Social business services in the cloud market and forecast analysis 2013 2018 - Reports Corner
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Enterprise organizations are challenged with adopting optimized social business practices while integrating global teams, driving innovation, and increased productivity. The promise of Social ...

Enterprise organizations are challenged with adopting optimized social business practices while integrating global teams, driving innovation, and increased productivity. The promise of Social Business Services in the Cloud is to transform customer information into a competitive advantage through

a combination of insights and real-time customer experience/perceptions. Actionable information is derived through leveraging Big Data and related analytics.
https://www.reportscorner.com/reports/15366/Social-Business-Services-in-the-Cloud:-Market-and-Forecast-Analysis-2013-2018/

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Social business services in the cloud market and forecast analysis 2013 2018 - Reports Corner Presentation Transcript

  • 1. RCReports CornerSocial Business Services in the Cloud: Marketand Forecast Analysis 2013-2018
  • 2. DescriptionDescriptionReports Cornerwww.reportscorner.comEnterprise organizations are challenged with adopting optimizedsocial business practices while integrating global teams, drivinginnovation, and increased productivity. The promise of SocialBusiness Services in the Cloud is to transform customerinformation into a competitive advantage through a combinationof insights and real-time customer experience/perceptions.Actionable information is derived through leveraging Big Data andrelated analytics.
  • 3. Brief SummaryBrief SummaryReports Cornerwww.reportscorner.comEnterprise organizations are challenged with adopting optimizedsocial business practices while integrating global teams, drivinginnovation, and increased productivity. The promise of SocialBusiness Services in the Cloud is to transform customerinformation into a competitive advantage through a combinationof insights and real-time customer experience/perceptions.Actionable information is derived through leveraging Big Data andrelated analytics.Deployment to date indicate great potential with revenueimprovements of 28% and 108% positive ROI. Despite greatopportunities, deployment and operational challenges remain,including ensuring reliable and secure infrastructure, securedsystem, and network management.
  • 4. Brief SummaryBrief SummaryReports Cornerwww.reportscorner.comThis research analyzes the enterprise social software platformmarket and cloud deployment ranging from SMBs to enterprise-level organizations. The report includes SWOT analysis andcomparative analysis by vendor, product, and solution. Thereport provides forecast analysis and a view into the future ofSocial Business Services in the Cloud.
  • 5. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com1.0 EXECUTIVE SUMMARY 62.0 DEFINING SOCIAL BUSINESSES SERVICES 82.1 TYPES OF SOCIAL BUSINESS SERVICE 83.0 MARKET TREND AND FUTURE PREDICTION 93.1 SOCIAL & CLOUD COMPUTING CONVERGENCE 93.2 MOBILE BECOME THE GOVERNING POWER OF SOCIAL BUSINESS 103.3 GIANT VENDORS FOR SOCIAL BUSINESS SOLUTIONS WILL BE ROCKING STILL 103.4 NEW STAKEHOLDERS IN ORGANIZATIONS 103.5 SECURITY AND COMPLIANCE FOR SOCIAL MEDIA WILL BECOME MORE IMPORTANCE 104.0 SOCIAL BUSINESS SERVICES IN CLOUD PARADIGM: AN OVERVIEW 114.1 LINKEDIN: ONLINE RECRUITMENT BUSINESS 114.1.1 BENEFIT ANALYSIS 114.1.2 COMPARATIVE ANALYSIS WITH FACEBOOK, TWITTER, AND OTHER ONLINE RECRUITMENTBUSINESS 114.2 RESTAURANT BUSINESS: A CASE ON PT BAMBU DESA 12
  • 6. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com4.2.1 SOLUTION 124.2.2 BENEFITS 134.3 ELECTRONICS & TELECOM: SATEL OY SITUATION 134.4 CAR COMPANY: FORD CASE 134.4.1 BENEFITS 134.5 NGOS LEVERAGING CLOUD 134.5.1 OVERVIEW AND BENEFIT ANALYSIS 134.5.2 CLOUD AND CONVERGENCE TREND 144.5.3 SUCCESS CASE: CLIMATE RESEARCH POWERED BY THE CLOUD 154.5.4 SUCCESS CASE: ADVOCACY THROUGH SOCIAL MEDIA 164.5.5 SUCCESS CASE : PARTNERS AND NETWORK MANAGEMENT IN THE CLOUD ERA 175.0 EMERGING NEXT GENERATION OPPORTUNITY 195.1 ONLINE RECRUITMENT BUSINESS 195.2 ONLINE ADVERTISING 205.3 SOFTWARE DEVELOPMENT 20
