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Doing Business with France

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A Comprehensive Guide on Culture, Communication Practices, and Business Practices in France in Comparison with the United States.

A Comprehensive Guide on Culture, Communication Practices, and Business Practices in France in Comparison with the United States.

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Transcript

  • 1. Doing BusinessDoing Businesswith Francewith FranceRaymond HovlandLibby LoefflerCharles RemiseChristopher SturgeonGina HalesMay 2013
  • 2. AgendaAgenda• Intercultural Quiz• Cultural Values• Communication practices• Business Etiquette• IV - Business Relationships• Key Points
  • 3. Intercultural QuizIntercultural Quiz1. What is the capital of1. What is the capital ofFrance?France?ParisParis2. What is the most visitedMonument in France?The Eiffel Tower3. What was the oldcurrency of France?The Franc
  • 4. Cultural valuesCultural values• Geert Hofstede is a Dutchpsychologist born in 1928• Inspired by multiculturalism• He defined 5 dimensions of cultural differenceso Power distanceo Uncertainty avoidanceo Individualism vs collectivismo Masculinityo Long/ short term oriented
  • 5. Power distance:-High-Respect of hierarchy-Decisions are carefully studied before being taken-Power is centralized
  • 6. Individualism:-Very individualistic (don’t consider themselves as apart of a group)-Accent is set on competition-People work alone
  • 7. Masculinity:-Society driven by competition and success-Inequalities in terms of salary, position, power-Things are changing
  • 8. Uncertainty avoidance:-Not an ambitious culture-Risk management to limit uncertainties & anticipate future-French like to control, and make often planning
  • 9. Long term orientation:-Not participatory methods-Short Term view-Use of instinct rather than analysis
  • 10. Communication StylesCommunication Styles• Edward T. Hall: Anthropologist• Low context culture vs.High context culture
  • 11. Communication StylesCommunication StylesVerbal CommunicationVerbal Communication• Honest andstraightforward• Try to learn a fewgreetings andphrases in French• Talk about: Frenchfood, philosophy, art• Avoid talking about:money or politics Source: Royalty Free Stock Photos. 2013.
  • 12. Communication StylesCommunication StylesNon-Verbal CommunicationNon-Verbal Communication• Keep good postureand manners• Low territoriality• Proximity theory:high territoriality vs.low territoriality
  • 13. Communication StylesCommunication StylesWritten CommunicationWritten Communication•Formal•Example ofFrench Letter
  • 14. Formality Mutual trustNetworking Courtesy
  • 15. RelationshipsRelationshipsYouCircle ofTrust
  • 16. RelationshipsRelationships
  • 17. Time OrientationTime Orientation
  • 18. Business EtiquetteBusiness EtiquetteMeetings and GreetingsMeetings and Greetings
  • 19. Business EtiquetteBusiness EtiquetteAppropriate Business AttireAppropriate Business Attire
  • 20. Business EtiquetteBusiness EtiquetteDining Etiquette, Table Manners and Gift GivingDining Etiquette, Table Manners and Gift Giving
  • 21. Business EtiquetteBusiness EtiquetteBusiness Negotiation and Women Doing BusinessBusiness Negotiation and Women Doing Business
  • 22. Key PointsKey Points
  • 23. Contact InformationContact Information• Raymond Hovland: Rhovland@Callutheran.edu• Elizabeth Loeffler: eloeffle@callutheran.edu• Christopher Sturgeon: Csturgeo@Callutheran.edu• Charles Remise: Ce.remise@mailstec.fr• Gina Hales: Ginahales93@gmail.com