Using Video to Engage and Interact with Restaurant Customers Online Discover the Steps for Using Online Video to Increase Sales
Agenda Why Video? Producing Video-What to Produce and How? Displaying Video-How to Display Video Online? Syndication Getting the video in front of hungry customers – on traditional channels Going beyond traditional restaurant websites-endless opportunities to engage eaters by syndicating to social media and video sharing. Questions & Answers
We are in the middle of a new revolution on the Internet Video is at the forefront of this revolution. The percentage of viewers that watch video is expected to grow to 70% in 2011 * Video motivates spending! People are 83% more likely to spend after viewing a video.** Online Consumers love web video!! * eMarketer April 2010 ** comScore
So…Why Video? Video increases conversions and makes websites sticky* *Website so rich in content and features, and so well organized, that visitors feel compelled to stick around for quite a long time and come back often. BusinessDictionary.com Consumers want and demand video. Restaurants using video are seeing positive returns. If you have not committed to making video part of your ebusiness strategy, RECONSIDER NOW Your Competitors Are!
Short video forces you to be creative and distill your value proposition down to it’s very essence.
Customers are visiting portal sites (i.e., itzlunch.com) as well as individual websites. The ability to distribute and show your video on these sites will allow you to reach customers in a way that differentiates you from others.
The advent of universal search has changed things.
Search Engines now return more and more videos in their results.
The new algorithms weigh video heavily, increasing your relevance in search results.
Good meta data, architecture, file naming, and syndication on sites like YouTube (now the #2 search engine on the Internet) are helpful.
YouTube taught the world that video is portable and starts conversations between friends.
Video that does not meet this new expectation limits their own effectiveness. Sharing is an easy action that viewers can take to promote your business.
By enabling conversations to spread, you give yourself an easy opportunity to gain viewership (and traffic)
To promote sharing, make sure your video can be embedded , emailed, and posted to different social media sites.
Effective video tells a story… When developing a video story, ask yourself…
What would excite and inspire you if you were looking for a place to eat?
Use online reviews (i.e., Yelp and Google Maps) to:
Help generate ideas about what people find unique about your restaurant
What good is being said about your restaurant.
Unlike television, the experience is solely in the hands of the user (lean forward approach). It’s important to keep this in mind as you create your videos.
Traditional restaurant websites , social media, and video sharing sites.
The more points of distribution for your video content the greater the benefit.
Social media sites are great outlets for video distribution.
Google universal search returns video results primarily from YouTube.
Media Sites get 40% of traffic The role of media sites like www.itzlunch.com is to provide and facilitate the exchange of information. You want to ensure that the video presentation (that you have invested your money in) is accessible to these sites.