Introduction to Performance Measurement with IBM
                  Rational Insight


                      Karthikeyan Da...
Businesses are facing an unparalleled rate of change
   Manage business                                   Enable business
...
Challenges to the effective delivery of software
A history of cost overruns, schedule slips and quality issues
      “34% ...
Continuous improvement is difficult due to lack timely
information and in-context insight
      “2/3 of executives make mo...
Challenges with current reporting solutions for software
delivery
                                                    Lack...
Do You Have the Information You Need to Make the Right Decisions?

                                                       ...
Introducing IBM Rational Insight
Automated project and process
measurement can improve team
productively by 15%
 Monitor a...
IBM Rational Insight                          Companies that don’t
                                             measure, e...
Companies that don’t
IBM Rational Insight                       measure have “unknown”
Continually Improve Your Process   ...
IBM Rational Insight                           Only 45% of projects
                                                that d...
Collaborate across disparate development artifacts
 In the context of business objectives
           Portfolio
          M...
Unify Disparate Data Sources into Objective Dashboards
with Rational Insight

                                        Clea...
Rational Insight Architecture
                                                                     Architecture        Cha...
Rational Insight Performance Measurement Solution



                                                               Practi...
Rational Insight Architecture – DW Report Execution
  Legacy
 Products
ClearQuest

 ClearCase

RequisitePro

     …

 Jazz...
Rational Insight Architecture – Live Data Report Execution

  Legacy
 Products
 ClearQuest

 ClearCase

RequisitePro

    ...
Rational Insight Architecture – ETL Process

  Legacy
 Products
 ClearQuest

 ClearCase

RequisitePro

     …

 Jazz-based...
Rational Insight – Data Source/Data Warehouse/Reports
                                                   RTC
             ...
Rational Insight Architecture - Reports


                                             Query Studio lets users with
      ...
Summary
                                              You cannot IMPROVE what
                                            ...
Performance Management With Rational Insight - Karthi D
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Performance Management With Rational Insight - Karthi D

