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www.realdolmen.com          ANNOUNCING THE REALDOLMEN FULL YEAR RESULTS               FOR THE YEAR ENDED 31 MARCH 2012    ...
AGENDA       RealDolmen – overview       Key Figures Full Year 2011-2012       Operational Review & Outlook       Q&AJ...
Bruno Segers     CEO RealDolmen     OVERVIEWJUNE 19, 2012 | SLIDE 3
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 4
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 5
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 6
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 7
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 8
APRIL               MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 9
APRIL                MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 10
APRIL                MAY   JUNE   JULY   AUGUST   SEPTEMBERJUNE 19, 2012 | SLIDE 11
OCTOBER                  NOVEMBER   DECEMBER   JANUARY   FEBRUARY   MARCHJUNE 19, 2012 | SLIDE 12
OCTOBER                  NOVEMBER   DECEMBER   JANUARY   FEBRUARY   MARCHJUNE 19, 2012 | SLIDE 13
OCTOBER                  NOVEMBER   DECEMBER   JANUARY   FEBRUARY   MARCHJUNE 19, 2012 | SLIDE 14
RealDolmen provides Niko’ssalesforce with CRM solution on the                iPAD  OCTOBER                  NOVEMBER   DEC...
RealDolmen built 2 new                                                             ultramodern IT-rooms at                ...
OCTOBER                  NOVEMBER   DECEMBER   JANUARY   FEBRUARY   MARCHJUNE 19, 2012 | SLIDE 17
OCTOBER                  NOVEMBER   DECEMBER   JANUARY   FEBRUARY   MARCHJUNE 19, 2012 | SLIDE 18
Headcount (in FTE)          Belgium         1226          France          364          Luxemburg       52          Tot...
OVERVIEW       Highlights         Full year Revenue grows with 5,9% to €258,5m         Full year REBIT grows with 9,8% ...
BROAD SINGLE-SOURCE OFFERING                                                                         Business Solutions   ...
MARKETING THE OFFERING                                                                                                    ...
SINGLE-SOURCE DASHBOARD (YOY EVOLUTION)     % of Revenue per domain combo                                           % of c...
REFERENCE ICT COMPANY       The past year RealDolmen has clearly affirmed its status as        reference ICT company.    ...
Paul De Schrijver     CFO RealDolmen     KEY FIGURES FY 2011/2012JUNE 19, 2012 | SLIDE 25
TURNOVER FY 2010/11 TO FY 2011/12                                   €36,4     €36,5                                       ...
TURNOVER Q4 2010/11 TO Q4 2011/12                                  €11,1                                                  ...
MARGINS FY 2010/11 TO FY 2011/12           7,9%                    7,4%     7,5%    5,6%                                  ...
10,1%MARGINS H2 2010/11 TO H2 2011/12                 8,8%                    8,3%    6,3 %                               ...
NET PROFIT BREAKDOWN          REBIT                  Non-recurring                 EBIT            Financial Result       ...
BOND BUY BACK AND SHARE BUY BACK PROGRAMS       During the fiscal year RealDolmen bought back €7,4m        worth of its €...
CASH/DEBT POSITION                                                       €57,4                                            ...
Bruno Segers     CEO RealDolmen     OPERATIONAL REVIEW &     OUTLOOKJUNE 19, 2012 | SLIDE 33
SUMMARY & OUTLOOK       Economic environment requires us to remain careful as we experience        mixed investment appet...
Q&AJUNE 19, 2012 | SLIDE 35
For more information:visit our website WWW.REALDOLMEN.COMor contact: Thierry de Vries Secretary-general TEL.:+32 2 801 55 ...
