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7 Key Takeaways Europe’s Customer Festival 2013 - CustFest
 

7 Key Takeaways Europe’s Customer Festival 2013 - CustFest

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We went to London for the Europe's Customer Festival and we brought back 7 takeaways around the themes of the conference: Loyalty (understand, engage and retain your customers), Big Data (gain ...

We went to London for the Europe's Customer Festival and we brought back 7 takeaways around the themes of the conference: Loyalty (understand, engage and retain your customers), Big Data (gain insights by understanding behavior), Omni Channel (create a seamless experience online and offline) and Total Payments (the moment of payment is critical to a customer experience strategy).

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    7 Key Takeaways Europe’s Customer Festival 2013 - CustFest 7 Key Takeaways Europe’s Customer Festival 2013 - CustFest Presentation Transcript