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SMEs in Mexico: seeking service improvement
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SMEs in Mexico: seeking service improvement

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This report presents the results of Ovum's survey of SMEs in Mexico, outlining their budget priorities and their attitudes towards telecoms sourcing, mobile services and overall usage patterns.

This report presents the results of Ovum's survey of SMEs in Mexico, outlining their budget priorities and their attitudes towards telecoms sourcing, mobile services and overall usage patterns.

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SMEs in Mexico: seeking service improvement SMEs in Mexico: seeking service improvement Document Transcript

  • Find Industry reports, Company profilesReportLinker and Market Statistics >> Get this Report Now by email!SMEs in Mexico: seeking service improvementPublished on June 2009 Report SummaryThis report presents the results of Ovums survey of SMEs in Mexico, outlining their budget priorities and their attitudes towardstelecoms sourcing, mobile services and overall usage patterns. Table of ContentExecutive summaryIn a nutshellKey messagesSME budgets not movingSMEs buy IT solutions from telcosMobile applications popular in MexicoSMEs want improved service deliveryAnalysisPriorities and spendingAttitudes to telecomsTelecoms budgetsService improvementWireline perspectiveFixed servicesVideo conferencingMobile perspectiveSME mobile prioritiesAbout our surveyScopeList of TablesTable 1: Mexico sample of the SME surveySMEs in Mexico: seeking service improvement Page 1/4
  • Find Industry reports, Company profilesReportLinker and Market StatisticsList of FiguresFigure 1: SMEs in Mexico: general views on telecomsFigure 2: SMEs in Mexico: expected budget changesFigure 3: SMEs in Mexico: areas for improvementFigure 4: SMEs in Mexico: value-added servicesFigure 5: SMEs in Mexico: managed servicesFigure 6: SMEs in Mexico: IP servicesFigure 7: SMEs in Mexico: features considered important when adopting IP telephonyFigure 8: SMEs in Mexico: video conferencing demandFigure 9: SMEs in Mexico: mobile telecoms prioritiesFigure 10: SMEs in Mexico: adoption of mobile data applicationsSMEs in Mexico: seeking service improvement Page 2/4
  • Find Industry reports, Company profilesReportLinker and Market Statistics Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to: Europe, Middle East and Africa : + 33 4 37 37 15 56 Asia, Oceania and America : + 1 (805) 617 17 93 If you have any questions please visit http://www.reportlinker.com/notify/contact Order Information Please verify that the product information is correct and select the format(s) you require. SMEs in Mexico: seeking service improvement Product Formats Please select the product formats and the quantity you require. Digital Copy--USD 350.00 Quantity: _____ Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: _____________________________ Last Name: __________________________________ Email Address: __________________________________________________________________________ Job Title: __________________________________________________________________________ Organization: __________________________________________________________________________ Address: __________________________________________________________________________ City: __________________________________________________________________________ Postal / Zip Code: __________________________________________________________________________ Country: __________________________________________________________________________ Phone Number: __________________________________________________________________________ Fax Number: __________________________________________________________________________SMEs in Mexico: seeking service improvement Page 3/4 View slide
  • Find Industry reports, Company profilesReportLinker and Market Statistics Payment Information Please indicate the payment method, you would like to use by selecting the appropriate box. Payment by credit card Card Number: ______________________________________________ Expiry Date __________ / _________ CVV Number _____________________ Card Type (ex: Visa, Amex…) _________________________________ Payment by wire transfer Crédit Mutuel RIB : 10278 07314 00020257701 89 BIC : CMCIFR2A IBAN : FR76 1027 8073 1400 0202 5770 189 Payment by check UBIQUICK SAS 16 rue Grenette – 69002 LYON, FRANCE Customer signature:   Please note that by ordering from Reportlinker you are agreeing to our Terms and Conditions at http://www.reportlinker.com/index/terms Please fax this form to: Europe, Middle East and Africa : + 33 4 37 37 15 56 Asia, Oceania and America : + 1 (805) 617 17 93SMEs in Mexico: seeking service improvement Page 4/4 View slide