National Park Service: Unite and Ignite

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This presentation on managing a multi-generational workplace featured additional tips for manager of next-gen teams.

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National Park Service: Unite and Ignite

  1. 1. Unite & Ignite: Bringing Generations Together at Work Rebecca Ryan 1
  2. 2. I have you - the National Park Service - to thank for helping me get to this place in my career... 2
  3. 3. How it all started... Moose Drool Beer - delicious! 3
  4. 4. Then it took a turn... Ranger Rita’s truck had this logo on it... 4
  5. 5. The inner sanctum... I’ve been inside...and I can’t tell you what I’ve seen. 5
  6. 6. I returned his call... This wasn’t the exact phone, but you get the idea. 6
  7. 7. I have a problem. What is it? I just lost my top three recruits What happened? They all took jobs for a competitor... in Denver 7
  8. 8. 8
  9. 9. When was your last “generational moment?” 9
  10. 10. 4 4 5 10
  11. 11. Meet the Four Generations at Work 11
  12. 12. Silents, b. 1925-1942 Turning 68-85 years old in 2010 Sometimes called “Traditionalists” 12
  13. 13. “Hank” 13
  14. 14. Baby Boomers, b. 1943-1960 Turning 50-67 years old in 2010 14
  15. 15. “Deborah” 15
  16. 16. The 13th Generation, b. 1961-1981 Turning 29-49 years old in 2010 Sometimes called “Generation X” 16
  17. 17. “Mark” 17
  18. 18. Millennials, b. 1982-2001 Turning 9-28 years old in 2010 Sometimes called “Gen Y” 18
  19. 19. “Christine” & Friends 19
  20. 20. Four Insights About How the Next Gen Sees the World 20
  21. 21. Live First, Work Second Where I live is as important as where I work. 21
  22. 22. 30 is the new 20 Adulthood is being pushed back. 22
  23. 23. Life online is Life You are who Google says you are 23
  24. 24. Tech-savvy. I’m skeptical. More people under 40 believe they will see a UFO than receive Social Security. 24
  25. 25. 5 Do’s and Don’t’s 25
  26. 26. You (the boss) are the most important person in your employees’ lives 26
  27. 27. Throw away job descriptions 27
  28. 28. People who work in their strengths are ten times more productive. 28
  29. 29. Focus on the work. (Don’t be a Michael.) 29
  30. 30. Marti got a reduced work schedule.Stop by my office and ask me how! Offer special deals 30
  31. 31. Surprise them by noticing 31
  32. 32. It’s the element of surprise, not the size of the award, that really moves people. - Dr. Hayagreeva Rao, Stanford 32
  33. 33. Give ‘em a reason to believe 33
  34. 34. Bark both ways (Bonus advice) 34
  35. 35. Q & A 35
  36. 36. www.nextgenerationconsulting.com/next 36

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