  1. 1. Introduction to Performance Measurement with IBM Rational Insight Karthikeyan Dakshinamurthy Senior Software Engineer, Rational Insight Development
  2. 2. Businesses are facing an unparalleled rate of change Manage business Enable business transformations flexibility Differentiate Exploit products globalization React to Manage regulatory market shifts mandates Deliver real customer innovation Successful businesses will use software to drive innovation and competitive differentiation 2
  3. 3. Challenges to the effective delivery of software A history of cost overruns, schedule slips and quality issues “34% of software projects are deemed successful costing $300B annually” “49% of budgets suffer overruns and 62% fail to meet their scheduled” “Only 22% of executives felt that their IT and business strategy were tightly integrated” “50% of outsourced projects are expected to under perform” 30% of project costs are due to rework and poor execution of requirements” Growing focus on business outcomes “Business leaders and CIOs are under pressure to enable their teams to become catalysts for change. However, change is outpacing their ability to deliver. They are reorienting their teams to focus on ROI and quantified business outcomes and to mitigate risk and reduce costs.” – IBM CIO Survey, 2008 3
  4. 4. Continuous improvement is difficult due to lack timely information and in-context insight “2/3 of executives make more than half “77% of managers are aware of of their decisions based on ‘gut feel’ bad decisions made due to lack rather than verifiable information” of access to accurate information” “Poor decisions have generated revenue 75% or more below expectations” Lack of timely information and in-context insight Disparate data Lack of relevant, Inability to baseline Inability to measure sources, formats, timely actionable and benchmark and assess and definitions information status and progress unobtrusively 4
  5. 5. Challenges with current reporting solutions for software delivery Lack of connectivity to live data: status data input manually into PM tools Disparate data sources, formats, and definitions Result: disconnect between planning and execution Reporting is limited to only part of the ALM Lack of relevant, lifecycle (e.g. test, requirements…) timely actionable information But current Result: Creating blind spots with no way to objectively assess reporting progress in a collaborative, globally distributed ALM environment solutions fall short Inability to baseline Weak management of report changes and benchmark status and progress Result: Information is outdated, not linked to business outcomes Inability to measure No framework or best practices to convert data and assess into information unobtrusively Result: Cannot manage performance without clear understanding of what to measure and benchmark 5
  6. 6. Do You Have the Information You Need to Make the Right Decisions? Activity Models Alerts management space Businesses need a mechanism to: Plan Monitor ⌦ Reduce cost of information gathering ⌦ Reduce risk by identifying trends before they become issues ⌦ Align SSD activities with strategic and operational objectives Improve Dashboards Value Measures Key Performance Indicators But are still struggling with: ⌦ Combining data from heterogeneous sources engineering space ⌦ Managing by exception ⌦ Analyzing actual progress against planned objectives and past performance ⌦ Implementing proven and repeatable processes to achieve expected business results In-house Outsource Packaged App Projects Projects Projects 6
  7. 7. Introducing IBM Rational Insight Automated project and process measurement can improve team productively by 15% Monitor and analyze project and process performance Real-time information in a Collaborate across disparate development single view across artifacts and in the context of operational and projects, products business objectives and geographies Automate measurement leveraging an open RESTful and Jazz compliant data integration architecture “Until now we were gathering metrics by manual methods. Report on relevant data with a built-in library Rational Insight simplifies the presentation... Overall great of industry best practice metrics and tool to have for optimizing project efforts and giving management a birds eye view of the project performance dashboards at all stages.” Drive business innovation and reduce costs through measures and continuous process improvement “Through the automation and dashboard capabilities in Insight, our team is saving over 40 hours a month on our reporting Built on best in class business intelligence activities. We also can offer new capabilities such as “on- platform from IBM Cognos demand” dashboards which would have been very labor intensive to do without Insight” 7
  8. 8. IBM Rational Insight Companies that don’t measure, experience poor Improved Executive Decision Making staff morale and cannot accurately estimate cost Provides at-a-glance, high - Capers Jones (2009) impact views of complex real- time information CxO Helps quick focus on systems and software delivery issues Reduce cost and risk by mapping operational activities to that need attention and action strategic initiatives Alignment between actual results and planned business goals Includes executive measures tailored to your needs: Cost, Revenue, Time-to-ROI, Key Performance Indicator (KPI) specific to Line of Business 8
