• Email
  • Favorite
  • Download
  • Embed
  • Private Content

Loading…

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

An Eye Tracking study of Credit Card Websites

by ResearchShare on Mar 22, 2010

  • 772 views

This study by Catalyst Group takes a look at three major financial services websites: chase.com, capitalone.com, and discovercard.com. The goal was to gain some understanding of what company makes it e...

This study by Catalyst Group takes a look at three major financial services websites: chase.com, capitalone.com, and discovercard.com. The goal was to gain some understanding of what company makes it easiest (and most difficult) for users to complete the crucial task of “applying for a new credit card”. The study was structured to gather and compare eye tracking data during task completion relating to several metrics.

Accessibility

Categories

Tags

task completion credit card chase capitalone website usability financial services website market research financial discover eye tracking

More...

Upload Details

Uploaded via SlideShare as Adobe PDF

Usage Rights

© All Rights Reserved

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate. If needed, use the feedback form to let us know more details.

Cancel

1 Embed 4

http://www.slideshare.net 4

Statistics

Favorites
0
Downloads
19
Comments
0
Embed Views
4
Views on SlideShare
768
Total Views
772
Post Comment
Edit your comment Cancel

An Eye Tracking study of Credit Card Websites — Presentation Transcript