Instant feedback for speakers and presenters: A free tool from Recommendi Adam Dorrell, CEO Directness 12 October2010 Adam.email@example.com How did I do? http://recy.me/mj53
What did your audience think? Speakers rarely get the feedback they would like from presentations at conferences Sometimes in an omnibus report from all speakers Maybe some weeks after the event No universal rating system Audience members Like to give feedback immediately Only with a short response (not 40 questions) May want a copy of presentation ?
A simple and free solution… from barcode to bargraph Recommendiis a web application that measures feedback instantly 2-minute no-cost setup Expert survey template Surveys from mobile and desktop Promote with your unique QR-code and short URL code Net Promoter® Score as standard Dashboards with charts and feedback downloads Use your code anywhere – ideal for presenters! Get going in two minutes on www.recommendi.com
NPS: A universal measuring standard Most marketers not aware of a standard in measuring customer experience Net Promoter® Score was launched in 2003 Simple concept: Measure customer loyalty, predict future growth One Question: “Would you recommend…” always 0 – 10 scale The Net Promoter Score is used by a growing number of organizations around the world Fast becoming key business metric Used as standard in Recommendi Ideal for measuring presentation experience Score 0 - 6: Detractors %Promoters - %Detractors = Net Promoter Score Score 9 -10: Promoters The Net Promoter Score: Originated by Fred Reichheld, detailed in books including “The Ultimate Question” and the seminal HBR article “The One Number You Need to Grow”
Getting going with Recommendi Sign-up on Recommendi.com Free for up to 100 responses per month* Start using your QR-code or short code to survey straight away Customise words and add logo to personalise Collect feedback. Look for a positive Net Promoter Score Sample of 10 and over should give good indication 20 to 50 good score! Survey is already filled with expertly written text. Modify this to suit your needs, add a logo *€20 or £17 or $27 /month for 1000 responses and advanced reporting
Promoting your survey Copy the short code or the QR-Code from the Recommendi dashboard Promote by using code in a presentation Print on a business card Send by email Ideas onwww.recommendi.com/gallery/ recy.me/mj53
What is a QR-Code? The Recommendi barcode is a 2D Quick Response (QR) code that can be read by many devices, including most smart phones. Almost all phones in Japan have a QR-Code reader built-in, and free apps are available for iPhone, Android, Blackberry and others. Try i-nigma on iPhone, and on ‘Barcode Scanner’ on Android.
Downloads and social media Help the audience by adding to your survey confirmation page Add your website details Contact details Add a link to the presentation for download Add your Twitter and Facebook accounts Tweet and Facebook buttons only show on scores 7 and above
Use in your presentation Paste the code and short URL into your document
Thank you! Any questions? Would you recommend this presentation to others? Snap the QR-Code or the short URL to rate our presentation today and a download link. How did I do? http://recy.me/mj53