Case Study: How RateGain offered a customized price intelligence solution to track hotel as well as airline rates across various locations

CASE STUDYClient: One of Australias most popular travelcompanies with business presence acrossAustralia, North America, Europe, Middle Eastand Asian countries. REQUIREMENTS One of the most popular OTA companies in Australia was looking for one single partner for pricing intelligence data for revenue management for its hotels and air tickets divisions that are spread across many countries. The objective was to be able to standardize the practices around consumption of comparative pricing data across the whole company irrespective of the geography of the branch offices/websites as is spread in different countries. SOLUTION • The company gets accurate data on RateGain customized its price intelligence solutions for the client and clubbed the hotel rate cheapest air tickets offered by its intelligence data with the air fare data. In tune with requirements from their global offices, the reports competitors. were customized with the local information on hotels and airlines pricing. To offer actionable insights, • Specially designed tracking technology high level customized dashboards have been designed for their senior management. by-passes the manipulating practices • Hotel contracting teams in US, Canada, UK, Australia and New Zealand receive on demand by its competitors and only brings back and scheduled rate intelligence reports and use it to ensure best rates for their clients. the actual rates instead of the ‘claimed • Civil Aviation Safety Authority (CASA) has defined parameters on how OTAs & airline cheapest rates’ that have additional companies can sell their products to ensure customers get the actual rates instead of hidden charges. cheapest rates with extra hidden costs. The technology behind the rate intelligence is custom • The company is able to comply with designed to track rates through multiple frames by clicking on the booking button to get the CASA norms and is offering the best details on the best rates. In ‘not-available’ cases it goes back and searches again until it gets hotel and airline rates to its customers all the details of the rates being offered. worldwide. o Presently, price intelligence data for air tickets are being shared with Australia and New Zealand offices.For more information on competitive price intelligence solutions, please visit www.rategain.com (c) RateGain.com

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Case Study: How RateGain offered a customized price intelligence solution to track hotel as well as airline rates across various locations

by RateGain on May 05, 2011

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Case Study: How RateGain offered a customized price intelligence solution to track hotel as well as airline rates across various locations — Presentation Transcript