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Full Year 2011/12 Financial Results - press and analist presentation meeting presentation

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  1. 1. www.realdolmen.com ANNOUNCING THE REALDOLMEN FULL YEAR RESULTS FOR THE YEAR ENDED 31 MARCH 2012 PRESS & ANALYST MEETINGJUNE 19, 2012 | SLIDE 1
  2. 2. AGENDA RealDolmen – overview Key Figures Full Year 2011-2012 Operational Review & Outlook Q&AJUNE 19, 2012 | SLIDE 2
  3. 3. Bruno Segers CEO RealDolmen OVERVIEWJUNE 19, 2012 | SLIDE 3
  4. 4. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 4
  5. 5. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 5
  6. 6. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 6
  7. 7. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 7
  8. 8. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 8
  9. 9. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 9
  10. 10. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 10
  11. 11. APRIL MAY JUNE JULY AUGUST SEPTEMBERJUNE 19, 2012 | SLIDE 11
  12. 12. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 12
  13. 13. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 13
  14. 14. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 14
  15. 15. RealDolmen provides Niko’ssalesforce with CRM solution on the iPAD OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 15
  16. 16. RealDolmen built 2 new ultramodern IT-rooms at Hospitals Mont-Godinne and provides 24/7 hardware & software support. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 16
  17. 17. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 17
  18. 18. OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCHJUNE 19, 2012 | SLIDE 18
  19. 19. Headcount (in FTE)  Belgium 1226  France 364  Luxemburg 52  Total 1642 We make ICT work for your businessJUNE 19, 2012 | SLIDE 19
  20. 20. OVERVIEW Highlights  Full year Revenue grows with 5,9% to €258,5m  Full year REBIT grows with 9,8% to €13,6m, improving REBIT margin to 5,3%  Solid financial structure with no net debt. Comments  Good Revenue and REBIT growth with slight improvement of REBIT margins  Improved most of our metrics  substantial hiring of young professionals impacted productivity  continued to take in cost all our investments in Business Solutions roadmap  Managing the group for the long term  Proud of results given current economic environment as illustrated by decreasing performance of Luxemburg business in banking.  For the next year we are:  positive in light of the strengths we have developed over the recent years  cautious given mixed investment appetite on the market.JUNE 19, 2012 | SLIDE 20
  21. 21. BROAD SINGLE-SOURCE OFFERING Business Solutions  Turnkey Solutions  Service Oriented Architecture  Enterprise Resource  Unified Communications Planning  Supply Chain Mgmt  Customer Relationship  CAD/GIS Management  Mobility  Business Intelligence  Enterprise Asset Mgmt  ECM/WCM  Clinical Trial Mgmt Systems  Web Solutions Solutions built with own software or on top of 3rd party platforms. In this area we sell services and products (such as 3rd party software or own IP) under the form of licenses. Professional Services  Development  Networking  Outsourcing  Testing  Managed Services  Support & Helpdesk  Project Management  Security  Training Services  Enterprise Application Integration  Business Process  Service Oriented Architecture Management Encompasses services (both development and infrastructure competences) and products (own IP under the form of courseware, development methodologies, project management methodologies, building blocks, etc). Infrastructure Products  Data Center  IP Communications  Front-end  Voice Over IP  Networking  Security Hardware products and software licensesJUNE 19, 2012 | SLIDE 21
  22. 22. MARKETING THE OFFERING OPERATIONAL CUSTOMER INTIMACY EXCELLENCE Customer Strategic Framework es Energy & General Logistics & Pharma & Public Media & Services Healthcare Industry Distribution Biotech. Telecom Marketing Infrastructure Enterprise Professional Business Enterprise Solutions Communications Services Applications Solutions Sales Applications Managed Unified Microsoft ERP CRM services Communications Operations Datacenter Security Java EAM BI solutions Front-end Oracle HRM MDM Finance solutions Hardware & software proc. Legacy CTMS ECM Project mgt Private HR Networking services Banking WEM GIS ITJUNE 19, 2012 | SLIDE 22 PRODUCT/SOLUTION LEADERSHIP
  23. 23. SINGLE-SOURCE DASHBOARD (YOY EVOLUTION) % of Revenue per domain combo % of customers per domain combo 2.08% 3.10% 0.38% 16.09% 14.00% 21.15% 20.53% 53.67% 28.85% 40.15%Customers of 1 domain Customers of 2 domain Customers of 3 domain Customers of 1 domain Customers of 2 domain Customers of 3 domainCustomers of 4 domain Customers of 5 domain Customers of 4 domain Customers of 5 domain -0,42% -6,54% +7,71% +0,10% -0,85% +4,40% -4,13% +0,61% -0,78% -0,10% JUNE 19, 2012 | SLIDE 23
