Corporate Presentation Alcove Technologies Jun 09


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Corporate Presentation Alcove Technologies Jun 09

  1. 1. June 2009
  2. 2. Alcove Technologies
  3. 3. Alcove Technologies
  4. 4. Alcove Technologies
  5. 5. Alcove Technologies
  6. 6. Alcove Technologies
  7. 7. <ul><li>Engineering Services : Product Design , Drawings, Modeling, & 3D Rendering, Reverse Engineering, Raster Vector Imaging etc. </li></ul><ul><li>Multimedia Services : 2D, 3D Graphics, Animations, Logos, 3D modeling & Rendering, Walkthroughs, Flyers, Virtual Reality, Visualization, </li></ul><ul><li>Remote IT Infrastructure Management Services : Servers, Storage, Network & Security devises, monitoring, management, & Support, Tech. helpdesk, Systems configuration, Systems & Applications performance monitoring, Management, Optimization, Systems Diagnostics, Systems & Database administration etc. </li></ul><ul><li>Technical Communications : Business, Technical & Process Documentation, White Papers, Newsletters, Corporate Reports & Presentations, Product Brochures, Website Design, Content Writing, Ad Clips, Animations, Reference, user, technical, Training Manuals, Articles writing, Content Review, Proof Reading, Editing etc. </li></ul><ul><li>Legal Process Services : Litigation support, Legal Research, Document Drafting, Review and Management, Legal Transcriptions, Contract Drafting Reviews and Administration, Corporate Legal, Due Diligence, Intellectual Property, Patent mapping, drafting and filing etc. </li></ul><ul><li>Bio Informatics : Molecular & Structural Biology, Computational Chemistry, Chemoinformatics, Pharmaco informatics, Bio-statistics </li></ul>Alcove Technologies
  8. 8. <ul><li>Equity, financial, and insurance research & Analysis </li></ul><ul><li>Data search, Data integration and management </li></ul><ul><li>Analytics (data analytics/risk analytics) and data mining services </li></ul><ul><li>Market /Competitor research and Information services </li></ul><ul><li>Intellectual Property (IP) research </li></ul><ul><li>Remote education, Training & Development </li></ul><ul><li>Pharmaceutical, Biotechnology/Bioinformatics Research </li></ul><ul><li>Recruitment Process Outsourcing (RPO) </li></ul><ul><li>Worldwide onsite / Remote Contractor staffing </li></ul><ul><li>Online/Remote/onsite Training & Development </li></ul><ul><li>e-learning courses development & Administering </li></ul>Alcove Technologies
  9. 9. <ul><li>Document Processing / Document format Conversions </li></ul><ul><li>Documents Digitizing (converting paper to Digital/soft formats) </li></ul><ul><li>Data Capture, Data Entry and Processing </li></ul><ul><li>Help Desk Services </li></ul><ul><li>Billing/Invoicing, collections, follow-up </li></ul><ul><li>Emailing, email follow-ups, online/offline chat/messaging </li></ul><ul><li>Medical and General Transcription services (Voice to text), Medical coding etc. </li></ul><ul><li>Customer Service (Inbound calls) : Customer calls answering, Information Service, Inquiry Handling, Technical Support, Toll Free Services, Website query responses, Order Processing </li></ul><ul><li>Customer Service (Outbound Calls) : Lead Generation, Appointment Scheduling, Product/Service Promotion, Market Research, Sales & Marketing, Verification services, Data Management etc. </li></ul>Business Process (BPO) Services Alcove Technologies
  10. 10. <ul><li>Onsite Project Services & Project Resourcing : Alcove offers end-to-end Project services at onsite or provide our resources onsite, we depute our resources at short notices and at attractive prices.            </li></ul><ul><li>Offshore Project Services & Project Resourcing : We provide our project services or resources at our offshore facilities in India and deliver project services - This further saves costs for our clients. </li></ul><ul><li>Onsite- offshore blended Project Services Delivery : We offer end-to-end solution/product/service and deliver project services on an offshore-onsite blended service model , wherein some of our resources work at onsite and some at offshore as per specific project needs. </li></ul><ul><li>Joint product/solution/IP assets development : Alcove collaborates with clients to jointly develop/ improve/ sell/ implement an Intellectual Property asset / software product/ solution/ tools/ service. If they so wish on part cash payment part royalty payment basis, if a client wishes so. </li></ul>Alcove Technologies
  11. 11. <ul><li>Alcove’s world class team : A world class team of IT / KPO / BPO professionals and highly qualified and efficient engineers who have been educated at the best universities in India and abroad are Alcove’s biggest asset. Together, they bring expertise in information technologies, software design and project management, business domain skills and client delivery and relations expertise </li></ul><ul><li>Alcove highly valuable resources Pool : Alcove team brings to the table, our offshore project services delivery capabilities & strengths, our large pool of highly qualified, young, efficient, enthusiastic, hardworking, committed, experienced resources with strong technical & English communication skills to the benefit and advantage of our customers. </li></ul><ul><li>Highly qualified resources at Alcove : Over 95% of Alcove’s resource pool are qualified Bachelors in Engineering, Masters in Computer Applications, Masters in Business Administration; and Masters in Science in Information Technology or computer Sciences </li></ul>Alcove Technologies
