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Measuring tourism 
competitiveness –An 
exercise in futility? 
Raymund B. Habaradas 
Director, Center for Business Research and Development 
Ramon V. Del Rosario College of Business 
De La Salle University 
Presented during the 
AIM-ALT Lecture Series: 
Raising travel and 
tourism 
competitiveness in the 
Philippines towards 
ASEAN integration 
2015 
November 28, 2014 
Asian Institute of 
Management 
Makati City
Why do we 
need to 
‘compete’? 
 Competitiveness - Root word: ‘compete’ 
 Why do we need to compete? 
More than 100 million Filipinos 
More than 600 million ASEAN citizens 
 Bottom line: Tourism does not have to be a 
contest between countries / destinations
What is 
tourism for? 
 Tourism is largely seen as an economic activity, 
as exemplified by these: 
 “the ability of a destination to deliver goods 
and services, that perform better than other 
destinations…” (Dwyer & Kim, 2003) 
 “to deliver quality, innovative, and attractive 
(e.g. providing good value for money) tourism 
services to consumers and to gain market 
shares on the domestic and global market 
places…” (OECD definition)
What is 
tourism for? 
 But tourism is primarily a human activity 
 And not all human interactions require 
economic / monetary exchange
What is 
tourism for? 
 Tourism can enrich people (both locals and 
tourists) not only economically / financially, but 
also socially, culturally, and spiritually 
 The interests of the tourists (and investors) do 
not need to be prioritized over the interests of 
the locals
Each 
destination 
is unique 
 Each destination has its own development goals 
 Cebu uses tourism to sustain its economic growth 
 Bohol uses tourism to help preserve its cultural 
heritage 
 Palawan promotes both tourism and 
environmental sustainability 
 Tacloban is now using tourism to help rebuild 
communities 
 Each one of these destinations must use metrics 
that are consistent with its goals; thus, 
standardizing tourism measures serves very little 
purpose
Each 
destination 
is unique 
 Tourism planning and implementation is best 
done at the local level 
 Support from the central government (e.g. 
infrastructure) helps, but is not critical – the 
successes of Cebu, Bohol, and Camsur are 
largely due to the efforts of local governments 
 Let them decide on the measures / metrics they 
want to use for planning their tourism 
strategies and activities
Do we really 
need to 
measure 
tourism 
competitive 
ness? 
 Shouldn’t we utilize other readily available 
measures / metrics instead? For example, key 
tourism destinations can keep track of: 
 Tourism employment and income (economic) 
 Health statistics, e.g. STD occurrence (social) 
 Water, energy consumption (environmental) 
 Local tourism boards can choose their key 
metrics, then formulate tourism strategies that 
could address these concerns
The power 
of words 
 By adopting “tourism competitiveness” in our 
vocabulary, we unwittingly accept all the 
assumptions that the phrase carries: 
 That tourism is mainly an economic activity 
 That the gain of one destination is the loss of 
another 
 That the interests of the tourists must take 
precedence over those of the local population 
 That tourism policy making can only 
be served by standardized metrics 
Really?
The power 
of words 
 “Tourism competitiveness” is so un-Asian 
 When we compete, someone always loses 
 “Happy” is more Asian 
 In Indonesian, ‘senang’ – happy 
 in Malay, ‘raya’ – celebrate 
 in Tagalog, ‘saya’ – happy
How about a 
‘happiness’ 
index? 
 Happy Planet Index (HPI) 
 Measures what matters: the extent to which countries deliver 
long, happy, sustainable lives for the people that live in them. 
 Uses global data on life expectancy, experienced well-being 
and Ecological Footprint to calculate this. 
 An efficiency measure, it ranks countries on how many long 
and happy lives they produce per unit of environmental input. 
 Check out: http://www.happyplanetindex.org/
Let us write 
our own 
scripts 
 “Compete” is individualist (Western) 
 “Happy” is collective (Asian) 
 “More fun in the Philippines” clicked, right?
Taking the 
road less 
travelled 
I shall be telling this with a sigh 
Somewhere ages and ages hence: 
Two roads diverged in a wood, and I – 
I took the one less travelled by, 
And that has made all the difference 
- By Robert Frost, The Road Not Taken
Measuring tourism 
competitiveness –An 
exercise in futility? 
Raymund B. Habaradas 
Director, Center for Business Research and Development 
Ramon V. Del Rosario College of Business 
De La Salle University 
Presented during the 
AIM-ALT Lecture Series: 
Raising travel and 
tourism 
competitiveness in the 
Philippines towards 
ASEAN integration 
2015 
November 28, 2014 
Asian Institute of 
Management 
Makati City

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Measuring tourism competitiveness - an exercise in futility