  24. 24. REFERENCE ICT COMPANY The past year RealDolmen has clearly affirmed its status as reference ICT company.  Trends ICT Gazellen Award  Trends Gazellen Ambassadors Award  Best BEL Small Performer In the latest study “Service Provider Performance in the BeLux” by Equaterra RealDolmen  scored as best in class with 83% on general customer satisfaction  number one position as best supplier for Application Management  Runner-up position as best supplier for both Infrastructure Management and End User & Service Management RealDolmen is one of the leading partners for many of the large technology companies:  only HP Converged Infrastructure Partner in Belgium.  achieved at this moment 13 gold and 9 silver competencies at Microsoft, making us unique in Belgium  Winner of Microsoft Western European ALM Partner AwardJUNE 19, 2012 | SLIDE 24
  25. 25. Paul De Schrijver CFO RealDolmen KEY FIGURES FY 2011/2012JUNE 19, 2012 | SLIDE 25
  26. 26. TURNOVER FY 2010/11 TO FY 2011/12 €36,4 €36,5 mio mio Business Solutions FY FY 2010/11 2011/12 €258,5 €139,3 €244,2 mio €133,5 mio mio mio Professional Services FY FY 2010/11 2011/12 FY FY Total Group 2010/11 2011/12 Services €82,7 €74,2 mio mio Infrastructure Products FY FY 2010/11 2011/12JUNE 19, 2012 | SLIDE 26
  27. 27. TURNOVER Q4 2010/11 TO Q4 2011/12 €11,1 €9,2 mio mio Business Solutions Q4 2010/11 Q4 2011/12 €37,3 €37,6 mio mio €68,4 €66,2 mio mio Professional Services Q4 2010/11 Q4 2011/12 Q4 Q4 2010/11 2011/12 Total Group Services €20,1 €19,4 mio mio Infrastructure Products Q4 2010/11 Q4 2011/12JUNE 19, 2012 | SLIDE 27
  28. 28. MARGINS FY 2010/11 TO FY 2011/12 7,9% 7,4% 7,5% 5,6% 1,5% FY FY FY FY FY 2010/11 2011/12 2010/11 2011/12 2010/11 -2,4% -1,0% -1,0% FY FY FY 2011/12 Infrastructure Professional Business 2010/11 2011/12 Products Services Solutions Corporate 5,1% 5,3% FY FY 2010/11 2011/12JUNE 19, 2012 | SLIDE 28 Total Group
  29. 29. 10,1%MARGINS H2 2010/11 TO H2 2011/12 8,8% 8,3% 6,3 % 2,7% H2 H2 H2 H2 H1 H2 2010/11 2011/12 2010/11 2011/12 2011/12 2010/11 -5,2% -0,7% -0,9% H2 H2 H2 2011/12 Infrastructure Professional Business 2011/12 2010/11 Products Services Solutions Corporate 7,1% 5,8% H2 H2 2010/11 2011/12 Total GroupJUNE 19, 2012 | SLIDE 29
  30. 30. NET PROFIT BREAKDOWN REBIT Non-recurring EBIT Financial Result Taxes Net Profit +€1,2 mio +€0,0 mio +€0,6 mio -€1,0 mio -€0,2 mio -€0,0 mio €13,6 €13,6 €13,0 €12,4 mio mio mio mio €7,3 €7,3 mio mio €0,6 FY €0,0 FY FY FY mio FY FY FY 2010/11 2011/12 2010/11 mio FY 2010/11 2011/12 FY FY 2010/11 2011/12 2011/12 2010/11 2011/12 €-0,4 €-0,2 mio mio FY FY 2010/11 2011/12 €-5,3 mio €-6,3 mioOUTLOOK OUTLOOK OUTLOOK OUTLOOK OUTLOOKWe expect to continue the No non-recurring items We expect a Limited taxes on We expect a substantialrevenue growth initiated planned. substantial decrease of foreign activities. increase due to EBITthis fiscal year, with slight our financial income improvement & major due to the repayment of financial cost reduction.increase of REBIT margins. the convert. JUNE 19, 2012 | SLIDE 30
  31. 31. BOND BUY BACK AND SHARE BUY BACK PROGRAMS During the fiscal year RealDolmen bought back €7,4m worth of its €43.5m 2% senior unsecured convertible notes at favorable conditions. RealDolmen purchased a total of 203.854 of its own treasury shares amounting to 3,81% of the total number of shares issued (i.e. 5.353.156 bundled shares).JUNE 19, 2012 | SLIDE 31
  32. 32. CASH/DEBT POSITION €57,4 €57,5 mio €54,9 mio €54,6 €51,6 mio €51,1 €45,4 mio mio €17,0 mio mio €9,7 mio €9,7 €33,1 €18,4 mio mio mio mio €36,5 €40,4 €44,9 €41,4 mio mio mio mio March ‘09 March ‘10 March ‘11 March ‘12 Cash (2) Convertible debt (July 2012) Other debt (1) Last Twelve Months (LTM) Ebitda at relevant date (2) Cash = Cash + Assets held for trading + other Financial Assets Net debt 1,2 1,0 -0,2 0,0 Ebitda (1)JUNE 19, 2012 | SLIDE 32
  33. 33. Bruno Segers CEO RealDolmen OPERATIONAL REVIEW & OUTLOOKJUNE 19, 2012 | SLIDE 33
  34. 34. SUMMARY & OUTLOOK Economic environment requires us to remain careful as we experience mixed investment appetite during Q4 of the fiscal year. Most Service indicators started to improve in H2 of last year & we maintained them in H2 of this year, except for productivity as consequence of massive hiring effort. Headcount has been growing with only limited impact on the past fiscal year’s result. We anticipate the current fiscal year’s Services revenue growth to continue. Product revenue will probably be lower compared to last year. For the current full year 2012/2013 we still anticipate growing mildly while slightly improving margins. We remain confident that our leading market position and the strength of our single-source offering, the benefit of the strategic projects in which we have continued to invest and our financial stability, even more critical in turbulent times, will allow us to continue to gain market share.JUNE 19, 2012 | SLIDE 34
  35. 35. Q&AJUNE 19, 2012 | SLIDE 35
  36. 36. For more information:visit our website WWW.REALDOLMEN.COMor contact: Thierry de Vries Secretary-general TEL.:+32 2 801 55 55 FAX: +32 2 801 55 99 thierry.devries@realdolmen.comFind us on:This presentation is available on: THANK YOU Or scan this QR code with your Smartphone to immediately go to the websiteJUNE 19, 2012 | SLIDE 36
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