  12. 12. <ul><li>Excellent track record of providing optimal solutions to meet long-term needs of our clients </li></ul><ul><li>Alcove is known for providing comprehensive, efficient and cost effective project services to global clients </li></ul><ul><li>Open source, robust, scalable applications </li></ul><ul><li>Alcove works as your business partner, not as vendor, we deliver highest value to our clients, we prefer to work on an ongoing basis for a long term relationship. </li></ul><ul><li>Alcove’s teams work as your extended teams, deliver projects faster than expected and at lower cost, saving precious money & time for our clients </li></ul><ul><li>The beauty of Alcove is, Alcove provides all services under one roof for various business requirements , you do not need to look beyond Alcove for your services needs </li></ul><ul><li>Alcove’s strong emphasis on Quality, internal processes, client processes, methodologies ensure, Highest quality products/solutions/services to worldwide customers </li></ul><ul><li>Alcove brings world’s best practices and standards and advices its client for improvements in their systems/procedures/processes while working for its clients </li></ul><ul><li>Alcove works with its client on a sustainable, value added, long term relationship, rather than a project specific engagement </li></ul>Alcove Technologies
  13. 13. <ul><li>Highly efficient and cost effective solutions & Services </li></ul><ul><li>Faster Time to Market </li></ul><ul><li>We have large pool of highly qualified, experienced and talented Professionals </li></ul><ul><li>Our offshore teams supplement and complement onsite team efforts, without additional costs </li></ul><ul><li>Our unhindered 24x7x365 service with short turn-around time </li></ul><ul><li>We create and nurture long term and value added relationships with worldwide customers </li></ul><ul><li>We support our clients from a 10 man-days to 10 man-years size projects </li></ul><ul><li>You save the hassles of constantly searching resources for your projects </li></ul><ul><li>Our strong technical skills & English language skills, Business ethics, Project delivery expertise, Long term business commitment etc. </li></ul><ul><li>Multiple services under one roof </li></ul><ul><li>Highly efficient and responsive service delivery managers and teams </li></ul><ul><li>Lower business risk, as Alcove’s local representative’s presence & involvement </li></ul><ul><li>Allows you to focus on core business, supported by us on Technology & Services </li></ul>Alcove Technologies
  14. 14. <ul><li>Project Management Methodologies : The Project Management processes at Alcove encompass the entire span of project's life cycle i.e. Project Initiation, Project Planning, Development and Support, Installation, Implementation, Progress Monitoring, client feedback, User Acceptance, user Training and Project Wind-up and sign offs </li></ul><ul><li>Technology Tools, Versions, Methodologies : Alcove implements its solutions, services using latest technologies, services. Alcove invests its time and money in Research & Development on an ongoing basis and in acquiring newer technologies and versions. Alcove constantly trains its people in new developments in technology space and sponsors them for acquiring new skills </li></ul><ul><li>Service Delivery Methodologies : Alcove uses a combination of proprietary and industry best practices. Alcove partners with Technology providers as their business partners such as IBM, Microsoft etc, this enables Alcove to acquire inputs and proprietary information from technology providers, Alcove in turns applies this knowledge on client projects to their advantage. </li></ul>Alcove Technologies
  15. 15. <ul><li>Alcove Quality Policy : “We are committed to total satisfaction of our customers, both external and internal, through innovative and competitive solutions. We nurture excellence by empowering employees with tools, techniques, methods, skills and by providing a pleasant as well as stimulating work environment. Continuous Quality improvement is the essence of everything we do. Everyone at Alcove is committed to delivering quality.” </li></ul><ul><li>Quality Standards : Alcove follows ISO 9001, CMM Level 3 business Standards and processes for all projects delivered to its clients </li></ul><ul><li>Quality Management System : The Quality Management System implements the above stated Quality Policy and includes Organisational Processes, Life Cycle Processes, Life Cycle Support Processes, Quality Processes, Risk controls, Security controls and various departmental manuals. </li></ul>Alcove Technologies
  16. 16. <ul><li>People Focus : At Alcove, we develop our people enthusiastically. They enjoy working here immensely. We have launched career paths that synchronize the dreams of individuals with that of our organization. </li></ul><ul><li>Atmosphere : Very vibrant and informal with a lot of mentoring and strong emphasis on continuous training and development of talent. Our compensation is comparable to the best in the industry and is linked with performance </li></ul><ul><li>Expertise : Our professionals have a thorough expertise in various skills, technologies, tools, methodologies, to meet different sectors needs and they are highly efficient and productive. Our professionals, who have the zeal to excel in their assignments, are committed to the growth of our client organisation </li></ul><ul><li>Infrastructure : At Alcove, we have an excellent infrastructure and follow world-class processes. Alcove is Head quartered in Hyderabad, the 2 nd largest metropolitan city in India, provides it services from multi location facilities in India. These facilities have security and access controls so that only Alcove authorized personnel are provided access to the required facilities. Alcove has in-house technical training facilities to train its people. Alcove installed necessary backup systems like Uninterrupted Power Supply (UPS) systems, backup computers to provide uninterrupted service to our customers. Alcove can support our clients on a variety of computer platforms interconnected in a LAN environment. This local network further connect via Hi-speed leased lines with backup connectivity to our customer locations. </li></ul>Alcove Technologies
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  19. 19. Thanks We look for an opportunity to serve you Alcove Technologies