  9. 9. Companies that don’t IBM Rational Insight measure have “unknown” Continually Improve Your Process defect removal rate and low user satisfaction Evaluate Historical Data for - Capers Jones (2009) Lessons Learned and Corrective Action Process Lead Leverage Industry-leading Drive business innovation and reduce costs through measured management techniques with process improvement ready to use dashboards and reports Report on the quality and performance of your projects with built-in measures Measuring Quality, Time-to-Value, Productivity You can’t Improve what you don’t Measure 9
  10. 10. IBM Rational Insight Only 45% of projects that do not measure, Improved Project Level Decision Making deliver products on- time to market - Capers Jones (2009) Get your projects up and running quickly with library of metrics and built-in collectors Project Manager Gain insight into development Leverage Rational domain projects which span expertise for systems and organizational and geographic software development and boundaries delivery Monitor the status and progress of your projects with built-in measures: Iteration Velocity, Project Backlog, Requirements Volatility, Defect Density… 10
  11. 11. Collaborate across disparate development artifacts In the context of business objectives Portfolio Management CxO Project Management Rational Requirements Insight Management Architecture Management Process Lead Change Management Configuration Management Build Management Quality Project Manager Management
  12. 12. Unify Disparate Data Sources into Objective Dashboards with Rational Insight ClearCase Measured Capability Insight Improvement Framework (MCIF) RequisitePro Best Practice Guidance Open Services for Lifecycle Collaboration XML ClearQuest Quality Manager Single View into Your Organizational Performance MS Project TestManager Team Concert 3rd Party Partners 12
  13. 13. Rational Insight Architecture Architecture Change Requirements Management Management Configuration Project Management Management Build Management Management Portfolio Quality Management Management REST API - native REST API – adapter XML DB XML – ODBC Mapping | DB Access Open Data Architecture DataStream DataStream Reporting Server Enterprise Data Warehouse Industry Proven Reporting Extract, Transform, Load Data Warehouse Server Metadata Self Service CxO Process Lead Project Manager Report Authoring
  14. 14. Rational Insight Performance Measurement Solution Practitioners work in geographically distributed teams using heterogeneous environments (Rational, Microsoft, HP, etc.) Data is automatically collected from tool repositories and aggregated into the BI reporting data warehouse Rational Data Cognos 8.4 BI reporting engine Warehouse provides report authoring, management, security, scheduling, bursting, delivery, etc. May be extended with additional Cognos Reportable REST API / XML ODBC components. Out-of-the-box reports and dashboards aligned with MCIF ClearQuest TestManager RQM performance management initiatives ClearCase XML RTC RequisitePro MS Project HP Quality Cntr
  15. 15. Rational Insight Architecture – DW Report Execution Legacy Products ClearQuest ClearCase RequisitePro … Jazz-based Products Rational Insight RTC(ODBC) Reporting Server R Rational Insight Data Services RQM E WebSphere Application S T Rational-branded … Cognos Web Portal UI Server 6.1 S Cognos 8 BI Rational Telelogic e ODBC Reporting Services Data Warehouse Products r DOORS v Cognos 8 BI i Data Manager FocalPoint c e WebSphere Application … s Server 6.1 3rd Party Products MS Project …
  16. 16. Rational Insight Architecture – Live Data Report Execution Legacy Products ClearQuest ClearCase RequisitePro … Jazz-based Rational Insight Products R Reporting Server Rational Insight Data Services RTC(ODBC) E WebSphere Application S RQM T Rational-branded Cognos Web Portal UI … Server 6.1 S Cognos 8 BI Rational e REST Get Reporting Services r Data Warehouse Telelogic Products v Cognos 8 BI i Data Manager DOORS c e WebSphere Application FocalPoint s Server 6.1 … 3rd Party Products MS Project …
  17. 17. Rational Insight Architecture – ETL Process Legacy Products ClearQuest ClearCase RequisitePro … Jazz-based Rational Enterprise Products R Reporting Server Rational Insight Data Services RTC(ODBC) E WebSphere Application S RQM T Rational-branded Cognos Web Portal UI … Server 6.1 S Cognos 8 BI Rational e REST Get Reporting Services ODBC r Data Warehouse Telelogic Products v Cognos 8 BI i Data Manager DOORS c e WebSphere Application FocalPoint s Server 6.1 … 3rd Party Products MS Project …
  18. 18. Rational Insight – Data Source/Data Warehouse/Reports RTC MS Project ….. ClearQuest RQM ClearCase RequisitePro DOORS Web architecture to retrieve product data in XML RSA FocalPoint (Insight Data Service) RAM ETL Reporting data model isolates the data warehouse low level table structures from the report designer. The report designer is presented with a simplified data structure with all of the necessary relationships resolved.
  19. 19. Rational Insight Architecture - Reports Query Studio lets users with little or no training quickly design, create and save reports to meet reporting needs not covered by the standard, professional reports created in dio y Stu Report Studio. er Qu Re p Report Studio lets report authors create, ort edit, and distribute a wide range of Stu dio professional reports. They can also define corporate-standard report templates for use in Query Studio, and edit and modify reports created in Query Studio.
  20. 20. Summary You cannot IMPROVE what you cannot MEASURE! Raise enterprise transparency to reduce costs and risks by mapping operational activities to strategic objectives Drive business innovation and reduce costs through measured and continuous process improvement Gain insight into development projects which span organizational and geographic boundaries 20

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