HFM System Messages: Revealed!
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HFM System Messages: Revealed!



Presentation by Chris Barbieri, Practice Director and Oracle Ace for Edgewater Ranzal, at Kaleidoscope 2010 (ODTUG June 2010)

Presentation by Chris Barbieri, Practice Director and Oracle Ace for Edgewater Ranzal, at Kaleidoscope 2010 (ODTUG June 2010)



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HFM System Messages: Revealed! HFM System Messages: Revealed! Presentation Transcript

  • Hyperion Financial Management System Messages: Revealed! Chris Barbieri Consolidation Practice Director Oracle Ace Ranzal & Associates
  • The Black Art of Reading HFM Event Logs • Where does HFM store its event information? • Maintaining the logs • How can I view this? • OK, what does it actually tell me? • And what can I do about it?
  • Understanding HFM Logs Messages • Messages are informational –start/stop consol, log in, log out etc. • Some messages are purposely out of time order (consol starts get printed at completion of consol Warnings • Often due to subcube size issues • HFM Subcube Troubleshooting Guide / Memory Management in HFM documents Errors • Access rights • Syntax Issues View slide
  • Where are the HFM events stored? • Text file containing XML, named HsvEventLog.log – On each server that has the HFM client, including app servers and web servers • Pre-HFM or 9.3.0 – ..Hyperion SolutionsHyperion Financial ManagementServer Working Folder • Starting with 9.3.1 Oracle moved all product logs to a common parent folder – HYPERION_HOMELogsFinancialManagement – or – HYPERION_HOMELogsHFM • Starting with 11.1.2 moved again – HYPERION_HOMELogsFinancialManagement – or – HYPERION_HOMELogsHFM View slide
  • Also written to the Windows Event Log
  • Also written to the database Best way to see events from all servers
  • How can I view this? • Administration Module – Web: Administrators only • HFM Error Log Viewer utility – Free standing executable – Bundled with HFM under Consultant Utilities
  • Web System Messages • Available to administrators • Reads from the HFM_ErrorLog table in the database
  • Navigation on the web
  • Viewing the Messages
  • Reading the HsvEventLog.log Load file from disk (customer’s file etc) by clicking on Diskette Icon Focus on Text of Messages
  • Launch the Utility • Launch HFMErrorLogV iewer.exe • System Message panel • Details panel
  • Details • Web suppresses richer details shown in utility
  • Find “Registry” • Each server’s registry settings are written during an application start-up. • Most but not all registry entries are written • We’ll cover the actual entries in another presentation
  • HFM Version • New in utility, shows version info from the log
  • Walk through the settings • Discuss primary settings
  • Database settings
  • 9203 and 931 new settings
  • System Memory at Inception
  • System memory ongoing • Written to provide basic “perfmon” information without having to turn on capture • Virtual versus private bytes
  • Invalid records • and 9.3.1 have greatly improved algorithm for determining whether records are valid
  • Page File Size • Increased in, 9.3.1 to 130 and 260 MB
  • Berkely DB File Location • *.db* • Can be deleted at start-up or after shut- down
  • NoInput Cache • Added in 4.1.x to improve algorith m for determin ing no input cells
  • Consolidation Type
  • Consolidation start and finish • Summary indicates start time • Details have finish time • Is written when it completes
  • Paging • Watch pagednodes >0
  • Common but meaningless
  • Search for Purging… • Find “freelru” • Least Recently Used
  • FreeLRU
  • Chart FreeLRU Activity • New graph feature in utility
  • Find all FreeLRU • System 9 added a “Filter” option
  • Cube size • FreeLRU messages can be paresed in Excel to determine cub size
  • HSVEventlog vs HFM_ErrorLog • Note the applicati on and server fields • Content can differ too
  • Database log • Can be opened only if you have access to a UDL file – typically only on the HFM application server(s)
  • Extracting this • You can extract the database entries to a text file, which is preferable to the event logs • Can also truncate the entries using this • And split large files (anything > 30 MB is too large)
  • Chris Barbieri cbarbieri@ranzal.com Needham, MA USA +1.617.480.6173 www.ranzal.com