugès - 2009 4

2 - SaaS / Cloud: Management view Making sense of it! For whom? Which usages? © Copyright Louis Naugès - 2009 5

Cloud Computing A browser Fast networks Nothing else! © Copyright Louis Naugès - 2009 6

Cloud Computing: Large organizations Cloud Computing Large Organizations SaaS : Software as a Service PaaS : Platform as a Service IaaS : Infrastructure as a Service © Copyright Louis Naugès - 2009 7

SaaS: Software as a Service Built on “Cloud Infrastructures” “Multi-tenant” Business models © Copyright Louis Naugès - 2009 8

Multi-tenant Only one software instance, shared No access to source code Impossible to modify application Shared by thousands/millions clients Change of version by vendor: instantly available to all clients © Copyright Louis Naugès - 2009 9

Business models No software licences No software maintenance fees Service charge: Time: year / month Number of users (Illimited) Variable, ﬂexible Reasonably easy way out! 10 © Copyright Louis Naugès - 2009

Hundred of services available © Copyright Louis Naugès - 2009 11

3 - Cloud + SaaS: Component’s view Social Computing Structured usages Office 2.0 New usages: Workstation - Wikis - Blogs Support Process - RSS - Pers. Home Page Server - Social Network .... Business Process Search Infrastructures Web 2.0 Private Cloud \"The cloud\" Intranet Hosted Internet 12 © Copyright Louis Naugès - 2009

First priority: Ofﬁce 2.0 © Copyright Louis Naugès - 2009 13

Google Apps Premier Edition Announced in Paris (February 2007) Email: 25 Go / user Shared calendar Chat & video chat (November 2008) Word processing, spreadsheet, presentation (October 2007) Wiki: Google Sites (February 2008) Gears = Working “Off-line”: April 2008 (mail & agenda: February 2009) Total Videos (August 2008) or $50/ year / user = $4 / user / month © Copyright Louis Naugès - 2009 Partial 14

Cost study Forrester Research (O1/09) 5 000 users © Copyright Louis Naugès - 2009 15

Priority: 2009 - 2011 © Copyright Louis Naugès - 2009 17

«Social Computing» = Web 2.0 usages Tools: seven pilars (Office 2.0) Personalized Home Page RSS Blogs Wikis Social Networks Universal search © Copyright Louis Naugès - 2009 18

Participation, collaboration © Copyright Louis Naugès - 2009 19

Personalized Home Page + RSS © Copyright Louis Naugès - 2009 20

Social Networks Linkedin Viadeo Myspace Facebook .... © Copyright Louis Naugès - 2009 21

Universal Search Web (+1 000 Billion URL!) Desktop (PC) Mail, Calendar ... Documents Intranet Everything! © Copyright Louis Naugès - 2009 23

Tools, ahead of usages! 100 % Acculturation 75 % Potential Tools 50 % 25 % 2004 © Copyright Louis Naugès - 2009 2006 2011 24

Structured Applications SaaS: Software as a Service “On the Cloud” Hundreds of Services already available Priority to «support» process Example of a “plateform”: Salesforce.com © Copyright Louis Naugès - 2009 25

Performance Innovations: Christensen’s model ss Windows Vista ro gre p Ofﬁce 2007 ical g Exchange olo chn Notes Domino of te e Wi-Fi Range Pac Autonomy Laptops tilize an u Edge - 3G at cus tomer c ce th o ns Perform an v ati o inn 2009 ns Distribution ning at io of needs stai no v Su in ive 2007 ru pt s Di Time © Copyright Louis Naugès - 2009 The innovator's Solution - C N Christensen Source : 30

Who is ﬁghting Cloud/SaaS? Most Software vendors Servers providers Large consulting companies Majority of distributors Training institutions ..... = 90 % of IT industry! © Copyright Louis Naugès - 2009 32

Why many CIOs ﬁght SaaS/Cloud? Measures of «power»: Headcounts Investments budgets Numbers of servers... Lost «value»: Certiﬁcations... CIO Innovation adverse Security issues © Copyright Louis Naugès - 2009 35

Practical strategies for moving «real organizations» towards Cloud /SaaS solutions

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