  • 1. Measuring tourism competitiveness –An exercise in futility? Raymund B. Habaradas Director, Center for Business Research and Development Ramon V. Del Rosario College of Business De La Salle University Presented during the AIM-ALT Lecture Series: Raising travel and tourism competitiveness in the Philippines towards ASEAN integration 2015 November 28, 2014 Asian Institute of Management Makati City
  • 2. Why do we need to ‘compete’?  Competitiveness - Root word: ‘compete’  Why do we need to compete? More than 100 million Filipinos More than 600 million ASEAN citizens  Bottom line: Tourism does not have to be a contest between countries / destinations
  • 3. What is tourism for?  Tourism is largely seen as an economic activity, as exemplified by these:  “the ability of a destination to deliver goods and services, that perform better than other destinations…” (Dwyer & Kim, 2003)  “to deliver quality, innovative, and attractive (e.g. providing good value for money) tourism services to consumers and to gain market shares on the domestic and global market places…” (OECD definition)
  • 4. What is tourism for?  But tourism is primarily a human activity  And not all human interactions require economic / monetary exchange
  • 5. What is tourism for?  Tourism can enrich people (both locals and tourists) not only economically / financially, but also socially, culturally, and spiritually  The interests of the tourists (and investors) do not need to be prioritized over the interests of the locals
  • 6. Each destination is unique  Each destination has its own development goals  Cebu uses tourism to sustain its economic growth  Bohol uses tourism to help preserve its cultural heritage  Palawan promotes both tourism and environmental sustainability  Tacloban is now using tourism to help rebuild communities  Each one of these destinations must use metrics that are consistent with its goals; thus, standardizing tourism measures serves very little purpose
  • 7. Each destination is unique  Tourism planning and implementation is best done at the local level  Support from the central government (e.g. infrastructure) helps, but is not critical – the successes of Cebu, Bohol, and Camsur are largely due to the efforts of local governments  Let them decide on the measures / metrics they want to use for planning their tourism strategies and activities
  • 8. Do we really need to measure tourism competitive ness?  Shouldn’t we utilize other readily available measures / metrics instead? For example, key tourism destinations can keep track of:  Tourism employment and income (economic)  Health statistics, e.g. STD occurrence (social)  Water, energy consumption (environmental)  Local tourism boards can choose their key metrics, then formulate tourism strategies that could address these concerns
  • 9. The power of words  By adopting “tourism competitiveness” in our vocabulary, we unwittingly accept all the assumptions that the phrase carries:  That tourism is mainly an economic activity  That the gain of one destination is the loss of another  That the interests of the tourists must take precedence over those of the local population  That tourism policy making can only be served by standardized metrics Really?
  • 10. The power of words  “Tourism competitiveness” is so un-Asian  When we compete, someone always loses  “Happy” is more Asian  In Indonesian, ‘senang’ – happy  in Malay, ‘raya’ – celebrate  in Tagalog, ‘saya’ – happy
  • 11. How about a ‘happiness’ index?  Happy Planet Index (HPI)  Measures what matters: the extent to which countries deliver long, happy, sustainable lives for the people that live in them.  Uses global data on life expectancy, experienced well-being and Ecological Footprint to calculate this.  An efficiency measure, it ranks countries on how many long and happy lives they produce per unit of environmental input.  Check out: http://www.happyplanetindex.org/
  • 12. Let us write our own scripts  “Compete” is individualist (Western)  “Happy” is collective (Asian)  “More fun in the Philippines” clicked, right?
  • 13. Taking the road less travelled I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I – I took the one less travelled by, And that has made all the difference - By Robert Frost, The Road Not Taken
  • 14. Measuring tourism competitiveness –An exercise in futility? Raymund B. Habaradas Director, Center for Business Research and Development Ramon V. Del Rosario College of Business De La Salle University Presented during the AIM-ALT Lecture Series: Raising travel and tourism competitiveness in the Philippines towards ASEAN integration 2015 November 28, 2014 Asian Institute of Management Makati City

Editor's Notes

  1. Tourism does not have to be a contest between countries / destinations. Even within the region, there is unlimited potential for both domestic and international tourism. Even the smallest destinations can serve a particular niche.
  2. Local communities are seen as ‘suppliers’ of tourism services, while tourists are seen as ‘customers’, whose needs and wants ought to be prioritized.
  3. A struggling artist from the city travelled to a far-flung area by the sea. He wanted to be inspired by nature’s beauty and to live a simple, uncomplicated life even for just a short while. He was welcomed by a fishing family into their home. The family gave him food and shelter while he stayed in the community. The artist learned about the life of the family, and, in turn, told them stories about the city. He played with the kids and taught them how to draw. Not being able to give them money for their hospitality, he gave them a family portrait that he himself painted. There was no monetary exchange, but both ended up enriched by their brief interaction.
  4. Let us find other words and phrases that capture our unique historical and cultural backgrounds.
  5. “Happy” is collective. Sabi nga ng mga mapagbirong Pinoy: “The more, the manier”