The report titled Creditor Metrics: Consumer Approaches to Payment Protection Insurance linked to Personal Loans and Consumer Credit in Europe, offers detailed and unique insights into the behaviour of consumers in the context of insurance that protects the payments linked to their non-mortgage loans. Based on a primary survey of consumers in France, Germany, Italy, Spain and the UK carried out between June and August 2006, the research provides valuable data describing the extent to which they take out insurance to protect themselves in the event that they are unable to make the payments associated with their personal loan or consumer credit contract. In addition to calculating the percentage of borrowers that buys creditor insurance in conjunction with their personal loans and consumer credit contracts in each country, the investigation also clarifies the types of insurance policy that consumers purchase - insurance designed and marketed specifically for protection of non-mortgage loan payments or other forms of protection policy' Moreover, it reveals the proportion of non-mortgage loan borrowers covered for each of the four main risks - death, permanent disability, temporary incapacity and unemployment - and verifies where, how and when the consumer acquired the insurance. Finally, the report measures the degree to which borrowers are satisfied with their insurance and for consumers lacking insurance, it investigates why they have chosen to remain uninsured. Key features of this report include: - a comprehensive overview of the types of insurance used by consumers in each country to protect their personal loan and consumer credit payments: specific payment protection insurance and / or other types of protection product including life insurance and other policies specific to the country in question; - accurate data describing the percentage of borrowers covered in the event of temporary incapacity and / or unemployment in addition to death and / or permanent disability; - robust statistics illustrating the extent to which alternative distribution channels, such as financial advisers and brokers, direct sales by the insurer and affinity channels (for example, car dealers or retailers) are eroding the market share of the entities offering the original loan; - reliable benchmarking of the point in time chosen by consumers with a personal loan or consumer credit contract to take out insurance that protects their payments; - valuable insights into the reasons given by borrowers for not purchasing insurance (for example, because they have not had time, because it is too expensive, because they do not see the benefit).

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Creditor Metrics: Consumer Approaches to Payment Protection
Insurance linked to Personal Loans and Consumer Credit in Europe
Published on August 2006
Report Summary
The report titled Creditor Metrics: Consumer Approaches to Payment Protection Insurance linked to Personal Loans and Consumer
Credit in Europe, offers detailed and unique insights into the behaviour of consumers in the context of insurance that protects the
payments linked to their non-mortgage loans. Based on a primary survey of consumers in France, Germany, Italy, Spain and the UK
carried out between June and August 2006, the research provides valuable data describing the extent to which they take out
insurance to protect themselves in the event that they are unable to make the payments associated with their personal loan or
consumer credit contract. In addition to calculating the percentage of borrowers that buys creditor insurance in conjunction with their
personal loans and consumer credit contracts in each country, the investigation also clarifies the types of insurance policy that
consumers purchase - insurance designed and marketed specifically for protection of non-mortgage loan payments or other forms of
protection policy' Moreover, it reveals the proportion of non-mortgage loan borrowers covered for each of the four main risks - death,
permanent disability, temporary incapacity and unemployment - and verifies where, how and when the consumer acquired the
insurance. Finally, the report measures the degree to which borrowers are satisfied with their insurance and for consumers lacking
insurance, it investigates why they have chosen to remain uninsured. Key features of this report include: - a comprehensive overview
of the types of insurance used by consumers in each country to protect their personal loan and consumer credit payments: specific
payment protection insurance and / or other types of protection product including life insurance and other policies specific to the
country in question; - accurate data describing the percentage of borrowers covered in the event of temporary incapacity and / or
unemployment in addition to death and / or permanent disability; - robust statistics illustrating the extent to which alternative
distribution channels, such as financial advisers and brokers, direct sales by the insurer and affinity channels (for example, car
dealers or retailers) are eroding the market share of the entities offering the original loan; - reliable benchmarking of the point in time
chosen by consumers with a personal loan or consumer credit contract to take out insurance that protects their payments; - valuable
insights into the reasons given by borrowers for not purchasing insurance (for example, because they have not had time, because it is
too expensive, because they do not see the benefit).
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