Source: Stephen Bounds' analysis of Sims' 53 KM Definitions compilation. 25 March 2008 post to ActKM discussion list. The numbers with ( ) indicate the number of definitions which include this concept.
“ If you ask someone, or a body for specific knowledge in the context of a real need it will never be refused. If you ask them to give you your knowledge on the basis that you may need it in the future, then you will never receive it.” (David Snowden)
“ While some companies begin the impossible task of shutting out social media tools, at BT we have just completed a...project to make sure all our employees can access social media sites. Why? Because we see social media tools as a huge opportunity to transform the way our employees interact with each other, with ‘the company’, and with our customers, partners and suppliers.” (Richard Dennison)