Customers are your best partners for delivering a better experience - UXLx 2013
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Lightning Talk presented at UX Lisbon 2013. ...
Lightning Talk presented at UX Lisbon 2013.
Based on the latest work we did for several museums, we will show you how to obtain effective feedback from users as well as improve the customer experience by facilitating and mapping responses while considering the many touchpoints of your brand’s ecosystem.
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