  • 7. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com5.4 HEALTH CARE 205.4.1 COMBAT COUNTERFEIT DRUGS 205.4.2 GROWTH IN PHARMACEUTICAL INDUSTRY 215.5 CLOUD CRM 215.5.1 CLOUD BASED CRM SERVICE VENDORS 225.5.2 FERRING ITALY SPA IMPLEMENTATION CASE OF CEGEDIM RELATION MANAGEMENTS CLOUD-BASED MOBILE INTELLIGENCE ™ CRM CASE 236.0 SWOT ANALYSIS OF CLOUD BASED SOCIAL BUSINESS SERVICES 256.1 STRENGTHS & OPPORTUNITIES 256.2 WEAKNESSES & THREATS 266.2.1 LOWER COST FOR MID-SIZE BUSINESS ORGANIZATION 266.2.2 ENTERPRISE TOOL CUSTOMIZATION 266.2.3 SECURITY ISSUE 276.2.4 FLEXIBILITY 276.2.5 PROBLEM OF IDENTIFICATION 27
  • 8. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com6.2.6 ADAPTION 276.2.7 CORRUPTION 276.2.8 TRANSFORMING TRADITIONAL BUSINESS 286.2.9 LEGAL LIABILITIES 297.0 ECOSYSTEM MARKET PLAYER ANALYSIS 307.1 VENDOR 307.2 CLOUD SERVICE PROVIDERS 307.3 SOCIAL MEDIA 307.4 END CUSTOMER / CONSUMER 327.5 SOFTWARE MANUFACTURER COMPANIES 337.6 GOVERNMENT 337.7 TELECOMMUNICATION 358.0 VENDOR ANALYSIS 368.1 IBM 368.1.1 IBM SMARTCLOUD 37
  • 9. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com8.1.2 IBM SMARTCLOUD ORCHESTRATOR 388.1.3 IBM CONNECTIONS AND IBM NOTES AND DOMINO SOCIAL EDITION 9 398.2 SALESFORCE 408.2.1 CHATTER 408.2.2 SALESFORCE SOCIAL CRM 428.3 MICROSOFT 448.3.1 MICROSOFT OFFICE 365 AND CONNECTED EXPERIENCE 458.3.2 PUBLIC CLOUD - WINDOWS AZURE 468.3.3 PRIVATE CLOUD - WINDOWS SERVER AND SYSTEMS CENTER 468.3.4 MICROSOFT DYNAMICS CRM ONLINE 468.3.5 SHAREPOINT 2013 478.3.6 MICROSOFT SKYDRIVE 488.3.7 ORANGE AND MICROSOFT CLOUD PARTNERSHIP CASE 498.4 YAMMER 508.4.1 YAMMER AND OFFICE 365 51
  • 10. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com8.4.2 YAMMER AND SHAREPOINT SERVER 528.5 NEWSGATOR 528.5.1 SUCCESS CASE WITH ACCENTURE 548.5.2 SUCCESS CASE WITH CME FEDERAL CREDIT UNION 548.5.3 SUCCESS CASE WITH AMERICAN FAMILY INSURANCE 568.6 JIVE 578.6.1 JIVE SOCIAL BUSINESS PLATFORM 578.6.2 SUCCESS CASE OF JIVE SOCIAL INTRANET WITH ALCATEL-LUCENT 608.6.3 SUCCESS CASE WITH LIVEPERSON 628.7 TELLIGENT 638.7.1 SUCCESS CASE WITH DELL 648.8 SOCIALTEXT 668.9 MZINGA 678.9.1 MZINGA OMNISOCIAL 678.10 COMMUNISPACE 69
  • 11. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com8.10.2 BULLYING PREVENTION CAMPAIGN CASE WITH AD COUNCIL AND DDB 708.11 LITHIUM 728.11.1 LITHIUM SOCIAL WEB: THE SOCIAL CUSTOMER EXPERIENCE PLATFORM 738.11.2 SOCIAL SOLUTIONS FOR MARKETING, COMMERCE AND SUPPORT 748.12 SUCCESSFACTORS: AN SAP COMPANY 758.12.1 SUCCESSFACTORS BIZX SUITE 758.12.2 SUCCESS CASE WITH SIEMENS 768.13 CITRIX 788.13.1 GOTO CLOUD SERVICES 788.14 ORACLE SOCIAL SERVICES 808.15 SABA POOPLE CLOUD 818.16 CISCO WEBEX SOCIAL 839.0 SWOT ANALYSIS OF KEY ENTERPRISE SOCIAL SOFTWARE: WEBEX SOCIAL VS. YAMMER &SHAREPOINTS VS. IBM CONNECTIONS VS. JIVE VS. SOCIALTEXT 8510.0 MARKET PREDICTION AND ANALYSIS 2013 - 2018 87
  • 12. Table of ContentsTable of ContentsReports Cornerwww.reportscorner.com10.1 CLOUD SOLUTIONS AND SOCIAL BUSINESS FUTURE IN NEXT 5 YEARS 8710.2 SOCIAL CLOUD SOLUTIONS FRAMEWORK FORECAST IN NEXT FIVE YEARS 8810.3 APPLICATION PARADIGM, MEASUREMENT AND COLLABORATIVE TECHNOLOGIES IN NEXT 5YEARS 8910.4 COLLABORATIVE ENTERPRISES IT SPENDING FORECAST 2013 - 2018 9010.5 ENTERPRISE SOCIAL & CLOUD PLATFORM MARKET REVENUE 2013 - 2018 9210.6 VENDOR SOLUTION REVENUE FORECAST 2013 - 2018 9210.7 SOCIAL COLLABORATION PLATFORM ADOPTION RATE BY ENTERPRISE-LEVELORGANIZATIONS 2013 - 2018 9311.0 CONCLUSIONS AND RECOMMENDATIONS 9511.1 RECOMMENDATION FOR ENTERPRISE SOCIAL SOFTWARE PLATFORM VENDORS 9611.2 RECOMMENDATION FOR ENTERPRISE SOCIAL SOFTWARE PLATFORM USER ORGANIZATIONS98
  • 13. For more informationFor more informationReports Cornerwww.reportscorner.comFor more information please visit our websitehttps://www.reportscorner.com/reports/15366/Social-Business-Services-in-the-Cloud:-Market-and-Forecast-Analysis-2013-2018/
  • 14. Reports CornerThank YouThank Youwww.reportscorner.comRCContact us: contact@reportscorner.com